2019 Audi Q7 Driver assistance Problems

My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignments and inspections of steering and suspension components. These repairs have not resolved the issue. The problem appears to be worsening. In addition to the unintended braking, the vehicle intermittently displays safety system warnings related to driver assistance features. The failure involves both mechanical and electronic systems, including steering alignment and automatic emergency braking. It's believed that incorrect alignment or suspension issues may be affecting sensor calibration and causing false collision detection. The car has been inspected multiple times by the dealership, but the issue has not been diagnosed or permanently repaired. The car's unsafe to operate due to unpredictable braking behavior. The warning signs that the car gives are “Traffic jam assist unavailable” and “Safety system malfunction” while driving.These warning messages and system malfunctions have been occurring intermittently since shortly after purchase in early 2025 and were previously reported to the dealership. The warnings continued after the incident and are documented with photos taken the following day. The safety systems appear to be unreliable and malfunctioning in real-time operation.

NHTSA ID

11728044

Incident

Mar 25, 2026

The contact owns a 2019 Audi Q7. The contact stated that while in reverse, the back-over prevention intermittently displayed a black screen. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact researched online and became aware of NHTSA Campaign Number: 25V900000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not made aware of the issue. The failure mileage was approximately 138,000.

NHTSA ID

11724609

Incident

Mar 16, 2025

Mileage

138,000 mi

Lane keeping assistance jerks car into turn lanes at highway speeds. Happens consistently on MN State Hwy 316. I usually disable it to prevent an accident.

NHTSA ID

11595337

Incident

Jun 18, 2024

On [XXX] we were parking the car in the lot at [XXX] , when the car suddenly accelerated despite my foot being on the brake and crashed into a storefront. The fireman said the airbags deploy code was issues but the airbag never deployed, and the automatic emergency braking did not stop the car. It seemed as though the transmission was switched, but we had not touched the gas. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11577307

Incident

Mar 10, 2024

The auto brake suddenly braked hard and it was scary. The car reported a collision warning red light for a few seconds. Luckily, there was no car close behind me. While I was driving at about 70 miles per hour on the highway, there was no car in front of me to worry about. There was probably a car driving in the next lane. After the sudden brake, everything seemed to be back to normal. This type of sudden auto brake happened once in late 2019, on a local drive, I thought it was a falling leaf or something. But this time on the highway, there was nothing in front the car.

NHTSA ID

11551936

Incident

Oct 24, 2023

The problem occurs when making a left-hand turn. I'm in the left-hand turn lane waiting for oncoming traffic to clear. When it is clear, I proceed with my left-hand turn. After a short distance, the Forward Collision Warning indicator flashes, the brakes are applied very hard, and the car stalls. I am often left in the oncoming lane, with a stalled car. I have to put it in park, start it then put it into drive to move forward again. This takes a bit of time. This is 1) very startling, 2) makes it likely for me to be rear-ended, and 3) my car can easily be hit head-on by a car in the oncoming lane. I luckily have not been in an accident yet. This has occurred at least 5 times, with one additional time, the indicator and brakes being applied but the car did not stall. The dealer has been notified twice about this problem, and says there is no known solution they know about. This is a very serious problem. In all instances, there are NO cars in sight in the oncoming lanes. These are all false alarms. The fact that there has not been a read-end collision yet is very surprising.

NHTSA ID

11425041

Incident

Jul 15, 2021

FORWARD COLLISION ENGAGED ON A HIGHWAY WITH NO OTHER VEHICLES OR OBSTACLES NEAR. BRAKES SLAMMED ON, AND VEHICLE CAME TO A COMPLETE STOP IN THE ROADWAY.

NHTSA ID

11399700

Incident

Jan 23, 2021

Mileage

28,000 mi

FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILURE TO START, DOOR LOCKS MALFUNCTION, ILLUMINATION OF THE AIRBAG WARNING LIGHT, STEERING SYSTEM MALFUNCTIONS, BLUETOOTH, SCREEN MALFUNCTION ETC.) SUSPENSION PROBLEMS EXCESSIVE OIL CONSUMPTION STEERING SYSTEM PROBLEMS

NHTSA ID

11389512

Incident

Jan 1, 2019

Mileage

24,000 mi

BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.

NHTSA ID

11349875

Incident

Aug 15, 2020

Mileage

1,700 mi

VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING IS OK BUT ON ALL THREE OCCASIONS I HAD WITNESSES IN MY CAR.

NHTSA ID

11349631

Incident

Aug 14, 2020

Mileage

33,000 mi

I WAS GOING APPROXIMATELY 55 MILES PER HOUR IN THE CENTER LANE ON THE INTERSTATE. SHORTLY AFTER SHIFTING THE CAR INTO SPORT MODE, THE VEHICIE HAD SEQUENTIAL MALFUNCTION NOTIFICATIONS APPEAR ON MY SCREEN. THE SPECIFIC ORDER IS DIFFICULT TO REMEMBER DUE TO THE RAPIDNESS OF THE WHOLE SITUATION. THE MALFUNCTIONS APPEARING ON THE SCREEN OVER THE STEERING WHEEL WERE: TRACTION CONTROL MALFUNCTION, TPMS (TIRE PRESSURE MONITORING SYSTEM MALFUNCTION, PARKING BRAKE MALFUNCTION, AUTOMATIC START/STOP SYSTEM: MALFUNCTION, START/STOP SYSTEM: MALFUNCTION, AND A DRIVE SYSTEM: MALFUNCTION. THE MAJORITY OF THESE WARNINGS SAID TO PLEASE CONTACT SERVICE. WHILE THE MALFUNCTIONS APPEARED THE ENGINE OF MY CAR STOPPED WORKING, ACCELERATION STOPPED WORKING, AND THE ENGINE DID NOT MAINTAIN THE CURRENT SPEED. THE VEHICLE ESSENTIALLY DIED AT HIGHWAY SPEED WHILE I WAS TRAVELLING IN THE MIDDLE LANE. I TURNED ON MY HAZARD LIGHTS AND WAS ABLE TO COAST TO THE SHOULDER (AFTER OTHER DRIVERS ALLOWED ME OVER). ONCE STOPPED I TURNED OFF THE CAR, PRESSED THE START/STOP BUTTON WHICH RESULTED IN A REPEAT OF THE START/STOP MALFUNCTION INDICATOR, AND IT INSTRUCTED ME TO 'MANUALLY START'. I THEN PRESSED THE BUTTON OFF AND BACK ON AGAIN, THE CAR THEN RESTARTED. THE CAR SHIFTED INTO DRIVE AND I TOOK IT IMMEDIATELY TO THE LOCAL AUDI DEALERSHIP.

NHTSA ID

11241727

Incident

Aug 3, 2019

Mileage

423 mi