Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 36 NHTSA owner-reported complaints for the 2013 BMW 128I. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 36 · page 1 of 2
The contact owns a 2013 BMW 128I. The contact stated that the air bag warning light remained illuminated. The local dealer was not contacted. The vehicle was not repaired. The failure was a recurring failure, and the vehicle was parked and no longer driven due to safety concerns. The manufacturer was not made aware of the failure. The failure mileage was unknown.
On or about 2022 I was given notice of recall which told me to go to any BMW dealer for repair. I went to Niello BMW in Sacramento. I was getting car processed and then told to summarily leave. They refused to repair my car per recall notice
The contact owns a 2013 BMW 128I. The contact stated that after starting the vehicle, the air bag warning light illuminated. The contact also stated that while his wife was seated in the front passenger’s seat, the passenger’s side air bag warning light illuminated. The vehicle was taken to the dealer, who determined that the front passenger’s side seat occupancy mat had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the part was no longer being manufactured. The failure mileage was approximately 82,000.
Front passenger air bag seat occupancy sensor (OC3) mat warning "Passenger restraint system. Fault in passenger restraint system affecting airbag" BMW has an extended warranty for this exact issue on several other models, but not the 1 series which should be included. This is a huge safety issue and shouldn't be the customer's responsibility.
See attached document for complaint.
The contact owns a 2013 BMW 128I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 BMW 128i. The contact stated while driving at 30 MPH, she smelled a strong burning odor. There was no warning light illuminated. The contact stated that the failure reoccurred several times while driving. The contact stated that the strong burning odor caused her to collapse once. The contact sought medical assistance and was informed that her brain was not getting enough oxygen. The contact stopped driving the vehicle. Additionally, the contact stated that upon starting the vehicle in the driveway, she saw smoke coming out from underneath the hood of the vehicle. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine And Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 75,001. VIN tool confirms parts not available.
The contact owns a 2013 BMW 128i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
WHEN STOPPED WITH FOOT ON BREAK, CAR ACCELERATES & RPMS ROAR. DEALERS COMPUTER UNABLE TO FIND PROBLEM, BUT DEALER SUGGESTS A BMW BATTERY OR REPLACING AN OUTSIDE POWER DOOR HANDLE, BUT NO GUARANTY
DRIVER'S SIDE DOOR LOCK/LATCH (ACTUATOR) OCCASIONALLY WILL NOT UNLOCK USING NORMAL PHYSICAL FORCE, ONLY UNLOCKS WITH ELECTRICAL ASSISTANCE FROM UNLOCK BUTTON ON DASHBOARD OR KEY FOB. COULD BE DANGEROUS IN AN ACCIDENT WHERE BATTERY POWER IS CUT OFF (BY DESIGN) - THE OCCUPANT IS UNABLE TO EGRESS AND REMAINS TRAPPED INSIDE VEHICLE. OTHERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THESE LOCK ACTUATORS ON OTHER DOORS AND ON OTHER MODELS (PER FORUM DISCUSSIONS). BMW WILL NOT COVER COST OF REPAIR IF OUTSIDE OF WARRANTY. BMW PART NUMBER 51217202143 (SYSTEM LATCH)
CPSC:WORKING WITH MY MECHANIC, IT WAS DISCOVERED OVER THE COURSE OF 2 MONTHS, THAT THE FRONT SEATBELTS AND SEVERAL OF THE AIRBAGS HAD EITHER BEEN DISABLED OR REMOVED. *DT *JS*DT*JB
"TAKATA RECALL" I HAVE CALLED TWO DEALERSHIPS TO HAVE MY AIRBAG REPLACE AND MY AIRBAG LIGHT IS ALSO ON AND THEY SAY THE PART WOULD HAVE TO BE ORDERED AND IT WOULD BE 2 WEEKS (UNITED BMW GWINNETT) AND I ASKED TO SPEAK TO THE MANAGER AND I LEFT A MESSAGE AND IT HAS BEEN A WEEK WITH NO RESPONSE. THIS A DANGEROUS CAR AT THIS POINT TO DRIVE BUT BMW DOES NOT SEEM TO BE TAKING SERIOUS LY. I THEN CALLED NALLEY BMW AND THE SAID IT WOULD TAKE TWO WEEKS TO GET THE PART IN. I AM SCARED FOR MY LIFE IF THIS AIRBAG DEPLOYS AND MY GRANDCHILDREN ARE IN THE CAR. HOW CAN WE EXPIDITE THIS SERVICE TO GET MY CAR FIXED OR DO THEY WANT TO PAY FOR ME TO GET A RENTAL, OR DO THEY WANT TO TAKE THE RISK OF THE AIRBAG HURTING ME OR MY GRANDCHILDREN?
