RoadVitals

2002 Winnebago Journey Dl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Sep 16, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 26, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2002 Winnebago Journey Dl, most frequently naming the body & structure, fuel system and interior & seats categories. 3 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure222.2%
  • Fuel system111.1%
  • Interior & seats111.1%
  • Other / unspecified111.1%
  • Seat belts111.1%
  • Steering111.1%
  • Tires & wheels111.1%
  • Visibility111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V525000

EQUIPMENT

Oct 26, 2010
18,461 units potentially affected
The defect: WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
WINNEBAGO INDUSTRIES, INC.View on NHTSA.gov
09V300000

EQUIPMENT

Jul 29, 2009
1,547 units potentially affected
The defect: WINNEBAGO IS RECALLING 1,547 MODEL YEAR 2001-2003 RECREATIONAL VEHICLES EQUIPPED WITH NORCOLD MODEL 1200LRIM REFRIGERATORS, MANUFACTURED FROM MARCH 1, 2001 TO DECEMBER 31, 2002, WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
The risk: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
The remedy: WINNEBAGO IS WORKING WITH NORCOLD AND NORCOLD WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE (PLEASE SEE 09E-027). OWNERS MAY CONTACT NORCOLD'S RECALL CENTER AT 1-800-767-9101.
WINNEBAGO INDUSTRIES, INC.View on NHTSA.gov
01V260000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:MOUNTING

Aug 15, 2001
1,292 units potentially affected
The defect: VEHICLE DESCRIPTION: MOTOR HOMES (MODELS WKP36L, WKP36LD, AND IKP36LD). FOUR NUTS MAY HAVE LOOSENED FROM THE FOUR BOLTS THAT CONNECT THE LIQUID PROPANE (LP) TANK TO THE MOTOR HOME. IF THE ATTACHMENT HARDWARE IS LOOSENED, THE ROAD VIBRATION COULD PRODUCE UNDUE STRESS ON THE WELD JOINTS OF THE BRACKETS AND THEY COULD BREAK.
The risk: IF THIS HAPPENS, THE TANK COULD FALL OFF, RESULTING IN A ROAD HAZARD OR A FIRE.
The remedy: DEALERS WILL INSPECT THE LP TANK ATTACHMENT AND RE-TIGHTENED THE FASTENERS IN ADDITION TO ADDING LOCK NUTS. OWNER NOTIFICATION BEGAN AUGUST 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WINNEBAGO AT 1-641-585-6939.
WINNEBAGO INDUSTRIES, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Sep 16, 2007
Fire reported

FIRE HAZARD ADD TO 10202950 WINNEBAGO JOURNEY D L,:, MODEL # 2002 WKP36GD, WITH UNDER 50,000 MILES. CLIMBING THE 21 MILE GRADE WAS NO PROBLEM FOR THIS 330 CAT DIESEL, AT LESS THAN 40 MILES PER HOUR I NOTICED THAT THE LEFT REAR BEDROOM SLIDE WAS OUT 4 INCHES. I FOUND A SAFE PLACE TO PULL OF THE ROAD. THE TURBO CHARGER HAD BEEN WORKING PRETTY HARD COMING UP THE HILL SO AFTER SETTING THE PARK BRAKE I LET THE ENGINE IDLE WHILE I WENT TO THE REAR OF THE COACH TO RETRACT THE SLIDE, FORTUNATELY MY WIFE REMAINED IN FRONT. THE BEDROOM HAS NO WINDOW ON THE LEFT SO I SAW NOTHING UNUSUAL WHEN I PUSHED THE RETRACT SWITCH EXCEPT THE SLIDE DID NOT MOVE. MY WIFE INSTANTLY HOLLERED THAT SMOKE WAS COMING OUT FROM THE REAR LEFT SIDE. I RAN TO THE FRONT, TURNED OFF THE ENGINE, GRABBED THE FIRE EXTINGUISHER AND WE BOTH EXITED IN A HURRY. BY THE TIME I GOT TO THE REAR OF THE COACH GREY SMOKE WAS COMING OUT THE BACK PRETTY HEAVY. A TRUCK DRIVER HAD ALREADY STOPPED ACROSS THE ROAD FROM ME. HE RAN BACK TO HIS TRUCK AND CAME BACK WITH A LARGE, 30 OR 50 POUND EXTINGUISHER. MEANWHILE THINGS ARE HAPPENING FAST. A LOUD POP CAME FROM THE ENGINE COMPARTMENT FOLLOWED BY THE SOUND OF A LOT OF AIR BEING RELEASED. THE FIRE ACCELERATED QUICKLY AND TURNED BLACK WITH SOME YELLOWISH BROWN SWIRLS. ANOTHER LOUD POP CAME FROM THE ENGINE COMPARTMENT FOLLOWED BY A COUPLE OF QUARTS OF A BROWNISH CLEAR, OILY LIQUID DUMPED ON THE GROUND UNDER THE ENGINE COMPARTMENT. ANOTHER LOUD WOOSH WAS HERD, THE SMOKE GOT LIGHTER IN COLOR AND STARTED TO DECREES. THE LARGE EXTINGUISHER HAD DONE ITS JOB AND COMPLETELY EXTINGUISHED THE FIRE. THE TOTAL TIME INVOLVED FROM THE TIME I PUSHED THE RETRACT SWITCH TO THE FINAL BLAST OF THE FIRE EXTINGUISHER WAS NO MORE THAN 2 OR 3 MINUTES BUT SERIOUS DAMAGE HAD OCCURRED. *TR

NHTSA ID
10203138
Incident
Sep 12, 2007
Mileage
50,000 mi
Fuel systemOther / unspecified
Filed Sep 13, 2007
Fire reported

TL*THE CONTACT OWNS A 2002 WINNEBAGO JOURNEY DL. WHILE DRIVING LESS THAN 40 MPH, THE CONTACT NOTICED THAT THE REAR BEDROOM SLIDE WAS PROTRUDING APPROXIMATELY 3 INCHES. HE PULLED OVER AND EXITED THE VEHICLE IN AN ATTEMPT TO RETRACT THE SLIDE AND NOTICED SMOKE RISING FROM THE ENGINE COMPARTMENT. MINUTES LATER, HE HEARD AN EXPLOSION NEAR THE REAR OF THE VEHICLE AND REALIZED THAT THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE WITHIN ONE MINUTE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER STATED THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THEY WERE NOT RESPONSIBLE FOR THE FAILURE. THE CONTACT BELIEVED THAT THE FIRE WAS CAUSED BY THE HYDRAULIC LINES RUNNING ACROSS THE EXHAUST SYSTEM. THE HYDRAULIC LINE BEGAN TO LEAK ONTO THE EXHAUST SYSTEM AND CAUSED THE ENGINE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 10/03/07 *TR

NHTSA ID
10202950
Incident
Sep 12, 2007
Mileage
50,000 mi
Tires & wheels
Filed Oct 1, 2003

MICHELIN BRAND NEW TIRES MANUFACTURED IN 2000. CONSUMER HAD A BLOW OUT AT 17,000, AND TWO MORE AT 21,000. WHILE DRIVING AT 60 MPH DRIVER'S REAR INSIDE TIRE SPLIT 8 INCHES, CONSUMER TEMPORARILY LOST CONTROL. THE SECOND BLOW OUT OF DRIVER'S REAR TIRE OCCURRED AT 65 MPH. PASSENGER'S SIDE REAR TIRE WAS THE THIRD TO BLOW OUT AT 50 MPH. *AK CONSUMER WOULD LIKE MICHELIN TO REIMBURSE HIM A THOUSAND DOLLARS FOR OUT OF POCKET COST. *PH

NHTSA ID
10042049
Mileage
16,500 mi
Visibility
Filed May 30, 2003

DASHBOARD REFLECTION, GLARE ONTO DRIVERS SIDE MIRROR. THE REFLECTION COMES OFF OF THE DRIVER SIDE CONSOLE. WHEN DRIVING WITH THE SUN IN FRONT AND LEFT OF CENTER THE REFLECTION OFF OF THE DASH WASHES OUT THE MIRROR SO YOU CAN NOT SEE WHAT IS IN THE LEFT LANE. THIS IS ON A 2002 JOURNEY. ADVENTURER, OR OTHER WINNWBAGO MOTORHOMES. THIS COMPLAINT IS BEING DISCUSSED IN AN ONLINE RV GROUP AND THE RESPONSES FROM RV OWNERS SHOW THIS TO BE A CONDITION PREVELENT IN WINNEBAGO, AND A HAZARD THAT NEEDS TO BE ADDRESSES WEB DISCUSSION HTTP://IRV2.INFOPOP.CC/6/UBB.X?. A=TPC&S=8076099152&F=2486094452&M=7356098233. *AK

NHTSA ID
10020744
Incident
May 9, 2002
Interior & seatsSeat belts
Filed Dec 2, 2002

THERE IS A PROBLEM WITH THE DRIVER SIDE SEAT AND THE SEAT BELT IS NOT ATTACHED PROPERLY. *JG TS

NHTSA ID
8023485
Mileage
6,000 mi
Body & structureSteering
Filed Oct 15, 2002

THE CONSUMER IS ABLE TO TURN COACH'S STEERING WHEEL UP TO 4 INCHES TO THE LEFT OR RIGHT BEFORE THE FRONT WHEELS WILL MOVE. CHECKED BY DEALER WHO INSTALLED A STEERING STABILIZER, BUT PROBLEM STILL OCCURS. MR CONSUMER STATED THAT WHILE TRAVELING TRACTOR TRAILER TRUCK PASSED ON THE LEFT THE WIND TURBULENCE PUSHED THE COACH TO THE RIGHT, CAUSING TO SCRAPE THE WHOLE SIDE OF THE COACH ON THE GUARDRAIL. *YH

NHTSA ID
8020859
Incident
Oct 1, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

7SB009-24-01A

Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.

7SB002-24-01A

Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used.

7SB005-23-01A

STRUCTURE

Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.

7SB009-22-02A

EQUIPMENT

Service Bulletin sent to all dealers. This bulletin advises dealers they no longer need to email Winnebago the signed Vehicle Registration Form, but they should retain a copy for their records.

7SB009-21-02A

EQUIPMENT

Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with Winnebago Motorhome mandates outlined in the Policy & Procedure Manual.

7SB010-21-01Z

EQUIPMENT

Service Bulletin to dealers advising them of part sales training opportunities.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Winnebago Journey Dl by model year
YearComplaintsRecallsInvestigationsIssue Index
2011010—
2010010—
2009010—
2008010—
2007110—
2006010—
2005010—
2004010—
2003020—
2002Viewing630—
2001420—
2000120—
1999010—
1998010—
1997010—
1996010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.