2009 BMW 3 Series Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 BMW 3 Series, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags1522.1%
- Fuel system1014.7%
- Electrical811.8%
- Engine811.8%
- Exterior lighting57.4%
- Visibility45.9%
- Seat belts34.4%
- Steering34.4%
- Interior & seats34.4%
- Transmission22.9%
- Brakes22.9%
- Powertrain (other)11.5%
- Body & structure11.5%
- Other / unspecified11.5%
- Driver assistance11.5%
- Tires & wheels11.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
HELLO, MY 2009 BMW E92 328I IS EXPERIENCING AN ISSUE WHERE THE FRONT PASSENGER SEAT SENSOR IS NOT FUNCTIONING PROPERLY, WHICH WILL CAUSE THE AIRBAG AND SEATBELT TO NOT FUNCTION AS INTENDED. THERE HAVE BEEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE, BUT WITH THE SAME DESIGN AND PARTS, I DO NOT UNDERSTAND HOW MY CAR IS NOT COVERED. (HTTPS://BRANDILAW.COM/2013/12/26/BMW-RECALLS-76565-VEHICLES-DUE-TO-A-FRONT-PASSENGER-SEAT-ELECTRONIC-SENSING-MAT-FAILURE/) THIS IS A VERY DANGEROUS PROBLEM. I HAVE READ ON SEVERAL ONLINE FORUMS THAT IT IS A RECURRING PROBLEM IN THE CARS AFTER THE EFFECTIVE RECALL DATE. I AM TRYING MY BEST TO DO DUE DILIGENCE AND INFORM THE NTSB TO REVIEW THIS INCIDENT WITHIN OTHER BMW MODELS AND TO HOPEFULLY REMEDY ANY AFFECTED CARS. THE DESIGN OF THE SENSOR IS VERY POORLY CONSTRUCTED AND VERY EXPENSIVE TO FIX, LEAVING MANY OWNERS TO SIMPLY FOREGO MAKING THE NECESSARY FIXES. IN FACT, SEVERAL MECHANICS INFORMED ME THAT CUSTOMERS TYPICALLY AVOID MAKING THE FIX DUE TO HOW EXPENSIVE IT IS, RUNNING THE RISK OF THEIR PASSENGER NOT BEING PROTECTED IN THE EVENT OF A COLLISION. I HOPE THE NTSB CAN LOOK INTO THIS PROBLEM. PLEASE FEEL FREE TO CONTACT ME AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FRONT PASSENGER OCCUPANCY SEAT SENSOR IS DEFECTIVE BECAUSE IT DISABLES PASSENGER AIRBAG CREATING A SAFETY HAZARD RENDERING VEHICLE INOPERABLE FOR PASSENGER OCCUPANCY. THIS IS A KNOWN DEFECT EXPERIENCED BY PREVIOUS MODELS. COST OF REPAIR IS EXCESSIVE..
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
4 MONTHS AGO MY CAR STOPPED SUDDENLY MECHANIC CHANGED FUEL PUMP , COUPLE WEEKS AFTER THAT IT HAPPENS AGAIN I TOOK IT BACK AND THE MECHANIC SAID EVERYTHING IS OK , I WENT HOME AND TODAY I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SUDDENLY STOPPED AGAIN, I WAS SO SCARED I JUST WANT TO KNOW IF YOU GOING TO FIX THIS PROBLEM
I TOOK MY CAR TO A BMW DEALERSHIP IN CANNONSBURG, PA. HAD NO ISSUES WHATSOEVER DROPPING IT OFF. I HAD DRIVEN 3 HOURS TO GET TO THE DEALERSHIP FOR THE RECALL. BY THE END OF THE DAY I RECEIVED A CALL TELLING ME MY CAR WAS OVER HEATING AND NOT DRIVABLE. HOW IS THAT MY RESPONSIBILITY? WHEN OBVIOUSLY I DROVE IT A LONG DISTANCE TO GET 3 RECALLS TAKEN CARE OF. I WAS TOLD THE WATER PUMP, I THINK WAS NOT WORKING? IT WAS WORKING WHEN I DROPPED IT OFF? IF IT WAS OVERHEATING I COULD HAVE NEVER BEEN ABLE TO DRIVE IT. PLEASE HELP ME FIGURE OUT OUR TO RESOLVE THIS ISSUE. I NEED MY CAR AND I'M REGRETTING TAKING IT IN FOR A RECALL NOW.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
RECALL # 17V676, 17V683 IT HAS BEEN NEARLY A YEAR AND I'M STILL UNABLE TO MAKE REPAIR APPOINTMENT WITH BMW DEALER FOR REASON OF PARTS UNAVAILABLE. MY AIR CONDITIONING SYSTEM COULDN'T KEEP CAR COOL ENOUGH AS HEAT FROM THE ENGINE IS HIGH.
