2010 Audi Q7 Problems

See attached document for complaint.

Large fuel leak from fuel pump flange. Vehicle has had the recall 20W9 performed in 2018 as can be seen by the black butyl sticker on the assembly. However, this failed to prevent the flange from cracking and subsequently creating a large fuel leak. This is the very failure the recall was intended to prevent. Part is available for inspection if necessary as well as work order from original recall.

MY 2010 AUDI Q7 WITH 59K MILES ENGINE LIGHT CAME ON AND IT WAS STARTING PRETTY ROUGH. I BROUGHT IT 200 YARDS UP THE STREET TO MY LOCAL GARAGE AND THEY SAID IT'S A BIGGER DEAL AND TO BRING IT TO THE DEALERSHIP. THEY TOLD ME IT'S A TIMING CHAIN ISSUE AND I LOOKED IT UP AND SAW THE CLASS ACTION LAWSUIT, RECALL, AND SETTLEMENT ON MOST AUDI'S - BUT SEEMED TO EXCLUDE Q7. RESEARCHING, I FOUND OUT AUDI DECIDED IN 2008 TO CHANGE THEIR TIMING CHAIN. EVEN THO I SHOWED THEM THE MAINTENANCE RECORDS OF OIL CHANGES LESS THAN 10K MILES, THEY DECLINED TO PICK UP THE COST OF THE REPAIR.THIS IS CLEARLY A RECALL ISSUE.

TL* THE CONTACT OWNS A 2010 AUDI Q7. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS INTENDED. THE VEHICLE WAS TAKEN TO AUDI OF LYNBROOK (855 SUNRISE HWY, LYNBROOK, NY 11563, (516) 887-5300) WHERE IT WAS DIAGNOSED THAT THE AIR FILTER WAS CLOGGED AND THERE WAS A TEAR IN THE TURBO THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

DRIVING AT NIGHT ON THE HIGHWAY IN RAIN WITH WIPERS ON, THE PASSENGER SIDE WIPER ARM SNAPPED IN HALF CREATING A DANGEROUS SITUATION. REMAINING CALM, DROVE TO MY DESTINATION WHERE I SAW THE WIPER ARM SNAPPED OFF.

VEHICLE WAS STATIONERY IN HEAVY RAIN. TURN WINDSHIELD WIPERS ON AND WITHIN A FEW SECONDS PASSENGER SIDE WIPER ARM BROKE IN HALF.

Yokohama Parada Spec-x tire, R275/45/R20 tread separation from belt. Second tire to do so since the start of 2024. Had to buy another brand name and tire after second tire separated from belts on 07/03/2024, causing me to spend $983.59 on new tires. There definitely something wrong with this line of Yokohama tires.

The tread separation at edge top of tire, Yokohama Parada Spec-x P275/45R20. Driving on Highway I-44. Started filling a weird vibration in the steering wheel. Stopped and found tore tread on tire.

Hi dear. i wanna Report and make a complaint, about some defect in my Audi SUV, i bought this vehicle with those problem. 1st ) all system in this vehicle are fork up, works intermittently, Screen, back up camera, Sound audio, Battery draining, Door key doesn't work, Airbag, Electric defect, Truck back door doesn't close proprely, 4 module in this vehicle don't work. As i submit photo of all defect. I request Recall this vehicle to set up all those defect. i have already spent a lot of money for those defect, it doesn't fix.

The contact owns a 2010 Audi Q7. The contact stated that after having the car washed, the radio was operating on and off independently. The contact mentioned that every time that it rained the failure recurred and the heated seat was operating on and off independently. The vehicle was taken to the dealer where it was diagnosed that the amplifier needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.

