Owner-reported complaints naming the transmission system, filed with NHTSA
Data refreshed
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2002 Yamaha Road Star submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 81 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 81, in the owner's own words
TL* THE CONTACT OWNS A 2002 YAMAHA ROAD STAR. WHILE DRIVING 60 MPH THE REAR WHEEL LOCKED. UPON FURTHER INSPECTION HE NOTICED THAT PINS THAT CONNECT THE FOURTH AND THE FIFTH GEAR HAD FRACTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
AFTER RECEIVING A RECALL LETTER THE DEALER WAS CALLED AND THE CONSUMER MADE AN APPOINTMENT. THE DEALER STATED THEY WOULD CALL THE CONSUMER BACK, HOWEVER THE CONSUMER NEVER RECEIVED A CALL BACK. THEY CALLED THE DEALER AND THEY STATED MAYBE ANOTHER THIRTY DAYS. TRANSMISSION RECALL 03V309000. *JB
CONSUMER RECEIVED A RECALL NOTICE CONCERNING THE REPLACEMENT OF TRANSMISSION. NO PARTS WERE AVAILABLE. SERVICE MANAGER MONICA. *AK
CONSUMER RECEIVED RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER HAD THE RECALL NOTICE SINCE JANUARY, 2004 AND THE WORK HAD NOT BEEN DONE . DEALER INFORMED THE CONSUMER THAT IT MAY TAKE ANOTHER SIX MONTHS BEFORE THE MOTORCYCLE WOULD BE FIXED.*AK *NM
2002 YAMAHA ROAD STAR 1/09/2004 SAFETY RECALL NOTICE.*MR THE CONSUMER HAS BEEN WAITING SINCE JANUARY TO HAVE THE RECALL WORK PERFORMED ON HIS MOTORCYCLE. THE DEALER EXPLAINED THAT TEH MANUFACTURER HAS NOT PROVIDED THE WITH THE PART TO DO THE RECALL. *NM
CONSUMER RECEIVED A RECALL NOTICE(VP02E00) FOR REPLACEMENT OF THE TRANSMISSION!!!!!!!!NO PARTS AVAILABLE PER SERVICE MANAGER VICTOR. *NM
CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE TRANSMISSION. NO PARTS WERE AVAILABLE. SERVICE MANAGER VICTOR . *AK
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THAT THE PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE AND THAT IT COULD BE SEVERAL WEEKS BEFORE THE PARTS WOULD BE AVAILABLE. *AK AS OF MAY 2004 YAMAHA JUST SCHEDULED THE REPAIR. *SC *JB
DIFFICULTY GETTING RECALL WORK PERFORMED ON 2002 YAMAHA ROADSTAR. *PH RECALL #03V309000 *JB
2002 YAMAHA ROADSTAR TRANY RECALL. RECALL LETTER WAS RECIEVED IN EARLY JANUARY OF 2004. THIS IS THE ONLY RESPONSE RECIEVED FROM YAMAHA. DEALERS HAVE NOT BEEN FORTHCOMING WITH PROGRESS ON THE REPLACEMENT PARTS AND YAMAHA CORP, YOU CAN'T GET THROUGH ON THE PHONES TO CUSTOMER SERVICE. ACCORDING TO THE DOCUMENTS AVAILABLE ON THIS SITE, YAMAHA STATED THE PARTS WOULD BE IN THE HANDS OF THE AUTHORIZED DEALER BY APRIL 30, AND STILL I WAIT! TODAY IS MAY 4TH. VERY DISSATISFIED WITH YAMAHAS HANDLING OF THIS ISSUE.*AK
THE PARTS TO PERFORM THE REAR WHEEL LOCK UP RECALL 03V309000 HAS NOT BEEN AVAILABLE FOR 2 MONTHS. THE MOTORCYCLE WAS UNDRIVERABLE. *JB *SC *JB
