2002 Audi Allroad Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Audi Allroad, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure433.3%
- Electrical325.0%
- Interior & seats216.7%
- Fuel system18.3%
- Powertrain (other)18.3%
- Suspension18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. THIS IS AN OBVIOUS INHERENT DESIGN FLAW. AUDI IS VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. AT NO TIME DURING ANY REGULAR SERVICE WAS IT EVER SUGGESTED THAT THESE DRAIN PLUGS SHOULD BE CLEANED - WHILE THE CLEANING OF THE SUNROOF RAILS WERE??? NO OWNER COULD POSSIBLY BE AWARE THAT SUCH A DISASTER AWAITS THEM IF THESE INACCESSIBLE DRAIN PLUGS AREN'T CLEANED. *JS
2002 AUDI ALLROAD 2.7T. THIS VEHICLE IS EQUIPPED WITH AIR SUSPENSION. THE PUMP ASSEMBLY IS LOCATED UNDER THE CAR IN BETWEEN THE REAR WHEELS AND HAS A PROTECTION COVER. THIS CAR IS ALLWHEEL DRIVE AND INCLUDES STANDARD AMENITIES SUCH AS A SKIBAG. ONE WOULD EXPECT THIS CAR TO HOLD WELL IN COLD CLIMATE. AFTER 8 YRS OF USE, THE PUMP ASSEMBLY IS CORRODED TO THE POINT WHERE IT HAS SEPARATED FROM ITS SUPPORT. IT IS STILL OPERATING, BUT NOW APPEARS TO REST ON THE PROTECTIVE COVER, WHICH ITSELF IS HELD BY THREE FASTENERS ALSO CORRODED AND DISINTEGRATING. A CONCERN IS THAT THE ASSEMBLY FALLS OFF AND PRESENTS A HAZARD FOR FOLLOWING VEHICLES, AS WELL AS A HAZARD FOR HOW THE CAR HANDLES AS THIS PUMP FEEDS THE AIR SUSPENSION. PICTURES OF THE CORRODED ASSEMBLY AND COVER FASTENERS ARE AVAILABLE. A SEARCH ON AUDI-FORUM SHOWS THAT THERE MIGHT BE OTHER INSTANCES OF THE SAME FOR THIS TYPE OF VEHICLE AT ABOUT THE SAME AGE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED ME MUCH WORSE OR CAUSED AN ACCIDENT. I AM EVEN MORE CONCERNED BECAUSE WHEN I REPORTED IT TO AUDI ALL THEY HAD TO SAY WAS IT'S OUT OF WARRANTY AND ASK ME TO PAY $190 TO DIAGNOSE IT. I DON'T THINK 'OOPS IT'S OUT OF WARRANTY' COVERS MY SEAT CATCHING ON FIRE AND BURNING ME WHILE I'M DRIVING. THIS COULD HAVE EASILY BECOME A DEADLY INCIDENT IN DIFFERENT DRIVING CONDITIONS! HOW IS THIS OK?! THIS IS CLEARLY A SAFETY HAZARD. THIS NEEDS TO BE RECALLED IMMEDIATELY!
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. THIS IS AN OBVIOUS INHERENT DESIGN FLAW. AUDI IS VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. AT NO TIME DURING ANY REGULAR SERVICE WAS IT EVER SUGGESTED THAT THESE DRAIN PLUGS SHOULD BE CLEANED - WHILE THE CLEANING OF THE SUNROOF RAILS WERE??? NO OWNER COULD POSSIBLY BE AWARE THAT SUCH A DISASTER AWAITS THEM IF THESE INACCESSIBLE DRAIN PLUGS AREN'T CLEANED. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED ME MUCH WORSE OR CAUSED AN ACCIDENT. I AM EVEN MORE CONCERNED BECAUSE WHEN I REPORTED IT TO AUDI ALL THEY HAD TO SAY WAS IT'S OUT OF WARRANTY AND ASK ME TO PAY $190 TO DIAGNOSE IT. I DON'T THINK 'OOPS IT'S OUT OF WARRANTY' COVERS MY SEAT CATCHING ON FIRE AND BURNING ME WHILE I'M DRIVING. THIS COULD HAVE EASILY BECOME A DEADLY INCIDENT IN DIFFERENT DRIVING CONDITIONS! HOW IS THIS OK?! THIS IS CLEARLY A SAFETY HAZARD. THIS NEEDS TO BE RECALLED IMMEDIATELY!
