2013 Bigtex 10PI Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Bigtex 10PI, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure150.0%
- Interior & seats150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DRIVING DOWN RT 287 IN BRIDGEWATER, NJ AND BOTH BACK LOCKS, ON THE TRAILER, SHEARED OFF ALLOWING THE GATE TO SLAM OPEN AT 65 MPH AND HAVE A LARGE PORTION OF THE PRODUCTS I WAS CARRYING. EVERYTHING FROM A LARGE EXECUTIVE DESK, TO A LAZY-BOY-CHAIR AND SOME KITCHEN ITEMS ALL CAME CRASHING DOWN INTO THE STREET WITH THE BACK GATE NOW OPEN. THE CHAIR AND DESK WAS SMASHED TO BITS. I HAVE NO IDEA IF THEY WERE RUN OVER BY OTHER VEHICLES, AND EVERYTHING I OWNED THAT FELL OUT WAS RUINED. AFTER PULLING OVER, TURNING AROUND AND COMING BACK TO TRY TO REMOVE SOME OF THE BELONGINGS FROM AN INSANELY BUSY HIGHWAY, I CALLED THE LOCATION WHERE I BROUGHT THE BIG TEX TRAILER - HECHT TRAILERS 2075 U.S. 9, TOMS RIVER, NJ 08755 - (800) 392-6829. ON THE PHONE, THEY MENTIONED THAT THIS IS A COMMON PROBLEM AND A RECALL ISSUED BY THE MANUFACTURER (HTTP://BIGTEXTRAILERS.COM/). HERE'S MY PROBLEM.... AFTER DOING SOME INVESTIGATION ONLINE, YOU CAN CLEARLY SEE THAT A RECALLED WAS ISSUED REGARDING THIS PRODUCT IN OCTOBER 2013! I PURCHASED MY TRAILER 6 WEEKS LATER IN NOVEMBER 2014....WHICH LEAVES ME TO QUESTION.... WHY WAS I SOLD A VEHICLE THAT COULD HAVE KILLED SOMEONE??? I NEVER RECEIVE A LETTER I WAS NOT TOLD ABOUT THIS PROBLEM THERE WAS NO OFFER TO FIX THE ISSUE NO PHONE CALLS WERE MADE BY THE MANUFACTURER JUST SEE YA, THANKS FOR THE BUSINESS AND PLEASE TAKE YOU SHITTY TRAILER WITH YOU THAT WILL BECOME A DEATH TRAP ONCE IT REACHES ABOUT 200 MILES OF USAGE ON THE ROAD! WHAT THE HELL IS BEING DONE ABOUT THIS TYPE OF SHOTTY BUSINESS PRACTICES. THE TRAILER SHOULD HAVE LEGALLY NEVER BEEN ABLE TO LEAVE THE LOT, UNLESS IT WAS REPAIRED TO THE SPECIFICATIONS. I'M PISSED.... AND NOT JUST FOR THE BELONGINGS THAT WERE DESTROYED.... I COULD HAVE KILLED SOMEONE!!!! AND QUITE EASILY!!!! PLEASE LET ME KNOW WHAT WILL HAPPEN NOW - THIS IS OUTRAGEOUS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DRIVING DOWN RT 287 IN BRIDGEWATER, NJ AND BOTH BACK LOCKS, ON THE TRAILER, SHEARED OFF ALLOWING THE GATE TO SLAM OPEN AT 65 MPH AND HAVE A LARGE PORTION OF THE PRODUCTS I WAS CARRYING. EVERYTHING FROM A LARGE EXECUTIVE DESK, TO A LAZY-BOY-CHAIR AND SOME KITCHEN ITEMS ALL CAME CRASHING DOWN INTO THE STREET WITH THE BACK GATE NOW OPEN. THE CHAIR AND DESK WAS SMASHED TO BITS. I HAVE NO IDEA IF THEY WERE RUN OVER BY OTHER VEHICLES, AND EVERYTHING I OWNED THAT FELL OUT WAS RUINED. AFTER PULLING OVER, TURNING AROUND AND COMING BACK TO TRY TO REMOVE SOME OF THE BELONGINGS FROM AN INSANELY BUSY HIGHWAY, I CALLED THE LOCATION WHERE I BROUGHT THE BIG TEX TRAILER - HECHT TRAILERS 2075 U.S. 9, TOMS RIVER, NJ 08755 - (800) 392-6829. ON THE PHONE, THEY MENTIONED THAT THIS IS A COMMON PROBLEM AND A RECALL ISSUED BY THE MANUFACTURER (HTTP://BIGTEXTRAILERS.COM/). HERE'S MY PROBLEM.... AFTER DOING SOME INVESTIGATION ONLINE, YOU CAN CLEARLY SEE THAT A RECALLED WAS ISSUED REGARDING THIS PRODUCT IN OCTOBER 2013! I PURCHASED MY TRAILER 6 WEEKS LATER IN NOVEMBER 2014....WHICH LEAVES ME TO QUESTION.... WHY WAS I SOLD A VEHICLE THAT COULD HAVE KILLED SOMEONE??? I NEVER RECEIVE A LETTER I WAS NOT TOLD ABOUT THIS PROBLEM THERE WAS NO OFFER TO FIX THE ISSUE NO PHONE CALLS WERE MADE BY THE MANUFACTURER JUST SEE YA, THANKS FOR THE BUSINESS AND PLEASE TAKE YOU SHITTY TRAILER WITH YOU THAT WILL BECOME A DEATH TRAP ONCE IT REACHES ABOUT 200 MILES OF USAGE ON THE ROAD! WHAT THE HELL IS BEING DONE ABOUT THIS TYPE OF SHOTTY BUSINESS PRACTICES. THE TRAILER SHOULD HAVE LEGALLY NEVER BEEN ABLE TO LEAVE THE LOT, UNLESS IT WAS REPAIRED TO THE SPECIFICATIONS. I'M PISSED.... AND NOT JUST FOR THE BELONGINGS THAT WERE DESTROYED.... I COULD HAVE KILLED SOMEONE!!!! AND QUITE EASILY!!!! PLEASE LET ME KNOW WHAT WILL HAPPEN NOW - THIS IS OUTRAGEOUS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .