2020 Zero Fx Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Zero Fx, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical150.0%
- Engine150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2020 Zero FX Motorcycle. The contact stated while riding 45 MPH, the motorcycle inadvertently lost electrical power and stalled. The contact was able to veer to the side of the road. The overheating warning light was illuminated. The motorcycle was towed to the dealer who diagnosed that the engine needed to be replaced. The contact stated that the motorcycle was repaired under a manufacturer’s extended warranty; however, the failure reoccurred while riding. The motorcycle was towed to the same dealer who reprogrammed the computer software; however, the failure persisted, and the vehicle would reverse instead of going forward as intended. The motorcycle was towed to the dealer who replaced the engine for the second time; however, the failure reoccurred. The contact stated that the sprocket was fractured, and the motorcycle chain was loose. The motorcycle was towed to the dealer who replaced the engine a third time. The contact stated that the motorcycle would not start. The contact noticed that one of the two batteries was defective and that the motorcycle would start after removing the defective battery. The motorcycle was taken to the dealer who refused to replace the battery under the warranty and suggested that the contact had damaged the battery. The manufacturer was notified of the failure but provided no assistance. The motorcycle was not repaired. The failure mileage was approximately 1,219.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2020 Zero FX Motorcycle. The contact stated while riding 45 MPH, the motorcycle inadvertently lost electrical power and stalled. The contact was able to veer to the side of the road. The overheating warning light was illuminated. The motorcycle was towed to the dealer who diagnosed that the engine needed to be replaced. The contact stated that the motorcycle was repaired under a manufacturer’s extended warranty; however, the failure reoccurred while riding. The motorcycle was towed to the same dealer who reprogrammed the computer software; however, the failure persisted, and the vehicle would reverse instead of going forward as intended. The motorcycle was towed to the dealer who replaced the engine for the second time; however, the failure reoccurred. The contact stated that the sprocket was fractured, and the motorcycle chain was loose. The motorcycle was towed to the dealer who replaced the engine a third time. The contact stated that the motorcycle would not start. The contact noticed that one of the two batteries was defective and that the motorcycle would start after removing the defective battery. The motorcycle was taken to the dealer who refused to replace the battery under the warranty and suggested that the contact had damaged the battery. The manufacturer was notified of the failure but provided no assistance. The motorcycle was not repaired. The failure mileage was approximately 1,219.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .