Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 53 NHTSA owner-reported complaints for the 2009 BMW 3 Series. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 53 · page 1 of 3
4 MONTHS AGO MY CAR STOPPED SUDDENLY MECHANIC CHANGED FUEL PUMP , COUPLE WEEKS AFTER THAT IT HAPPENS AGAIN I TOOK IT BACK AND THE MECHANIC SAID EVERYTHING IS OK , I WENT HOME AND TODAY I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SUDDENLY STOPPED AGAIN, I WAS SO SCARED I JUST WANT TO KNOW IF YOU GOING TO FIX THIS PROBLEM
I TOOK MY CAR TO A BMW DEALERSHIP IN CANNONSBURG, PA. HAD NO ISSUES WHATSOEVER DROPPING IT OFF. I HAD DRIVEN 3 HOURS TO GET TO THE DEALERSHIP FOR THE RECALL. BY THE END OF THE DAY I RECEIVED A CALL TELLING ME MY CAR WAS OVER HEATING AND NOT DRIVABLE. HOW IS THAT MY RESPONSIBILITY? WHEN OBVIOUSLY I DROVE IT A LONG DISTANCE TO GET 3 RECALLS TAKEN CARE OF. I WAS TOLD THE WATER PUMP, I THINK WAS NOT WORKING? IT WAS WORKING WHEN I DROPPED IT OFF? IF IT WAS OVERHEATING I COULD HAVE NEVER BEEN ABLE TO DRIVE IT. PLEASE HELP ME FIGURE OUT OUR TO RESOLVE THIS ISSUE. I NEED MY CAR AND I'M REGRETTING TAKING IT IN FOR A RECALL NOW.
RECALL # 17V676, 17V683 IT HAS BEEN NEARLY A YEAR AND I'M STILL UNABLE TO MAKE REPAIR APPOINTMENT WITH BMW DEALER FOR REASON OF PARTS UNAVAILABLE. MY AIR CONDITIONING SYSTEM COULDN'T KEEP CAR COOL ENOUGH AS HEAT FROM THE ENGINE IS HIGH.
IN NOVEMBER 2017 I RECEIVED TWO (2) RECALL NOTICES FOR MY 2009 BMW 328I. I WAS ADVISED THAT THE BLOWER MOTOR WIRING (RECALL CAMPAIGN # 17V-676) AND PCV VALVE HEATER (RECALL CAMPAIGN # 17V-676) WERE DEFECTIVE. I WAS FURTHER NOTIFIED THAT NO REMEDY FOR EITHER DEFECT WAS AVAILABLE AT THAT TIME. IT IS NOW SEPTEMBER 2018. I HAVE CONTACTED BMW AND BEEN ADVISED THAT AT THIS TIME A REMEDY REMAINS UNAVAILABLE. I AM CONSIDERING SELLING OR TRADING IN MY VEHICLE BUT BECAUSE THIS RECALL HAS NOT YET BEEN COMPLETED MY RESALE PRICE MAY BE LOWERED. IF TWO (2) RECALL REPAIRS HAVE NOT BEEN PERFORMED 10 MONTHS AFTER A RECALL NOTICE HAS BEEN ISSUED, WHY BOTHER ISSUING THE RECALL NOTICE IN NOVEMBER 2017 IF IT IS FOR ANY OTHER PURPOSE THAN BUREAUCRATIC PAPER SHUFFLING FOR BMW TO CLAIM TO THE NHTSA THAT BMW IS GOING TO FIX A DEFECT WHILE ACTUALLY DOING NOTHING TO REMEDY THE DEFECT?
FUEL INJECTORS BEGAN LEAKING AND HAVE BECOME FAULTY CAUSING MIS-FIRING. BMW HAD A SIMILAR RECALL INVOLVING CARS WITH THE SAME MODEL YEAR AND ENGINE AS MY CAR BUT HAS REFUSED TO CLAIM IT WAS ALSO INVOLVED IN THE RECALL.
MARCH 28, 2018 - DRIVING ON THE FREEWAY, CAR SUDDENLY COMES TO A STOP AND SHOWS MESSAGE FUEL PUMP WITH CAR ON ROCK ICON. CAR GETS TOWED. NEXT DAY MECHANIC SAYS IT RAN OUT OF GAS, ADDED GAS STARTED THE CAR. MARCH 29, 2018 CAR STALLS AFTER 5 MILES NEAR THE RAMP OF EXIT. GET THE CAR TOWED TO ANOTHER MECHANIC. MECHANIC DOES NOT FIND ANY PROBLEMS. APRIL 14TH, 2018 - CAR STOPS ON THE FREEWAY. TOW IT TO MECHANIC MECHANIC SAYS THAT ITS RELATED TO FUEL TANK SENSOR. THIS CAUSES A WRONG READING OF LEVEL OF GAS IN THE CAR. MECHANIC CHANGES IT AND CAR RUNS OK FOR 2 MONTHS. JUNE 21, 2018 - CAR STOPS ON THE FREEWAY WITH THE SAME MESSAGE "SERVICE ENGINE SOON" WITH THE CAR ON ROCK ICON. I GET TOWING SERVICE TO ADD GAS AND WAIT FOR AN HOUR. RESTART THE CAR AND IT WORKS. THE MESSAGE IS GONE, THE ICON IS GONE. THIS IS THE FOURTH TIME I WAS STRANDED ON THE FREEWAY.
SUNROOF EXPLODED WHILE DRIVING HOME, POWERFUL IMPLOSION, GLASS EVERYWHERE.
HELLO, MY 2009 BMW E92 328I IS EXPERIENCING AN ISSUE WHERE THE FRONT PASSENGER SEAT SENSOR IS NOT FUNCTIONING PROPERLY, WHICH WILL CAUSE THE AIRBAG AND SEATBELT TO NOT FUNCTION AS INTENDED. THERE HAVE BEEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE, BUT WITH THE SAME DESIGN AND PARTS, I DO NOT UNDERSTAND HOW MY CAR IS NOT COVERED. (HTTPS://BRANDILAW.COM/2013/12/26/BMW-RECALLS-76565-VEHICLES-DUE-TO-A-FRONT-PASSENGER-SEAT-ELECTRONIC-SENSING-MAT-FAILURE/) THIS IS A VERY DANGEROUS PROBLEM. I HAVE READ ON SEVERAL ONLINE FORUMS THAT IT IS A RECURRING PROBLEM IN THE CARS AFTER THE EFFECTIVE RECALL DATE. I AM TRYING MY BEST TO DO DUE DILIGENCE AND INFORM THE NTSB TO REVIEW THIS INCIDENT WITHIN OTHER BMW MODELS AND TO HOPEFULLY REMEDY ANY AFFECTED CARS. THE DESIGN OF THE SENSOR IS VERY POORLY CONSTRUCTED AND VERY EXPENSIVE TO FIX, LEAVING MANY OWNERS TO SIMPLY FOREGO MAKING THE NECESSARY FIXES. IN FACT, SEVERAL MECHANICS INFORMED ME THAT CUSTOMERS TYPICALLY AVOID MAKING THE FIX DUE TO HOW EXPENSIVE IT IS, RUNNING THE RISK OF THEIR PASSENGER NOT BEING PROTECTED IN THE EVENT OF A COLLISION. I HOPE THE NTSB CAN LOOK INTO THIS PROBLEM. PLEASE FEEL FREE TO CONTACT ME AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY CAR IS EXPERIENCING PLASTIC BURNING ODOR AND SMOKE FROM THE COOLING VENTS, BMW HAS OPENED A RECALL BUT THEY DON'T HAVE THE PARTS TO COMPLETE THE REPAIRS.
FRONT PASSENGER OCCUPANCY SEAT SENSOR IS DEFECTIVE BECAUSE IT DISABLES PASSENGER AIRBAG CREATING A SAFETY HAZARD RENDERING VEHICLE INOPERABLE FOR PASSENGER OCCUPANCY. THIS IS A KNOWN DEFECT EXPERIENCED BY PREVIOUS MODELS. COST OF REPAIR IS EXCESSIVE..
TAKATA RECALL. I RECEIVED NOTICE OF A RECALL IN 2016 AND BMW STILL HAS NOT CONTACTED ME TO SERVICE THE RECALL
INTERMITTENT SIDE LIGHT, BRAKE LIGHT PROBLEM
TAKATA RECALL -- I RECEIVED NOTIFICATION MARCH, 2016, AND HAVE YET TO HAVE MY AIR BAG REPLACED. WHEN WILL THIS BE RESOLVED?
TAKATA RECALL - RECEIVED SAFETY RECALL NOTICE VIA MAIL 07-03-2017 THAT NECESSARY PARTS TO COMPLETE THIS RECALL WERE AVAILABLE BUT BMW DEALERSHIP IN BIRMINGHAM, AL STATED PARTS WERE NOT AVAILABLE WHEN I CALLED TO MAKE A SERVICE APPOINTMENT. THE BMW REP TOLD ME TO CALL BACK IN A FEW WEEKS - PARTS MIGHT BE AVAILABLE. I'M CONFUSED AS TO WHY I WOULD RECEIVE THIS NOTICE IF PARTS WERE NOT AVAILABLE.
THE AIR BAG HAS BEEN RECALLED FOR OVER A YEAR AND I AM STILL WAITING FOR MY APPOINTMENT TO FIX THE MATTER. WHEN THE RECALL FIRST HAPPENED I WAS VERY PREGNANT AND I CALLED BMW TELLING THEM I WAS CONCERNED. THEY SAID THAT IT WOULD BE FIXED BY 9/16 AND I AM STILL WAITING AND MY BABY WILL TURN 1 ON JULY 1,2017. WHEN WILL MY AIR BAGS BE FIXED? THIS IS A SERIOUS AND DANGEROUS MATTER.
WE CAME HOME AND PARKED THE BMW IN THE ATTACHED GARAGE. TEN MINUTES LATER I HEARD A NOISE FROM THE GARAGE. I LOOKED INTO THE GARAGE AND FOUND THE ENGINE COMPARTMENT OF THE BMW ON FIRE. I CALLED THE FIRE DEPARTMENT WHO CAME AS QUICKLY AS A VOLUNTEER DEPARTMENT CAN. BY THE TIME THE FIRE WAS OUT BOTH CARS IN THE GARAGE AND THE HOUSE HAD BEEN BADLY BURNED.
ENGINE SUDDENLY SHUT DOWN WHILE DRIVING. HAD TO BE PUSHED OFF THE ROAD. VERY DANGEROUS.
TAKATA RECALL IT HAS BEEN OVER 1Y. SINCE OFFICIALLY NOTIFIED OF RECALL. DEALER HAS NOT CONTACTED ME ON REPAIR.
TAKATA RECALL. I LIVE IN A HIGH HUMIDITY AREA 5 MILES FROM THE GULF OF MEXICO IN NORTH WEST FLORIDA. BECAUSE OF THE HIGH HUMIDITY I FEEL I AM AT HIGH RISK OF A TAKATA AIRBAG RUPTURE. IN MARCH OF 2016 I RECEIVED MY INITIAL LETTER FROM BMW USA INFORMING ME OF THE POTENTIAL DANGEROUS TAKATA AIRBAG MODULE IN MY 2009 BMW 328I. I AM REQUESTING IMMEDIATE REPLACEMENT OF THE TAKATA AIRBAG MODULE IN MY CAR.
RECALL ON FEBRUARY 5, 2016, BMW HAS FAILED TO REPLACE THE AIRBAG IN ALMOST NINE MONTHS! WHAT GOOD IS A POSSIBLE DEATH RECALL IF THE MANUFACTURER DOES NOT REPLACE THE AIRBAG?
SPOKE TO BMW TODAY THEY ARE NOW TALKING ABOUT THE PARTS NOT COMING IN UNTIL 2017. THEY HAVE NO IDEA WHAT MONTH SO I COULD STILL BE OVER A YEAR AWAY FROM RESOLVING THIS. I CANT EVEN SELL THE CAR OR TRADE IT IN BECAUSE THEY CANT RESALE IT WITHOUT CORRECTING THE RECALL. ACURA WAS PAYING FOR A LOANER CAR UNTIL THE RECALL WAS CORRECTED I GUESS BMW FEELS ITS OWNERS ARE MORE EXPENDABLE??
TAKATA RECALL: MY LOCAL DEALER STILL SAYS THEY DO NOT HAVE THE PARTS TO SERVICE MY CAR. I WAS NOTIFIED LAST WINTER THAT MY CAR WAS UNSAFE, AND I STILL DO NOT HAVE THE AIRBAG FIXED. I CHECKED THE RECALL SITE AND IT SAYS INTERIM PARTS ARE AVAILABLE BUT THE DEALER WILL NOT INSTALL THEM! WHEN WILL THIS BE COMPLETE. AM I DRIVING A TIME BOMB?
