RoadVitals

2018 Bentley Continental

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 9, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 4, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Bentley Continental, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year; and 126 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V863000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Dec 4, 2019
229 units potentially affected
The defect: Bentley Motors, Inc. (Bentley) is recalling certain 2017-2018 Continental Supersports vehicles. The Power Assisted Steering (PAS) cooler pipe may be the incorrect size, allowing the cooler hose to detach and leak power steering fluid.
The risk: A power steering fluid leak may cause a loss of vehicle control, or a hazard to following traffic, increasing the risk of a crash. In addition, the fluid leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Bentley will notify the owners, and dealers will replace the PAS cooler pipe, free of charge. The recall began January 7, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE19/27.
Bentley Motors, Inc.Manufacturer number RE19/27View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Nov 9, 2019

TOOLS PROVIDED BY THE MANUFACTURER CANNOT BE USED ON WHEEL NUTS ON THE WHEEL DUE TO INCORRECT SIZES, THE REAR TIRE OF THE CAR WENT FLAT ON THE HIGHWAY AT 10:50 PM AND TRY TO INSTALL SPARE TIRE ON THE SIDE OF STREET BUT THE TOOLS PROVIDED FROM THE FACTORY AS AN EMERGENCY TOOLS DID NOT FIT TO UNINSTALL THE FLAT TIRE AND REINSTALL THE SPARE.

NHTSA ID
11279143
Incident
Nov 8, 2019
Mileage
4,650 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2069806/5

ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.

2051562/12

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

12 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section.

2071525/2

ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES

Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type).

2071525/1

ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; STRUCTURE

Driver / Passenger door(s) creak on close - All models (frond and/or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type) Technical background: Ensure the fault is as described within the Customer statement Workshop findings section before continuing.

2072055/1

ELECTRICAL SYSTEM

Spurious DTC identification. Customer statement / workshop findings: Customers will not be aware of any DTCs, workshop operatives may discover spurious DTCs whilst running Guided Fault Finding (GFF) when using ODIS Technical background: To determine the course of action which should be taken the operative should refer to the Bentley Hub referencing the following: Spurious DTC list for TPI 2072055 The document contains all known spurious DTCs for all applicable vehicle variants.

2051519/13

ELECTRICAL SYSTEM; VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

HVAC distribution/operational issues - HVAC Motor defect DTCs logged. Customer statement / workshop findings: - HVAC distribution/operational issues - HVAC motor defect (DTCs) evident within address 08 - Climatronic control unit, the DTCs can be static or Intermittent Technical background: Where VIN applicable the operative MUST first conduct Service Campaign EB28 (Bentayga) or EB29 (New Continental GT/GTC).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Bentley Continental by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023100—
2019000—
2018Viewing110—
2017010—
2016000—
2015000—
2014000—
2013000—
2012000—
2011000—
2010000—
2009000—
2008000—
2007000—
2006000—
2005100—
2004000—
2003000—
2002000—
2001000—
2000000—
1999000—
1998010—
1997020—
1996020—
1995030—
1994020—
1993010—
1992010—
1987010—
1986010—
1985010—
1984010—
1983010—
1982010—
1981010—
1980010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.