MY CAR IS EXPERIENCING PLASTIC BURNING ODOR AND SMOKE FROM THE COOLING VENTS, BMW HAS OPENED A RECALL BUT THEY DON'T HAVE THE PARTS TO COMPLETE THE REPAIRS.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
RECALL # 17V676, 17V683 IT HAS BEEN NEARLY A YEAR AND I'M STILL UNABLE TO MAKE REPAIR APPOINTMENT WITH BMW DEALER FOR REASON OF PARTS UNAVAILABLE. MY AIR CONDITIONING SYSTEM COULDN'T KEEP CAR COOL ENOUGH AS HEAT FROM THE ENGINE IS HIGH.
IN NOVEMBER 2017 I RECEIVED TWO (2) RECALL NOTICES FOR MY 2009 BMW 328I. I WAS ADVISED THAT THE BLOWER MOTOR WIRING (RECALL CAMPAIGN # 17V-676) AND PCV VALVE HEATER (RECALL CAMPAIGN # 17V-676) WERE DEFECTIVE. I WAS FURTHER NOTIFIED THAT NO REMEDY FOR EITHER DEFECT WAS AVAILABLE AT THAT TIME. IT IS NOW SEPTEMBER 2018. I HAVE CONTACTED BMW AND BEEN ADVISED THAT AT THIS TIME A REMEDY REMAINS UNAVAILABLE. I AM CONSIDERING SELLING OR TRADING IN MY VEHICLE BUT BECAUSE THIS RECALL HAS NOT YET BEEN COMPLETED MY RESALE PRICE MAY BE LOWERED. IF TWO (2) RECALL REPAIRS HAVE NOT BEEN PERFORMED 10 MONTHS AFTER A RECALL NOTICE HAS BEEN ISSUED, WHY BOTHER ISSUING THE RECALL NOTICE IN NOVEMBER 2017 IF IT IS FOR ANY OTHER PURPOSE THAN BUREAUCRATIC PAPER SHUFFLING FOR BMW TO CLAIM TO THE NHTSA THAT BMW IS GOING TO FIX A DEFECT WHILE ACTUALLY DOING NOTHING TO REMEDY THE DEFECT?
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
INTERMITTENT SIDE LIGHT, BRAKE LIGHT PROBLEM
THE RIGHT TAIL LIGHTS' TURN SIGNAL START FLICKERING WITH THE LIGHT ERROR SIGNAL IN THE DASH, I RESEARCHED IT TO FIND OUT THAT THEY HAVE BEEN SEVERAL SERVICE BULLETINS OUT ABOUT THE REAR TURN SIGNALS GETTING CORROSION. I CALLED THE DEALER AND THEY STATED IT WAS OUT OF WARRANTY AND THEY WOULD NOT PAY TO FIX IT. THEY STATED THEY KNEW THE SERVICE BULLETINS WERE OUT BUT IT WAS NOT A RECALL. AFTER FURTHER SEARCHING I FOUND OUT THE OLDER MODELS HAD A RECALL TO FIX THIS ISSUE. IF THEY KNOW THEY HAVE AN ISSUE THEN WHY DON'T THEY FIX IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
SUNROOF EXPLODED WHILE DRIVING HOME, POWERFUL IMPLOSION, GLASS EVERYWHERE.
SUNROOF EXPLODED UPWARD MAKING A "GUN SHOT" TYPE SOUND LEAVING A BASKETBALL SIZED HOLE IN THE ROOF. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
HELLO, MY 2009 BMW E92 328I IS EXPERIENCING AN ISSUE WHERE THE FRONT PASSENGER SEAT SENSOR IS NOT FUNCTIONING PROPERLY, WHICH WILL CAUSE THE AIRBAG AND SEATBELT TO NOT FUNCTION AS INTENDED. THERE HAVE BEEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE, BUT WITH THE SAME DESIGN AND PARTS, I DO NOT UNDERSTAND HOW MY CAR IS NOT COVERED. (HTTPS://BRANDILAW.COM/2013/12/26/BMW-RECALLS-76565-VEHICLES-DUE-TO-A-FRONT-PASSENGER-SEAT-ELECTRONIC-SENSING-MAT-FAILURE/) THIS IS A VERY DANGEROUS PROBLEM. I HAVE READ ON SEVERAL ONLINE FORUMS THAT IT IS A RECURRING PROBLEM IN THE CARS AFTER THE EFFECTIVE RECALL DATE. I AM TRYING MY BEST TO DO DUE DILIGENCE AND INFORM THE NTSB TO REVIEW THIS INCIDENT WITHIN OTHER BMW MODELS AND TO HOPEFULLY REMEDY ANY AFFECTED CARS. THE DESIGN OF THE SENSOR IS VERY POORLY CONSTRUCTED AND VERY EXPENSIVE TO FIX, LEAVING MANY OWNERS TO SIMPLY FOREGO MAKING THE NECESSARY FIXES. IN FACT, SEVERAL MECHANICS INFORMED ME THAT CUSTOMERS TYPICALLY AVOID MAKING THE FIX DUE TO HOW EXPENSIVE IT IS, RUNNING THE RISK OF THEIR PASSENGER NOT BEING PROTECTED IN THE EVENT OF A COLLISION. I HOPE THE NTSB CAN LOOK INTO THIS PROBLEM. PLEASE FEEL FREE TO CONTACT ME AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
COUPE OF TIME THE VEHICLE LOST POWER AS THE RESULT SRS & AIRBAG LIGHT NOW STAY ON.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
NOTICED A VERY SLIGHT TAPPING WHEN THE CAR WAS FIRST CRANKED--BUT NO ENGINE WARNING LIGHTS. AFTER DRIVING IT FOR A FEW MILES, A WARNING LIGHT INDICATING "CHARGING MALFUNCTION" FLASHED ON, AND THE BATTERY SYMBOL APPEARED. BECAUSE I WAS THE PASSENGER, I GOOGLED "BMW 328I CHARGING MALFUNCTION" AND THE FIRST RESULT THAT CAME UP READ "BMW/ JANUARY 2013/ RECALL CAMPAIGN NO. 12V-550: ENGINE BELT IDLER PULLEY BOLT" FOR MYS 2009-2012 BMW X5 XDRIVE 35S SAVS. BEFORE I COULD INFORM DRIVER, HE COMPLAINED THAT HE HAD LOST POWER STEERING. AS WE WERE LITERALLY YARDS FROM OUR DESTINATION, WE PARKED, AND RETURNED TO THE CAR TWO HOURS LATER. WHEN WE RECRANKED THE CAR, SAME WARNINGS. WE DECIDED TO DRIVE TO LOCAL BMW SERVICE STATION. AT A STOP LIGHT A FEW MILES FURTHER, MANY WARNING LIGHTS TURNED ON SIMULTANEOUSLY, THE WINDSHIELD WIPERS TURNED ON, BUT THE PANEL SAID IT WAS STILL DRIVABLE AND NEEDED SERVICE SOON. WHEN THE LIGHT CHANGED, THE PANEL WENT OFF, AND THE CAR WAS STOPPED DEAD IN THE MIDDLE OF A MAJOR ROAD. PUSHED IT TO THE SIDE OF THE ROAD TO FIND THE BOLT BROKEN AND THE PULLEY AND BELT LOOSE. UPON HAVING IT TOWED TO BMW REPAIR, WE WERE TOLD THE A/C COMPRESSOR W/CLUTCH, BELT TENSIONER AND BELT, AND OIL FILTER HOUSING GASKET NEEDED TO BE REPLACED TO THE TUNE OF ABOUT $5090. (CAR HAD BEEN GIVEN A CLEAN BILL OF HEALTH DURING LAST OIL CHANGE, AND THE A/C WAS WORKING WELL EARLIER THAT MORNING.) WONDERING WHY THE EBIP BOLT WAS RECALLED IN SO MANY OTHER BMW MODELS THAT YEAR BUT NOT IN OURS. INFORMATION CONTAINED IN THEIR RECALL NOTIFICATION EXACTLY MATCHED THE DESCRIPTION OF OUR PROBLEM.
HE TENIDO VARIOS PROBLEMAS CON EL CARRO, CORRIENDO AL VOLTEAR SE ME APAGO DOS VECES Y FUE MUY PELIGROSO PORQUE LOS CARROS QUE IBAN ATRAS CASI ME PEGAN Y CLARO SE MOLESTARON MUCHO AL SACAR LA VUELTA RAPIDO PARA NO GOLPEAR MI CARRO, LO LLEVE AL MECANICO Y TARDO MUCHO PARA HALLAR EL PROBLEMA, LA FLECHA DERECHA (BLINKING LIGHT) ESTA QUEBRADA LO HACE MUY RAPIDO Y AL CHECAR ME DIJERON QUE SE TIENE QUE REPARAR TODO INCLUIDO EL FOCO DE ATRAS, PROBLEMA CON LOS CABLES DE BATERIA ESO SI ME LO ARREGLARON GRATIS PORQUE TIENE RECALL, PERO LUEGO LA BATERIA EMPEZO A FALLAR Y HUBO QUE CAMBIARLA, EL VOLANTE ESTA MUY DURO Y AL VOLTEAR TENGO QUE HACERLO CON MUCHO CUIDADO PARA NO PEGARLE AL DEL OTRO CARRIL, EL MECANICO NO HA PODIDO COMPONER ESE PROBLEMA, A VECES SE HACELERA SOLO CUANDO ESTOY HACIENDO UN ALTO Y NO SE NI PORQUE LO HACE, Y TAMPOCO SE CUANDO VA A PASAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
HELLO, MY 2009 BMW E92 328I IS EXPERIENCING AN ISSUE WHERE THE FRONT PASSENGER SEAT SENSOR IS NOT FUNCTIONING PROPERLY, WHICH WILL CAUSE THE AIRBAG AND SEATBELT TO NOT FUNCTION AS INTENDED. THERE HAVE BEEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE, BUT WITH THE SAME DESIGN AND PARTS, I DO NOT UNDERSTAND HOW MY CAR IS NOT COVERED. (HTTPS://BRANDILAW.COM/2013/12/26/BMW-RECALLS-76565-VEHICLES-DUE-TO-A-FRONT-PASSENGER-SEAT-ELECTRONIC-SENSING-MAT-FAILURE/) THIS IS A VERY DANGEROUS PROBLEM. I HAVE READ ON SEVERAL ONLINE FORUMS THAT IT IS A RECURRING PROBLEM IN THE CARS AFTER THE EFFECTIVE RECALL DATE. I AM TRYING MY BEST TO DO DUE DILIGENCE AND INFORM THE NTSB TO REVIEW THIS INCIDENT WITHIN OTHER BMW MODELS AND TO HOPEFULLY REMEDY ANY AFFECTED CARS. THE DESIGN OF THE SENSOR IS VERY