RoadVitals

2012 Amerivan Toyota Sienna

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 28, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 27, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2012 Amerivan Toyota Sienna, most frequently naming the brakes, powertrain (other) and body & structure categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes333.3%
  • Powertrain (other)222.2%
  • Body & structure111.1%
  • Other / unspecified111.1%
  • Seat belts111.1%
  • Suspension111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V274000

FUEL SYSTEM, GASOLINE; SUSPENSION:REAR:SHOCK ABSORBER

Jun 27, 2013
82 units potentially affected
The defect: Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
The risk: If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
The remedy: ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
Eldorado National- KansasView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesOther / unspecifiedSuspension
Filed Mar 28, 2016

VEHICLE HAS BEEN GIVING A LOUD NOISE FROM THE REAR OF IT. WE HAVE HAD THIS NOISE FOR SOME TIME NOW AND AT 90K THE BEARING ARE BAD AND NEEDS TO BE REPLACED. THIS NOISE AND NOW BEARING(S) COMPONENT IS RESULTING IN WEARING OF TIRES THAT WE ONLY PURCHASED LAST YEAR. NO ONE IS WARRANTYING THEM SO IT ANOTHER OUT OF POCKET COST. THE VEHICLE HAS BEEN SERVICED UP TO DATE WITH NO WARNING OF THIS ISSUE. THIS BECOMES A SAFETY AND FINANCIAL CONCERN IN THAT, ONCE THE BEARING BECOMES TOO HOT THEY CAN FREEZE UP AND MOBILITY IS NO LONGER. THE IMPORTANT TAKE AWAY IS THAT TOYOTA KNOWS ABOUT THIS AND HAS NOT COMMUNICATED TO THE DEALERSHIPS ABOUT CHANGING THE CHAMBERS WHEN THE BEARINGS ARE REPLACED TO PREVENT AND EVEN STOP THIS TYPE OF FINANCIAL EXPENSE ON NEW WHEELS AND BEARING EACH YEAR. THIS IS NOT A SOMETHING THAT AS A CUSTOMER WE SHOULD BE PAYING FOR, TOYOTA SHOULD BE FITTING THE BILL FOR THIS ENTIRE REPAIR AND SAFETY OCCURRENCE.

NHTSA ID
10851909
Incident
Mar 24, 2016
Mileage
90,000 mi
Body & structure
Filed Feb 2, 2016

SLIDING ELECTRIC DOOR DOES NOT CLOSE PROPERLY AFTER CHILDREN ENTER THE VEHICLE. THE DOOR LATCH SAGS SO THAT THE LATCH CAN NOT PULL THE DOOR SHUT PROPERLY. THE HAPPENS WHEN THE VEHICLE IS STATIONARY.

NHTSA ID
10823675
Incident
Nov 30, 2015
Mileage
44,000 mi
Brakes
Filed Jan 6, 2016

CAR ACCELERATION. THIS IS THE THIRD TIME THIS HAS HAPPEN TO ME IN THE CAR. ONCE ABOUT SIX MONTHS AFTER I PURCHASED THE CAR. AUGUST OF 2015 AND DECEMBER OF 2015. I AM AT A COMPLETE STOP, THE LAST TWO TIMES AT A CORNER WAITING TO MAKE A RIGHT HAND TURN. FOOT ON THE BRAKE AND THE CAR SUDDENLY ACCELERATES. MAKING A HORRIBLE REVVING NOISE. I AM PRESSING MY FOOT ALL THE WAY DOWN ON THE BRAKE AND IT'S STILL MOVING. THE CAR THEN IS HEADING INTO ONCOMING TRAFFIC, BUT THANK GOODNESS, NO ONE HAS BEEN HURT. IT THEN JERKS AND STOPS. FIRST TIME WAS ABOUT 8 AM IN THE MORNING AND THE CAR HAD JUST BEEN STARTED. THE LAST TWO TIMES IT WAS LATE IN THE AFTERNOON, AUGUST ABOUT 4 PM AND DECEMBER ABOUT 3 PM. NICE WEATHER AND THE CAR HAD BEEN RUNNING OVER 20 MINUTES AT THAT POINT. CAR WAS NOT COLD AND IT WAS NICE OUTSIDE. I DID NOT THINK ABOUT IT THE FIRST TIME IT HAPPEN. AUGUST I BROUGHT IT INTO THE DEALERSHIP AND THEY SAID IT WAS MY FAULT AND THE CAR SHOWED I HAD MY FOOT ON THE BRAKE AND GAS PEDDLE AT THE SAME TIME. NO, I DID NOT. BUT IT HAPPENED AGAIN. ONE FAMILY MEMBER HAS BEEN IN THE CAR WITH ME ALL THREE TIMES. IT HAS HAPPEN TO A FRIEND OF MINE AND SHE RECALLED THE SAME EXPERIENCE, BUT HER CAR DID GO OUT FARTHER THEN MINE AND HAD DAMAGE. I AM NOT WAITING FOR THAT TO HAPPEN TO ME. IT IS VERY UNCOMFORTABLE TO DRIVE NOT KNOWING IF THIS WILL HAPPEN AGAIN. I HAVE NO PAPERWORK FROM DEALERSHIP.

NHTSA ID
10818305
Incident
Dec 16, 2015
Mileage
29,000 mi
Filed Aug 29, 2015

THE DRIVER SIDE SLIDING DOOR WILL NOT OPEN. THE DOOR YOU CAN HEAR IT ENGAGE THE LOCKING MECHANISM TO UNLOCK THE DOOR AND OPEN IT'LL GET STUCK BEEP TWICE THEN AUTOMATICALLY CLOSE IF YOU TURN THE POWER DOOR OFF THE DOOR WILL NOT OPEN AT ALL

NHTSA ID
10760147
Incident
Nov 12, 2014
Mileage
63,280 mi
Brakes
Filed Jun 8, 2015

MY TOYOYA SIENNA 2012 WOULD NOT GO INTO GEAR AFTER THE BRAKE ABS WARNING LIGHTS, VSC WARNING LIGHTS APPEARED. MY VEHICLE IS UNDER WARRANTY WITH FIDELITY INSURANCE THAT I PURCHASED FROM THE DEALERSHIP AND THEY WANT TO CHARGE A DIAGNOSIS FEE. THE SAD PART IS THE DEALERSHIP OR MECHANICS HAVE SEEN THIS BEFORE AND KNOW EXACTLY WHAT IT IS. I AM NO MECHANIC, BUT I AM EDUCATED ENOUGH TO KNOW IT ELECTRICAL FAILURE WITH THE ABS SYSTEM, BECAUSE MY BRAKES WERE INSPECTED AND PASSED.

NHTSA ID
10724017
Incident
Jun 7, 2015
Mileage
43,000 mi
Seat belts
Filed Jul 15, 2014
1 injury reported

I HAVE TWIN BOYS ARE 5 YEARS OLD BOYS SO I BUCKLE THEM BOTH SO WHEN I GOT HOME THEY TAKE BELTS OFF THEY ARE IN BOOSTER SEATS SO THE MIDDLE ROW SEAT BELT GOT WTAP AROUND MY SON STOMACH AND I COULDN'T RELEASE IT AND JUST STARTED TO GET TIGHTER AS HE MOVED AROUND ALMOST TO A POINT HE LOOSING AIR SEAM LIKE I HAD TO CUT THE SEAT BELT I TRY TURNIN CAR ON TO RELEASE IT HAD HIM STAND UP IN SEAT EVEN LEAN IT BACK SO I CAN SLIDE HIM UP I TOOK ALL CLOTHS OFF DIDN'T WORK I JUST CUT IT THIS WAS REALLY SCARY AND BAD CAUSE SHOULD BE A SAFETY REALLY BUTTON HIDDEN THANK GOD I HAD A POCKET KNIFE SO NOW I HAVE NO SEAT BELT AND THIS NOT GOOD.. *TR

NHTSA ID
10610858
Incident
Jul 15, 2014
Mileage
22,300 mi
Powertrain (other)
Filed May 7, 2014

LONG TERM PROBLEM, FROM DAY OF PURCHASE (26 DEC 2011). WHILE MAKING A RIGHT OR LEFT TURN FROM A STOP, VAN HESITATES FOR 2-6 SECONDS AND THEN SURGES FORWARD TO PICK ONES DESIRED SPEED. NORMALLY WHEN THE VAN IS COLD. THIS HAS HAD A PERIOD WHEN IT DOES NOT EXECUTE THIS PROBLEM, THEN SHOWS UP FOR A PERIOD. SELLING DEALER HAS CHECKED IT 3 TIMES, VAN DOES NOT DUPLICATE SYMPTOMS THEN. PROBLEM HAS BEEN DOCUMENTED AT TOYOTA HEADQUARTERS. *TR

NHTSA ID
10587026
Incident
May 6, 2014
Mileage
15,890 mi
Powertrain (other)
Filed Sep 30, 2013

PARKED LEFT CAR RUNNING IN DRIVE WAY, SLIGHT INCLINE, GOT OUT TO PUT A GARBAGE BIN INTO THE GARAGE, THEN RETURNED TO VEHICLE, REACHED IN TO TURN IT OFF AND ALL OF A SUDDEN THE VEHICLES DOOR HAD ME TO THE GROUND AND I WAS TRYING TO JUMP IN AND STOP THE VEHICLE FROM ROLLING INTO THE STREET. *TR

NHTSA ID
10546141
Incident
Sep 11, 2013
Mileage
17,700 mi

Compare model years

Complaint and recall counts across every year of this model

Amerivan Toyota Sienna by model year
YearComplaintsRecallsInvestigationsIssue Index
2013111045.6
2012Viewing810—
2011231041.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.