2013 BMW 128I Problems

The contact owns a 2013 BMW 128I. The contact stated that the air bag warning light remained illuminated. The local dealer was not contacted. The vehicle was not repaired. The failure was a recurring failure, and the vehicle was parked and no longer driven due to safety concerns. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2013 BMW 128I. The contact stated that after starting the vehicle, the air bag warning light illuminated. The contact also stated that while his wife was seated in the front passenger’s seat, the passenger’s side air bag warning light illuminated. The vehicle was taken to the dealer, who determined that the front passenger’s side seat occupancy mat had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the part was no longer being manufactured. The failure mileage was approximately 82,000.

On or about 2022 I was given notice of recall which told me to go to any BMW dealer for repair. I went to Niello BMW in Sacramento. I was getting car processed and then told to summarily leave. They refused to repair my car per recall notice

See attached document for complaint.

On or about 2022 I was given notice of recall which told me to go to any BMW dealer for repair. I went to Niello BMW in Sacramento. I was getting car processed and then told to summarily leave. They refused to repair my car per recall notice

DRIVER'S SIDE DOOR LOCK/LATCH (ACTUATOR) OCCASIONALLY WILL NOT UNLOCK USING NORMAL PHYSICAL FORCE, ONLY UNLOCKS WITH ELECTRICAL ASSISTANCE FROM UNLOCK BUTTON ON DASHBOARD OR KEY FOB. COULD BE DANGEROUS IN AN ACCIDENT WHERE BATTERY POWER IS CUT OFF (BY DESIGN) - THE OCCUPANT IS UNABLE TO EGRESS AND REMAINS TRAPPED INSIDE VEHICLE. OTHERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THESE LOCK ACTUATORS ON OTHER DOORS AND ON OTHER MODELS (PER FORUM DISCUSSIONS). BMW WILL NOT COVER COST OF REPAIR IF OUTSIDE OF WARRANTY. BMW PART NUMBER 51217202143 (SYSTEM LATCH)

DRIVER'S SIDE DOOR LOCK/LATCH (ACTUATOR) OCCASIONALLY WILL NOT UNLOCK USING NORMAL PHYSICAL FORCE, ONLY UNLOCKS WITH ELECTRICAL ASSISTANCE FROM UNLOCK BUTTON ON DASHBOARD OR KEY FOB. COULD BE DANGEROUS IN AN ACCIDENT WHERE BATTERY POWER IS CUT OFF (BY DESIGN) - THE OCCUPANT IS UNABLE TO EGRESS AND REMAINS TRAPPED INSIDE VEHICLE. OTHERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THESE LOCK ACTUATORS ON OTHER DOORS AND ON OTHER MODELS (PER FORUM DISCUSSIONS). BMW WILL NOT COVER COST OF REPAIR IF OUTSIDE OF WARRANTY. BMW PART NUMBER 51217202143 (SYSTEM LATCH)

I PURCHASE VEHICLE FROM BMW MAY 3,2013,WITH 40 MILES SHOWING. THE DEALERSHIP HAD TO JUMP START VEHICLE TO GET IT STARTED AND OFF OF SHOW ROOM FLOOR. I ASKED ABOUT THAT AND WAS TOLD IT HAPPENS ALL THE TIME. AFTER TEST DRIVE AND PURCHASE I DROVE VEHICLE HOME 220 MILE. FOR THE NEXT WEEK EVERY TIME I TRIED TO START VEHICLE IT WOULD NOT START AND ACTED LIKE A DEAD BATTERY. MADE A APPOINTMENT WITH SERVICE DEPT. MAY 15 AFTER DRIVING 25 MILES I HEARD A LOUD NOISE "BANG" AND SMOKE. COAST OFF HWY.STOP CAR OPEN DOOR AND SAW FLAMES COMING OUT FROM UNDER CAR. JUMP OUT AND START TO STORE WITHIN 5 SECONDS HEARD LOUD "BANG" TURN AROUND AND SAW CAR TOTAL ENGULFED IN FLAMES. VFD SHOW UP, TOM GREEN COUNTY TX. SHERIFF MADE REPORT. A BYSTANDER MADE VIEDO AND PHOTOS OF VEHICLE BURNING THAT I HAVE. I ESCAPE BEING ENGULFED IN THAT FIRE BALL BY SECONDS. IF THERE WOULD HAVE BEEN IN A CHILD SEAT IT WOULD NEVER HAVE SURVIVED! THIS SHOULD NOT HAPPEN TO A CAR WITH ONLY 300 MILES OFF OF SHOW ROOM FLOOR.I HOPE THIS EVENT IS LOOKED IN TO BEFORE THE WORSE HAPPENS.VEHICLE IS WITH ALLSTATE CLAME#[XXX]. FROM THE FEED BACK I GET FROM BMW AND THE DEALERSHIP I DONT THINK THEY TAKE THIS EVENT SERIOUS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CPSC:WORKING WITH MY MECHANIC, IT WAS DISCOVERED OVER THE COURSE OF 2 MONTHS, THAT THE FRONT SEATBELTS AND SEVERAL OF THE AIRBAGS HAD EITHER BEEN DISABLED OR REMOVED. *DT *JS*DT*JB

