Driver assistanceElectrical
Filed Aug 12, 2024
See attached document for complaint
- NHTSA ID
- 11607983
- Incident
- Mar 5, 2024
2023 Bentley Continental
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 12, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains 1 NHTSA owner-reported complaint for the 2023 Bentley Continental, most frequently naming the driver assistance and electrical categories. 26 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance150.0%
- Electrical150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
2069806/5
ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2051562/12
ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12 Volt - Battery condition checks. Customer statement / workshop findings: 12 volt battery flat or unserviceable Technical background: For all 12 volt battery issues relating to warranty or a parts warranty claim refer to the instructions within the Measure section.
2071260/10
ELECTRICAL SYSTEM; STRUCTURE
Software update for the rear door control modules - 00BB and 00BC during PDI (SC23/24). Technical background: Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function.
2071525/2
ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES
Driver / Passenger door(s) creak on close - All models (front and / or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type).
2071260/7
ELECTRICAL SYSTEM; EQUIPMENT; STRUCTURE
Software update for the rear door control modules - 00BB and 00BC during PDI (SC23/24). Technical background: Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function.
2071525/1
ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; STRUCTURE
Driver / Passenger door(s) creak on close - All models (frond and/or rear). Customer statement / workshop findings: Driver and / or Passenger door creak during the Power close function - Front and / or rear (Depending on vehicle type) Technical background: Ensure the fault is as described within the Customer statement Workshop findings section before continuing.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2024 | 0 | 0 | 0 | — |
| 2023Viewing | 1 | 0 | 0 | — |
| 2019 | 0 | 0 | 0 | — |
| 2018 | 1 | 1 | 0 | — |
| 2017 | 0 | 1 | 0 | — |
| 2016 | 0 | 0 | 0 | — |
| 2015 | 0 | 0 | 0 | — |
| 2014 | 0 | 0 | 0 | — |
| 2013 | 0 | 0 | 0 | — |
| 2012 | 0 | 0 | 0 | — |
| 2011 | 0 | 0 | 0 | — |
| 2010 | 0 | 0 | 0 | — |
| 2009 | 0 | 0 | 0 | — |
| 2008 | 0 | 0 | 0 | — |
| 2007 | 0 | 0 | 0 | — |
| 2006 | 0 | 0 | 0 | — |
| 2005 | 1 | 0 | 0 | — |
| 2004 | 0 | 0 | 0 | — |
| 2003 | 0 | 0 | 0 | — |
| 2002 | 0 | 0 | 0 | — |
| 2001 | 0 | 0 | 0 | — |
| 2000 | 0 | 0 | 0 | — |
| 1999 | 0 | 0 | 0 | — |
| 1998 | 0 | 1 | 0 | — |
| 1997 | 0 | 2 | 0 | — |
| 1996 | 0 | 2 | 0 | — |
| 1995 | 0 | 3 | 0 | — |
| 1994 | 0 | 2 | 0 | — |
| 1993 | 0 | 1 | 0 | — |
| 1992 | 0 | 1 | 0 | — |
| 1987 | 0 | 1 | 0 | — |
| 1986 | 0 | 1 | 0 | — |
| 1985 | 0 | 1 | 0 | — |
| 1984 | 0 | 1 | 0 | — |
| 1983 | 0 | 1 | 0 | — |
| 1982 | 0 | 1 | 0 | — |
| 1981 | 0 | 1 | 0 | — |
| 1980 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.