Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2009 BMW 3 Series submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
4 MONTHS AGO MY CAR STOPPED SUDDENLY MECHANIC CHANGED FUEL PUMP , COUPLE WEEKS AFTER THAT IT HAPPENS AGAIN I TOOK IT BACK AND THE MECHANIC SAID EVERYTHING IS OK , I WENT HOME AND TODAY I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SUDDENLY STOPPED AGAIN, I WAS SO SCARED I JUST WANT TO KNOW IF YOU GOING TO FIX THIS PROBLEM
I TOOK MY CAR TO A BMW DEALERSHIP IN CANNONSBURG, PA. HAD NO ISSUES WHATSOEVER DROPPING IT OFF. I HAD DRIVEN 3 HOURS TO GET TO THE DEALERSHIP FOR THE RECALL. BY THE END OF THE DAY I RECEIVED A CALL TELLING ME MY CAR WAS OVER HEATING AND NOT DRIVABLE. HOW IS THAT MY RESPONSIBILITY? WHEN OBVIOUSLY I DROVE IT A LONG DISTANCE TO GET 3 RECALLS TAKEN CARE OF. I WAS TOLD THE WATER PUMP, I THINK WAS NOT WORKING? IT WAS WORKING WHEN I DROPPED IT OFF? IF IT WAS OVERHEATING I COULD HAVE NEVER BEEN ABLE TO DRIVE IT. PLEASE HELP ME FIGURE OUT OUR TO RESOLVE THIS ISSUE. I NEED MY CAR AND I'M REGRETTING TAKING IT IN FOR A RECALL NOW.
FUEL INJECTORS BEGAN LEAKING AND HAVE BECOME FAULTY CAUSING MIS-FIRING. BMW HAD A SIMILAR RECALL INVOLVING CARS WITH THE SAME MODEL YEAR AND ENGINE AS MY CAR BUT HAS REFUSED TO CLAIM IT WAS ALSO INVOLVED IN THE RECALL.
MARCH 28, 2018 - DRIVING ON THE FREEWAY, CAR SUDDENLY COMES TO A STOP AND SHOWS MESSAGE FUEL PUMP WITH CAR ON ROCK ICON. CAR GETS TOWED. NEXT DAY MECHANIC SAYS IT RAN OUT OF GAS, ADDED GAS STARTED THE CAR. MARCH 29, 2018 CAR STALLS AFTER 5 MILES NEAR THE RAMP OF EXIT. GET THE CAR TOWED TO ANOTHER MECHANIC. MECHANIC DOES NOT FIND ANY PROBLEMS. APRIL 14TH, 2018 - CAR STOPS ON THE FREEWAY. TOW IT TO MECHANIC MECHANIC SAYS THAT ITS RELATED TO FUEL TANK SENSOR. THIS CAUSES A WRONG READING OF LEVEL OF GAS IN THE CAR. MECHANIC CHANGES IT AND CAR RUNS OK FOR 2 MONTHS. JUNE 21, 2018 - CAR STOPS ON THE FREEWAY WITH THE SAME MESSAGE "SERVICE ENGINE SOON" WITH THE CAR ON ROCK ICON. I GET TOWING SERVICE TO ADD GAS AND WAIT FOR AN HOUR. RESTART THE CAR AND IT WORKS. THE MESSAGE IS GONE, THE ICON IS GONE. THIS IS THE FOURTH TIME I WAS STRANDED ON THE FREEWAY.
WHEN CROSSING AN INTERSECTION ENGINE LOST POWER AND POWER STEERING WENT OUT. TOOK CAR TO BMW DEALERSHIP AND THEY SAID THE FUEL PUMP WENT OUT AND THE PUMP AND TANK HAVE TO BE REPLACED.
