RoadVitals

2025 Audi Q5 Sportback

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Apr 24, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2025 Audi Q5 Sportback. 1 safety recall has been issued covering this model year; and 738 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V266000

SEAT BELTS:PRETENSIONER

Apr 24, 2026
7,425 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
The risk: Improperly restrained occupants have an increased risk of injury during a crash.
The remedy: Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.
Volkswagen Group of America, Inc.Manufacturer number 69GTView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2078794_3

ELECTRICAL SYSTEM

This bulletin provides information when the digital key cannot be adapted.

TSB_2079080_2

This bulletin provides information when the air conditioning does not cool the interior.

TSB_2083135_1

ELECTRICAL SYSTEM

This bulletin provides information for new Key User pairing for all PPX vehicles with Audi connect.

TSB_2082976_2

ELECTRICAL SYSTEM

This bulletin provides general information about the current tpp issues for Audi connect.

TSB_2077331_6

ELECTRICAL SYSTEM

This bulletin provides information when Digital Key activation cannot be completed with Audi connect.

TSB_2083124_1

ELECTRICAL SYSTEM

This bulletin provides infomriaont when there are various faults, and no DoIO diagnosis.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q5 Sportback by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025Viewing010—
2024010—
2023620—
2022235048.5
2021000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.