Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2004 Acura TL submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MY WIFE DRIVES THE CAR ON A REGULAR BASIS. ON 5/21/12 SHE ADVISED A CRACK @ 2" HAD DEVELOPED ON THE PASSENGER SIDE DASH OVER THE AIR BAG. ON 5/22/12 THE CRACK HAD ENLARGED AND IS NOW @ 4" LONG. *TT
ON HONDA ACCORDS/ACURA TL'S 2004-2008 THE NAVIGATION SYSTEMS ARE FAILURE AND CAUSING REBOOTS NEARLY EVERY 30 SECONDS. AT NIGHT DRIVING, THIS CAUSES THE NAVIGATION SCREEN LIGHT TO BRIGHTLY FLASH EVERY 30 SECONDS AND THE SYSTEM WILL NOT FUNCTION AND ALLOW YOU TO TURN THE SCREEN OFF OR MINIMIZE BRIGHTNESS. ON A RECENT TRIP FROM ATLANTA, GEORGIA TO BALTIMORE, MARYLAND AT NIGHT I HAD TO PLACE AN OBSTACLE ON THE SCREEN TO AVOID THE FLASHING. I CONTACTED ACURA AND THEY ARE AWARE THAT THIS IS HAPPENING AND THAT THE FIX IS TO PURCHASE A NEW SYSTEM AT $3,500 OR SENT THE SYSTEM TO ALPINE (THE MAKER OF THE NAVIGATION SYSTEM) AND HAVE THEM ATTEMPT TO REPAIR IT FOR $158.00 FEE. AFTER REVIEWING NUMEROUS FORUM SITES ON HONDA/ACURA I HAVE FOUND THIS TO BE A VERY COMMON EVENT. I FEEL THAT THIS IS VERY DANGEROUS WHILE DRIVING AT NIGHT. MY SON ATTEMPTED TO DRIVE THIS VEHICLE ON 12/24/2011 DURING THE DAY AND BROUGHT THE CAR BACK HOME BECAUSE OF THE FLASHING AND ANNOYANCE WHILE DRIVING. THIS WAS COMING FROM A 22 YEAR OLD. I'VE ASKED MY CHILDREN TO NOT DRIVE THE VEHICLE AT NIGHT SO TO AVOID ANY ISSUES. HAS THERE BEEN ANY REPORTS? ACURA TOLD ME THAT THEY REPORT TO THIS AGENCY MONTHLY AND THAT MY REPORT/CALL TO THEM TODAY WOULD BE SUBMITTED THIS MONTH. *TR
MY 2004 ACURA TL WAS PARKED DURING AN ICE STORM IN RALEIGH, NC, LAST WEEK. WHEN I RETURNED TO MY CAR AND STARTED IT ON WEDNESDAY, JANUARY 12, 2011, THE WINDSHIELD WIPERS WOULD NOT COME ON. I CHECKED THE FUSES AND DID NOT FIND A PROBLEM THERE. I BROUGHT MY CAR TO THE DEALER FOR OIL CHANGE, BRAKE PADS, AND TO CHECK THE WIPERS THIS MORNING. I LOOKED ON THIS WEBSITE AND FOUND OUT THERE HAD BEEN A RECALL IN 2008 OF THE WINDSHIELD WIPER MOTOR. WHEN I CALLED THE DEALER, THEY INFORMED ME THAT THE RECALL SERVICE HAD ALREADY BEEN PERFORMED ON MY VEHICLE IN 2008. IT SEEMS TO ME THAT SOMETHING ELSE IS WRONG IF THE MOTOR HAS FAILED AGAIN. THIS IS COSTING ME ABOUT $380 AND AM WONDERING IF THERE IS ANYTHING I CAN DO TO RECOUP THE MONEY FOR THIS REPAIR. IS IT NOT LIKELY THAT THIS PROBLEM IS RELATED TO THE PREVIOUS PROBLEM FOR WHICH THE CAR WAS RECALLED? THERE WAS NO PROBLEM WITH THE WINDSHIELD WIPERS PRIOR TO MY TRIP, AND THE CAR SAT IN THE SAME SPOT FROM SATURDAY NIGHT UNTIL WEDNESDAY MORNING. *TR
2004 ACURA TL - DASH HAS A 2' CRASH ON THE PASSENGER SIDE RUNNING TOP TO BOTTOM AND INTO SRS AIRBAG AREA. CRACK STARTED AT 90, 000 MILES. DEALERSHIP ACKNOWLEDGED PROBLEM BUT SINCE CAR IS OUT OF WARRANTY WANTS $580.00 TO FIX. THIS CRACK MAY SERIOUSLY AFFECT AIRBAG DEPLOYMENT ON PASSENGER SIDE. *TR
