RoadVitals

1999 Airstream Excella Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 25, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 26, 2008

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 1999 Airstream Excella. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Tires & wheels
Filed Apr 25, 2014

GREENBALL TOWMASTER TIRES, 53GB CHN 2512. SIX TIRES, PURCHASED NEW IN APRIL 2013 AND INSTALLED ON OUR 1999 AIRSTREAM EXCELLA, 34 FOOT MODEL. THE PREVIOUS TIRES REPLACED WERE GOODYEAR MARATHONS WHICH EXHIBITED NO DEFECTS AFTER 12000 MILES. REPLACEMENT WAS DONE AS A PRE-EMPTIVE ACTION BECAUSE OF MILEAGE OF MARATHONS AND THEIR 4 YEAR AGE. FAILURE OF THE GREENBALL TOWMASTERS BEGAN AFTER 5000 MILES ON THE CURBSIDE CENTER AXLE (PASSENGER). THIS TIRE WAS REPLACED BEFORE IT DAMAGED THE TRAILER. I WAS NOT REIMBURSED FOR THIS TIRE WHICH HAD CLEARLY FAILED INTERNALLY, NOT DUE TO ROAD HAZARD OR IMPACT. I HAVE PHOTOGRAPHIC EVIDENCE. ANOTHER TRIP TO DESTINATION 250 MILES AWAY WAS TAKEN ON MARCH 14. OUR RETURN ON MARCH 16, WE WERE FLAGGED DOWN BY A PASSING MOTORIST WHO INDICATED A POSSIBLE ISSUE WITH OUR TRAILER. WE SAFELY STOPPED AND FOUND THE TREAD HAD COMPLETELY DETACHED FROM THE TIRE, SEVERELY DAMAGING THE TRAILER. THE FAILED TIRE WAS RETURNED TO GREENBALL AND WE RECEIVED THEIR RULING THAT THE TIRE HAD A 'MANUFACTURING DEFECT' AND THEY WOULD REPAIR THE TRAILER DAMAGES BUT NOT REPLACE THE TIRE. THE REMAINING TIRES HAVE BEEN REPLACED WITH ANOTHER BRAND BECAUSE ON INSPECTION THEY WERE ALL BEGINNING TO HAVE SIMILAR FAILURES. THE TIRES WERE MAINTAINED AT 'RECOMMENDED PRESSURES' BY GREENBALL THROUGHOUT THE TIME I OWNED THEM. REMAINING TIRES WERE SENT TO GREENBALL FOR THEIR EVALUATION. GREENBALL HAS PAID FOR ALL TRANSPORTATION COSTS OF THE TIRES FOR INSPECTION. I AWAIT PAYMENT FOR THE INITIAL DAMAGE AND THEIR RULING ON CAUSE FOR THE CONDITION OF THE REMAINING TIRES RETURNED TO GREENBALL. I HAVE INDICATED I WANT REIMBURSEMENT FOR COST OF THE GREENBALL TIRES AS A POSSIBLE REMEDY. *TR

NHTSA ID
10584777
Incident
Mar 16, 2014
Mileage
6,500 mi
Tires & wheels
Filed Apr 9, 2010

TRAILER TIRES MANUFACTURED BY NANKANG ARE FAILING DUE TO TREAD SEPARATION. FIRST FAILURE OCCURRED 11/2009, SECOND FAILURE OCCURRED 4/2010. TIRES LESS THAN FOUR YEARS OLD WITH APPROXIMATELY 10-12,000 MILES. *TR

NHTSA ID
10324701
Incident
Nov 8, 2009
Mileage
25,000 mi
Other / unspecified
Filed Sep 26, 2008

1999 AIRSTREAM EXCELLA. RECALL NOTICE ON DOMETIC RV REFRIGERATOR. CONSUMER WANTS TO KNOW WHY HIS CLAIM WAS DENIED. *NJ THE CONSUMER STATED THERE WAS LEAKAGE/STAINING AT THE REAR OF THE REFRIGERATOR, THERE WAS YELLOW RESIDUE ON THE SIDE OF THE REFRIGERATOR AND THERE WAS A SMELL OF AMMONIA AND THE REFRIGERATOR DID NOT COOL PROPERLY LIKE IT ONCE DID. THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE REPAIR OCCURRED LATER THAN MARCH 1, 2007. *JB

NHTSA ID
10243730
Incident
Jun 10, 2008

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .