RoadVitals

2025 Audi S5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2025 Audi S5, most frequently naming the driver assistance, electrical and engine categories. 2 safety recalls have been issued covering this model year; and 635 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance733.3%
  • Electrical628.6%
  • Engine314.3%
  • Brakes29.5%
  • Fuel system14.8%
  • Other / unspecified14.8%
  • Suspension14.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:REAR/OTHER:RETRACTOR

Dec 19, 2025
27,768 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
The risk: An improperly secured child seat can increase risk of injury during a crash.
The remedy: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc.Manufacturer number 69D8View on NHTSA.gov

SEAT BELTS:FRONT:RETRACTOR

Sep 24, 2025
1,042 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
The risk: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.
Volkswagen Group of America, Inc.Manufacturer number 694T 69UMView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngineFuel system
Filed Oct 31, 2026

I was traveling southbound on I-65 (3 lanes) and I had just moved to the left lane when a variety of warning lights appeared on my dash telling me to get off the road and immediately contact the Audi service department for assistance. Immediately after the warning lights appeared, my vehicle completely shut down, and the steering wheel locked. I was able to guide the vehicle to the left breakdown lane and stop the vehicle. Once safely on the side of the road, I was able to engage the ignition and restart the vehicle. The safety of myself and a passenger was put in jeopardy due to the vehicle shutting down on a busy interstate while I was traveling at 60-70 miles per hour. Immediately after the incident I drove the vehicle to the Audi dealership and reported the problem. The service technician stated that he believed this occurred due to a hard update for the vehicle's computer system and they have previously encountered problems with the update but did not provide specific information. I left the vehicle at the dealership so that it could be inspected. A couple of days later the dealership contacted me, and they advised that they performed a new hardware update on the vehicle that reportedly fixes some identified drivability issues. They were unable to retrieve any pertinent data from the vehicle because the drive systems were not communicating with the computer during the time frame of the incident which is one of the issues that the new update reportedly resolves. The service advisor stated that the vehicle is currently safe to drive and did not locate any other issues with the vehicle.

NHTSA ID
11774872
Incident
Oct 23, 2026
Driver assistance
Filed Sep 6, 2026

I am filing this safety complaint regarding my 2025 Audi S5, VIN [XXX]. Since taking delivery on [XXX], the vehicle has experienced repeated and intermittent malfunctions involving the driver-assistance and steering systems. On numerous occasions, the Lane Departure Warning/Lane Assist system has applied unexpected and excessive steering input. When attempting to change lanes, including while using the turn signal, the vehicle has at times attempted to steer back toward the original lane. The system has also made intrusive steering corrections while I am already traveling within my lane. These events can be unpredictable and create concern that the vehicle may unexpectedly alter my intended steering direction. The vehicle also repeatedly displays warnings stating that driver-assistance systems are currently limited or unavailable. These warnings have occurred in both rainy and clear/dry conditions and have occurred while the vehicle is being driven at highway speeds. In addition, I have repeatedly experienced a clunking sensation/noise through the steering/front axle area during sharp turns, full-lock steering, parking maneuvers, and roundabouts. The vehicle has been presented to an authorized Audi dealership multiple times for these recurring concerns. A software update was performed in August 2026. The vehicle initially appeared improved, but the driver-assistance and steering symptoms returned shortly afterward and have continued. These are recurring, intermittent safety-related problems, not a single isolated event. I am concerned that unpredictable steering intervention and repeated driver-assistance system failures could contribute to loss of vehicle control or a collision. I am requesting that NHTSA document and investigate these recurring safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11762424
Incident
Jan 26, 2026
Driver assistance
Filed Aug 31, 2026

The Lane Keep Assist system will randomly attempt to steer into the shoulder or oncoming lane. This requires rapid correction from the driver to maintain travel within the lane. The most recent incident attempted to steer the vehicle into an oncoming school bus. Multiple repair attempts have been made by three dealers, the third of which performed a camera cleaning and ADAS calibration which was not covered under either the new vehicle warranty or the extended service contract despite being within the terms of both. The first dealer declined to test the vehicle, stating they did not have the necessary equipment to attempt a repair. The second declined to reproduce any of the issues noted at drop-off or perform any inspections beyond a "test drive" to and from the service center from the dealership. At the first two dealers, the lane keep assist was turned off when the vehicle was returned. After the final repair, the vehicle now usually stays in the middle of the lane and the top-down 360 degree camera view now accurately shows obstructions around the vehicle, and no more hidden obstacles suddenly "pop" into the rearview camera. This fault with the lane keep assist is most noticeable when using the system on two lane rural highways, though it can happen elsewhere. The indicator for the side of the vehicle being corrected changes from green to red as expected for intervention during each event. No specific fault codes are logged for this activation. This issue has been present since delivery of the vehicle. Similar loaners from the dealer provided during service do not exhibit this same fault on the same roads in the same locations.

NHTSA ID
11760860
Incident
Aug 24, 2026
BrakesDriver assistanceElectrical
Filed Jun 21, 2026
1 injury reported

I was making a left hand turn at an intersection with no cars in immediate proximity to my car and the emergency braking system activated violently causing the car to shut off. The pre sense light came on the dashboard. This happened 3 different times. I went to Freehold Audi and they stated the pre sense was doing its job. I reported this to Audi Headquarters last week and a report was written. Other electrical issues started happening, the lane change sensor was going off randomly, the windshield wipers were going off randomly. I traded the car in yesterday to Lexus of Eatontown. They said they were going to sell the Audi retail, I’m thinking to the auction. The car has less than 10,000 miles on it. I informed them about the issues I was having with the car but I’m worried they will sell it to someone without repairing the pre sense issue. I do not want anyone to get hurt in this vehicle. I hurt my neck and chest when the car violently stopped, so did my son. Someone could have easily rear ended me.

NHTSA ID
11745428
Incident
May 21, 2026
Driver assistance
Filed May 23, 2026

all driver assistance features shut down randomly when starting vehicle for at least 45 minutes. had to drive vehicle without safety features to get home. without lane assist-fwd collision-side collision alert-rear traffic alert etc make vehicle difficult to drive and could result in accident. Dealer and Audi are aware of problem have tried to fix twice and tell me at present there is no fix. possible software update in future? Vehicle has not been inspected by insurance or anyone other than dealer. As stated above warning lights on dashboard screen flash all driver systems are not working. System resets after shutdown in 45 minutes or so, but randomly repeats sometimes two days in a row, sometime four to five days apart.

NHTSA ID
11739679
Incident
May 22, 2026
Driver assistanceElectrical
Filed Apr 24, 2026

Since the day of delivery, this 2025 Audi S5 has experienced daily electronic and safety system failures. At least once per day, on startup, the vehicle throws 10 or more warning codes disabling safety-critical systems including blind spot monitoring, lane departure warning, forward collision avoidance, rear traffic alert, and adaptive lighting. These failures occur without warning and persist for varying durations before clearing on their own. Additionally, on 5 occasions the adaptive cruise control refused to activate, displaying a false "door open" warning with all doors and trunk confirmed closed. On 4 occasions the power trunk failed to latch using the electronic controls. The 360-degree parking camera system intermittently stops rendering surroundings, displaying only the vehicle graphic with no camera feed. The vehicle was brought to the selling dealer for service. After one hour, the dealer stated no issue was found. A battery diagnostic was requested based on a documented case of an identical 2025 S5 with the same symptoms traced to a faulty 12V battery. The dealer declined to cover the diagnostic under warranty. The service manager later acknowledged these are known platform issues and confirmed a software update is expected from the manufacturer in July 2026. The vehicle already has the latest available software update (TSB 2079690, KD2, version 03.10.00/C) installed and the problems persist. The dealer has confirmed there is no current fix available. These failures put the driver and other road users at risk, as safety systems are non-functional during the error state with no indication of when they will restore.

NHTSA ID
11733676
Incident
Apr 16, 2026
ElectricalEngine
Filed Apr 23, 2026

The contact owns a 2025 Audi S5. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. There was no warning light illuminated. The vehicle failed to respond while attempting to drive. The vehicle was restarted after the failure. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the issue could be related to a lane switch failure. The approximate failure mileage was 8,577.

NHTSA ID
11733376
Incident
Apr 23, 2026
Mileage
8,577 mi
Driver assistance
Filed Apr 14, 2026

when starting vehicle every three or four days all safety systems fail and takes anywhere from one hour to 12 hours to reset. This forces me to drive vehicle without any safety systems i.e fwd collision, rear traffic alert, lane assist , side view mirror alerts, heads up display adaptive lighting. DEALER claims there is no fix at present and cannot repair until Manufacturer finds solution to software problem. This has happened on numerous occasions

NHTSA ID
11731036
Incident
Apr 11, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2083829_1

ELECTRICAL SYSTEM

This bulletin provides information when there is an electrical system fault; control unit for low-voltage power distrbution B1BF4F0.

TSB_2083828_1

ELECTRICAL SYSTEM

This bulletin provides information when a software update fails, and control unit J1194 cannot be reached; DTC U159600 in DA0009.

TSB_2083514_3

SUSPENSION

This bulletin provides informaiton when there are noises from the all-wheel drive coupling when corning.

TSB_2078794_4

ELECTRICAL SYSTEM

This bulletin provides information when the digital key cannot be adapted.

TSB_2083826_1

POWER TRAIN

This bulletin provides information when a yellow warning message appears with DTC C05EC00.

TSB_2082226_5

ELECTRICAL SYSTEM

This bulletin is an aid for TSB2082223, combined software update 03.11.00/C (28.14/01) KD2*.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi S5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026100—
2025Viewing122055.5
2024200—
2023310—
2022120—
2021150—
2020254040.4
2019640—
2018262055.0
2017000—
2016100—
2015200—
2014600—
2013160035.3
2012101034.5
2011810—
2010200028.5
2009000—
2008300—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.