2004 ACURA TL AT HAS SOFT AND SPONGY BRAKES. BRAKING SEEMS USELESS UNDER HARD-BRAKING CONDITIONS. IT ALL STARTED WHEN I HAD TO HIT THE BRAKES TO AVOID HITTING ROAD DEBRIS, ABS WENT INTO ACTION AND THE CAR STOPPED IN A DIME, HOWEVER, A FEW DAYS AFTER THE EVENT, I NOTICED THE BRAKES GETTING SPONGY AND SOFT. I WENT TO GET MY BRAKE PADS AND ROTOR CHANGED ALONG WITH A BRAKE FLUID CHANGE. IT WORKED FINE FOR A WEEK BUT THEN IT WENT BACK TO SOFT AND SPONGY. I HAD A SITUATION WHERE I HAD TO BRAKE HARD FOR A BEAUTIFUL L.A COMMUTER WHO CUT ME OFF AND THERE WAS ALMOST TO PRESSURE WHATSOEVER ON THE BRAKES, NO ABS, NO TIRE SCREECHING, IT JUST GLIDED TO A STOP. I KNEW SOMETHING WAS WRONG. I TOOK IT TO THE DEALER AND THEY FOUND OUT IT WAS THE VSA MODULATOR, WHICH WAS INJECTING AIR INTO THE BRAKE LINES EVER SO OFTEN. APPARENTLY IT HAPPENED WHEN THE ABS KICKED IN, THEY SAID IT WOULD HAVE FAULTED THE VSA SYSTEM. THE PART WAS REPLACE UNDER WARRANTY, BUT THAT'S BECAUSE I PURCHASED AN EXTENDED ONE FROM ACURA. I AFRAID THERE ARE OTHER TLS WITH THE SAME ISSUES HAVING TO PAY CLOSE TO 2000 DOLLARS FOR PARTS THAT ARE SO CRITICAL AND YET DEFECTIVE. *TR
1. RECALL CAMPAIGN ID# 08V092000 - 2004-2005 ACURA TL (WINDSHIELD WIPER MOTOR); MANUFACTURER REPORT DATE: FEBRUARY 25, 2008 2. AS PER ACURA, A WIPER MOTOR KIT WAS INSTALLED JUNE 27, 2008 ON MY 2004 ACURA TL. 3. ON SEPTEMBER 11, 2009 MY WINDSHIELD WIPERS BECAME INOPERABLE. I CONTACTED THE DEALERSHIP AND ACURA CLIENT SERVICES IMMEDIATELY. I MADE AN APPOINTMENT TO TAKE MY VEHICLE TO THE ACURA DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO PAY FOR THE REPAIR SINCE THE "RECALL" WAS COMPLETE. ALTHOUGH, THE WIPER MOTOR KIT WAS INSTALLED (JUNE 27, 2008) AS A PREVENTIVE MEASURE BY THE DEALERSHIP, THE WIPER MOTOR KIT DID NOT PREVENT MY WINDSHIELD WIPER MOTOR FROM THE CORROSION AS MENTIONED IN THE DEFECT NOTICE, OWNER NOTIFICATION LETTER (PART 577), RECALL ACKNOWLEDGEMENT AND RECALL SUMMARY. THE DEALERSHIP RULED THE REPAIR ON SEPTEMBER 12, 2009 DUE TO "WIPER MOTOR ELECTRICAL FAULT". *TR
TL*THE CONTACT OWNS A 2004 ACURA 3.2TL. THE CONSUMER HIT A POTHOLE ON THE FRONT PASSENGER SIDE . THE RIM BROKE INTO PIECES AND THE TIRE WAS DAMAGED. THE RIM NEEDED TO BE REPLACED. UPDATED 11-24-08 *BF UPDATED 11/25/08. *JB
2004 ACURA TL RIGHT FRONT BALL JOINT BROKE IN HALF. *TS THE CONSUMER BELIEVED THE INCIDENT HAPPENED BECAUSE OF A MANUFACTURING DEFECT. THE DEALER BLAMED THE FAILURE ON AFTER MARKET RIMS THAT THE CONSUMER PURCHASED, THE BUSINESS WHERE THE RIMS WERE PURCHASED STATED THEY WERE A PROPER FIT FOR THE VEHICLE. *JB
