FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2002 Audi Allroad
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 8 NHTSA owner-reported complaints for the 2002 Audi Allroad, most frequently naming the body & structure, electrical and interior & seats categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 52 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2004 | 1 | 1 |
| Jan 2007 | 1 | 2 |
| Oct 2007 | 1 | 3 |
| Jul 2008 | 1 | 4 |
| Aug 2009 | 1 | 5 |
| Aug 2010 | 1 | 6 |
| Jun 2014 | 1 | 7 |
| Nov 2020 | 1 | 8 |
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure433.3%
- Electrical325.0%
- Interior & seats216.7%
- Fuel system18.3%
- Powertrain (other)18.3%
- Suspension18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM
ELECTRICAL SYSTEM
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
FUEL TANK LEAK
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED ME MUCH WORSE OR CAUSED AN ACCIDENT. I AM EVEN MORE CONCERNED BECAUSE WHEN I REPORTED IT TO AUDI ALL THEY HAD TO SAY WAS IT'S OUT OF WARRANTY AND ASK ME TO PAY $190 TO DIAGNOSE IT. I DON'T THINK 'OOPS IT'S OUT OF WARRANTY' COVERS MY SEAT CATCHING ON FIRE AND BURNING ME WHILE I'M DRIVING. THIS COULD HAVE EASILY BECOME A DEADLY INCIDENT IN DIFFERENT DRIVING CONDITIONS! HOW IS THIS OK?! THIS IS CLEARLY A SAFETY HAZARD. THIS NEEDS TO BE RECALLED IMMEDIATELY!
- NHTSA ID
- 11375133
- Incident
- Nov 14, 2020
- Mileage
- 150,000 mi
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. THIS IS AN OBVIOUS INHERENT DESIGN FLAW. AUDI IS VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. AT NO TIME DURING ANY REGULAR SERVICE WAS IT EVER SUGGESTED THAT THESE DRAIN PLUGS SHOULD BE CLEANED - WHILE THE CLEANING OF THE SUNROOF RAILS WERE??? NO OWNER COULD POSSIBLY BE AWARE THAT SUCH A DISASTER AWAITS THEM IF THESE INACCESSIBLE DRAIN PLUGS AREN'T CLEANED. *JS
- NHTSA ID
- 10598028
- Incident
- Jun 9, 2014
- Mileage
- 100,000 mi
2002 AUDI ALLROAD 2.7T. THIS VEHICLE IS EQUIPPED WITH AIR SUSPENSION. THE PUMP ASSEMBLY IS LOCATED UNDER THE CAR IN BETWEEN THE REAR WHEELS AND HAS A PROTECTION COVER. THIS CAR IS ALLWHEEL DRIVE AND INCLUDES STANDARD AMENITIES SUCH AS A SKIBAG. ONE WOULD EXPECT THIS CAR TO HOLD WELL IN COLD CLIMATE. AFTER 8 YRS OF USE, THE PUMP ASSEMBLY IS CORRODED TO THE POINT WHERE IT HAS SEPARATED FROM ITS SUPPORT. IT IS STILL OPERATING, BUT NOW APPEARS TO REST ON THE PROTECTIVE COVER, WHICH ITSELF IS HELD BY THREE FASTENERS ALSO CORRODED AND DISINTEGRATING. A CONCERN IS THAT THE ASSEMBLY FALLS OFF AND PRESENTS A HAZARD FOR FOLLOWING VEHICLES, AS WELL AS A HAZARD FOR HOW THE CAR HANDLES AS THIS PUMP FEEDS THE AIR SUSPENSION. PICTURES OF THE CORRODED ASSEMBLY AND COVER FASTENERS ARE AVAILABLE. A SEARCH ON AUDI-FORUM SHOWS THAT THERE MIGHT BE OTHER INSTANCES OF THE SAME FOR THIS TYPE OF VEHICLE AT ABOUT THE SAME AGE. *TR
- NHTSA ID
- 10348997
- Incident
- Aug 10, 2010
- Mileage
- 132,000 mi
TL*THE CONTACT OWNS A 2002 AUDI ALL ROAD. THE CONTACT NOTICED THAT THE HEADLIGHT AND SELF LEVELING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. AFTER HAVING A RECALL PERFORM ON HIS VEHICLE BY THE MANUFACTURER. HE DID NOT NOTICE ANY DIFFERENCES BEFORE HAND. THE CURRENT AND FAILURE MILEAGE IS 82000. THE CONSUMER STATED THE HEADLIGHTS STILL DO NOT WORK AND ALSO THE AIR BAG SUSPENSION DOES NOT WORK. UPDATED 10/26/09
- NHTSA ID
- 10280714
- Incident
- Aug 17, 2009
- Mileage
- 82,000 mi
I HAD STOPPED AT A LIGHT PREPARED TO MAKE A RIGHT TURN. WHEN I ACCELERATED TO TURN I HEARD AND FELT A LARGE CLUNK IN THE REAR END OF MY CAR; I THOUGHT I HAD BEEN REAR-ENDED BUT NO OTHER CAR WAS THERE. I THEN COULD FEEL AND HEAR SOMETHING DRAGGING SO I PULLED OVER. I COULD SEE THE REAR AXLE HANGING DOWN ON THE GROUND AND THE WHEEL WELL ON THE DRIVER REAR BUCKLED INWARD. IT TURNED OUT THAT ONE OF THE BOLTS THAT HELD MY REAR AXLE IN PLACE WAS MISSING AND THE OTHER ONE SHEARED OFF DUE TO STRESS. MY CAR LITERALLY DROPPED ITS REAR AXLE. I HAVE NEVER HAD WORK DONE THAT WOULD HAVE ENTAILED REMOVING THIS BOLT SO THE ONLY ASSUMPTION IS THAT IT WAS EITHER LOOSE OR MISSING WHEN I PURCHASED THE CAR. I AM VERY THANKFUL THAT IT HAPPENED WHEN I WAS ACCELERATING FROM A STOP NOT PASSING A CAR ON THE INTERSTATE! *TR
- NHTSA ID
- 10233193
- Incident
- May 1, 2008
- Mileage
- 48,000 mi
RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. *TR
- NHTSA ID
- 10206994
- Incident
- Oct 24, 2007
- Mileage
- 64,000 mi
THE ALARM IN MY 2002 AUDI ALLROAD WENT OFF WHILE I WAS BACKING OUT OF A PARKING SPACE AND I COULD NOT GET OUT OF THE CAR. WHEN I WOULD TRY TO OPEN THE DOOR WITH THE ELECTRONIC KEY, THEY WOULD INSTANTLY RE-LOCK AND THE DOOR WOULD NOT OPEN BY PULLING UP ON THE HANDLE. ESSENTIALLY I WAS TRAPPED INSIDE FOR APPROXIMATELY FIVE MINUTES. IT FINALLY QUIT AND WHEN I GOT IT IN FOR SERVICE, THE DEALER SAID THAT MOISTURE HAD GOTTEN INTO THE LOCKING MECHANISM AND IT NEEDED TO BE REPLACED. MY POINT IS IN THE UNLIKELY EVENT THAT I HAD TO EXIT THE CAR FOR MY OWN SAFETY, AND I COULDN'T GET OUT OF THE CAR, IT COULD BE A VERY SERIOUS SAFETY PROBLEM. *JB
- NHTSA ID
- 10178248
- Incident
- Dec 25, 2006
- Mileage
- 61,500 mi
TWICE MY WIFE ENCOUNTERED TRUCKS RUNNING STOP SIGNS. OUR 2002 AUDI ALL ROAD HAD "TURBO LAG" WHICH MEANS WHEN SHE FLOORED THE GAS PEDAL, THE CAR HESITATED AND HARDLY MOVED AND THEN, AS SHE TRIED TO TURN AT THE SAME TIME, THE CAR SUDDENLY ACCELERATED SO HARD, SHE ALMOST LOST CONTROL. THE SAME THING HAPPENED TO ME ONCE BUT I DIDN'T NEED TO TURN AT THE SAME TIME. THESE INCIDENTS HAPPENED IN 2003 AND 2004. I TOOK THE CAR TO THE DEALER THREE TIMES BUT THEY SAID THE CAR WAS DESIGNED TO DO THIS. I STRONGLY FEEL THIS IS A SERIOUS, DANGEROUS SAFETY CONCERN ON THE PART OF ALL PEOPLE DRIVING THIS CAR. THE "INCIDENT DATE" BELOW IS THE LAST TIME THIS HAPPENED. *JB
- NHTSA ID
- 10095865
- Incident
- Aug 21, 2004
- Mileage
- 19,794 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on the additional reporting requirements for safety related inquiries.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE
This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc.
EQUIPMENT:ELECTRICAL
This information bulletin contains instructions for technicans on how to ensure their TAC call goes smoothly.
EXTERIOR LIGHTING
This informational bulletin contains technical information for when there is condensation visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.
EQUIPMENT
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
ENGINE
This informational bulletin contains all the the Audi Oil Quality Standards that should be used when doing an oil change.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.