2015 Zero Fx Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Zero Fx, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical250.0%
- Fuel system125.0%
- Exterior lighting125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Zero FX started smoking and burst into flames last month. I have serious burns on my right thigh requiring multiple skin grafts. I been complaining for months that the batteries were getting hot when charging and that this was the same thing that happened to a former colleague in Seattle. Zero picked up the FX (some dealer or Zero employee) and refuses to return it demanding I take a $10000 settlement and sign a agreement to keep silent. I hear this has happened to others. It is not their vehicle and something is very wrong with this demand and their attempt to silence me.
IN JUNE OF 2017, WHILE DRIVING ON THE INTERSTATE, I NOTICED THE TURN SIGNAL DID NOT WORK. I CHECKED THE HEADLIGHT AND IT WAS OFF ALSO, MEANING ALL THE LIGHTS WERE DEAD. AFTER IT SAT FOR 2 HOURS THE LIGHTS RESUMED FUNCTIONING. A WEEK LATER I NOTICED THEY QUIT AGAIN. THEN I PARKED THE MOTORCYCLE FOR CONCERN OVER MY SAFETY. OVER THE LAST 6 MONTHS IT HAS NOT LEFT MY GARAGE EXCEPT FOR A TRIP TO THE DEALER, WHO REFUSED TO LOOK AT THE PROBLEM. I HAVE RANDOMLY TURNED THE KEY ON AS IT HAS REMAINED PARKED. SOMETIMES I HAVE LIGHTS, SOMETIMES I DO NOT. THE MOTORCYCLE HASN'T MOVED, WEATHER IS NOT AN ISSUE. THROUGH MY OWN DIAGNOSIS, WITH ONLINE HELP, I BELIEVE THE ISSUE TO BE THE DC/DC CONVERTER SIGNAL FROM THE MAIN BIKE BOARD. THE MANUFACTURER HAS BEEN CONTACTED BY PHONE AND EMAIL, AND HAS IGNORED ME, THE LOCAL DEALER HAS BEEN CONTACTED IN PERSON AND BY PHONE, AND HAS IGNORED ME. I HAVE AN UNSAFE VEHICLE THAT IS JUST OVER 2 YEARS OLD WITH 3227 MILES ON IT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Zero FX started smoking and burst into flames last month. I have serious burns on my right thigh requiring multiple skin grafts. I been complaining for months that the batteries were getting hot when charging and that this was the same thing that happened to a former colleague in Seattle. Zero picked up the FX (some dealer or Zero employee) and refuses to return it demanding I take a $10000 settlement and sign a agreement to keep silent. I hear this has happened to others. It is not their vehicle and something is very wrong with this demand and their attempt to silence me.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
IN JUNE OF 2017, WHILE DRIVING ON THE INTERSTATE, I NOTICED THE TURN SIGNAL DID NOT WORK. I CHECKED THE HEADLIGHT AND IT WAS OFF ALSO, MEANING ALL THE LIGHTS WERE DEAD. AFTER IT SAT FOR 2 HOURS THE LIGHTS RESUMED FUNCTIONING. A WEEK LATER I NOTICED THEY QUIT AGAIN. THEN I PARKED THE MOTORCYCLE FOR CONCERN OVER MY SAFETY. OVER THE LAST 6 MONTHS IT HAS NOT LEFT MY GARAGE EXCEPT FOR A TRIP TO THE DEALER, WHO REFUSED TO LOOK AT THE PROBLEM. I HAVE RANDOMLY TURNED THE KEY ON AS IT HAS REMAINED PARKED. SOMETIMES I HAVE LIGHTS, SOMETIMES I DO NOT. THE MOTORCYCLE HASN'T MOVED, WEATHER IS NOT AN ISSUE. THROUGH MY OWN DIAGNOSIS, WITH ONLINE HELP, I BELIEVE THE ISSUE TO BE THE DC/DC CONVERTER SIGNAL FROM THE MAIN BIKE BOARD. THE MANUFACTURER HAS BEEN CONTACTED BY PHONE AND EMAIL, AND HAS IGNORED ME, THE LOCAL DEALER HAS BEEN CONTACTED IN PERSON AND BY PHONE, AND HAS IGNORED ME. I HAVE AN UNSAFE VEHICLE THAT IS JUST OVER 2 YEARS OLD WITH 3227 MILES ON IT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .