RoadVitals

2021 Yamaha Xmax

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 25V778000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 12, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Yamaha Xmax, most frequently naming the engine category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V778000NHTSA advisory: do not drive

ENGINE AND ENGINE COOLING:CRITICAL FASTENERS

Nov 12, 2025
2,715 units potentially affected
The defect: Yamaha Motor Company, Ltd. (Yamaha) is recalling certain 2018-2022 XMAX scooters. The camshaft retainer bolt may loosen and not properly secure the camshaft, resulting in an engine stall.
The risk: An engine stall can cause a loss of control, increasing the risk of a crash or injury.
The remedy: Owners are advised not to ride their scooter until the remedy has been completed. Dealers will install a new camshaft plate kit, free of charge. Owner notification letters are expected to be mailed November 20, 2025. Owners may contact Yamaha's customer service at 1-800-962-7926. Yamaha's number for this recall is 990184. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 24, 2025.
Yamaha Motor Corporation, USAManufacturer number 990184View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jul 21, 2026

The contact owns a 2021 Yamaha XMAX 300 Motorcycle. The contact stated that shortly after the motorcycle was repaired under NHTSA Campaign Number: 25V778000 (ENGINE AND ENGINE COOLING); while riding approximately 55 MPH, the motorcycle suddenly decelerated and stalled. The motorcycle was towed to a local mechanic nearby and the contact was informed that the cam shaft bolt was missing from the motorcycle. The motorcycle was later towed back to the local dealer, and the contact was informed that the cam shaft bolt had sheared off. The motorcycle was repaired by the dealer, but the contact was not provided the information about the repair. After retrieving and starting the motorcycle, engine oil immediately started pouring from the engine onto the ground. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 2,900.

NHTSA ID
11751856
Incident
Jun 19, 2026
Mileage
2,900 mi

Compare model years

Complaint and recall counts across every year of this model

Yamaha Xmax by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010—
2021Viewing110—
2020020—
2019020—
2018020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.