RoadVitals

2013 Bigtex 10PI Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 6, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 6, 2015

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2013 Bigtex 10PI. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structureInterior & seats
Filed Apr 6, 2015
Crash reported

DRIVING DOWN RT 287 IN BRIDGEWATER, NJ AND BOTH BACK LOCKS, ON THE TRAILER, SHEARED OFF ALLOWING THE GATE TO SLAM OPEN AT 65 MPH AND HAVE A LARGE PORTION OF THE PRODUCTS I WAS CARRYING. EVERYTHING FROM A LARGE EXECUTIVE DESK, TO A LAZY-BOY-CHAIR AND SOME KITCHEN ITEMS ALL CAME CRASHING DOWN INTO THE STREET WITH THE BACK GATE NOW OPEN. THE CHAIR AND DESK WAS SMASHED TO BITS. I HAVE NO IDEA IF THEY WERE RUN OVER BY OTHER VEHICLES, AND EVERYTHING I OWNED THAT FELL OUT WAS RUINED. AFTER PULLING OVER, TURNING AROUND AND COMING BACK TO TRY TO REMOVE SOME OF THE BELONGINGS FROM AN INSANELY BUSY HIGHWAY, I CALLED THE LOCATION WHERE I BROUGHT THE BIG TEX TRAILER - HECHT TRAILERS 2075 U.S. 9, TOMS RIVER, NJ 08755 - (800) 392-6829. ON THE PHONE, THEY MENTIONED THAT THIS IS A COMMON PROBLEM AND A RECALL ISSUED BY THE MANUFACTURER (HTTP://BIGTEXTRAILERS.COM/). HERE'S MY PROBLEM.... AFTER DOING SOME INVESTIGATION ONLINE, YOU CAN CLEARLY SEE THAT A RECALLED WAS ISSUED REGARDING THIS PRODUCT IN OCTOBER 2013! I PURCHASED MY TRAILER 6 WEEKS LATER IN NOVEMBER 2014....WHICH LEAVES ME TO QUESTION.... WHY WAS I SOLD A VEHICLE THAT COULD HAVE KILLED SOMEONE??? I NEVER RECEIVE A LETTER I WAS NOT TOLD ABOUT THIS PROBLEM THERE WAS NO OFFER TO FIX THE ISSUE NO PHONE CALLS WERE MADE BY THE MANUFACTURER JUST SEE YA, THANKS FOR THE BUSINESS AND PLEASE TAKE YOU SHITTY TRAILER WITH YOU THAT WILL BECOME A DEATH TRAP ONCE IT REACHES ABOUT 200 MILES OF USAGE ON THE ROAD! WHAT THE HELL IS BEING DONE ABOUT THIS TYPE OF SHOTTY BUSINESS PRACTICES. THE TRAILER SHOULD HAVE LEGALLY NEVER BEEN ABLE TO LEAVE THE LOT, UNLESS IT WAS REPAIRED TO THE SPECIFICATIONS. I'M PISSED.... AND NOT JUST FOR THE BELONGINGS THAT WERE DESTROYED.... I COULD HAVE KILLED SOMEONE!!!! AND QUITE EASILY!!!! PLEASE LET ME KNOW WHAT WILL HAPPEN NOW - THIS IS OUTRAGEOUS. *TR

NHTSA ID
10703889
Incident
Mar 28, 2015
Mileage
200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .