NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1995–2027
Data refreshed
Our database holds 50 NHTSA owner-reported complaints filed against Western Star vehicles. Our database also holds 182 safety recall campaigns and 8 NHTSA investigations covering at least one Western Star model year.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Ordered by total owner-reported complaint volume, which is not a ranking of quality
| Model | Model years | Complaints | Recalls |
|---|---|---|---|
| 4900 | 1998–2023 | 17 | 84 |
| 4700 | 2002–2024 | 6 | 49 |
| 5700 | 2002–2022 | 4 | 27 |
| 47X | 2020–2027 | 3 | 22 |
| 4900EX | 2003–2007 | 3 | 3 |
| Constellation | 1995–2012 | 3 | 5 |
| Conventional | 1996 | 3 | 19 |
| Western Star | 1998–2002 | 3 | 15 |
| 49X | 2020–2027 | 2 | 32 |
| 6900 | 1998–2023 | 1 | 19 |
| 4800 | 1998–2017 | 0 | 4 |
| 4900 SA | 2002–2011 | 0 | 2 |
| 4900FA | 2000–2004 | 0 | 2 |
| 57X | 2021–2025 | 0 | 6 |
| 5800 | 1998–2000 | 0 | 2 |
| 5900 | 1998–2017 | 0 | 3 |
| Heritage | 1995–1999 | 0 | 7 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.
The 8 newest campaigns covering a Western Star vehicle in our database
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT:OTHER:LABELSDaimler Trucks North America, LLC (DTNA) is recalling certain 2020 Western Star 4900, 2024 Freightliner Cascadia, and 2027 Western Star 49X vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
POWER TRAIN:DRIVELINEDaimler Trucks North America, LLC (DTNA) is recalling certain 2027 Western Star 49X, Western Star 47X, Freightliner Cascadia Fifth Gen, Freightliner Cascadia, Freightliner 114SD, Freightliner Business Class M2, and Freightliner 108SD vehicles equipped with certain Cummins drivelines. The driveline may be missing a snap ring in the slip yoke assembly, possibly causing the driveline to separate from the vehicle.
ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, AIR:ANTILOCKDaimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner Cascadia and 2022 Western Star 49X vehicles previously repaired incorrectly under recall numbers 23V073 or 22V817. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to one side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).
ELECTRICAL SYSTEM:12V/24V/48V BATTERYDaimler Trucks North America (DTNA) is recalling certain 2020-2027 Western Star 49X and 2021-2027 Western Star 47X vehicles. A stud connecting the battery to the starter at the frame rail may have been incorrectly installed or may corrode, which can cause a short circuit.
SUSPENSION:CRITICAL FASTENERSDaimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
STEERING:CRITICAL FASTENERS; STEERING:LINKAGES:TIE ROD ASSEMBLYDaimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Western Star 47X, Freightliner Business Class M2, FCCC MT55G, 2025-2026 Western Star 49X, Freightliner Cascadia, Freightliner 114SD, FCCC MT45G, FCCC S2RV106, 2026 Thomas Built Buses Saf-T-Liner C2, Freightliner eCascadia, FCCC S2C106, and Freightliner 108SD vehicles. The tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering control.
SERVICE BRAKES, AIR:CRITICAL FASTENERS; SERVICE BRAKES, AIR:DISC:CALIPERDaimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, FCCC XBS, FCCC MT45, Western Star 57X, 2025-2026 Freightliner Business Class M2, Freightliner Cascadia, Freightliner 114SD, Freightliner 108SD, FCCC MT55G, FCCC MT45G, FCCC XCP, FCCC XCM, Western Star 49X, Western Star 47X, 2026 Freightliner Cascadia 5th Gen, FCCC MT55, and FCCC MT50E vehicles. The brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheel.
ELECTRICAL SYSTEM:12V/24V/48V BATTERYDaimler Trucks North America (DTNA) is recalling certain 2020-2026 Western Star 49X and 2021-2026 Western Star 47X vehicles. A stud connecting the battery to the starter at the frame rail may have been incorrectly installed, which can cause a short circuit.
One published model year for each Western Star model, ordered by owner-reported complaint volume
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Each page links the years either side of it, so every model year we publish for a model is reachable from its entry here.
Every year with at least one publishable Western Star model year
Data on this page last refreshed .