THE ALARM IN MY 2002 AUDI ALLROAD WENT OFF WHILE I WAS BACKING OUT OF A PARKING SPACE AND I COULD NOT GET OUT OF THE CAR. WHEN I WOULD TRY TO OPEN THE DOOR WITH THE ELECTRONIC KEY, THEY WOULD INSTANTLY RE-LOCK AND THE DOOR WOULD NOT OPEN BY PULLING UP ON THE HANDLE. ESSENTIALLY I WAS TRAPPED INSIDE FOR APPROXIMATELY FIVE MINUTES. IT FINALLY QUIT AND WHEN I GOT IT IN FOR SERVICE, THE DEALER SAID THAT MOISTURE HAD GOTTEN INTO THE LOCKING MECHANISM AND IT NEEDED TO BE REPLACED. MY POINT IS IN THE UNLIKELY EVENT THAT I HAD TO EXIT THE CAR FOR MY OWN SAFETY, AND I COULDN'T GET OUT OF THE CAR, IT COULD BE A VERY SERIOUS SAFETY PROBLEM. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TWICE MY WIFE ENCOUNTERED TRUCKS RUNNING STOP SIGNS. OUR 2002 AUDI ALL ROAD HAD "TURBO LAG" WHICH MEANS WHEN SHE FLOORED THE GAS PEDAL, THE CAR HESITATED AND HARDLY MOVED AND THEN, AS SHE TRIED TO TURN AT THE SAME TIME, THE CAR SUDDENLY ACCELERATED SO HARD, SHE ALMOST LOST CONTROL. THE SAME THING HAPPENED TO ME ONCE BUT I DIDN'T NEED TO TURN AT THE SAME TIME. THESE INCIDENTS HAPPENED IN 2003 AND 2004. I TOOK THE CAR TO THE DEALER THREE TIMES BUT THEY SAID THE CAR WAS DESIGNED TO DO THIS. I STRONGLY FEEL THIS IS A SERIOUS, DANGEROUS SAFETY CONCERN ON THE PART OF ALL PEOPLE DRIVING THIS CAR. THE "INCIDENT DATE" BELOW IS THE LAST TIME THIS HAPPENED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. THIS IS AN OBVIOUS INHERENT DESIGN FLAW. AUDI IS VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. AT NO TIME DURING ANY REGULAR SERVICE WAS IT EVER SUGGESTED THAT THESE DRAIN PLUGS SHOULD BE CLEANED - WHILE THE CLEANING OF THE SUNROOF RAILS WERE??? NO OWNER COULD POSSIBLY BE AWARE THAT SUCH A DISASTER AWAITS THEM IF THESE INACCESSIBLE DRAIN PLUGS AREN'T CLEANED. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
2002 AUDI ALLROAD 2.7T. THIS VEHICLE IS EQUIPPED WITH AIR SUSPENSION. THE PUMP ASSEMBLY IS LOCATED UNDER THE CAR IN BETWEEN THE REAR WHEELS AND HAS A PROTECTION COVER. THIS CAR IS ALLWHEEL DRIVE AND INCLUDES STANDARD AMENITIES SUCH AS A SKIBAG. ONE WOULD EXPECT THIS CAR TO HOLD WELL IN COLD CLIMATE. AFTER 8 YRS OF USE, THE PUMP ASSEMBLY IS CORRODED TO THE POINT WHERE IT HAS SEPARATED FROM ITS SUPPORT. IT IS STILL OPERATING, BUT NOW APPEARS TO REST ON THE PROTECTIVE COVER, WHICH ITSELF IS HELD BY THREE FASTENERS ALSO CORRODED AND DISINTEGRATING. A CONCERN IS THAT THE ASSEMBLY FALLS OFF AND PRESENTS A HAZARD FOR FOLLOWING VEHICLES, AS WELL AS A HAZARD FOR HOW THE CAR HANDLES AS THIS PUMP FEEDS THE AIR SUSPENSION. PICTURES OF THE CORRODED ASSEMBLY AND COVER FASTENERS ARE AVAILABLE. A SEARCH ON AUDI-FORUM SHOWS THAT THERE MIGHT BE OTHER INSTANCES OF THE SAME FOR THIS TYPE OF VEHICLE AT ABOUT THE SAME AGE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .