Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2014 Acura MDX submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I WAS DRIVING ON A NYC STREET, GOING OVER A SPEED BUMP AT LESS THAN THE NOTED (10 MPH) SPEED WHEN THE SPARE TIRE BROKE FROM THE HOLDER AND DROPPED INTO THE PATH OF THE FOLLOWING CAR.
THE STEERING AND THE WHEELS LOCK WHEN TURNING. IT GOES INTO NEUTRAL WHILE DRIVING
2014 ACURA MDX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VOICE CONTROL SYSTEM. *SMD THE CONSUMER STATED THE VOICE CONTROL SYSTEM DUD NOT UNDERSTAND HIS VOICE OR HIS WIFE'S VOICE. THE DEALER COULD NOT EXPLAIN THE CONTROL FEATURES. *JB
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V417000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DEFECT SHOWS AS IMMEDIATE LOSS OF TOE ALIGNMENT IN BOTH FRONT TIRES, LANE KEEP ASSIST COMPUTERIZED FEATURE IN UNABLE TO TURN STEERING WHEEL RIGHT, AND STEERING WHEEL POSITION SENSOR IS UNABLE TO REMAIN FIXED AT ZERO. STEERING WHEEL POSITION SENSOR: FORCES THE VEHICLE INTO ONCOMING TRAFFIC BY AUTOMATICALLY DURING FRONT WHEELS TWO AND FIVE DEGREES WITH MAXIMUM TURNING FORCE APPLIED WHEN THE ROAD PRESENTS ANY COMBINATION OF CURVED, TILTED, AND BUMPY CONDITION. STEERING WHEEL HAND SENSOR ? COMPUTER APPLIED OVER-STEER FORCES THE CAR LEFT OR RIGHT SEVERAL DEGREES DEPENDING ON HAND POSITION. IDS: THREE SETTINGS FORCE STEERING WHEEL SEVERAL DEGREES LEFT OR RIGHT DURING BRAKING DEPENDING ON LAST APPLIED STEERING ADJUSTMENT. WHEN THE ROAD IS A COMBINATION OF CURVED, SUBSTANTIALLY SLOPED, OR BUMPY THE COMPUTER WILL APPLY MAXIMUM COMPUTERIZED TURNING FORCE TO MOVE STEERING WHEEL UP TO 45 DEGREES LEFT INTO ONCOMING TRAFFIC EVEN WHEN THE ROAD SLOPES AND/OR CURVES AWAY FROM ONCOMING TRAFFIC. A SERIES OF SOFTWARE COMMAND CONFLICTS AND OVERRIDES BETWEEN IDS, STEERING WHEEL POSITION SENSOR, STEERING WHEEL SENSOR FOR HAND POSITION, RADAR, AND ROAD POSITION SENSOR, AND OTHER-VEHICLE SENSORS ROUTINELY CAUSE THE COMPUTER TO PERFORM UNINTENDED DRIVE INTO INCOMING TRAFFIC WITH MAXIMUM COMPUTER APPLIED FORCE. MANUFACTURER REFUSED TO PROVIDE DEALERS COMPUTER DIAGNOSTIC EQUIPMENT THAT ALIGNS STEERING WHEEL SENSOR WITH NAVIGATION COMPUTER, RADAR, INTERNAL/EXTERNAL SENSORS, IDS, AND STEERING WHEEL HAND SENSOR UNLESS THE CONSUMER IS WILLING TO PAY $700 IN EQUIPMENT TRANSFER COSTS. MANUFACTURER DEMANDS DEALERS DENY SERVICE OR AVOID WRITING WORK ORDERS THAT CONTAIN ANY INDICATION OF A PROBLEM WITH STEERING WHEEL SENSOR, RADAR, COMPUTER-INTEGRATED HARDWARE, OR IDS. INSTEAD VERBALIZE COMPUTER-RELATED ISSUES WITH REPAIR TECHS TO AVOID REGULATORY REPORTING AND CALIFORNIA LEMON LAW REQUIREMENTS. *TR
TRAVELING 65 MPH ON A FREEWAY WITH ADAPTIVE CRUISE CONTROL (ACC) ENGAGED, VEHICLE SUDDENLY BRAKES HARD ON ITS OWN FOR NO APPARENT REASON; DROPPING 10 MPH IN A HEARTBEAT. THE VEHICLE DID NOT PRODUCE A COLLISION WARNING MESSAGE ON THE DASH. THE CARS IN FRONT ON ME WERE WELL BEYOND THE LONGEST 4 BAR RANGE OF THE ACC SO IT WAS NOT DETECTING AND LOCKED ONTO A CAR IN FRONT OF ME. THERE WERE NO CARS ON EITHER SIDE, NO CAR CROSSING IN FRONT OF ME AND THE ROAD WAS FLAT WITH NO OBSTACLES. FORTUNATELY, THE CAR BEHIND ME WAS NOT TAILGATING AS THE SUDDEN DECELERATION COULD HAVE CAUSED A REAR END COLLISION. SUDDEN DECELERATION HAS HAPPENED TWICE DURING THE SIX WEEKS I'VE OWNED THIS VEHICLE. I'VE ALSO NOTICED THAT THE ACC IS INCONSISTENT, OFTEN SLUGGISH, IN RESPONDING TO THE SPEED OF TRAFFIC WHEN IT IS DETECTING A CAR IN FRONT OF ME; CREATING ADDITIONAL HAZARD CONCERNS FOR THE DRIVER. *TR..UPDATED 05-27-15 *BF UPDATED 8/28/2017*CN
I HAVE A MAJOR SAFETY ISSUE WITH MY 6 MONTH OLD MDX (LESS THAN 5000 MILES). THE CAR IS MAKING GRINDING NOISES AND VIBRATES, INTERMITTENTLY. THE DEALER HAS DISMISSED MY CLAIMS AND MADE MINOR MODIFICATIONS WITH INSULATION, AND HOODCLIPS. NOTHING HAS BEEN DONE TO DETERMINE THE CAUSE OF THE PROBLEM AND THEY PRETEND THAT THERE IS NOTHING WRONG, EVEN THOUGH THE SERVICE MANAGER HAS HEARD IT ON MORE THAN ONE OCCASION. THE CARE HAS BEEN BROUGHT TO THE DEALERSHIP FOUR TIMES OVER THE COURSE OF THE PAST 6 MONTHS AND THEY HAVE HELD MY CAR IN SERVICE FOR OVER 30 DAYS. WHEN WE ATTEMPTED TO PICK UP THE CAR LAST NIGHT, THERE WAS NOW A NEW EXTREMELY LOUD NOISE WITH EVERY TIME I ATTEMPTED TO BRAKE. THE ON-DUTY SALES MANAGER HEARD THE NOISE AND INSISTED THAT I LEAVE THE CAR FOR SERVICE. TODAY, THE DEALERSHIP IS REFUSING TO ADDRESS THIS NEW ISSUE, AND STILL IGNORING THE OLD ISSUE, WHICH WAS CAUSED WHILE MY CAR WAS IN THEIR SERVICE DEPARTMENT FOR THE PAST MONTH. THE CAR IS UNSAFE TO DRIVE AND I FEEL TAKEN ADVANTAGE OF BY ACURA. THE DEALERSHIP IS ALSO SAYING "THEIR HANDS ARE TIED." I HAVE ATTEMPTED TO CALL THEIR NATIONAL CUSTOMER SERVICE LINE AND THEY HAVE GIVEN ME THE RUN AROUND, INSISTING THAT ALL OF THEIR SUPERVISORS AND CASE MANAGER ARE IN MEETINGS. HOW DO I ADDRESS THIS ISSUE? PLEASE HELP IN THIS MATTER. IF YOU READ ON-LINE MANY OTHER PEOPLE ARE HAVING ISSUES WITH THE NEWLY REDESIGNED 2014 MDX, PRODUCED AT A NEW ALABAMA PLANT. ACURA NEEDS TO RECALL THIS MODEL, BEFORE PEOPLE ARE KILLED ON THE ROAD. *TR
OUR VEHICLE IS AN ACURA MDX 2014 WITH THE ADVANCE PACKAGE. ONE FEATURE OF THE PACKAGE IS ADAPTIVE CRUISE CONTROL WHICH AIMS TO KEEP THE VEHICLE MOVING AT A STEADY RATE AND AT A SET DISTANCE FROM ANY VEHICLE IN FRONT OF IT. ON SEVERAL OCCASIONS, WHEN VEHICLES IN FRONT OF OURS SLOWS DOWN OR A VEHICLE MERGES FROM ANOTHER LANE IN FRONT OF US (EVEN TRANSIENTLY), INSTEAD OF GRADUALLY BRAKING AND SPEEDING UP, THE ACURA PERFORMS SUDDEN DECELERATION WITH HARD BRAKING EVEN IF THE VEHICLE IN FRONT IS DOING THE SAME SPEED OR GOING ONLY SLIGHTLY SLOWER. AFTER THE HARD BRAKING STARTS, IF THE VEHICLE IN FRONT SPEEDS UP, OUR VEHICLE DOES NOT RECOVER AND START TO ACCELERATE AGAIN. I HAVE A PREGNANT WIFE WHO IS THE MAIN DRIVER OF THE CAR AND I AM CONCERNED THAT THIS PROBLEM WILL CAUSE HER TO BE REAR-ENDED. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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