RoadVitals

2013 Bigtex 10PI

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 6, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 17, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Bigtex 10PI, most frequently naming the body & structure and interior & seats categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Interior & seats150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V508000

LATCHES/LOCKS/LINKAGES

Oct 17, 2013
7,600 units potentially affected
The defect: Big Tex Trailer Manufacturing (Big Tex) is recalling certain model year 2013-2014 10PI, 12PI, 14PI, 29SA, 30AA, 30LS, 30SA, 30SV, 35AA, 35LS, 35SA, 35SV, 45LA, 45SS, 50LA, 50SA, 60SP, 70LR, 70PI, 70SP, and 70TV utility trailers manufactured March 2013, through September 30, 2013. The affected trailers are equipped with a fold flat ramp gate system. Vibrations from towing the trailer may cause the ramp gate latches to fail.
The risk: Should both ramp gate latches fail while the trailer is in tow, the ramp gate will fall from the upright, stowed position into the down position, and be dragged behind the trailer. This could result in an increased risk of a crash.
The remedy: Big Tex will notify owners, and dealers will install a supplemental gate latch, free of charge. The recall began on December 10, 2013. Owners may contact Big Tex at 1-800-594-5637.
Big Tex Trailer Manufacturing, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureInterior & seats
Filed Apr 6, 2015
Crash reported

DRIVING DOWN RT 287 IN BRIDGEWATER, NJ AND BOTH BACK LOCKS, ON THE TRAILER, SHEARED OFF ALLOWING THE GATE TO SLAM OPEN AT 65 MPH AND HAVE A LARGE PORTION OF THE PRODUCTS I WAS CARRYING. EVERYTHING FROM A LARGE EXECUTIVE DESK, TO A LAZY-BOY-CHAIR AND SOME KITCHEN ITEMS ALL CAME CRASHING DOWN INTO THE STREET WITH THE BACK GATE NOW OPEN. THE CHAIR AND DESK WAS SMASHED TO BITS. I HAVE NO IDEA IF THEY WERE RUN OVER BY OTHER VEHICLES, AND EVERYTHING I OWNED THAT FELL OUT WAS RUINED. AFTER PULLING OVER, TURNING AROUND AND COMING BACK TO TRY TO REMOVE SOME OF THE BELONGINGS FROM AN INSANELY BUSY HIGHWAY, I CALLED THE LOCATION WHERE I BROUGHT THE BIG TEX TRAILER - HECHT TRAILERS 2075 U.S. 9, TOMS RIVER, NJ 08755 - (800) 392-6829. ON THE PHONE, THEY MENTIONED THAT THIS IS A COMMON PROBLEM AND A RECALL ISSUED BY THE MANUFACTURER (HTTP://BIGTEXTRAILERS.COM/). HERE'S MY PROBLEM.... AFTER DOING SOME INVESTIGATION ONLINE, YOU CAN CLEARLY SEE THAT A RECALLED WAS ISSUED REGARDING THIS PRODUCT IN OCTOBER 2013! I PURCHASED MY TRAILER 6 WEEKS LATER IN NOVEMBER 2014....WHICH LEAVES ME TO QUESTION.... WHY WAS I SOLD A VEHICLE THAT COULD HAVE KILLED SOMEONE??? I NEVER RECEIVE A LETTER I WAS NOT TOLD ABOUT THIS PROBLEM THERE WAS NO OFFER TO FIX THE ISSUE NO PHONE CALLS WERE MADE BY THE MANUFACTURER JUST SEE YA, THANKS FOR THE BUSINESS AND PLEASE TAKE YOU SHITTY TRAILER WITH YOU THAT WILL BECOME A DEATH TRAP ONCE IT REACHES ABOUT 200 MILES OF USAGE ON THE ROAD! WHAT THE HELL IS BEING DONE ABOUT THIS TYPE OF SHOTTY BUSINESS PRACTICES. THE TRAILER SHOULD HAVE LEGALLY NEVER BEEN ABLE TO LEAVE THE LOT, UNLESS IT WAS REPAIRED TO THE SPECIFICATIONS. I'M PISSED.... AND NOT JUST FOR THE BELONGINGS THAT WERE DESTROYED.... I COULD HAVE KILLED SOMEONE!!!! AND QUITE EASILY!!!! PLEASE LET ME KNOW WHAT WILL HAPPEN NOW - THIS IS OUTRAGEOUS. *TR

NHTSA ID
10703889
Incident
Mar 28, 2015
Mileage
200 mi

Compare model years

Complaint and recall counts across every year of this model

Bigtex 10PI by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2024010—
2014110—
2013Viewing110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.