RoadVitals

2015 Zero Fx

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 27, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 22, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2015 Zero Fx, most frequently naming the electrical, fuel system and exterior lighting categories. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical250.0%
  • Fuel system125.0%
  • Exterior lighting125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V610000

ELECTRICAL SYSTEM; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Aug 22, 2016
96 units potentially affected
The defect: Zero Motorcycles Inc. (Zero) is recalling certain model year 2015 SR, S, DS, and FX motorcycles. The affected motorcycles have a DC-DC converter that may have insufficient output power. During high power demand, the anti-lock brake system (ABS) may not function properly.
The risk: If the converter power output is insufficient, during an ABS activated event, the ABS and all vehicle lights would temporarily stop functioning, increasing the risk of a crash.
The remedy: Zero has notified owners, and dealers will inspect the DC-DC converters, replacing ones of a specific type as necessary, free of charge. The recall began on September 16, 2016. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-016-356.
Zero Motorcycles Inc.Manufacturer number SV-ZMC-016-356View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalFuel system
Filed Jun 27, 2022
Fire reported1 injury reported

Zero FX started smoking and burst into flames last month. I have serious burns on my right thigh requiring multiple skin grafts. I been complaining for months that the batteries were getting hot when charging and that this was the same thing that happened to a former colleague in Seattle. Zero picked up the FX (some dealer or Zero employee) and refuses to return it demanding I take a $10000 settlement and sign a agreement to keep silent. I hear this has happened to others. It is not their vehicle and something is very wrong with this demand and their attempt to silence me.

NHTSA ID
11471194
Incident
May 26, 2022
ElectricalExterior lighting
Filed Jan 23, 2018

IN JUNE OF 2017, WHILE DRIVING ON THE INTERSTATE, I NOTICED THE TURN SIGNAL DID NOT WORK. I CHECKED THE HEADLIGHT AND IT WAS OFF ALSO, MEANING ALL THE LIGHTS WERE DEAD. AFTER IT SAT FOR 2 HOURS THE LIGHTS RESUMED FUNCTIONING. A WEEK LATER I NOTICED THEY QUIT AGAIN. THEN I PARKED THE MOTORCYCLE FOR CONCERN OVER MY SAFETY. OVER THE LAST 6 MONTHS IT HAS NOT LEFT MY GARAGE EXCEPT FOR A TRIP TO THE DEALER, WHO REFUSED TO LOOK AT THE PROBLEM. I HAVE RANDOMLY TURNED THE KEY ON AS IT HAS REMAINED PARKED. SOMETIMES I HAVE LIGHTS, SOMETIMES I DO NOT. THE MOTORCYCLE HASN'T MOVED, WEATHER IS NOT AN ISSUE. THROUGH MY OWN DIAGNOSIS, WITH ONLINE HELP, I BELIEVE THE ISSUE TO BE THE DC/DC CONVERTER SIGNAL FROM THE MAIN BIKE BOARD. THE MANUFACTURER HAS BEEN CONTACTED BY PHONE AND EMAIL, AND HAS IGNORED ME, THE LOCAL DEALER HAS BEEN CONTACTED IN PERSON AND BY PHONE, AND HAS IGNORED ME. I HAVE AN UNSAFE VEHICLE THAT IS JUST OVER 2 YEARS OLD WITH 3227 MILES ON IT.

NHTSA ID
11064490
Incident
Jun 15, 2017
Mileage
3,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ZMDN 83022

ELECTRICAL SYSTEM

Cypher II Firmware Update Notice

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Zero Fx by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024000—
2023000—
2022000—
2021010—
2020100—
2019000—
2018010—
2017000—
2016100—
2015Viewing210—
2014010—
2013020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.