THE CAR WAS REDESIGNED AND THE REAR HEAD RESTS DON'T GO ALL THE WAY DOWN, AS A RESULT, WHEN A SHORT PERSON IS DRIVING, THE HEADREST BLOCKS THE REAR WINDOW - AS YOU CANT SEE OUT THE REAR WINDOW , IT IS EXTREMELY UNSAFE. THE SERVICE PEOPLE AT MULTIPLE BMW DEALERS AGREE THAT THE DESIGN IS FLAWED BUT, BMW MANAGEMENT REFUSES TO FIX IT AS THEY CLAIM EVERYTHING IS WORKING TO THEIR STANDARDS. *JS

On or about 2022 I was given notice of recall which told me to go to any BMW dealer for repair. I went to Niello BMW in Sacramento. I was getting car processed and then told to summarily leave. They refused to repair my car per recall notice

I WAS APPLYING BRAKES TO STOP... I WAS A CONSIDERABLE AMOUNT OF DISTANCE FROM THE CAR IN FRONT OF ME. I APPLIED BRAKES AND THE CAR WOULD NOT STOP. PRESSED ON BRAKES EVEN HARDER, AND CAR STILL WOULD NOT STOP. CAR GLIDED INTO SUV IN FRONT OF ME, CAUSING A CRASH. IT WAS BRAKE FAILURE WHICH CAUSED AN ACCIDENT. *JS

TL* THE CONTACT OWNS A 2013 BMW 128I. THE CONTACT STATED THAT BOTH SIDE VIEW MIRRORS WOULD INDEPENDENTLY MOVE WHILE THE VEHICLE WAS IN MOTION. THE FAILURE WAS RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR

TAKATA RECALL, THE CAR IS BMW 128 2013 PRE-OWNED CERTIFIED. THE DEALER WHERE I PURCHASED THE CARE IS FORT LAUDERDELATE IMPORT OF PEMBROKE PINES FLORIDA. AT THE TIME I PURCHASED THE CAR 24 MONTHS AGO, THE DEALER WAS AWARE OF THE ISSUE OF THE THE ENGINE DEFECT OF MY CAR, STILL THE DEALER MADE THE CAR A PRE-OWNED CERTIFIED. DURING THE TIME I HAD THE CAR, I WAS SEVERAL TIMES AT THE DEALER FOR ISSUES WITH THE CAR AND NEITHER ONE OF THEM FROM THE SERVICES DEPARTMENT OR THE SALESMAN OR THE FINANCE MANAGER INFORMED ME OF THE AIR BAG ISSUE. THE SALESMAN BY THE NAME OF COLLIN, THE FINANCE MANAGER BY THE OF JIM CATELL DIDN'T WANT TO LET ME KNOW OF THE RECALL. I WANTED TO CHANGED THE CAR BECAUSE OF THE LACK OF POWER AND THE CHANGES OF THE ENGINE IN THE HIGHWAY, I WAS AT THE DEALER REPETITIVE TIMES AND BOTH EMPLOYEES FROM FORT LAUDERDALE IMPORTS PEMBROKE PINES DIDN'T LET ME KNOW OF THE AIR BAG RECALL. I LEARNED FROM ANTHER BMW DEALER THAT THE 128 HAD A RECALL AND TO DRIVE. THE CAR HAD ANOTHER ENGINE FAILURE ON THE HIGHWAY AND CONTACTED BWM CUSTOMER RELATIONS 3 MONTHS AGO, THEY OFFERED TO REPAIR THE CAR. 3 MOTHS LATER I STILL DON'T THE CAR IN MY POSSESSION AND I AM PAYING FOR IT. MEAN WHILE I AM DRIVING A RENTAL FROM ENTERPRISE THAT IS NOT AN EQUAL TO THE CAR PAYMENT I HAVE. THE CAR ENDED WITH ANOTHER DEALER SINCE THE PEOPLE AT FORT LAUDERDALE IMPORTS WERE SO UNETHICAL AND CORRUPTED. PLEASE HAVE AN INVESTIGATION ABOUT THE ENGINE DEFECT AND AIR BAG RECALL FOR THE SERIES 128 CONVERTIBLE. I AM A BMW CUSTOMER FOR 15 YEARS, I HAD OVER 7 BMW IN THE LAST 10 YEARS AND CONTINUE BUYING AND TRADING EVERY 24 MONTHS. THE CAR I HAVE AT THIS TIME HAS LOST VALUE AFTER THE ENGINE DEFECT ISSUES, AND THE AIR BAG RECALL. BMW IS NOT RESPONDING TO MY CALLS AND THERE IS NO ONE TO FOLLOW UP WITH ABOUT IT. I HAVE NO BMW IN MY POSSESSION AND I AM MAKING PAYMENTS FOR A LUXURY CAR FULL OF DEFECTS. HELP!!

WHEN STOPPED WITH FOOT ON BREAK, CAR ACCELERATES & RPMS ROAR. DEALERS COMPUTER UNABLE TO FIND PROBLEM, BUT DEALER SUGGESTS A BMW BATTERY OR REPLACING AN OUTSIDE POWER DOOR HANDLE, BUT NO GUARANTY

See attached document for complaint.