I HAVE OWNED THIS CAR SINCE APRIL 2004 AND HAVE HAD TROUBLE WITH FRONT WHEEL BALANCE SINCE ALMOST NEW. EVERY TIME I HAVE REQUESTED DEALER SERVICE THEY HAVE DIAGNOSED THE PROBLEM AS A BENT RIM. MY WIFE DRIVES THIS CAR AND SHE HAS ABSOLUTELY NO RECALL OF HITTING ANY POTHOLES. AS A RESULT OF THESE FAILURES I HAVE REAL CONCERNS ABOUT THE STRENGTH AND INTEGRITY OF THE MATERIALS USED IN THE WHEEL DESIGN. THREE RIMS HAVE NOW FAILED IN THE 7 MONTHS I HAVE OWNED THIS CAR AND I'M WORRIED ABOUT THE SAFETY OF THIS VEHICLE. *NM
A CRACK IN THE ALLOY WHEEL RIM ON THE RIGHT FRONT OF MY 2004 ACURA WAS ASSOCIATED WITH A LOSS OF AIR PRESSURE AND LOSS OF POSITIVE TIRE SEAL RESUTILNG IN THE TIRE SEPARATING FROM THE RIM. MY WIFE WAS ABLE TO RETAIN CONTROL. AN INSPECTION BY LEITH ACURA FOUND NO EVIDENCE OF A PUNCTURE WOUND TO THE TIRE. THE SIDEWALL WAS DEFORMED TO THE POINT THAT THE TIRE WAS UNUSEABLE. LEITH ACURA AND ACURA CLIENT SERVICES REFUSED TO REPLACE THE RIM AND TIRE UNDER THE NEW CAR WARRANTY. ACURA INSISTS THAT THE RIM WAS DAMAGED AS THE RESULT OF A SEVERE IMPACT TO THE TIRE (POTHOLE ??) AND THEREFORE NOT COVERED BY THE VEHICLE WARRANTY. MY WIFE REPORTS EXPERIENCING NO SUCH IMPACT EITHER AT THE TIME OF THE INCIDENT OR DURING ANY PERIOD PRECEDING THE INCIDENT. I ASSERT THAT THE CRACK WAS THE LIKELY RESULT OF A UNDETECTED DEFECT IN THE MANUFACTURING PROCESS AND/OR THE PARTICULAR MATERIALS USED, AND THAT IT WAS THE ACCENTUATION OF THE PRE-EXISTING CRACK ASSOCIATED WITH THE 'IMPACTS' OF NORMAL DRIVING THAT CAUSED THE TIRE TO SUDDENLY FAIL.THE DEALER ASSERTS THAT THERE WAS OBSERVABLE DAMAGE TO THE RIM, BUT IS UNABLE TO DETERMINE WHETHER SUCH DAMAGE RESULTED IN THE CRACK OR THAT THE DAMAGE WAS THE RESULT OF THE RIM HAVING BEEN WEAKENED BY THE CRACK PLUS THE IMPACT OF THE RIM WITH THE ROAD SURFACE WHEN THE TIRE DEFLATED. MY UNREIMBURSED COST FOR A NEW RIM, TIRE, AND ALIGNMENT WAS $625. MY CONCERN IS THAT THIS IS AN EQUIPMENT PROBLEM, PERHAPS INHERENT TO THE USE OF ALLOY RIMS; THAT ACURA IS AWARE OF THE PROBLEM (REPORTS FREQUENT SIMILAR OCCURRENCES) AND THAT THEY SIMPLY REFUSE TO HONOR CLAIMS FOR THIS TYPE OF EQUIPMENT FAILURE UNDER THE WARRANTY. AS A HIGHWAY SAFETY RESEARCHER I AM CONCERNED THAT THIS IS A POTENTIALLY SERIOUS CRASH RISK PROBLEM OVER AND ABOVE THE PROBLEM OF MANUFACTURER AND DEALER INTEGRITY IN HONORING WARRANTY CLAIMS.*AK
CAR BROUGHT IN AT 1500 MILES ONLY 2.5 WEEKS AFTER DELIVERY... HARD TO START AND IDLE ROUGH, DEALER ACTION REPLACVING ALL FUEL INJECTORS, ALSO, VOICE RECOGNITION FAILED THREE TIMES AFTER PHONE WAS SINKED WITH CAR, THE TOUCH SCREEN DISPLAY WOULD FAIL TO CLOSE THE PHONE SCREEN AND ALL OTHER VOICE COMMANDS WOULD NOT BE ALLOWED. DEALER ACTION, ORDER NEW PHONE MODULE, TOLD THERE HAVE BEEN SEVERAL CONCERNS WITH THE HANDS FREE LINK SYSTEM ON THE 04 TL'S.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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