Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest May 9, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
28%
of 53 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 BMW 3 Series submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
AirbagsInterior & seatsSeat belts
Filed May 9, 2018
HELLO, MY 2009 BMW E92 328I IS EXPERIENCING AN ISSUE WHERE THE FRONT PASSENGER SEAT SENSOR IS NOT FUNCTIONING PROPERLY, WHICH WILL CAUSE THE AIRBAG AND SEATBELT TO NOT FUNCTION AS INTENDED. THERE HAVE BEEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE, BUT WITH THE SAME DESIGN AND PARTS, I DO NOT UNDERSTAND HOW MY CAR IS NOT COVERED. (HTTPS://BRANDILAW.COM/2013/12/26/BMW-RECALLS-76565-VEHICLES-DUE-TO-A-FRONT-PASSENGER-SEAT-ELECTRONIC-SENSING-MAT-FAILURE/) THIS IS A VERY DANGEROUS PROBLEM. I HAVE READ ON SEVERAL ONLINE FORUMS THAT IT IS A RECURRING PROBLEM IN THE CARS AFTER THE EFFECTIVE RECALL DATE. I AM TRYING MY BEST TO DO DUE DILIGENCE AND INFORM THE NTSB TO REVIEW THIS INCIDENT WITHIN OTHER BMW MODELS AND TO HOPEFULLY REMEDY ANY AFFECTED CARS. THE DESIGN OF THE SENSOR IS VERY POORLY CONSTRUCTED AND VERY EXPENSIVE TO FIX, LEAVING MANY OWNERS TO SIMPLY FOREGO MAKING THE NECESSARY FIXES. IN FACT, SEVERAL MECHANICS INFORMED ME THAT CUSTOMERS TYPICALLY AVOID MAKING THE FIX DUE TO HOW EXPENSIVE IT IS, RUNNING THE RISK OF THEIR PASSENGER NOT BEING PROTECTED IN THE EVENT OF A COLLISION. I HOPE THE NTSB CAN LOOK INTO THIS PROBLEM. PLEASE FEEL FREE TO CONTACT ME AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
11092723
Incident
Mar 30, 2018
Mileage
84,000 mi
AirbagsInterior & seats
Filed Nov 26, 2017
FRONT PASSENGER OCCUPANCY SEAT SENSOR IS DEFECTIVE BECAUSE IT DISABLES PASSENGER AIRBAG CREATING A SAFETY HAZARD RENDERING VEHICLE INOPERABLE FOR PASSENGER OCCUPANCY. THIS IS A KNOWN DEFECT EXPERIENCED BY PREVIOUS MODELS. COST OF REPAIR IS EXCESSIVE..
NHTSA ID
11048471
Incident
Oct 7, 2017
Mileage
102,000 mi
Airbags
Filed Aug 25, 2017
TAKATA RECALL. I RECEIVED NOTICE OF A RECALL IN 2016 AND BMW STILL HAS NOT CONTACTED ME TO SERVICE THE RECALL
NHTSA ID
11019604
Incident
Jan 1, 2016
Airbags
Filed Jul 24, 2017
TAKATA RECALL -- I RECEIVED NOTIFICATION MARCH, 2016, AND HAVE YET TO HAVE MY AIR BAG REPLACED. WHEN WILL THIS BE RESOLVED?
NHTSA ID
11010360
Incident
Mar 1, 2016
Airbags
Filed Jul 3, 2017
TAKATA RECALL - RECEIVED SAFETY RECALL NOTICE VIA MAIL 07-03-2017 THAT NECESSARY PARTS TO COMPLETE THIS RECALL WERE AVAILABLE BUT BMW DEALERSHIP IN BIRMINGHAM, AL STATED PARTS WERE NOT AVAILABLE WHEN I CALLED TO MAKE A SERVICE APPOINTMENT. THE BMW REP TOLD ME TO CALL BACK IN A FEW WEEKS - PARTS MIGHT BE AVAILABLE. I'M CONFUSED AS TO WHY I WOULD RECEIVE THIS NOTICE IF PARTS WERE NOT AVAILABLE.
NHTSA ID
11002848
Incident
Jul 3, 2017
Airbags
Filed Jun 28, 2017
THE AIR BAG HAS BEEN RECALLED FOR OVER A YEAR AND I AM STILL WAITING FOR MY APPOINTMENT TO FIX THE MATTER. WHEN THE RECALL FIRST HAPPENED I WAS VERY PREGNANT AND I CALLED BMW TELLING THEM I WAS CONCERNED. THEY SAID THAT IT WOULD BE FIXED BY 9/16 AND I AM STILL WAITING AND MY BABY WILL TURN 1 ON JULY 1,2017. WHEN WILL MY AIR BAGS BE FIXED? THIS IS A SERIOUS AND DANGEROUS MATTER.
NHTSA ID
11001847
Incident
Feb 15, 2016
Airbags
Filed Mar 18, 2017
TAKATA RECALL IT HAS BEEN OVER 1Y. SINCE OFFICIALLY NOTIFIED OF RECALL. DEALER HAS NOT CONTACTED ME ON REPAIR.
