RoadVitals

1999 Airstream Excella

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 25, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 5, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 1999 Airstream Excella, most frequently naming the tires & wheels and other / unspecified categories. 1 safety recall has been issued covering this model year; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels266.7%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V083000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 5, 2007
5,084 units potentially affected
The defect: CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: AIRSTREAM WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR AIRSTREAM AT 1-937-596-6111.
AIRSTREAM, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Apr 25, 2014

GREENBALL TOWMASTER TIRES, 53GB CHN 2512. SIX TIRES, PURCHASED NEW IN APRIL 2013 AND INSTALLED ON OUR 1999 AIRSTREAM EXCELLA, 34 FOOT MODEL. THE PREVIOUS TIRES REPLACED WERE GOODYEAR MARATHONS WHICH EXHIBITED NO DEFECTS AFTER 12000 MILES. REPLACEMENT WAS DONE AS A PRE-EMPTIVE ACTION BECAUSE OF MILEAGE OF MARATHONS AND THEIR 4 YEAR AGE. FAILURE OF THE GREENBALL TOWMASTERS BEGAN AFTER 5000 MILES ON THE CURBSIDE CENTER AXLE (PASSENGER). THIS TIRE WAS REPLACED BEFORE IT DAMAGED THE TRAILER. I WAS NOT REIMBURSED FOR THIS TIRE WHICH HAD CLEARLY FAILED INTERNALLY, NOT DUE TO ROAD HAZARD OR IMPACT. I HAVE PHOTOGRAPHIC EVIDENCE. ANOTHER TRIP TO DESTINATION 250 MILES AWAY WAS TAKEN ON MARCH 14. OUR RETURN ON MARCH 16, WE WERE FLAGGED DOWN BY A PASSING MOTORIST WHO INDICATED A POSSIBLE ISSUE WITH OUR TRAILER. WE SAFELY STOPPED AND FOUND THE TREAD HAD COMPLETELY DETACHED FROM THE TIRE, SEVERELY DAMAGING THE TRAILER. THE FAILED TIRE WAS RETURNED TO GREENBALL AND WE RECEIVED THEIR RULING THAT THE TIRE HAD A 'MANUFACTURING DEFECT' AND THEY WOULD REPAIR THE TRAILER DAMAGES BUT NOT REPLACE THE TIRE. THE REMAINING TIRES HAVE BEEN REPLACED WITH ANOTHER BRAND BECAUSE ON INSPECTION THEY WERE ALL BEGINNING TO HAVE SIMILAR FAILURES. THE TIRES WERE MAINTAINED AT 'RECOMMENDED PRESSURES' BY GREENBALL THROUGHOUT THE TIME I OWNED THEM. REMAINING TIRES WERE SENT TO GREENBALL FOR THEIR EVALUATION. GREENBALL HAS PAID FOR ALL TRANSPORTATION COSTS OF THE TIRES FOR INSPECTION. I AWAIT PAYMENT FOR THE INITIAL DAMAGE AND THEIR RULING ON CAUSE FOR THE CONDITION OF THE REMAINING TIRES RETURNED TO GREENBALL. I HAVE INDICATED I WANT REIMBURSEMENT FOR COST OF THE GREENBALL TIRES AS A POSSIBLE REMEDY. *TR

NHTSA ID
10584777
Incident
Mar 16, 2014
Mileage
6,500 mi
Tires & wheels
Filed Apr 9, 2010

TRAILER TIRES MANUFACTURED BY NANKANG ARE FAILING DUE TO TREAD SEPARATION. FIRST FAILURE OCCURRED 11/2009, SECOND FAILURE OCCURRED 4/2010. TIRES LESS THAN FOUR YEARS OLD WITH APPROXIMATELY 10-12,000 MILES. *TR

NHTSA ID
10324701
Incident
Nov 8, 2009
Mileage
25,000 mi
Other / unspecified
Filed Sep 26, 2008

1999 AIRSTREAM EXCELLA. RECALL NOTICE ON DOMETIC RV REFRIGERATOR. CONSUMER WANTS TO KNOW WHY HIS CLAIM WAS DENIED. *NJ THE CONSUMER STATED THERE WAS LEAKAGE/STAINING AT THE REAR OF THE REFRIGERATOR, THERE WAS YELLOW RESIDUE ON THE SIDE OF THE REFRIGERATOR AND THERE WAS A SMELL OF AMMONIA AND THE REFRIGERATOR DID NOT COOL PROPERLY LIKE IT ONCE DID. THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE REPAIR OCCURRED LATER THAN MARCH 1, 2007. *JB

NHTSA ID
10243730
Incident
Jun 10, 2008

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

1STMON042052822

STRUCTURE

This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.

1STMON041042822

EQUIPMENT; TIRES

This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.

1STMON04002282

EQUIPMENT; WHEELS

The newsletter talks about inspecting wheel bearings, and the advantages of using Nev-R-Lube Bearings.

1STMON02282021

ELECTRICAL SYSTEM; EQUIPMENT

Power awning maintenance and care tips.

1STMON037102820

EQUIPMENT

This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.

1STMON03692820

ELECTRICAL SYSTEM; EQUIPMENT

This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Airstream Excella by model year
YearComplaintsRecallsInvestigationsIssue Index
2001000—
2000010—
1999Viewing310—
1998010—
1997010—
1996000—
1995000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.