2015 Audi A3 Cabriolet Owner Complaints

The contact owns a 2015 Audi A3. The contact stated while refueling, there was gasoline leaking from the vehicle. The contact was able to drive the vehicle however, while the vehicle was parked gasoline was still leaking from the vehicle. The vehicle was taken to an independent mechanic who stated that the suction pump had failed and that the suction pump, charcoal canister, and a valve needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 113,000.

NHTSA ID

11535597

Incident

Jul 17, 2023

Mileage

113,000 mi

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11492749

Incident

Mar 21, 2021

The contact owns a 2011 Dodge Durango. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11490611

Incident

Mar 22, 2021

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11490229

Incident

Oct 20, 2022

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11489629

Incident

Oct 17, 2022

The contact owns a 2015 Audi A3. The contact stated while reversing out his driveway, the steering wheel firm and hard to turn. The contact noticed that an unknown warning light was illuminated. Additionally, there was a message stating “Do not Drive”. The vehicle was taken to the dealer and the battery was replaced; however, the failure persisted. The contact was also informed that the steering wheel assembly needed to be replaced. The manufacturer was not contacted. The failure mileage was 33,000.

NHTSA ID

11489559

Incident

Oct 11, 2022

Mileage

33,000 mi

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11485638

Incident

Sep 21, 2022

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue on multiple occasions and each time informed the contact that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11483114

Incident

Feb 1, 2022

The contact owns a 2015 Audi A3. The contact stated that while her husband was driving at an undetermined speed, the fuel level decreased. The driver noticed that fuel was pouring out of the vehicle. The driver added fuel to the vehicle and continued driving. The vehicle was parked for several days. While the contact was driving the vehicle, the vehicle worked as designed. The contact stated that while driving, she was informed by another motorist that fuel was leaking from the vehicle. The contact pulled up to the gas station and became aware that fuel was pouring out of the nozzle. There was an odor of fuel detected inside the vehicle. The contact was able to add fuel. The vehicle was taken to the local dealer where it was diagnosed that the suction pump and EVAP system were inoperable. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle was repaired in 2018 under NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) but provided no additional assistance. The failure mileage was approximately 162,000.

NHTSA ID

11482470

Incident

Aug 20, 2022

Mileage

162,000 mi

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11482057

Incident

Aug 1, 2021

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Parts distribution disconnect.

NHTSA ID

11480259

Incident

Mar 22, 2021

Mileage

65,000 mi

The contact owns a 2015 Audi A3. The contact stated that the air bag warning light illuminated. The vehicle was serviced under NHTSA Campaign Number: 21V198000 (Air Bags) however, the repair failed to fix the vehicle. The contact stated that the manufacturer failed to repair the vehicle in a timely manner. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 56,000.

NHTSA ID

11461472

Incident

May 21, 2021

Mileage

56,000 mi

The contact owns a 2015 Audi A3. The contact stated that while driving approximately 25 MPH, the passenger’s side air bag off warning light illuminated. The vehicle was not taken to be diagnosed; however, the dealer was contacted and informed of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 21V198000 (Air Bags). The VIN was included however, the vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The approximate failure mileage was 160,000.

NHTSA ID

11459251

Incident

Mar 1, 2022

Mileage

160,000 mi

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the Audi presence system fault warning chime and light was illuminated. The contact stated that the passenger’s side air bag warning light would illuminate whether or not there was a passenger seated in the seat. The approximate failure mileage was 68,000. Parts distribution disconnect.

NHTSA ID

11458614

Incident

Dec 1, 2019

Mileage

68,000 mi

The contact owns a 2015 Audi A5. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light had remained illuminated and the error message “passenger air bag off” was displayed. The failure mileage was unavailable. Parts distribution disconnect.

NHTSA ID

11456248

Incident

Dec 1, 2021

The contact owns a 2015 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and Audi Stratham (58 Portsmouth Ave, Stratham, NH 03885) were contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11455597

Incident

Apr 1, 2021

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger occupant detection system (PODS) warning light was illuminated. The dealer was made aware of the failure but canceled the scheduled appointments for diagnostic testing on numerous occasions. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000. Parts distribution disconnect.

NHTSA ID

11452855

Incident

Nov 1, 2021

Mileage

67,000 mi

The contact owns a 2015 Audi A3. The contact stated while driving 60 MPH with her son sitting in the front passenger’s side seat, the passenger’s side air bag warning light illuminated intermittently. The contact continued to drive the vehicle. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) and the vehicle was taken to the dealer for the recall repair; however, the recall repair was not completed as the contact left with the vehicle to pick up her son from school. The contact stated that the dealer refused to honor the manufacturer's vehicle rental assistance offer. The contact stated that the failure had been reoccurring while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000. Parts distribution disconnect.

NHTSA ID

11452473

Incident

Sep 17, 2021

Mileage

73,000 mi

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the airbag warning light was illuminated. The dealer was made aware of the failure but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle had previously been serviced four years ago for the recurring failure, and the dealer had replaced the passenger occupant detection system (PODS) sensor mat. The failure mileage was approximately 135,000. Parts distribution disconnect.

NHTSA ID

11448780

Incident

Jan 1, 2020

Mileage

135,000 mi

The contact owns a 2015 Audi A3. The contact stated that she was able to remove the key from the ignition switch even though the gear selector was not in the PARK position. The vehicle was taken to the dealer, and the dealer installed a microswitch. The vehicle was repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall for the failure because it was not a safety hazard. The failure mileage was 49,154.

NHTSA ID

11448322

Incident

Dec 7, 2021

Mileage

49,154 mi

The contact owns a 2015 Audi A3. The contact stated that while refueling the vehicle, the contact noticed that the fuel door was sticking. The vehicle was taken to the local dealer and diagnosed with a faulty fuel actuator which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 63,000.

NHTSA ID

11432014

Incident

Aug 16, 2021

Mileage

63,000 mi

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called Audi Fort Lauderdale (1200 N Federal Hwy, Fort Lauderdale, FL 33304, (954) 545-4650) and Audi North Miami(1995 NE 142nd St, North Miami, FL 33181, (305) 952-5900), and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA ID

11430727

Incident

Jun 1, 2021

The contact owns a 2015 Audi A3. The contact stated that she noticed there was fuel leaking on the ground while the vehicle was parked. The vehicle was taken to the dealer and the adapt system solenoid and charcoal canister was repaired. However, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The failure mileage was approximately 67,800.

NHTSA ID

11430297

Incident

Aug 24, 2021

Mileage

67,800 mi

The contact owns a 2015 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the alarm repeatedly activated causing the battery to drain. The vehicle was repaired prior to the recall however, the failure persisted. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

NHTSA ID

11430288

Incident

Jun 24, 2021

Mileage

45,000 mi

The contact owns a 2015 Audi A3. The contact stated that the passenger occupant detection system (PODS) had failed to operate with a passenger seated in the front passenger’s seat. The contact then received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that an interim repair could be performed on the vehicle however, due to previous poor service, the contact decided not to have the recall repaired at that dealer. The contact then took the vehicle to Audi Gilbert (3235 S Gilbert Rd, Gilbert, AZ 85297) where they informed him that they would have to scan the vehicle prior to having the interim repair performed. The contact notified manufacturer and the manufacturer spoke with the dealer. The contact was called back by the manufacturer and was informed that since his vehicle was no longer under warranty he had to pay for the vehicle to be scanned, as well as, for the interim repair to be performed on the vehicle. The contact refused the service. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 28,000. Vin tool confirms parts not available.

NHTSA ID

11426624

Incident

Jul 1, 2020

Mileage

28,000 mi