THE RIGHT TAIL LIGHTS' TURN SIGNAL START FLICKERING WITH THE LIGHT ERROR SIGNAL IN THE DASH, I RESEARCHED IT TO FIND OUT THAT THEY HAVE BEEN SEVERAL SERVICE BULLETINS OUT ABOUT THE REAR TURN SIGNALS GETTING CORROSION. I CALLED THE DEALER AND THEY STATED IT WAS OUT OF WARRANTY AND THEY WOULD NOT PAY TO FIX IT. THEY STATED THEY KNEW THE SERVICE BULLETINS WERE OUT BUT IT WAS NOT A RECALL. AFTER FURTHER SEARCHING I FOUND OUT THE OLDER MODELS HAD A RECALL TO FIX THIS ISSUE. IF THEY KNOW THEY HAVE AN ISSUE THEN WHY DON'T THEY FIX IT. *TR
NOTICED A VERY SLIGHT TAPPING WHEN THE CAR WAS FIRST CRANKED--BUT NO ENGINE WARNING LIGHTS. AFTER DRIVING IT FOR A FEW MILES, A WARNING LIGHT INDICATING "CHARGING MALFUNCTION" FLASHED ON, AND THE BATTERY SYMBOL APPEARED. BECAUSE I WAS THE PASSENGER, I GOOGLED "BMW 328I CHARGING MALFUNCTION" AND THE FIRST RESULT THAT CAME UP READ "BMW/ JANUARY 2013/ RECALL CAMPAIGN NO. 12V-550: ENGINE BELT IDLER PULLEY BOLT" FOR MYS 2009-2012 BMW X5 XDRIVE 35S SAVS. BEFORE I COULD INFORM DRIVER, HE COMPLAINED THAT HE HAD LOST POWER STEERING. AS WE WERE LITERALLY YARDS FROM OUR DESTINATION, WE PARKED, AND RETURNED TO THE CAR TWO HOURS LATER. WHEN WE RECRANKED THE CAR, SAME WARNINGS. WE DECIDED TO DRIVE TO LOCAL BMW SERVICE STATION. AT A STOP LIGHT A FEW MILES FURTHER, MANY WARNING LIGHTS TURNED ON SIMULTANEOUSLY, THE WINDSHIELD WIPERS TURNED ON, BUT THE PANEL SAID IT WAS STILL DRIVABLE AND NEEDED SERVICE SOON. WHEN THE LIGHT CHANGED, THE PANEL WENT OFF, AND THE CAR WAS STOPPED DEAD IN THE MIDDLE OF A MAJOR ROAD. PUSHED IT TO THE SIDE OF THE ROAD TO FIND THE BOLT BROKEN AND THE PULLEY AND BELT LOOSE. UPON HAVING IT TOWED TO BMW REPAIR, WE WERE TOLD THE A/C COMPRESSOR W/CLUTCH, BELT TENSIONER AND BELT, AND OIL FILTER HOUSING GASKET NEEDED TO BE REPLACED TO THE TUNE OF ABOUT $5090. (CAR HAD BEEN GIVEN A CLEAN BILL OF HEALTH DURING LAST OIL CHANGE, AND THE A/C WAS WORKING WELL EARLIER THAT MORNING.) WONDERING WHY THE EBIP BOLT WAS RECALLED IN SO MANY OTHER BMW MODELS THAT YEAR BUT NOT IN OURS. INFORMATION CONTAINED IN THEIR RECALL NOTIFICATION EXACTLY MATCHED THE DESCRIPTION OF OUR PROBLEM.
HE TENIDO VARIOS PROBLEMAS CON EL CARRO, CORRIENDO AL VOLTEAR SE ME APAGO DOS VECES Y FUE MUY PELIGROSO PORQUE LOS CARROS QUE IBAN ATRAS CASI ME PEGAN Y CLARO SE MOLESTARON MUCHO AL SACAR LA VUELTA RAPIDO PARA NO GOLPEAR MI CARRO, LO LLEVE AL MECANICO Y TARDO MUCHO PARA HALLAR EL PROBLEMA, LA FLECHA DERECHA (BLINKING LIGHT) ESTA QUEBRADA LO HACE MUY RAPIDO Y AL CHECAR ME DIJERON QUE SE TIENE QUE REPARAR TODO INCLUIDO EL FOCO DE ATRAS, PROBLEMA CON LOS CABLES DE BATERIA ESO SI ME LO ARREGLARON GRATIS PORQUE TIENE RECALL, PERO LUEGO LA BATERIA EMPEZO A FALLAR Y HUBO QUE CAMBIARLA, EL VOLANTE ESTA MUY DURO Y AL VOLTEAR TENGO QUE HACERLO CON MUCHO CUIDADO PARA NO PEGARLE AL DEL OTRO CARRIL, EL MECANICO NO HA PODIDO COMPONER ESE PROBLEMA, A VECES SE HACELERA SOLO CUANDO ESTOY HACIENDO UN ALTO Y NO SE NI PORQUE LO HACE, Y TAMPOCO SE CUANDO VA A PASAR.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .