RoadVitals

2017 Blue Bird Vision

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 27, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
28
Latest Oct 4, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Blue Bird Vision, most frequently naming the brakes and engine categories. 28 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 61 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

28 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Oct 4, 2022
66 units potentially affected
The defect: Blue Bird Body Company (Blue Bird) is recalling certain 2013-2021 Vision school buses equipped with Ford 6.8L LPG engines. The LPG supply line may be damaged from contact with the RH park brake cable, which can result in a fuel leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect and repair the fuel lines and the park brake cable, free of charge. Owner notification letters were mailed on November 18, 2022. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R22CA-SB.
Blue Bird Body CompanyManufacturer number R22CA-SBView on NHTSA.gov

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Aug 4, 2022
4,900 units potentially affected
The defect: Blue Bird Body Company (Blue Bird) is recalling certain 2017-2023 Blue Bird Vision school buses equipped with Roush fuel return lines included in GEN 4 and GEN 5 LPG Conversion Systems that were installed on vehicles sold or registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The zinc-plating on the fuel return line may break away when contacted by road debris, causing two dissimilar metals on the fuel line to contact each other and corrode.
The risk: A corroded fuel line can leak fuel, increasing the risk of a fire.
The remedy: Dealers will replace the fuel return lines, free of charge. Owner notification letters were mailed May 24, 2023. Owners may contact Blue Bird's customer service at 1-478-822-2242. Blue Bird's number for this recall is R22BX-SB.
Blue Bird Body CompanyManufacturer number R22BX-SBView on NHTSA.gov

PARKING BRAKE

Apr 27, 2020
3 units potentially affected
The defect: Blue Bird Body Company (Blue Bird) is recalling certain 2009-2019 Vision transit buses. The floor-mounted parking brake may fail to hold the vehicle stationary on an incline when the vehicle is loaded to its maximum weight, due to an insufficient application force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105 "Hydraulic and Electric Brake Systems."
The risk: A parking brake system that is set to an insufficient application force may result in an increased possibility of unintended vehicle movement, which increases the risk of injury to bystanders.
The remedy: Blue Bird will notify owners, and dealers will inspect the floor mounted park brake application force hand lever assembly and adjust the application force, as necessary, free of charge. The recall is expected to begin June 24, 2020. Owners may contact Blue Bird customer service at 478-822-2242. Blue Bird's number for this recall is R20AO-SB.
Blue Bird Body CompanyManufacturer number R20AO-NSBView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE23004ClosedPreliminary Evaluation

Blue Bird Draglink Failures

Opened Mar 17, 2023
Closed Feb 28, 2024

On March 17, 2023, the Office of Defects Investigation (ODI) opened PE23-004 to investigate instances of drag link separation in model year (MY) 2016-2020 Vision school buses manufactured by Blue Bird Body Company (Blue Bird). Since drag links are serviceable items that can wear out, ODI opened this investigation to understand why two drag links separated at the steering arm end shortly after having passed a routine inspection by multiple qualified entities.Two buses used in the same rural school district, owned and maintained by different bus contractors, had both undergone similar annual and semi-annual inspections prior to the start of the school year.Both failed within a week of each other, approximately a month into the school year. ODI interviewed the bus contractors and surveyed the industry to learn what inspection methods were being used and which ones were best at detecting wear in the components.ODI learned that the failed buses had not been inspected using the most thorough methods. ODI collected the drag links from each of the failed buses. Assisted by the Pennsylvania State Police Motor Carrier Enforcement Division and using best practice inspection methods, ODI identified and collected a pre-separation drag link from a neighboring school district.  The drag links underwent a teardown inspection at the Vehicle Research and Test Center (VRTC) jointly with Blue Bird and THK-Rhythm Automotive, the drag link manufacturer.In all cases, the visual analysis of each drag link end revealed that the grease at the steering arm end was dirty, discolored, and dry in texture, while the pitman arm end was still clean looking and fluid. ODI reviewed the information request data submitted by Blue Bird.No other separations had been reported.ODI contacted additional fleets to determine whether any other separations had occurred that had not been included in the submitted warranty and claim data.None were found. The grease fitting on the steering arm end is obscured by the steering arm itself.Therefore it is believed that inadequate maintenance resulted in the failures that had not been detected during the less-thorough prior inspections.Blue Bird has agreed to issue a notification to all owners to clearly identify all lubrication points and ensure all owners understand the proper lubrication and inspection methods.Blue Bird will also update their service manuals to convey the industry best practices of having someone turn the steering wheel while someone else inspects the drag links while the wheels are on the ground. Since the drag link failures appear to be caused by maintenance and inspection deficiencies and not due to a design, material or manufacturing issue, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesEngine
Filed Dec 27, 2018

VEHICLE FLIPS COMPRESSOR BELTS OFF FREQUENTLY BRAKE PEDDLE SWITCH FAILS AND BENDS MOUNTING BRACKETS CAUSING BRAKE LIGHT FAILURE AND VEHICLE TO GO INTO DERATE MODE IN MOTION FOR BOTH. */BF.. *DT *DT*JB *TR*JB *DT*JB *DT

NHTSA ID
11163621
Incident
Dec 17, 2018
Mileage
6,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Draglink01312024

STEERING

Uploading documents that will be sent out to customers to educate them about draglink maintenance.

Draglink01312024

STEERING

Uploading documents that will be sent out to customers to educate them about draglink maintenance.

SU2201

ENGINE AND ENGINE COOLING

Cummins recently issued Temporary Repair Practice (TRP2484) for certain vehicles with DEF sensor failures in which DEF sensor replacement parts are not available. This provides a temporary ECM calibration that inhibits engine warning messages for communication errors with the DEF sensor allowing continued operation without engine derate. Regulators are allowing for this temporary calibration to be loaded in the engine ECM by a Cummins authorized repair location if the DEF sensor fails. This temporary calibration does not repair the failure therefore a final repair must be performed and the original calibration be re-installed. Field Service has been requesting an ECM image be uploaded within the support ticket as part of the diagnostics and is carried over into Service Update 2201 (SU2201). In order to receive an authorization code and utilize Cummins TRP2484, you must follow the process, as outlined in SU2201. The specific component affected is Assembly Code: 35-300 Emissions Components.

S21AZ

ENGINE AND ENGINE COOLING

Overview: Certain 2013 through 2022 model year Blue Bird Vision School and Non-School Bus units has experienced signs of single strand failing, leading to multiple stands, and eventually belt failure. The belt composition is not ideal for the life cycle of the bus. This Service Bulletin will provide owners with a one-time new replacement belt with the more durable material that is currently being used in production and for service. This Service Bulletin is for part cost coverage only. No labor reimbursement will be provided. Affected Units: Blue Bird Body Company is voluntarily issuing a service bulletin for the following: o Certain model year 2013 through 2022 Blue Bird Vision School Buses omanufactured from January 10, 2012 through February 26, 2021 o Certain model year 2013 through 2022 Blue Bird Vision Non-School Buses omanufactured from November 20, 2012 through November 19, 2020 Repair Parts: The Parts List outlined in the S21AZ Instructions details the part required to perform Service Bulletin S19AZ and should be ordered through Blue Bird Service Parts. The belt is based on the engine generation. Parts are currently available. Time Allowance: No labor will be provided to replace the belt with a more durable material belt, per the published Service Bulletin instructions.

DOR-K2T5D-01

FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

This SKU is a DEF Injector. The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal formation which can cause aftertreatment related fault codes and ECU driven engine derating.

SM2001

POWER TRAIN

The intent of Service Memorandum SM2001 is to “Announce a New Blue Bird Dealer Process” now available to perform a Ford Powertrain Control Module (PCM) modification remotely at the dealer service center location. This modification will be done using the Roush Diagnostic Tool (RDT). The RDT software version 10.04.0011 or higher is required.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Blue Bird Vision by model year
YearComplaintsRecallsInvestigationsIssue Index
20190411
20180351
2017Viewing1281
20162271
20154270
20140220
20132250
20121190
20110220
20102251
20096284
20081305
20073214
20060175
20051154
20040173
2003000
2002000
2001000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.