RoadVitals

2020 Winnebago Horizon

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 27, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 1, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2020 Winnebago Horizon, most frequently naming the tires & wheels and other / unspecified categories. 1 safety recall has been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels266.7%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V733000

EXTERIOR LIGHTING:TURN SIGNAL

Oct 1, 2024
17,329 units potentially affected
The defect: Winnebago Industries, Inc. (Winnebago) is recalling certain 2013-2017 Tour, 2013-2018 Journey, 2014-2022 Forza, 2015-2016 Brave, 2015-2019 Grand Tour, 2015-2021 Vista, 2016-2018 Adventurer, Sightseer, 2016-2021 Commercial Vehicle, 2018-2021 Intent, Sunstar, 2018-2020 Horizon, Itasca 2013-2017 Ellipse, Meridian, 2014-2017 Solei, 2015-2016 Tribute, 2015-2018 Sunstar, 2016-2018 Suncruiser, and Sunova motorhomes. The turn signals may have a smaller than required luminous lens area. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: A small lens can make it difficult for other drivers to see the turn signal, increasing the risk of a crash.
The remedy: Dealers will replace the turn signals, free of charge. Owner notification letters were mailed April 17, 2026. Owners may contact Winnebago Customer Care at 1-800-537-1885. Winnebago's number for this recall is 189.
Winnebago Industries, Inc.Manufacturer number 189View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Aug 27, 2021
Crash reported

While driving on the Interstate at 70 mph, there was without any warning sudden bang simultaneous with the vehicle leaching severely to the right and at the same time trying to spin clockwise. As I tried to gain control it felt like the vehicle was going to roll side to side. We were pulling a Jeep Wrangler 4 wheels down behind and it was all I could do to avoid the adjacent traffic. I finally was able to crash the vehicle on the right shoulder of the road. We discovered both passenger rear tires had blown out at the same time. There had been no warning from the Tire Pressure Monitoring system. We recently completed the Valve Stem Extension Recall and had what were discovered as damaged rims replaced at that time. The Tire Pressure Monitoring system was intermittently not registering but Freightliner and Winnebago were not in agreement as to whom was responsible for warranty repair. We are the third Winnebago Horizon from a Facebook Group of fifteen or so Horizon units so far that have had crashes from this AFTER the valve extension recall has been completed. THIS IS A SYSTEMIC PROBLEM THAT IS NOT BEING CORRECTED WITH THE RECALL! I am an Engineer and a retired ER Physician - I can tell you that someone is going to get killed from this. It is sudden and catastrophic. My wife and I are lucky to be alive and I am so thankful that I didn’t kill other people. Very little shakes me after 29 years of Emergency Medicine. I am shook and afraid to drive this unit.

NHTSA ID
11430702
Incident
Aug 26, 2021
Other / unspecifiedTires & wheels
Filed Aug 18, 2021

We were traveling from Ashland NE to Argyle TX (heading home) on I 35 South in Oklahoma when both of the rear passenger side tires exploded and shredded. At the time, I was passing a semi-truck and I was in the left lane. I could hardly control the RV but got lucky and managed to maneuver it to the shoulder without rolling or causing an accident with other vehicles, and we managed to walk away unscathed (at least physically). We escaped major injuries but of course talk about the trauma we experienced. What if I wasn’t able to get the RV safely to the side of the road? What if our RV rolled and we caused a pile up on the interstate? What if we got hurt or caused others to get hurt, or worse? Our trust has been broken. The insurance company towed the RV to the nearest Freightliner Dealer and they have been very helpful in assessing the issue as well as fixing the damages to get our coach back in working order. The component which failed was the tire stem as described in their recall. We were not notified of this recall by mail or email – we only heard of it when we were in getting an oil change at the Freightliner in Dallas. They then took care of rectifying the recall issue, at least that is what they told us. Obviously, whatever was done as a fix to the recall issue was not successful and/or a proper fix. Safety of my family and others on the road at the moment of the explosion was at risk. The Freightliner Dealer said that was the issue and they are going to fix it. The vehicle has been inspected by Freightliner. Absolutely no warning message or other symptoms of the problem prior to the failure. Our RV has only 10k miles on it, but had a recall from Freightliner about the wheel issue and I was told that it was fixed: RECALL STABILIZER MISSING 3737 3/9/21 INSPECTED VALVE STEM EXTENSIONS AND STABILIZER AND PASSENGER SIDE REAR MISSING STABILIZER ANDnEXTENSION DAMAGED, REMOVED EXTENSION AND INSTALLED NEW ONE WITH NEW STABILIZER

NHTSA ID
11429614
Incident
Jul 28, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

7SB009-24-01A

Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.

7SB002-24-01A

Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used.

7SB005-23-01A

STRUCTURE

Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.

7SB009-22-02A

EQUIPMENT

Service Bulletin sent to all dealers. This bulletin advises dealers they no longer need to email Winnebago the signed Vehicle Registration Form, but they should retain a copy for their records.

7SB009-21-02A

EQUIPMENT

Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with Winnebago Motorhome mandates outlined in the Policy & Procedure Manual.

7SB010-21-01Z

EQUIPMENT

Service Bulletin to dealers advising them of part sales training opportunities.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Winnebago Horizon by model year
YearComplaintsRecallsInvestigationsIssue Index
2020Viewing210—
2019020—
2018010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.