MY 2010 AUDI Q7 HAS A SERIOUS BRAKING ISSUE. WHEN THE ENGINE IS STARTED, IF YOU PUT THE VEHICLE INTO DRIVE, IT WILL ROLL FORWARD AND THE BRAKE WILL NOT STOP THE ROLLING. YOU MUST WAIT ROUGHLY 1 MINUTE FOR THE VEHICLE TO NOT ROLL. THE TIME IS SHORTER IN THE SUMMER, AND LONGER IN THE WINTER. THE BRAKES DO NOT WORK, AND IT IS AS IF THE COMPUTER HAS A GLITCH. I WILL DEPRESS THE BRAKE, AND THE VEHICLE WILL ROLL FORWARD ABOUT 10 FEET. THIS HAPPENS IN BOTH REVERSE AND FORWARD. MY CONCERN IS THAT ONE COULD START THE CAR, IMMEDIATELY PUT IT INTO GEAR, AND HIT A PENDESTRIAN, CHILD, OR OTHER PROPERTY AND NOT BE ABLE TO STOP THE CAR UNLESS THEY INTUITIVELY KNOW TO PUT THE CAR IN NEUTRAL OR PARK, WHICH MOST DRIVERS WILL NOT DO. I AM WILLING TO SHOW THIS TO AN NHTSA REPRESENTATIVE. I BELIEVE THIS NEEDS TO BE INVESTIGATED AND AUDI NEEDS TO RECALL THESE CARS FOR A PROPER FIX. I CALLED AUDI'S NORTH AMERICAN HOTLINE TO REPORT THIS, AND THE RECEPTIONIST DID NOT PUT ME IN TOUCH WITH A MANAGER OR A SAFETY REPRESENTATIVE. SHE SAID THE CAR NEEDS TO GO TO THE SHOP AND BE REPAIRED. MY AUTO MECHANICS SAY THEY CAN'T REPAIR THIS, AND IT IS A MANUFACTURER PROBLEM. AUDI NORTH AMERICA STAFF SHOULD HAVE TAKEN MY INFORMATION, PASSED IT TO A MANAGER, AND CONTACTED ME, BUT THEY REFUSED TO, SAYING IT WAS A MECHANICAL ISSUE WITH MY VEHICLE. I HAVE NO OTHER OPTIONS BUT TO CONTACT NHTSA. I HAVE OWNED THIS CAR SINCE 2014, I FIRST NOTICED THE PROBLEM THEN, AND ADAPTED TO THIS PROBLEM. I SHOULD HAVE TOLD YOU MUCH SOONER THAN NOW. I APOLOGIZE. I KNOW HOW TO DEAL WITH THIS PROBLEM, BUT IF IT IS IN ANY OTHER AUDIS, THERE MAY BE PEDESTRIAN INJURIES OR DEATHS.

I HAVE AN AUDI Q7 2010. JUNE 2013, MY HUSBAND, 4 YR OLD SON AND I WERE DRIVING ON THE FREEWAY GOING WITH THE FLOW OF TRAFFIC. THE CAR STARTED SHAKING VIOLENTLY AND DECELERATED TO 20 MILES PER HOUR. MY HUSBAND PUSHED THE GAS PEDAL OVER AND OVER AND THE CAR WOULD NOT SPEED UP. LUCKILY NO ONE WAS HURT, HOWEVER WE WERE VERY SCARED. WE WERE ABLE TO PULL TO THE EMERGENCY LANE AND MAKE IT TO THE AUDI DEALERSHIP CLOSE BY. JANUARY 2014, I WAS HEADING TO PICK UP MY SON FROM SCHOOL AND THE CAR STARTED SHAKING VIOLENTLY AGAIN- THIS TIME WORSE THEN BEFORE AND CAME TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC. THE STEERING WHEEL LOCKED UP AND I WAS STUCK. THE POLICE WERE CALLED BECAUSE I WAS NOT IN A SAFE PLACE AND THE CAR HAD TO BE TOWED TO THE DEALERSHIP. DEALER STATED THAT THEY FOUND FAULT IN THE FUEL SYSTEM, METAL SHAVINGS IN THE FUEL FILTER IN ADDITIONAL TO LOW FUEL PRESSURE. ALSO CONFIRMED METAL SHAVINGS IN THE N290 VALVE. THEY HAD TO GET AUTHORIZATION FROM GERMANY TO REPLACE ENTIRE FUEL SYSTEM. JULY 2014- YES IT HAPPENED AGAIN. THIS TIME MY HUSBAND AND SON WERE HEADED TO GO ON A FATHER-SON CAMPING TRIP AND RIGHT BEFORE THEY LOST ALL CELL SERVICE THE CAR STARTED VIOLENTLY SHAKING AGAIN AND DECELERATED. MY HUSBAND LEFT THE CAR IN A SAFE PLACE AND HAD FRIEND COME GET THEM. THE CAR IS A LEMON. I HAVE ASKED THAT AUDI AMERICA TO REPLACE THE CAR AND THEY SENT A TECHNICIAN TO THE DEALERSHIP WHO REPLACED THE FUEL FILTER AGAIN AND HAS DECIDED THE CAR IS REPAIRED AND SAFE TO DRIVE. THIS IS AFTER THE MANAGER OF THE SERVICE DEPARTMENT TOLD AUDI AMERICA THAT THE CAR IS NOT SAFE AND RECOMMENDED THEY REPLACE THE CAR. HE SAID " I WOULDN'T LET MY WIFE DRIVE YOUR CAR". THIS HAPPENED TO A FRIEND OF MINE WITH AN AUDI Q7 AND AUDI HAD TO BE FORCED TO AN ARBITRATION. SHE ENDED UP WITH A NEW DIESEL AND IT HAPPENED AGAIN! SHE IS NOW ON HER 3RD AUDI. THIS TIME NO DIESEL. *TR

Hi dear. i wanna Report and make a complaint, about some defect in my Audi SUV, i bought this vehicle with those problem. 1st ) all system in this vehicle are fork up, works intermittently, Screen, back up camera, Sound audio, Battery draining, Door key doesn't work, Airbag, Electric defect, Truck back door doesn't close proprely, 4 module in this vehicle don't work. As i submit photo of all defect. I request Recall this vehicle to set up all those defect. i have already spent a lot of money for those defect, it doesn't fix.

MY 2010 AUDI Q7 HAS A SERIOUS BRAKING ISSUE. WHEN THE ENGINE IS STARTED, IF YOU PUT THE VEHICLE INTO DRIVE, IT WILL ROLL FORWARD AND THE BRAKE WILL NOT STOP THE ROLLING. YOU MUST WAIT ROUGHLY 1 MINUTE FOR THE VEHICLE TO NOT ROLL. THE TIME IS SHORTER IN THE SUMMER, AND LONGER IN THE WINTER. THE BRAKES DO NOT WORK, AND IT IS AS IF THE COMPUTER HAS A GLITCH. I WILL DEPRESS THE BRAKE, AND THE VEHICLE WILL ROLL FORWARD ABOUT 10 FEET. THIS HAPPENS IN BOTH REVERSE AND FORWARD. MY CONCERN IS THAT ONE COULD START THE CAR, IMMEDIATELY PUT IT INTO GEAR, AND HIT A PENDESTRIAN, CHILD, OR OTHER PROPERTY AND NOT BE ABLE TO STOP THE CAR UNLESS THEY INTUITIVELY KNOW TO PUT THE CAR IN NEUTRAL OR PARK, WHICH MOST DRIVERS WILL NOT DO. I AM WILLING TO SHOW THIS TO AN NHTSA REPRESENTATIVE. I BELIEVE THIS NEEDS TO BE INVESTIGATED AND AUDI NEEDS TO RECALL THESE CARS FOR A PROPER FIX. I CALLED AUDI'S NORTH AMERICAN HOTLINE TO REPORT THIS, AND THE RECEPTIONIST DID NOT PUT ME IN TOUCH WITH A MANAGER OR A SAFETY REPRESENTATIVE. SHE SAID THE CAR NEEDS TO GO TO THE SHOP AND BE REPAIRED. MY AUTO MECHANICS SAY THEY CAN'T REPAIR THIS, AND IT IS A MANUFACTURER PROBLEM. AUDI NORTH AMERICA STAFF SHOULD HAVE TAKEN MY INFORMATION, PASSED IT TO A MANAGER, AND CONTACTED ME, BUT THEY REFUSED TO, SAYING IT WAS A MECHANICAL ISSUE WITH MY VEHICLE. I HAVE NO OTHER OPTIONS BUT TO CONTACT NHTSA. I HAVE OWNED THIS CAR SINCE 2014, I FIRST NOTICED THE PROBLEM THEN, AND ADAPTED TO THIS PROBLEM. I SHOULD HAVE TOLD YOU MUCH SOONER THAN NOW. I APOLOGIZE. I KNOW HOW TO DEAL WITH THIS PROBLEM, BUT IF IT IS IN ANY OTHER AUDIS, THERE MAY BE PEDESTRIAN INJURIES OR DEATHS.

MY 2010 AUDI Q7 HAS A SERIOUS BRAKING ISSUE. WHEN THE ENGINE IS STARTED, IF YOU PUT THE VEHICLE INTO DRIVE, IT WILL ROLL FORWARD AND THE BRAKE WILL NOT STOP THE ROLLING. YOU MUST WAIT ROUGHLY 1 MINUTE FOR THE VEHICLE TO NOT ROLL. THE TIME IS SHORTER IN THE SUMMER, AND LONGER IN THE WINTER. THE BRAKES DO NOT WORK, AND IT IS AS IF THE COMPUTER HAS A GLITCH. I WILL DEPRESS THE BRAKE, AND THE VEHICLE WILL ROLL FORWARD ABOUT 10 FEET. THIS HAPPENS IN BOTH REVERSE AND FORWARD. MY CONCERN IS THAT ONE COULD START THE CAR, IMMEDIATELY PUT IT INTO GEAR, AND HIT A PENDESTRIAN, CHILD, OR OTHER PROPERTY AND NOT BE ABLE TO STOP THE CAR UNLESS THEY INTUITIVELY KNOW TO PUT THE CAR IN NEUTRAL OR PARK, WHICH MOST DRIVERS WILL NOT DO. I AM WILLING TO SHOW THIS TO AN NHTSA REPRESENTATIVE. I BELIEVE THIS NEEDS TO BE INVESTIGATED AND AUDI NEEDS TO RECALL THESE CARS FOR A PROPER FIX. I CALLED AUDI'S NORTH AMERICAN HOTLINE TO REPORT THIS, AND THE RECEPTIONIST DID NOT PUT ME IN TOUCH WITH A MANAGER OR A SAFETY REPRESENTATIVE. SHE SAID THE CAR NEEDS TO GO TO THE SHOP AND BE REPAIRED. MY AUTO MECHANICS SAY THEY CAN'T REPAIR THIS, AND IT IS A MANUFACTURER PROBLEM. AUDI NORTH AMERICA STAFF SHOULD HAVE TAKEN MY INFORMATION, PASSED IT TO A MANAGER, AND CONTACTED ME, BUT THEY REFUSED TO, SAYING IT WAS A MECHANICAL ISSUE WITH MY VEHICLE. I HAVE NO OTHER OPTIONS BUT TO CONTACT NHTSA. I HAVE OWNED THIS CAR SINCE 2014, I FIRST NOTICED THE PROBLEM THEN, AND ADAPTED TO THIS PROBLEM. I SHOULD HAVE TOLD YOU MUCH SOONER THAN NOW. I APOLOGIZE. I KNOW HOW TO DEAL WITH THIS PROBLEM, BUT IF IT IS IN ANY OTHER AUDIS, THERE MAY BE PEDESTRIAN INJURIES OR DEATHS.

THE EXCESSIVE HIGH IDLE SPEED AFTER WARM UP IN GEAR OF 800-850 RPM IS EXCESSIVE. THIS HIGH IDLE SPEED MAKES CONTROLLING THE CAR IN STOP AND GO TRAFFIC DIFFICULT DUE TO THE HIGH BRAKE PEDAL PRESSURE TO KEEP THE CAR FROM MOVING. THE MOST DIFFICULT CIRCUMSTANCE WAS HAVING THREE TIRES ON ICE AND ONE ON DRY PAVEMENT. THE QUATTRO DRIVE TRANSFERRED ALL THE POWER TO THE ONE TIRE THAT HAD TRACTION. I WAS UNABLE TO HOLD THE CAR AND BUMPED THE CAR IN FRONT OF ME. NO DAMAGE. THE CAR HAS BEEN IN TO THE DEALER TWICE TO HAVE THIS CORRECTED AND I HAVE BEEN INFORMED THAT SINCE MODEL YEAR 2008 THE IDLE SPEED IS NOT ADJUSTABLE.

THE FOLLOWING INCIDENT HAS OCCURRED TWICE. THE ONLY COMMON FACTOR I CAN IDENTIFY IS A GREAT DEAL OF RAIN PRIOR TO THIS. MY TAILGATE HAS OPENED TWICE BY ITSELF. WHEN THIS OCCURS, IT TAKES SEVERAL MINUTES TO CLOSE. I'VE HAD THE DEALER LOOK AT IT. THEY CLAIMED TO HAVE VIRTUALLY TAKEN THE WHOLE THING APART, AND CANNOT FIND THE SOURCE OF THIS PROBLEM. *TR

Hi dear. i wanna Report and make a complaint, about some defect in my Audi SUV, i bought this vehicle with those problem. 1st ) all system in this vehicle are fork up, works intermittently, Screen, back up camera, Sound audio, Battery draining, Door key doesn't work, Airbag, Electric defect, Truck back door doesn't close proprely, 4 module in this vehicle don't work. As i submit photo of all defect. I request Recall this vehicle to set up all those defect. i have already spent a lot of money for those defect, it doesn't fix.