2009 BMW 335D, EGR COOLER CRACKS OPEN AND STARTS FUMING UNFILTERED DIESEL EXHAUST INTO THE ENVIRONMENT AND INTO COCK PIT OF CAR. HIGHLY DANGEROUS GAS HAS SEVERE IMPACT TO OCCUPANTS, CAR COULD NOT BE DRIVEN AS EXHAUST SMELL INSIDE OF CAR. BMW REFUSE TO FIX THIS UNDER BELOW MENTIONED RECALL AS IT DOES NOT INCLUDE THE COOLER. RECALL CAMPAIGN NO. 11E-A03: BMW VOLUNTARY EMISSIONS RECALL CAMPAIGN SCR CATALYST, EGR VALVE AND/OR DEF MIXER AND ECU SOFTWARE FLASH FAILED EXHAUST COOLER MAKES THE CAR ILLEGAL ON ROAD AS IT EXCEEDS EMISSION LIMITS AND IS IMPACTING THE ENVIRONMENT AND IS A HEALTH HAZARD. *TR
ON THURSDAY, AUGUST 18, 2011, MY 2009 328I SHUT DOWN WITHOUT NOTICE IN THE MIDDLE LANE OF I-90 AT MILE MARKER 80.002 ABOUT A MILE FROM OHARE AIRPORT IN CHICAGO. IT WAS UNABLE TO RESTART AND I WAS LEFT TO CALL 911 AND SPEND 10 MINUTES WAITING FOR DOT TO TOW ME OFF THE MIDDLE OF THE HIGHWAY AND TO A RESIDENTIAL NEIGHBORHOOD TO WAIT ANOTHER HOUR FOR AAA TO TOW MY CAR TO PERILLO BMW IN CHICAGO TO ASSESS THE ISSUE. JUNE 15TH 2011: ABOUT 3 HOURS AFTER BRINGING MY CAR INTO THE ZIMBRICK BMW SERVICE FACILITY TO HAVE A SET OF AFTER-MARKET LED LIGHTS INSTALLED AT COST, THE SERVICE ENGINE SOON LIGHT APPEARED ILLUMINATED ON MY DASHBOARD. AS I HAD NEVER SEEN THIS LIGHT APPEAR ON MY LESS THAN 2 YEAR OLD CAR BEFORE, I IMMEDIATELY CALLED THE PERSON WHO WAS HEAD OF YOUR SERVICE DEPARTMENT TO DISCUSS HOW THIS LIGHT COULD APPEAR FOR THE FIRST TIME AFTER HAVING MY CAR IN HOURS EARLIER ON A SERVICE APPOINTMENT THAT SHOULD NOT HAVE TOUCHED THE ENGINE. A LOANER CAR WAS PROMPTLY DRIVEN TO MY OFFICE, TO CHECK INTO THE ISSUE AND TAKE MY CAR BACK TO THE DEALERSHIP FOR FURTHER INSPECTION, IF NECESSARY. THE FOLLOWING IS THE CONVERSATION THAT TRANSPIRED BETWEEN THE SERVICE REP AND I, UPON HIS REVIEW OF MY VEHICLE, USING A COMPUTER CONNECTION TO PULL DATA FROM MY CARS ONBOARD COMPUTER SYSTEM: SA: WHEN WAS THE LAST TIME YOU FILLED THE CAR WITH GAS? ME: (CHECKING THE ODOMETER, AS I RESET IT WITH EACH FULL TANK OF GAS) ABOUT 97 MILES AGO. SA: WELL, THE COMPUTER IS REPORTING THE ISSUE HAS SOMETHING TO DO WITH YOUR FUEL PUMP, HOWEVER, I THINK IT MIGHT JUST BE THAT YOUR GAS CAP MAY HAVE BEEN UNSCREWED. ME: I CAN'T SAY THAT MAKES MUCH SENSE, AS I FILLED IT UP 97 MILES AGO AND HAVEN'T SEEN AN ISSUE UNTIL NOW. SA; WELL, LET ME JUST TURN THE INDICATOR LIGHT OFF AND LET ME KNOW IF YOU RUN INTO THIS ISSUE AGAIN.
2009 BMW 328I WITH 17K MILES MALFUNCTIONED CAUGHT FIRE AND EXPLODED. I WAS INJURED BY THE FIRE GETTING OUT. IT WAS A TOTAL LOSS VEHICLE FIRE CAUSING PERSONAL INJURY. IN ADDITION TO THE COST OF THE CAR THERE WAS ADDITIONAL 20K PERSONAL PROPERTY DAMAGE. IT WAS NOT CAUSED BY COLLISION OR OPERATOR ERROR. ON 15 NOV 2010 APPROX 7: 30PM AFTER ABOUT 8 MINS OF DRIVING MY CAR STARTED TO LOSE POWER AND THE SES LIGHT CAME ON. IT ACTED AS IF IT WAS RUNNING OUT OF GAS I PULLED OVER OFF OF THE SHOULDER IN THE GRASS. THE CAR DIED AND WOULD NOT START BACK UP I TOOK MY FLASH LIGHT AND LOOKED UNDER THE HOOD.I DID NOT SEE ANYTHING OR NOTICE ANYTHING UNUSUAL. AFTER A LITTLE TIME THE CAR STARTED BACK UP, THE SES LIGHT DID NOT COME BACK ON. IT WAS DARK OUTSIDE, I WAS OUT OF STATE AND BMW WAS CLOSED SO I TURNED BACK. I DROVE APPROX 1 BLOCK TO A DRIVEWAY WHERE I STOPPED AND CALLED MY HUSBAND TO SAY I WOULD NOT COME HOME UNTIL MY CAR COULD BE SEEN. I BEGAN TO DRIVE BACK TOWARDS LONGVIEW, TX. I ENTERED THE HIGHWAY ON THE OTHER SIDE OF THE ROAD AT ABOUT 50 MPH MY CAR BEGAN LOSING POWER. THE ENGINE MADE A LOAD NOISE AND THE RPM GAUGE WENT UP TO 7000 RPMS I WAS IN TRAFFIC AND NEEDED TO PULL OVER. I PUT THE CAR IN NEUTRAL AND COASTED AT APPROX 40 MPH I PUT THE CAR IN 4TH GEAR AND IT REDLINED AGAIN. I PUT IT BACK INTO NEUTRAL THE CLUTCH WENT TO THE FLOOR. STILL COASTING IN TRAFFIC I GOT OFF THE ROAD AS SOON AS I COULD . IT DIED ON TOP OF A BRIDGE WITH A NARROW SHOULDER. I TURNED OFF THE CAR AND CALLED ROADSIDE ASSISTANCE, WHILE TALKING TO THEM I SEEN FLAMES COMING FROM THE DRIVERS FRONT WHEEL AREA. WITHOUT A SECOND THOUGHT I GOT OUT OF THE CAR I UNDID MY SEAT BELT OPENED THE DRIVERS DOOR AND JUMPED OUT ONLY MY CELL IN HAND. THERE WAS A WALL OF FLAMES TALLER THAN ME I GOT BURNED GETTING AWAY FROM THE CAR I RAN THROUGH THE FLAMES INTO ON COMING TRAFFIC AND WAS ALMOST HIT BY AN 18 WHEELER. I WAS IN THE MIDDLE OF THE BRIDGE WHEN I HEARD THE 1ST EXPLOSION AND THE 2ND AS I RAN OFF OF THE BRIDGE. *TR
BMW 328I STALLS- NO POWER UPON TAKE OFF AND WHILE DRIVING. *TR
2009 BMW 335I, HIGH PRESSURE FUEL PUMP FAILURE. 9500 MILES ON VEHICLE. ENGINE IS SLOW TO START. WHILE DRIVING AND RPM ABOVE 3000, CHECK ENGINE LIGHT COMES ON AND ENGINE REDUCES POWER SIGNIFICANTLY. IF PUMP WERE TO FAIL COMPLETELY, ENGINE WOULD DIE, LEAVING DRIVER WITHOUT POWER STEERING. THIS COULD BE A MAJOR SAFETY PROBLEM ON HIGHWAYS WITH DENSE TRAFFIC. AFTER READING INTERNET BLOGS ON VEHICLE, THIS IS A KNOWN DEFECT FOR BMW N54 ENGINES. SOME DRIVERS HAVE HAD THE PUMP REPLACED MULTIPLE TIMES WITH SAME OUTCOME EACH TIME. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .