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2013 Amerivan Toyota Sienna

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Feb 29, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 27, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2013 Amerivan Toyota Sienna, most frequently naming the electrical, steering and engine categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical320.0%
  • Steering320.0%
  • Engine213.3%
  • Brakes213.3%
  • Body & structure16.7%
  • Visibility16.7%
  • Fuel system16.7%
  • Other / unspecified16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V274000

FUEL SYSTEM, GASOLINE; SUSPENSION:REAR:SHOCK ABSORBER

Jun 27, 2013
82 units potentially affected
The defect: Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
The risk: If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
The remedy: ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
Eldorado National- KansasView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 11
Steering
Filed Feb 29, 2016

WHEN STEERING RIGHT OR LEFT MIDWAY AND THEN GOING BACK TO STEERING'S ORIGINAL POSITION DURING MOTION, A CLUCKING OR KNOCK IS FELT ON THE STEERING. MY VEHICLE IS AROUND 40K MILES AND THE ISSUE EMERGED FOR THE PAST TWO WEEKS (AROUND MID FEB 2016). NOT SURE IF THIS ISSUE IS GOING TO WORSEN OVERTIME TO A POINT WHERE STEERING MALFUNCTION DURING VEHICLEUR MOTION. I CALLED DEALERSHIP BUT THEY DO NOT FIND IT AS A RECALL; HOWEVER, I NOTICED OTHER VEHICLE OWNERS LISTED SIMILAR ISSUE ON THIS WEBSITE'S COMPLIANT WEBSITE.

NHTSA ID
10838906
Incident
Feb 15, 2016
Mileage
40,785 mi
Steering
Filed Dec 23, 2015

TL* THE CONTACT OWNS A 2013 AMERIVAN TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE STEERING INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ID
10811883
Incident
Sep 2, 2015
Mileage
40,000 mi
Electrical
Filed Oct 5, 2015

KEYLESS IGNITION (PUSH ON, PUSH OFF) POSSIBLE TO LEAVE ENGINE RUNNING IN GARAGE, CREATING TOXIC FUMES. HAD A COUPLE OF "ALMOSTS". SHOULD HAVE AN AUTOMATIC TURN OFF AFTER X MINUTES.

NHTSA ID
10779838
Incident
Oct 3, 2015
Mileage
20,000 mi
SteeringTires & wheels
Filed May 1, 2015
Crash reported

THE VAN SKIDDED OFF THE ROAD DUE TO FRONT (RUN FLAT) TIRES THAT GOT COMPLETELY WORN OUT AFTER DRIVING ONLY18K MILES. DUE TO THIS SKID THE FRONT END WAS COMPLETELY DAMAGED AND THE CAR HAD TO BE TOTALED. *TR

NHTSA ID
10713977
Incident
Jan 3, 2014
Mileage
18,032 mi
Body & structure
Filed Apr 6, 2015

ORIGINAL REAR HATCH HANDLE DETERIORATED AND WILL NOT OPEN FROM THE OUTSIDE. IT IS A SAFETY ISSUE THAT YOU CANNOT TRUST IT TO OPEN. THIS FAULTY WORKMANSHIP SHOULD HAVE BEEN CORRECTED BY TOYOTA. *TR

NHTSA ID
10704046
Incident
Mar 11, 2015
Mileage
89,000 mi
Electrical
Filed Sep 22, 2014

AFTER NOT BEING RUN FOR 1 WEEK, THERE WAS NOT ENOUGH BATTERY ENERGY TO START THE ENGINE. BATTERY WAS REPLACED BY DEALERSHIP AND SYSTEM WAS CHECKED. THIS HAPPENED A SECOND TIME SEPT. 18, 2014 AFTER 5 DAYS OF NO USE. I JUMPED THE BATTERY. THIS HAPPENED AGAIN SEPT 22 AFTER 2 DAYS OF NO USE. CALLED FOR SERVICE AND FOR DEALER TO CHECK DETERMINE REASON FOR "DEAD" BATTERY. THERE APPEARS TO BE A SEVERE PARASITIC DRAW THAT THE DEALER CANNOT LOCATE. EITHER THEY DO NOT KNOW HOW, OR SOMETHING ELSE IS GOING ON. *TR

NHTSA ID
10638042
Incident
Feb 25, 2014
Mileage
7,090 mi
Brakes
Filed Sep 16, 2014

VEHICLE VIBRATES VERY VIOLENTLY WHILE BRAKING AND GOING DOWNHILL, WITH BRAKE FADING, TOOK IT TO THE DEALER AND THEY RESURFACED THE ROTORS AND THE PROBLEM STILL EXIST. MY FRIEND WHO HAS THE SAME PROBLEM INDICATED THE SAME ISSUE. THE DEALER TOLD ME ALL TOYOTAS DO THAT AND TO LIVE WITH IT. *TR

NHTSA ID
10633747
Incident
Aug 3, 2014
Mileage
9,000 mi
BrakesEngineFuel system
Filed Sep 12, 2014
Crash reported

WHILE APPROACHING A PARKING AREA TRAVELING APPROXIMATELY FIVE MILES PER HOUR AND DEPRESSING THE BRAKE PEDAL TO PARK, THE VEHICLE UNINTENTIONALLY ACCELERATED WITHOUT APPLYING ANY PRESSURE TO THE GAS PEDAL. THE VEHICLE CONTINUED TO ACCELERATE AFTER COLLIDING WITH A PARKED CAR. THEN, THE VEHICLE CAROMED OFF OF THE PARKED CAR, CONTINUED TO ACCELERATE DESPITE DEPRESSING ON THE BRAKE PEDAL, AND STRUCK A CONCRETE CINDER BLOCK WALL. *TR

NHTSA ID
10632757
Incident
Sep 11, 2014
Mileage
15,000 mi

Compare model years

Complaint and recall counts across every year of this model

Amerivan Toyota Sienna by model year
YearComplaintsRecallsInvestigationsIssue Index
2013Viewing111045.6
2012810—
2011231041.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.