RoadVitals

2013 Westward G0-4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 28, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Westward G0-4, most frequently naming the brakes category. 1 NHTSA investigation names it; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE14007ClosedPreliminary Evaluation

Front brake malfunction - Motorcycle

Opened Mar 20, 2014
Closed May 8, 2014

The Office of Defects Investigation (ODI) was contacted by a municipal fleet manager responsible for 49 GO-4 three-wheeled parking enforcement vehicles (subject vehicles).The fleet manager informed ODI of the possibility of front brake pad ejection from the brake caliper on the subject vehicles.Further, the fleet manager provided ODI with a copy of a Technical Service Bulletin (TSB ID: 10055374) that outlined a pad, rotor andbrake caliper spacer replacement campaign.On the basis of his information, ODI opened this Preliminary Evaluation (PE) to investigate alleged front brake failure due to worn brake pad ejection.Shortly after opening this PE, Westward Industries decided to address the problem with a Safety Recall, 14V-210.Based on this action by the manufacturer, this investigation is closed.The ODI report cited above can be viewed at:http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using complaint number 10566532 and TSB number 10055374.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTSLed to recall 14V210000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Feb 28, 2014

THE FRONT BRAKE PAD(S) WHEN WORN COULD FALL OUT OF THE BRAKE CARRIER/ASSEMBLY, POSSIBLY CAUSING A CATASTROPHIC BRAKE FAILURE. OEM IS AWARE, HAS A TECH BULLETIN AND YOUTUBE VIDEO ON HOW TO FIX THE PROBLEM. HOWEVER, THERE IS NO FORMAL NOTIFICATION TO OWNER AND OEM HAS DECLINED TO REPAIR THE PROBLEM AT NO COST. THIS SPECIALTY VEHICLE IS USED BY MANY POLICE DEPARTMENTS, PARKING ENFORCEMENT AGENCIES AND OTHER PUBLIC ENTITIES ACROSS THE NATION. LINK TO YOUTUBE VIDEO: HTTP://WWW.YOUTUBE.COM/WATCH?V=R8Q0Z1D2Q50. *TR

NHTSA ID
10566532
Incident
Feb 28, 2014

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

WI-31014

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES

WESTWARD: INFORMATION REGARDING WORK INSTRUCTION ON CHANGING, INSPECTION, REMOVING AND INSTALLING FRONT BRAKE ROTOR ON MOTORCYCLES AND REQUIRED TOOLS. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.