RoadVitals

2010 BMW 323I

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 7, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 3, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2010 BMW 323I, most frequently naming the airbags, driver assistance and electrical categories. 2 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags133.3%
  • Driver assistance133.3%
  • Electrical133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V513000

AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Jul 3, 2024
394,029 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
17V676000

ELECTRICAL SYSTEM:WIRING

Oct 25, 2017
702,965 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
The risk: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
The remedy: BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsDriver assistanceElectrical
Filed Jan 7, 2019

MY AC UNIT ON MY CAR WAS RAMPING UP, LIKE IT WAS HOT. I RECEIVED A NOTICE FROM BMW THAT THERE WAS A RECALL AND THAT THE AC UNIT WIRING WAS FAULTY, COULD SPARK FIRE. TOOK MY BMW TO LOCAL SHOP WAS TOLD IT WAS THE AC WIRING AND THAT IT BLEW OUT MY BLOWER MOTOR, THAT I HAD TO REPLACE IT OR IT WOULD BE CAUSE VEHICLE TO CATCH ON FIRE. HOWEVER, THE NSTA AND BMW RECALL WAS NOT IN PLACE THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR AND GO BACK TO BMW TO HAVE THE REPAIR DONE. I WAS UNABLE TO PAY FOR THE ADDITIONAL REPAIRS SO PAID A PORTION OF IT, WITH THE INTENT TO WAIT UNTIL THE RECALL WAS AT THE DEALERSHIP. A FEW MONTHS LATER SAME ISSUE AC UNIT RUNNING HOT, TOOK CAR IN EXPLAINED THAT THE CAR HAD RECALL, IF THEY COULD GIVE ME REFUND SINCE THE BMW CUSTOMER CORPORATION STATED THE REPAIR WAS REFUNDABLE. UNTIL TODAY, THE BMW DEALERSHIP WHO IS AUTHORIZED TO MAKE DIRECT PAYMENTS HAS NOT AND I DON'T KNOW WHAT ELSE TO DO. THEY ARE SCAMMING ME OUT OF MONEY WHEN THE REPAIR WAS A RECALL AND IT CAUSED MY BLOWER MOTOR TO BURN OUT.

NHTSA ID
11164841
Incident
Nov 27, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B611305

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.

B650709

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:

B650709

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:

B840314

EQUIPMENT:ELECTRICAL

Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 323I by model year
YearComplaintsRecallsInvestigationsIssue Index
2011120—
2010Viewing120—
2009020—
2008320—
2007220—
2006020—
2005010—
2004010—
2003010—
2002010—
2001330—
20004017051.1
19991367055.1
1998160047.8
1985100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.