NHTSA ID
10966666
Incident
Jan 1, 2016
Airbags
Filed Nov 5, 2016
TAKATA RECALL. I LIVE IN A HIGH HUMIDITY AREA 5 MILES FROM THE GULF OF MEXICO IN NORTH WEST FLORIDA. BECAUSE OF THE HIGH HUMIDITY I FEEL I AM AT HIGH RISK OF A TAKATA AIRBAG RUPTURE. IN MARCH OF 2016 I RECEIVED MY INITIAL LETTER FROM BMW USA INFORMING ME OF THE POTENTIAL DANGEROUS TAKATA AIRBAG MODULE IN MY 2009 BMW 328I. I AM REQUESTING IMMEDIATE REPLACEMENT OF THE TAKATA AIRBAG MODULE IN MY CAR.
NHTSA ID
10924390
Incident
Mar 1, 2016
Airbags
Filed Oct 22, 2016
RECALL ON FEBRUARY 5, 2016, BMW HAS FAILED TO REPLACE THE AIRBAG IN ALMOST NINE MONTHS! WHAT GOOD IS A POSSIBLE DEATH RECALL IF THE MANUFACTURER DOES NOT REPLACE THE AIRBAG?
NHTSA ID
10918032
Incident
Feb 5, 2016
Mileage
16,800 mi
Airbags
Filed Oct 10, 2016
SPOKE TO BMW TODAY THEY ARE NOW TALKING ABOUT THE PARTS NOT COMING IN UNTIL 2017. THEY HAVE NO IDEA WHAT MONTH SO I COULD STILL BE OVER A YEAR AWAY FROM RESOLVING THIS. I CANT EVEN SELL THE CAR OR TRADE IT IN BECAUSE THEY CANT RESALE IT WITHOUT CORRECTING THE RECALL. ACURA WAS PAYING FOR A LOANER CAR UNTIL THE RECALL WAS CORRECTED I GUESS BMW FEELS ITS OWNERS ARE MORE EXPENDABLE??
NHTSA ID
10915040
Incident
Oct 10, 2016
Airbags
Filed Sep 19, 2016
TAKATA RECALL: MY LOCAL DEALER STILL SAYS THEY DO NOT HAVE THE PARTS TO SERVICE MY CAR. I WAS NOTIFIED LAST WINTER THAT MY CAR WAS UNSAFE, AND I STILL DO NOT HAVE THE AIRBAG FIXED. I CHECKED THE RECALL SITE AND IT SAYS INTERIM PARTS ARE AVAILABLE BUT THE DEALER WILL NOT INSTALL THEM! WHEN WILL THIS BE COMPLETE. AM I DRIVING A TIME BOMB?
NHTSA ID
10907974
Incident
Sep 19, 2016
Mileage
98,000 mi
AirbagsElectricalSeat belts
Filed Jan 9, 2016
COUPE OF TIME THE VEHICLE LOST POWER AS THE RESULT SRS & AIRBAG LIGHT NOW STAY ON.
NHTSA ID
10819107
Incident
Aug 11, 2015
Mileage
40,000 mi
AirbagsInterior & seatsSeat belts
Filed Sep 18, 2015
I TURNED ON MY VEHICLE ONE DAY AND A MESSAGE SAYING "PASSENGER RESTRAINT SYSTEM MALFUNCTION. CONTINUE TO WEAR SEATBELT. BRING TO LOCAL BMW DEALERSHIP." THE DAY BEFORE NOTHING HAPPEN AS I WAS DRIVING HOME FROM DALLAS TO HOUSTON. OCCASIONALLY AS I DRIVE WITH SOMEONE SITTING IN THE PASSENGER SEAT, THE WARNING GOES AWAY BUT THEN THE CHIME GOES OFF AND THE MESSAGE REAPPEARS. THIS HAPPEN ALL IN JUNE, JULY, AND AUGUST. NOW EVEN WHEN NO ONE IS SITTING ON THE PASSENGER SIDE, THE WARNING COMES ON AND STAYS ON. THE SEATBELT AS WELL SEEMS TO HAVE NO RESTRAINT AND IS A SAFETY CONCERN BECAUSE IF I WAS EVER IN AN ACCIDENT, THE SEATBELT WON'T HOLD THE PASSENGER BACK.
NHTSA ID
10765127
Incident
Jul 6, 2015
Mileage
75,000 mi
Airbags
Filed May 22, 2015
THE CAR WAS STORED OUTSIDE IN EXTREME HEAT DURING THE MONTH OF APRIL - 90+ DEGREES FOR OVER 3 WEEKS. (IN FLORIDA) AIR BAG SENSOR AND SEAT BELT SENSOR ON PASSENGER SIDE, INCORRECTLY ALERTING, WHEN SOMEONE OR NO ONE WAS IN THE SEAT. NOW THE SENSOR IS ON ALL THE TIME. ALSO THE FAN WHICH COOLS THE ENGINE WAS EXTREMELY LOUD AND ON EVERY MORNING WHEN CAR WAS STARTED.
NHTSA ID
10720954
Incident
Apr 30, 2015
Mileage
68,000 mi
Airbags
Filed Oct 21, 2014
Crash reported3 injuries reported
NONE OF THE AIRBAGS DEPLOYED IN OUR CAR ACCIDENT. WE WERE AT A STAND STILL, OR MOVING VERY SLOWLY AND ANOTHER CAR HIT US IN THE REAR DRIVER SIDE PANEL NEAR THE TIRE, AT HIGH IMPACT. *TR
NHTSA ID
10649176
Incident
Aug 7, 2013
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own