THE CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE TRANSMISSION. NO PARTS WERE AVAILABLE. *AK AS OF 4/20/04, NEITHER YAMAHA OR THE DEALER COULD TELL THE CONSUMER WHEN THE PARTS WERE GOING TO BE AVAILABLE. THE CONSUMER RECEIVED THE RECALL ON FEBRUARY 5, 2004 STATING NOT TO RIDE THE MOTORCYCLE UNTIL THE "CIRCLIP" WAS REPLACED IN THE TRANSMISSION.(MODEL/WARRIOR) *SC *JB
CONSUMER RECEIVED NHTSA RECALL 03V309000 REGARDING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED CONSUMER THAT THE PARTS NEEDED WERE VERY SLOW COMING IN, AND IT COULD BE SEVERAL MONTHS BEFORE PARTS BECOME AVAILABLE TO REPAIR THE MOTORCYCLE. *AK
CONSUMER RECEIVED RECALL NOTICE FOR REPLACEMENT OF TRANSMISSION. NO PARTS WERE AVAILABLE. SERVICE MANAGER VICTOR. *AK
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT IT COULD BE SEVERAL MONTHS BEFORE THE PARTS NEEDED TO REPAIR THE MOTORCYCLE WOULD BE AVAILABLE. *AK *NM
THE CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE ,CYPRESS CA 90630. SERVICE MANAGER VICTOR. *AK *SC
TO DATE, YAMAHA DEALERSHIPS HAD NOT RECEIVED THE RECALLED PARTS. *PH CERTAIN TRANSMISSION COMPONENTS MAY NOT MEET YAMAHA QUALITY CONTROL STANDARDS WHICH COULD ALLOW ABNORMAL WEAR THAT EVENTUALLY RESULTED IN A BROKEN RETAINING . THE CONSUMER SUGGESTED THAT YAMAHA SHOULD GIVE HIM A REBUILT OR NEW ENGINE BECAUSE IF THEY TAKE THE ENGINE APART, IT WOULD RUIN ALL OF THE SEALS. (MODEL XV16) *SC RECALL 03V309000. *JB
THE PARTS TO PERFORM TRANSMISSION RECALL 03V309000 REPAIRS WERE NOT BEEN AVAILABLE TO THE DEALERSHIP FOR 3 MONTHS.*AK
CONSUMER RECEIVED NHTSA RECAL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED HIM THAT PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT YET AVAILABLE, AND WON'T BE AVAILABLE UNTIL LATE APRIL. *AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. US 6555, KATELLA AVENUE, CYPRESS CA 90630. SERVICE MANAGER VICTOR. 714 761 7300. *AK *MR
MY YAMAHA ROADSTAR WAS RECALLED JAN 9 2004 AND IT IS APR 2 NOW AND STILL NOT FIXED I AM STILL MAKING PAYMENTS AND INS. AND REG. WITH NO SATISFACTION. *JB
CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. SERVICE MANAGER VICTOR. *AK
PARTS FOR RECALL #03V309000 REPAIRS WERE UNAVAILABLE AT THIS TIME, AND DEALER DID NOT KNOW WHEN PARTS WILL BE IN. THE RECALL LETTER STATED NOT TO RIDE THE MOTORCYCLE UNTIL IT WAS REPAIRED. *AK
CONSUMER RECEIVED A RECALL NOTICE TO REPLACE TRANSMISSION. CONSUMER CONTACTED DEALER ON JANUARY 28TH 2004, THERE WERE NO PARTS AVAILABLE. 2 MONTHS LATER PARTS WERE STILL NOT AVAILABLE. *AK *MR
CONSUMER PURCHASED A MOTORCYCLE WITH 1190 MILES ON IT. WHILE READING A YAMAHA FORUM CONSUMER DISCOVERED THAT THE MOTORCYCLE WAS SOLD TO HIM WHILE IT WAS ON RECALL FOR TRANSMISSION FAILURE. THE CONSUMER WAS EXTREMELY UPSET. *AK RECALL WAS ISSUED 12 DAYS BEFORE CONSUMER BOUGHT MOTORCYCLE. *LA
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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