TAKATA RECALL I OWN A BMW SERIES 1 128I YEAR 2013. I RECEIVED A NOTICE ON SEPTEMBER 2017 STATING THAT THERE IS A DEFECT ON MY AIR BAG , AND TO MAKE AN APPOINTMENT AT THE NEAREST BMW. I HAVE CALLED BMW OF FORT LAUDERDALE AND BMW OF PEMBROKE PINES UNSUCCESSFULLY, SINCE I AM TOLD THEY DON'T HAVE THE REPLACEMENT AND NEED TO ORDER. THEY NEVER HAVE CALLED ME BACK. I ALSO CALLED CUSTOMER RELATIONS AND I WAS TOLD THE WHOLE COUNTRY IS WORKING ON THE RECALLS AND THE AIRBAGS ARE NOT AVAILABLE.I AM CONCERNED FOR MY SAFETY. I WAS ALSO TOLD NOTHING COULD HAPPEN TO ME IN AN EVENT OF AN ACCIDENT...SO WHY THE URGENCY AND NOBODY IS HELPING REMEDY THIS IMPORTANT SAFETY RECALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW 128I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REEVES BMW TAMPA (109 E FOWLER AVE, TAMPA, FL 33612, PHONE NUMBER: (813) 936-5500) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THEY DID NOT HAVE A DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
DON'T KNOW THE MAKE OF THE AIR BAG BUT THE RECALL WAS OVER A YEAR AGO. THE DEALER HAS NOT HAD THE AIR BAG REPLACEMENT IN STOCK THIS ENTIRE TIME SO THEY HAVE NOT MADE THE RECALL REPLACEMENT. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW 128I .THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FIELDS BMW SOUTH ORLANDO LOCATED AT 9750 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837 AND FIELDS BMW WINTER PARK DEALER LOCATED AT 963 WYMORE RD, WINTER PARK, FL 32789 WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW 128I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO STEVENS CREEK BMW (LOCATED AT 4343 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) AND THE CONTACT WAS INFORMED THAT THEY WERE REPAIRING THE OLDER VEHICLES FIRST IN THE HOTTEST HUMIDITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS NOTIFIED OF THE AIRBAG RECALL ON FEBRUARY 2016 AND TO THIS DATE , THE RECALL HAS NOT BEEN FIXED DUE TO PARTS NOT BEING AVAILABLE. PLEASE ADVICE ON THE NEXT STEP.
TAKATA RECALL - WHEN I BOUGHT MY USED VEHICLE AT A BMW DEALERSHIP ON 4/13/2015, I WAS NOT ADVISED THAT THERE WAS A RECALL ON THE TAKATA AIRBAGS ON THE VEHICLE. SINCE THAT TIME, THE DEALER HAS NOT CORRECTED THE PROBLEM.
TAKATA RECALL - IN MARCH, 2016, I RECEIVED A LETTER FROM BMW INFORMING ME ABOUT RECALL CAMPAIGN NO. 16V-071: DRIVER'S FRONT AIR BAG MODULE. MY DRIVER'S FRONT AIR BAG MODULE WILL BE REPLACED FREE OF CHARGE WHEN PARTS BECOME AVAILABLE. I FEEL 11 MONTHS IS AN UNREASONABLY LONG TIME TO WAIT FOR THIS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW 128I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL I AM WRITING TO COMPLAIN ABOUT THE TIMELINESS OF THIS RECALL ON MY CAR. I WAS INFORMED OF THIS RECALL AT THE BEGINNING OF FEBRUARY OF THIS YEAR. IT HAS BEEN OVER 10 MONTHS I HAVEN'T HEARD ANYTHING BACK ABOUT THE STATUS OF WHEN THIS RECALL IS GOING TO BE FIXED ON MY CAR. EVERY DAY I AM DRIVING THE CAR WONDERING IF I AM SAFE OR NOT WITH THE AIRBAG IN MY CAR IF AN ACCIDENT WOULD OCCUR. PEOPLE HAVE BEEN HURT BECAUSE OF THIS, PEOPLE HAVE BEEN KILLED BECAUSE OF THIS. I AM DISAPPOINTED AT BMW'S AS WELL AS THE GOVERNMENTS RESPONSE TO THIS RECALL. PLEASE GET THIS RECALL FULFILLED SO I CAN FEEL SAFE DRIVING MY CAR. *TR
EVEN THOUGH A RECALL IS ON THE CAR, MY BMW DEALERSHIP WILL NOT FIX THIS.
NOTHING -- YET. BUT BMW REFUSES TO REPLACE MY AIRBAGS, AS REQUIRED BY LAW.
TL* THE CONTACT OWNS A 2013 BMW 128I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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