RoadVitals

2013 BMW 320I

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jan 12, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 17, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2013 BMW 320I, most frequently naming the body & structure, engine and powertrain (other) categories. 3 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 530 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure216.7%
  • Engine216.7%
  • Powertrain (other)216.7%
  • Airbags216.7%
  • Seat belts18.3%
  • Brakes18.3%
  • Fuel system18.3%
  • Exterior lighting18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Aug 17, 2015
7,727 units potentially affected
The defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
BMW of North America, LLCView on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

Oct 7, 2014
8,988 units potentially affected
The defect: BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
The risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
The remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

Sep 26, 2013
76,191 units potentially affected
The defect: BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
The risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
The remedy: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
PE13030ClosedPreliminary Evaluation

Loss of power assist braking

Opened Sep 6, 2013
Closed Oct 25, 2013

In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUMLed to recall 13V454000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jan 12, 2023

The contact owns a 2013 BMW 320I. The contact stated while starting the vehicle, there was smoke coming from the exhaust pipe due to engine oil leaking into the catalytic converter. As a result, the catalytic converted became clogged. The vehicle was taken to the dealer, where it was diagnosed that the oil check valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. The VIN was unavailable.

NHTSA ID
11501517
Incident
Jan 12, 2021
Mileage
76,000 mi
AirbagsEngineSeat belts
Filed Jan 12, 2022

engine overheating, passenger safety belt, failed speed control (difficulty accelerating) Due to these issues and malfunctions; it causes injury to the driver as the airbags/seat belts are not stable. If the car suddenly stops it can injure the driver. The vehicle shuts off unexpectedly, vehicle loses power/ says to drive moderately or stop driving/ the car drives slow does not past 35 mph, the car goes into 'limp mode' (less than 10 mph) it goes in a very low speed with no acceleration; This is a safety hazard, as it becomes easy to be rear-ended by another driver when it slows substantially. This can cause injury to the driver and surrounding drivers. The problem has been reproduced or confirmed by a dealer or independent service center. The water pump and thermostat was replaced, however, the car still does not accelerate and is in a low driving speed mode. It still shuts off unexpectedly. The issue has not been resolved. The warning signs were 'drive moderately, engine overheated, passenger safety belt, with cranking noises, no acceleration, limp mode (car is going very slow no more than 10 mph).

NHTSA ID
11447154
Incident
Dec 11, 2021
Body & structureExterior lighting
Filed Aug 14, 2020

REVERSE LIGHT HOUSING FALLS OUT. MULTIPLE ONLINE FORUMS STATING IT IS A KNOWN ISSUE WITH BMW AND DEALERSHIPS ARE AWARE. POTENTIAL HAZARD IF HOSING FALLS OFF ON HIGHWAY OR LACK OF A REVERSE LIGHT.

NHTSA ID
11349335
Incident
Aug 2, 2020
Body & structure
Filed Jul 11, 2020

FRONT DOORS WILL NOT UNLOCK FROM THE OUTSIDE AND CAN'T USE KEY TO INTER MANUALLY, THIS IS A SAFETY ISSUE IF EMERGENCY AND CAN'T GET INTO THE CAR EASILY

NHTSA ID
11338821
Incident
Apr 22, 2020
Airbags
Filed Jan 30, 2020

AIRBAG LIGHT COMES ON INTERMITTENTLY

NHTSA ID
11303016
Incident
Jan 29, 2020
Mileage
114,000 mi
Powertrain (other)
Filed Nov 6, 2019

HELLO I SEE THERE WAS A RECALL ON A MALFUNCTION OF THE ENGINE WERE THE ENGINE STALLS DUE TO TIMING CHAIN AND INTERNAL PARTS THAT GIVES THE ENGINE POWER. MY CAR SHOWED AND EMERGENCY INDICATOR LIGHT THAT SAID ENGINE OIL PRESSURE LOW AND TO CAREFULLY STOP AND STOP ENGINE OF RISK OF DAMAGE. THEN ANOTHER INDICATOR THAT STATED ENGINE COMPARTMENT HOT. THIS WAS DONE AND THE CAR TOWED AND NOW THE ENGINE HAS A KNOCKING NOISE SO NOT DRIVING IT. LOOKING FORWARD TO HEARING BACK FROM YOU ASAP AS THERE TELLING ME AT BMW THAT THAT RECALL IS NO LONGER IN EFFECT WHICH DOESN'T MAKE SINCE TO ME. THANKS AGAIN

NHTSA ID
11278375
Incident
Oct 25, 2019
Mileage
93,000 mi
Fuel system
Filed Jan 3, 2019

THE TICKING NOISE FROM THE VALVES IS TERRIBLE, THE PEOPLE AT BMW SAID IS NORMAL BUT THAT NOISE IS TOO MUCH, ITS SOUNDS LIKE A DIESEL CAR

NHTSA ID
11165636
Incident
Aug 25, 2013
Powertrain (other)
Filed May 19, 2014

TL* THE CONTACT OWNS A 2013 BMW 320I. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER TO ACCELERATE OVER 2800 RPMS WHEN IT WAS PLACED IN SECOND GEAR. THE VEHICLE WAS TOWED TO A DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,420. .... UPDATED 08/05/14 *BF UPDATED 08/18/2014 *JS

NHTSA ID
10592551
Incident
May 9, 2014
Mileage
7,420 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B651523

ELECTRICAL SYSTEM

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.

B630917

ELECTRICAL SYSTEM; EXTERIOR LIGHTING

Exterior rear lights do not work.

B840822

ELECTRICAL SYSTEM; EQUIPMENT

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

B122519

POWER TRAIN

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 320I by model year
YearComplaintsRecallsInvestigationsIssue Index
2018210159.9
2017901
2016250155.7
2015333156.5
2014517261.9
2013Viewing932
2012331
2005010
2004110
2003010
2002110
2001010
2000010
1999000
1998000
1982100
1980300
1979110
1978241
1977041

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.