RoadVitals

2013 Audi S8

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Nov 4, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Mar 23, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2013 Audi S8, most frequently naming the engine, driver assistance and fuel system categories. 5 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 796 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1173.3%
  • Driver assistance16.7%
  • Fuel system16.7%
  • Other / unspecified16.7%
  • Powertrain (other)16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Mar 23, 2022
26,093 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2013-2017 A8, S6 Sedan, S7, S8, and 2014-2017 RS7 vehicles. The turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.
The risk: Worn bearings can cause the turbine wheel to contact the turbocharger housing or cause the shaft to break, causing an engine stall and increasing the risk of a crash.
The remedy: Dealers will replace the oil strainer and perform an oil change, free of charge. Owner notification letters were mailed August 4, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 21H7.
Volkswagen Group of America, Inc.Manufacturer number 21H7View on NHTSA.gov

STRUCTURE:BODY:HOOD

Jul 7, 2020
12,964 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.
The risk: If the seal contacts hot engine components, there could be an increased risk of a fire.
The remedy: Audi will notify owners, and dealers will install a retaining plate to prevent the engine compartment seal from loosening. The recall began September 4, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 51G6.
Volkswagen Group of America, Inc.Manufacturer number 51G6View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jan 28, 2019
8,985 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A8 and S8 vehicles. The fuel supply line for the high pressure fuel pump may become porous and leak fuel.
The risk: Leaking fuel, in the presence of an ignition source, increases the risk of fire.
The remedy: Audi has notified owners, and dealers will install a fuel pressure damper, free of charge. The recall began February 21, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BM.
Volkswagen Group of America, Inc.Manufacturer number 20BMView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA22001ClosedEngineering Analysis

Engine Stall - Turbo Failure

Opened Apr 4, 2022
Closed May 26, 2023

On March 29, 2021, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE 21-009) after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7 equipped with the 4.0L, twin-turbocharged engine. Complainants reported the vehicles would stall with no warning while driving at highway or city traffic speeds. Several of the complainants alleged an inability to restart. The complaints alleged the major contributing factor to the engine stalling was the failure of the turbochargers. The complaints cited the turbocharger failure was a result of oil starvation due to a clogged oil strainer in the turbocharger oil supply line.The location of the oil strainer in the turbocharger oil supply line is in the inner valley of the engine. It is not easily accessible, making servicing the component difficult. The oil strainer removes particles and carbon deposits from the oil before lubricating the turbochargers. Over time, if the debris is not removed from the oil strainer, it becomes clogged and prevents oil from flowing to the turbochargers. This causes the turbine bushings to run dry and overheat resulting in turbine shaft failure due to thermal stress.On April 04, 2022, PE21-009 was upgraded to an Engineering Analysis (EA22-001) to further assess the scope, frequency, and potential safety related consequences of the alleged defect. Volkswagen filed recall 22V-178 to replace the 30?m mesh oil strainer with a 90?m mesh oil strainer in the subject vehicles. VW introduced the larger mesh oil strainer into production in March of 2017 effecting the 2017-2018MY vehicles.ODI reviewed information from VW for vehicles that had the larger mesh installed in production. The data received showed, since the new oil strainer size of 90?m went into production for the 2017-2018MY, there has not been any reported incidents of turbocharger failures due to oil starvation or other failures that could be related to the larger screen mesh. In view of the recall being conducted by VW and lack of any detrimental side effect to the turbocharger caused by the larger mesh, ODI is closing this Engineering Analysis (EA). The agency reserves the right to take additional action if warranted by future circumstances.11502847,11506565,11494663,11488813,11486393,11480926,11479882,11476289,11466761 11464663,11463254,11460580,11460496,11458973,11458804,11457556,11454753,11452668 11452589,11452584,11452383,11452175,11452111,11451724,11451724,11450995,11450988 11449661,11447092,11443657,11442867,11440536,11440052,11439959,11438691,11436461 11435619,11433925,11433733,11432336,11431661,11431421,11429704,11429584,11428128 11426929,11424203,11423603,11423337,11422431,11421084,11420626,11420342,11419693 11418884,11418437,11418433,11418135,11417635,11417351,11416095,11414578,11414235 11414064,11413359,11413285,11413214,11407510,11407450,11406897,11406821,11406637 11406460,11406416,11406291,11406287,11406277,11406273,11406263,11406256,11406251 11406229,11406222,11406208,11406204,11406197,11406182,11406015,11404665,11404426 11404348,11403823,11403430,11403268,11402684,11399435,11397821,11396241,11394763 11391037

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
PE21009ClosedPreliminary Evaluation

Engine Stall - Turbo Failure

Opened Mar 29, 2021
Closed May 27, 2022

On March 29, 2021, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 21-009 after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7. The subject vehicles are equipped with 4.0L, twin-turbocharged engine. Complainants reported that the vehicles stall suddenly with no warning while driving on the highway or in city traffic. Several of the complainants alleged an inability to restart. The complaints allege the major contributing factor to the engine stalling is the failure of the turbochargers. The complaints further allege the turbocharger failure is a result of oil starvation due to a clogged oil strainer.The location of the oil strainer in the turbocharger oil supply line is in the inner valley of the engine. It is not easily accessible, making regular service difficult. The oil strainer removes dirty particles and carbon deposits from the oil before flowing to lubricate the Turbochargers. Overtime if the debris are not removed from the oil strainer, it clogs the strainer and prevents free flow of oil to the turbochargers and makes the turbine bushings to run dry and overheat which causes the turbine shaft to break due to thermal stress. In VW's response to ODI's Information Request letter, VW provided approximately 611 warranty claims with unique VINs, 70 Field Reports and 45 Consumer complaints. These reports allege engine stalling due to turbocharger failure similar to the NHTSA reports described above. To date, NHTSA has received approximately 98 allegations of stall due to turbocharger failures. The total of 824 reports shown in the table above eliminates duplicate reports received by both ODI and the manufacturer.This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA) to further assess the scope, frequency, and potential safety related consequences of the alleged defect of engine stalling due to turbocharger failureThe ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers:11452589, 11452584, 11452383, 11450995, 11450988, 11449661, 11447092, 11442867 11440536, 11440052, 11439959, 11438691, 11436461, 11435619, 11431661, 11429704 11429584, 11426929, 11424203, 11423603, 11423337, 11421084, 11420626, 11420342 11418884, 11418437, 11418433, 11417635, 11417351, 11416095, 11414235, 11413359 11413214, 11413285, 11413133, 11407510, 11407450, 11407289, 11406821, 11406416 11406291, 11406277, 11406273, 11406256, 11406251, 11406229, 11406222, 11406204 11406197, 11406182, 11404665, 11404426, 11404348, 11403430, 11403268, 11399435 11397821, 11396241, 11394763, 11391037, 11388662, 11387166, 11377446, 11363283 11354107, 11344193, 11342497, 11342360, 11340302, 11325065, 11324163, 11322168, 11321144, 11318477, 11306754, 11279429, 11268109, 11256706, 11252723, 11246579 11234853, 11234714, 11231582, 11231013, 11230589, 11229484, 11222281, 11218822 11218749, 11217604, 11209168, 11209142, 11197149, 11191243, 11175842, 11170776 11164032, 11152418.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGERLed to recall 22V178000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Nov 4, 2022

The windshield top gasket is not working and the glass can be easily pushed out an 1/8”. Wind can be heard while driving and when it’s raining water runs through steady stream. I was under the impression that the windshield is an integral part of the cars structure.

NHTSA ID
11492315
Incident
Nov 4, 2022
Engine
Filed Sep 9, 2022

The dealer doesn’t want to perform the recall due to branded title. They should though. Please look into it

NHTSA ID
11483729
Incident
Sep 9, 2022
Engine
Filed Feb 8, 2022

Engine turbocharger experience catastrophic damage, engine stalled, power steering was disrupted.

NHTSA ID
11450988
Incident
Feb 7, 2022
Engine
Filed Sep 3, 2021

The car was running rough for a couple weeks; hesitant to accelerate, failed to start multiple times and idled rough. One day I was coming home from my hour long commute, I put the car in reverse in my driveway and the car started bucking so badly that it became un-drivable. At this point we had to get the car towed on a flatbed an hour away to the nearest dealership and this is when we discovered that the turbos had gone bad. There was no check engine light or any indication before it just failed. I am active duty in the United States Coast Guard and being without a car is not an option. Because of the shipping delay and waiting for the turbos to come from Germany, I was without my car for two weeks. I was loaned a vehicle but I had to rent a car for one day in between. We have been told by Audi dealerships for years that this was a known problem and to expect this $10,000 repair.

NHTSA ID
11431661
Incident
Jul 22, 2021
Engine
Filed Jul 10, 2021

WHILE DRIVING ON THE MAIN HIGHWAY, MY CAR ENGINE SHUT OFF. I HAD DYSFUNCTIONAL BRAKE AND STEERING FAILURE. BRAKE WAS HARDLY WORKING AND I HAD TO USE ALL MY STRENGTH TO CONTROL STEERING. BASICALLY, WHILE DRIVING AT 50MPH, CAR ENGINE SHUT OFF WITHOUT WARNING AND I LOST STEERING AND BRAKING. I WAS ABLE TO PULL OFF THE ROAD INTO A VACANT PARKING LOT AND CAR CAME TO A STOP. FORTUNATELY, NO CARS WERE AROUND AT THE TIME. OTHERWISE, I ALONG WITH MY FAMILY WOULD HAVE BEEN INVOLVED IN A POTENTIALLY FATAL ACCIDENT. MY CAR HAD BEEN SERVICED BY AUDI SINCE PURCHASE. IT WAS JUST SERVICED WITHIN THE PAST MONTH. CAR WAS TOWED TO AN AUDI DEALER--THE TURBO CHARGER HAD FAILED. BASED ON THE DEALER DESCRIPTION, FAILER OF TURBO CAUSED THE CATASTROPHIC FAILURE OF BOTH THE STEERING AND THE BRAKES. THERE SHOULD BE A BACKUP SAFETY MECHANISM IN CASE OF TURBO FAILURE WITH AUDI 4L ENGINE--APPARENTLY, THIS DOES NOT SEEM TO EXIST. I CONTACTED AUDI AND THEY HAD NO EXPLANATION. IT WAS JUST BY GOD'S GRACE THAT HORRIBLE ACCIDENT DID NOT OCCUR. I HOPE YOU CAN PROVIDE SOME INSIGHT INTO THIS. BASED ON SOME BLOGS, THIS IS APPARENTLY COMMON WITH 4L TURBO ENGINES WITH AUDI.

NHTSA ID
11424203
Incident
Jul 1, 2021
Engine
Filed Jul 6, 2021

TURBOS FAILED, CAR STALLED AND WILL NOT START UNLESS GIVING IT GAS. DOWN ON POWER AND PERFORMANCE. CHECK ENGINE LIGHT CAME ON

NHTSA ID
11423603
Incident
Jul 2, 2021
Filed Jun 4, 2021

sUN ROOF EXPLODED ON MT AUDIS8 2013. 6/03/2021.

NHTSA ID
11419626
Incident
Jun 3, 2021
Driver assistanceEnginePowertrain (other)
Filed Apr 4, 2021

TURBOCHARGERS FAILURE DUE TO CLOGGED OIL SCREEN. HAD TO REPLACE BOTH TURBOCHARGER WITH NEW UNITS AND REPLACED OIL SCREEN WITH UPDATED VERSION

NHTSA ID
11406287
Incident
Apr 22, 2020
Mileage
58,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2028985_13

POWER TRAIN

This bulleitn procides informaiton when tehre is a transmission warning mssage in the instrument cluster; P074100 is stored in the TCM.

TSB_2059335_7

ELECTRICAL SYSTEM

This bulletin provides information when there are noises from the area around the instrument cluster.

TSB_2074729_3

ELECTRICAL SYSTEM

This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.

TSB_2028902_5

POWER TRAIN

This bulletin provides informaiton when the transmission warning message appears in the cluster; P074100 stored in the TCM.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi S8 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026010
2025010
2024010
2023020
2022030
2021180
2020040
2019000
2018010
2017020
2016632
2015642
2014652
2013Viewing135251.4
2012000
2011000
2010000
2009210
2008510
2007310
2003000
2002000
2001000
2000000
1999000
1998000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.