POORLY CONSTRUCTED AND VERY EXPENSIVE TO FIX, LEAVING MANY OWNERS TO SIMPLY FOREGO MAKING THE NECESSARY FIXES. IN FACT, SEVERAL MECHANICS INFORMED ME THAT CUSTOMERS TYPICALLY AVOID MAKING THE FIX DUE TO HOW EXPENSIVE IT IS, RUNNING THE RISK OF THEIR PASSENGER NOT BEING PROTECTED IN THE EVENT OF A COLLISION. I HOPE THE NTSB CAN LOOK INTO THIS PROBLEM. PLEASE FEEL FREE TO CONTACT ME AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FRONT PASSENGER OCCUPANCY SEAT SENSOR IS DEFECTIVE BECAUSE IT DISABLES PASSENGER AIRBAG CREATING A SAFETY HAZARD RENDERING VEHICLE INOPERABLE FOR PASSENGER OCCUPANCY. THIS IS A KNOWN DEFECT EXPERIENCED BY PREVIOUS MODELS. COST OF REPAIR IS EXCESSIVE..
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
2009 BMW 328I WITH 17K MILES MALFUNCTIONED CAUGHT FIRE AND EXPLODED. I WAS INJURED BY THE FIRE GETTING OUT. IT WAS A TOTAL LOSS VEHICLE FIRE CAUSING PERSONAL INJURY. IN ADDITION TO THE COST OF THE CAR THERE WAS ADDITIONAL 20K PERSONAL PROPERTY DAMAGE. IT WAS NOT CAUSED BY COLLISION OR OPERATOR ERROR. ON 15 NOV 2010 APPROX 7: 30PM AFTER ABOUT 8 MINS OF DRIVING MY CAR STARTED TO LOSE POWER AND THE SES LIGHT CAME ON. IT ACTED AS IF IT WAS RUNNING OUT OF GAS I PULLED OVER OFF OF THE SHOULDER IN THE GRASS. THE CAR DIED AND WOULD NOT START BACK UP I TOOK MY FLASH LIGHT AND LOOKED UNDER THE HOOD.I DID NOT SEE ANYTHING OR NOTICE ANYTHING UNUSUAL. AFTER A LITTLE TIME THE CAR STARTED BACK UP, THE SES LIGHT DID NOT COME BACK ON. IT WAS DARK OUTSIDE, I WAS OUT OF STATE AND BMW WAS CLOSED SO I TURNED BACK. I DROVE APPROX 1 BLOCK TO A DRIVEWAY WHERE I STOPPED AND CALLED MY HUSBAND TO SAY I WOULD NOT COME HOME UNTIL MY CAR COULD BE SEEN. I BEGAN TO DRIVE BACK TOWARDS LONGVIEW, TX. I ENTERED THE HIGHWAY ON THE OTHER SIDE OF THE ROAD AT ABOUT 50 MPH MY CAR BEGAN LOSING POWER. THE ENGINE MADE A LOAD NOISE AND THE RPM GAUGE WENT UP TO 7000 RPMS I WAS IN TRAFFIC AND NEEDED TO PULL OVER. I PUT THE CAR IN NEUTRAL AND COASTED AT APPROX 40 MPH I PUT THE CAR IN 4TH GEAR AND IT REDLINED AGAIN. I PUT IT BACK INTO NEUTRAL THE CLUTCH WENT TO THE FLOOR. STILL COASTING IN TRAFFIC I GOT OFF THE ROAD AS SOON AS I COULD . IT DIED ON TOP OF A BRIDGE WITH A NARROW SHOULDER. I TURNED OFF THE CAR AND CALLED ROADSIDE ASSISTANCE, WHILE TALKING TO THEM I SEEN FLAMES COMING FROM THE DRIVERS FRONT WHEEL AREA. WITHOUT A SECOND THOUGHT I GOT OUT OF THE CAR I UNDID MY SEAT BELT OPENED THE DRIVERS DOOR AND JUMPED OUT ONLY MY CELL IN HAND. THERE WAS A WALL OF FLAMES TALLER THAN ME I GOT BURNED GETTING AWAY FROM THE CAR I RAN THROUGH THE FLAMES INTO ON COMING TRAFFIC AND WAS ALMOST HIT BY AN 18 WHEELER. I WAS IN THE MIDDLE OF THE BRIDGE WHEN I HEARD THE 1ST EXPLOSION AND THE 2ND AS I RAN OFF OF THE BRIDGE. *TR
I OWN BMW 320D 2009, MY PROBLEM WITH THE CAR IS EXACTLY THE OPPOSITE, AS MY CAR SUDDENLY ACCELERATE BY ITS SELF, AS I GO DOWN FROM SAY 75 MPH AND RELEASE THE BRAKES, SUDDENLY THE CAR SPEEDS UP AGAIN. THIS IS HAPPEN TO ME SEVERAL TIMES AND BMW SAYS THIS WAS NOTHING I WAS ASSUMING THIS, AFTER COMPLAINED AND COMPLAINED, FINALLY AN IGINUER LOOKED AT MY CAR AND KEPT IT FOR A DAY, BUT ONLY TO SAY NOTHING IS WRONG. IT KEEPS HAPPENING AND HAPPENING AND BMW DOES NOT REACT, AS I MENTIONED TOYOTA IN ONE OF MY LETTERS TO THEM, THEY ANSWERED ME ANGRY WITH WE NOT TOYOTA. TO THIS POINT I KEEP COMPLAINING ND COMPLAINING AND ALSO USE MY OTHER CAR MORE OFTEN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE VEHICLE ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. TWO PASSENGERS SUFFERED NECK INJURIES AND THE FRONT AND SIDE AIR BAGS DEPLOYED. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ACCELERATE WHILE THE BRAKES WERE APPLIED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.
2009 BMW 328I. CONSUMER WRITES IN DISCONTENT REGARDING MAINTENANCE PERFORMANCE *TGW THE CONSUMER STATED THE MAINTENANCE WAS NOT PERFORMED AS INDICATED ON THE INVOICE. THE CONSUMER STATED HE DID A COMPARISON OF THE BRAKE FLUID BEFORE HE TOOK THE VEHICLE TO THE DEALER AND AFTER HE RETURNED FROM THE DEALER AND THE PICTURES SHOWED THE BRAKE FLUID HAD NOT BEEN CHANGED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I OWN BMW 320D 2009, MY PROBLEM WITH THE CAR IS EXACTLY THE OPPOSITE, AS MY CAR SUDDENLY ACCELERATE BY ITS SELF, AS I GO DOWN FROM SAY 75 MPH AND RELEASE THE BRAKES, SUDDENLY THE CAR SPEEDS UP AGAIN. THIS IS HAPPEN TO ME SEVERAL TIMES AND BMW SAYS THIS WAS NOTHING I WAS ASSUMING THIS, AFTER COMPLAINED AND COMPLAINED, FINALLY AN IGINUER LOOKED AT MY CAR AND KEPT IT FOR A DAY, BUT ONLY TO SAY NOTHING IS WRONG. IT KEEPS HAPPENING AND HAPPENING AND BMW DOES NOT REACT, AS I MENTIONED TOYOTA IN ONE OF MY LETTERS TO THEM, THEY ANSWERED ME ANGRY WITH WE NOT TOYOTA. TO THIS POINT I KEEP COMPLAINING ND COMPLAINING AND ALSO USE MY OTHER CAR MORE OFTEN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
PAINT DEFECT ON NEW CAR, 2009 BMW , PURCHASED ON MARCH 2010. THE PAINT IS PEALING IN 4 PLACES. CAR PURCHASED NEW IN MARCH 2010. MANUFACTURER CLAIMS PEALING IS FROM A "EXTERNAL SOURCE". THIS IS NOT PLAUSIBLE AS PEALING IS IN 4 SPOTS, TWO DIFFERENT LOCATIONS. BMWS OWN WARRANTY VENDOR FOR BODY WORK INDICATED THAT IS WAS "APPARENTLY A PAINT DEFECT ".THE BMW REGIONAL INSPECTOR SAID NO, AN EXTERNAL PROBLEM, DENYING WHAT IS OBVIOUSLY A MANUFACTURING ( PAINTING )DEFECT.. BMW, OFFERED, A "GOOD FAITH" ADJUSTMENT OF 50% OF REPAIR COST BUT IF IT IS A DEFECT IT SHOULD BE COVERED IN FULL AS PART OF THE WARRANTY. CLEARLY A NEW CARS PAINT ON A BMW SHOULD NOT BE PEELING IN A FEW MONTHS IN 4 PLACES AND BMW SHOULD ACKNOWLEDGE AND COVER A PAINT DEFECT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
UPON RETURNING TO SEATTLE, WA, SINCE I FLEW DOWN TO BERKLEY, CA TO PURCHASE MY VEHICLE, I NOTICED EXCESSIVE HEADLAMP SHAKE WHEN GOING OVER ANY BUMPS ON THE HIGHWAY, ESPECIALLY EXPANSION JOINTS. BOTH LEFT AND RIGHT HEADLAMPS SHAKE EQUALLY AS BAD, AND I CONSIDER THAT A SAFETY HAZARD WHILE DRIVING. IT IS VERY DISTRACTING AND SEARCHING MANY ONLINE FORUMS, PEOPLE HAVE BEEN HAVING MANY ISSUES WITH THE ADAPTIVE HEADLAMP BRACKET ARMS BEING BROKEN. CPO WARRANTY DOES NOT COVER HEADLAMPS ACCORDING TO BMW, AND THEY ARE NOT WILLING TO PAY FOR BOTH REPLACEMENTS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
NOTICED A VERY SLIGHT TAPPING WHEN THE CAR WAS FIRST CRANKED--BUT NO ENGINE WARNING LIGHTS. AFTER DRIVING IT FOR A FEW MILES, A WARNING LIGHT INDICATING "CHARGING MALFUNCTION" FLASHED ON, AND THE BATTERY SYMBOL APPEARED. BECAUSE I WAS THE PASSENGER, I GOOGLED "BMW 328I CHARGING MALFUNCTION" AND THE FIRST RESULT THAT CAME UP READ "BMW/ JANUARY 2013/ RECALL CAMPAIGN NO. 12V-550: ENGINE BELT IDLER PULLEY BOLT" FOR MYS 2009-2012 BMW X5 XDRIVE 35S SAVS. BEFORE I COULD INFORM DRIVER, HE COMPLAINED THAT HE HAD LOST POWER STEERING. AS WE WERE LITERALLY YARDS FROM OUR DESTINATION, WE PARKED, AND RETURNED TO THE CAR TWO HOURS LATER. WHEN WE RECRANKED THE CAR, SAME WARNINGS. WE DECIDED TO DRIVE TO LOCAL BMW SERVICE STATION. AT A STOP LIGHT A FEW MILES FURTHER, MANY WARNING LIGHTS TURNED ON SIMULTANEOUSLY, THE WINDSHIELD WIPERS TURNED ON, BUT THE PANEL SAID IT WAS STILL DRIVABLE AND NEEDED SERVICE SOON. WHEN THE LIGHT CHANGED, THE PANEL WENT OFF, AND THE CAR WAS STOPPED DEAD IN THE MIDDLE OF A MAJOR ROAD. PUSHED IT TO THE SIDE OF THE ROAD TO FIND THE BOLT BROKEN AND THE PULLEY AND BELT LOOSE. UPON HAVING IT TOWED TO BMW REPAIR, WE WERE TOLD THE A/C COMPRESSOR W/CLUTCH, BELT TENSIONER AND BELT, AND OIL FILTER HOUSING GASKET NEEDED TO BE REPLACED TO THE TUNE OF ABOUT $5090. (CAR HAD BEEN GIVEN A CLEAN BILL OF HEALTH DURING LAST OIL CHANGE, AND THE A/C WAS WORKING WELL EARLIER THAT MORNING.) WONDERING WHY THE EBIP BOLT WAS RECALLED IN SO MANY OTHER BMW MODELS THAT YEAR BUT NOT IN OURS. INFORMATION CONTAINED IN THEIR RECALL NOTIFICATION EXACTLY MATCHED THE DESCRIPTION OF OUR PROBLEM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I LESSEE A BMW 2009 3 SERIES VEHICLE EQUIPPED WITH BRIDGESTONE TURANZA EL42 RFT 225/45R17 RUN-FLAT TIRES. I HAVE 9,000 MILES ON THE CAR AND IT SOUNDS LIKE A FOUR WHEEL DRIVE, PLUS THE TIRES ARE CUPPING SO BAD ITS DANGEROUS TO DRIVE. I HAVE TAKEN IT TO A BRIDGESTONE DEALER AND WAS TOLD THAT THEY ARE DEFECTIVE BUT HE CAN'T REPLACE THEM BECAUSE IT WAS ONLY TIRES IN 2005 ' 2007. THEY HAVE LOST A CLASS ACTION LAWSUIT FOR THESE TIRES BEFORE, WHY CANT I GET MINE REPLACED? BY THEM'.. "THE LAWSUIT ALLEGES THAT DEFENDANTS SHOULD HAVE KNOWN THAT THE TIRES WERE DEFECTIVE AND PRONE TO EXCESSIVE NOISE AND/OR IRREGULAR WEAR, RESULTING IN THE TIRES NEEDING FREQUENT REPLACEMENT AND CAUSING THE VEHICLES TO RIDE ROUGHLY." ...AND IT GOES ON A NATIONWIDE CLASS ACTION SETTLEMENT ('SETTLEMENT') HAS BEEN REACHED IN A CLASS ACTION LAWSUIT AGAINST BMW OF NORTH AMERICA, LLC ('BMW NA'), BRIDGESTONE AMERICAS TIRE OPERATIONS, LLC ('BATO') AND BRIDGESTONE CORPORATION ('BRIDGESTONE') (COLLECTIVELY 'DEFENDANTS'), ACCORDING TO THE BMW BRIDGESTONE RUN FLAT TIRE RFT CLASS ACTION SETTLEMENT NOTICE. THE BMW BRIDGESTONE RUN FLAT TIRE RFT CLASS ACTION LAWSUIT REPORTEDLY CONCERNS BMW 2006 AND 2007 3 SERIES VEHICLES ORIGINALLY EQUIPPED WITH BRIDGESTONE TURANZA EL42 RFT 205/55R16 OR 225/45R17 RUN-FLAT TIRES ('TURANZA TIRES,' 'TURANZAS' OR 'TIRES'). THE BMW BRIDGESTONE RUN FLAT TIRE RFT CLASS ACTION LAWSUIT (CHANDRAN V. BMW OF NORTH AMERICA, LLC, ET AL., CASE NO. 2:08-CV-02619-KSH-PS) REPORTEDLY ALLEGES THAT DEFENDANTS SHOULD HAVE KNOWN THAT THE TIRES WERE DEFECTIVE AND PRONE TO EXCESSIVE NOISE AND/OR IRREGULAR WEAR, RESULTING IN THE TIRES NEEDING FREQUENT REPLACEMENT AND CAUSING THE VEHICLES TO RIDE ROUGHLY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .