RoadVitals

2000 BMW 328CI

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 20V018000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest May 11, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 27, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 15 NHTSA owner-reported complaints for the 2000 BMW 328CI, most frequently naming the body & structure, suspension and powertrain (other) categories. 4 safety recalls have been issued covering this model year; and 14 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension726.9%
  • Powertrain (other)519.2%
  • Airbags311.5%
  • Electrical13.8%
  • Fuel system13.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

May 27, 2021
4,511 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2000-2001 BMW 3 Series (323Ci, 325Ci, 328Ci and 330Ci), 1999-2001 323i, 328i, 330i, 330xi, and 2000 323i, 328i stationwagon vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles are equipped with driver-side air bag inflators that were previously inspected, but not replaced under recall numbers 19V-851, 19V852, or 19V-853. Due to a manufacturing issue, the NADI inflator may absorb moisture, causing the inflator to explode or the air bag cushion to underinflate.
The risk: The inflator could explode during air bag deployment, resulting in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
The remedy: Dealers will replace the driver-side air bag inflator with a newly designed inflator, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
20V018000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 15, 2020
292,948 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Nov 26, 2019
74,185 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 1999-2001 323i, 325i, 328i and 330i and 2000-2001 323Ci, 325Ci, 328Ci, 330Ci, 323iT, and 325iT vehicles equipped with Non-Azide Driver air bag Inflators (NADI) manufactured by Takata. These vehicles may have received a replacement driver air bag as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.
The risk: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
The remedy: BMW notified owners, and Dealers will replace the driver air bag inflators, free of charge. The recall began November 10, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed May 11, 2026

Subject: Urgent Safety Concern — 2000 BMW 328 Ci — Error Codes P1622, P0304, P0301 — Second Airbag Recall 21V-401 — Request for Engineering Investigation BMW of North America, LLC 300 Chestnut Ridge Road Woodcliff Lake, NJ 07677 May 9, 2026 
RE: 2000 BMW 328 Ci (VIN: [insert VIN]) — Multiple DME Fault Codes — Second Airbag Recall (21V-401) — Suspected Electronic Interference 
To the Office of Customer Relations and Vehicle Safety: I am writing to formally document a serious safety concern regarding my 2000 BMW 328 Ci, which is currently subject to the second airbag recall in this vehicle's history (Takata NADI recall 21V-401). The vehicle is exhibiting diagnostic fault codes in the DME (Digital Motor Electronics) that indicate possible electronic interference with the engine control and safety systems. 
Diagnostic Evidence — May 7, 2026 On May 7, 2026, a professional BMW diagnostic scan (iSCAN S/N 70EB2) revealed the following active fault codes in the DME: 1. P1622 (MAP cooling activation fault) — Present. This code indicates a communication fault between the DME and the EWS (immobilizer) system. In my research, this code is consistent with RF interference on the DME/EWS communication line.
 2. P0304 (misfire cylinder 4) — Present and continuous. The misfire on cylinder 4 is persistent and does not respond to component replacement.
 3. P0301 (misfire cylinder 1) — Present and intermittent. The misfire on cylinder 1 is also persistent but less frequent.
 
Component Swapping Test — Critical Finding The technician performed a component swapping test: * Spark plugs and ignition coils from cylinder 1 were moved to cylinder 3
 * Spark plugs and ignition coils from cylinder 4 were moved to cylinder 6
 * Result: The misfires remained on cylinders 1 and 4. They did not move to cylinders 3 or 6.
 This test conclusively rules out the spark plugs and ignition coils as the cause of the misfires. The cause is upstream — in the DME module itself, or in the wiring/signal path

NHTSA ID
11737173
Incident
May 5, 2026
Airbags
Filed Mar 4, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2000 BMW 328CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) AND 20V018000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11316101
Incident
Nov 1, 2019
Body & structure
Filed Jun 8, 2018

TL* THE CONTACT OWNS A 2000 BMW 328CI. THE CONTACT STATED THAT THERE WAS A CRACK IN THE LOWER SUB PANEL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO COMPETITION BMW OF SMITHTOWN (599 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (888) 861-6280) WHERE A FAILURE IN THE REAR DRIVER SIDE FLOOR MOUNTS WAS DISCOVERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE. *TT UPDATED 9/24/18*JB

NHTSA ID
11100548
Incident
Feb 7, 2017
Mileage
120,000 mi
Body & structure
Filed Dec 10, 2015

PLEASE SEE ATTACHED PDF. DOCUMENT FOR A FULL EXPLANATION. THE SUB-FRAME ON MY BMW 3 SERIES (E46) HAS FRACTURED AND BECOME SEPARATED FROM THE CAR. THE DETACHED SUB-FRAME IS NOT CAUSED BY ANYTHING I DID, BUT IS THE RESULT OF AN INHERENT DEFECT INVOLVING THE VEHICLE'S SUB-FRAME, A MAJOR COMPONENT OF THE CAR'S STRUCTURAL SYSTEM THAT SUPPORTS THE POWERTRAIN AND IS WELDED TO THE CHASSIS. I WAS NOT AWARE OF THE DETACHED SUB-FRAME UNTIL I HEARD A METAL ON METAL SQUEAK IN THE REAR OF THE CAR; AS TIME WENT ON, THE DETACHED SUB-FRAME RIPPED THROUGH THE REAR TIN UNDERLAYMENT/SHIELD AND THE TWO ARE NOW RUBBING TOGETHER. THE DEFECTIVE SUB-FRAME IN THE BMW 3 SERIES E46 MODELS POSES A RISK TO MOTOR VEHICLE SAFETY, AS IT IS A 'CRITICAL VEHICLE COMPONENT' OF THE CAR. FURTHER, A QUICK INTERNET SEARCH WILL PROVE THAT THIS DEFECT IS HIGHLY PERSISTENT IN THE E46 BMW 3 SERIES. AND IN ACCORDANCE WITH U. S. CODES FOR MOTOR VEHICLE SAFETY, 'CRITICAL VEHICLE COMPONENTS THAT BREAK, FALL APART, OR SEPARATE FROM THE VEHICLE, CAUSING POTENTIAL LOSS OF VEHICLE CONTROL OR INJURY TO PERSONS INSIDE OR OUTSIDE THE VEHICLE,' A RECALL IS IN ORDER. PLEASE NOTE THAT I DON'T KNOW "WHEN DID THIS HAPPEN?". I JUST PUT THE DATE I HAD MY SUB-FRAME INSPECTED BY A CERTIFIED BMW DEALER (SEE ATTACHMENT FROM COLLISION CENTER OF ORLANDO). I HAD MY SUB-FRAME INSPECTED WHEN I HEARD A LOUD SQUEAKING NOISE. AS I UNDERSTAND IT, OWNERS WERE UN-AWARE THEIR SUB-FRAMES WERE DEFECTIVE; DISCOVERY WAS MADE BY A THOROUGH MECHANIC OR BY CHANCE. MY SUB-FRAME TORE THROUGH THE TIN UNDERLAYMENT/SHEILD, SO THE METAL RUBBING METAL IS WHAT WAS CAUSING THE SQUEAKING NOISE. AND AS I UNDERSTAND IT, THE SUB-FRAME TEARS THROUGH THE TIN UNDERLAYMENT ONLY AFTER BEING UNDETECTED FOR A LONG PERIOD OF TIME. THIS IS SO DANGEROUS NOT ONLY TO ME BUT OTHER DRIVERS. BMW NEEDS TO BE HELD RESPONSIBLE. A RECALL IS IN ORDER.

NHTSA ID
10809486
Incident
Sep 11, 2015
Mileage
123,000 mi
Fuel system
Filed Jan 19, 2015

WHILE DRIVING DOWN THE ROAD, A LOUD METAL TO ROAD NOISE STARTED TO EMANATE FROM THE BOTTOM OF MY VEHICLE. AFTER PULLING OVER AND EXAMINING THE UNDERSIDE OF MY VEHICLE, I COULD SEE THE FUEL TANK STRAP ON THE RIGHT SIDE OF THE VEHICLE DRAGGING AGAINST THE GROUND AND THE FUEL TANK HANGING DOWN FROM ITS NORMAL POSITION. THE STRAP HAD SEPARATED FROM ITS FRONT RETENTION POINT. A THOROUGH INSPECTION REVEALED THAT THE FRONT MOUNTING BRACKET FOR THE FUEL TANK STRAP WAS NO LONGER ON THE VEHICLE. THE BRACKET HAD SEPARATED FROM THE VEHICLE. THIS BRACKET APPEARS TO BE SPOT WELDED TO THE FRAME. IN THIS CASE, METAL WAS MISSING FROM THE FRAME AT THE WELD POINTS AS IF THE WELDS WERE INTACT BUT THE METAL AROUND THE PERIMETER OF THE WELDS HAD YIELDED AND FAILED. THIS APPEARS TO BE A METAL FATIGUE ISSUE OF THE FRAME SURROUNDING THE WELD POINTS OF THE RIGHT SIDE, FUEL TANK STRAP, FRONT MOUNTING BRACKET. THIS VEHICLE HAS BEEN LOCATED IN PHOENIX SINCE NEW AND HAS NO SIGNS OF RUST OR OPERATION INDUCED DAMAGE TO THE FRAME OR STRUCTURE IN THIS AREA. *TR

NHTSA ID
10676373
Incident
Jan 2, 2015
Mileage
207,524 mi
Airbags
Filed Dec 16, 2014

2000-2006 BMW 3 SERIES. DEFECT ON FRONT PASSENGER AIR BAG. *TA THE CONSUMER STATED HE RECEIVED A SAFETY RECALL NOTICE, REGARDING THE AIR BAG, ON SEPTEMBER 23, 2014. HE STATED TOO MUCH TIME HAS GONE BY WITHOUT A REMEDY OR FURTHER INFORMATION. RECALL # 14V428000*JB

NHTSA ID
10659573
Incident
Sep 23, 2014
Airbags
Filed Nov 22, 2014

I AM NOTIFYING THE NHTSA THAT BMW HAS ADVISED ME THAT MY CAR'S PASSENGER AIRBAG NEEDS TO BE RECALLED AND REPLACED UNDER THE 14V-428 RECALL CAMPAIGN. HOWEVER, THEY ARE UNABLE TO PERFORM THIS REPAIR, THEY ESTIMATE, FOR MONTHS. I AM THUS FORCED TO RENT A CAR FOR LONG ROAD TRIPS, SUCH AS FOR THANKSGIVING AND CHRISTMAS, BECAUSE MY FAMILY MEMBER REFUSES TO RIDE IN THE CAR. I HAVE PRESSED BMW TO PROVIDE A REPAIR OR A LOANER OR RE-IMBURSE FOR A RENTAL, AND THEY REFUSED ON ALL THREE OPTIONS. *TR

NHTSA ID
10660240
Incident
Nov 22, 2014
Mileage
133,000 mi
Body & structurePowertrain (other)Suspension
Filed Sep 22, 2014

I OWN A 2000 BMW 328 CI. IT ALSO HAS HAD A REAR END SUB FRAME FAILURE THAT THEY HAVE BEEN FOUND AT FAULT FOR BY THE STATE OF CA IN A LAWSUIT DATED IN 2006. I BROUGHT MY CAR TO THEIR ATTENTION AND THEY ADMITTED THIER FAILED DESIGN, AND BECAUSE SOMEONE HAD TO TRIED TO REPAIR IT BEFORE THEY SOLD IT TO ME, OF COURSE WITHOUT INFORMING ME ABOUT, THEY REFUSED TO DO WARRANTY WORK ON IT, BECAUSE A FEEBLE ATTEMPT AT REINFORCING A FAILED SUB FRAME MOUNT. FAST FORWARD TO NOW, THEY OFFERED ME 2000 DOLLARS ON A 6100 DOLLAR REPAIR BECAUSE THEY HAVE ADMITTED FAULT. NOW THEY RE-NAGGED THEIR OFFER, BECAUSE RATHER THAN DOING IT THEIR WAY, I HAD THE MOUNTS UPGRADED WITH BETTER STEEL AND MOUNTS RATHER THAN USE THEIR FAILED DESIGN. THEY CONTINUE TO TELL ME THEY ARE DOING ME A FAVOR, WHEN IT IS THEIR FAILED DESIGN IN THE FIRST PLACE, WHICH THEY ADMIT TO. WHEN IS IT A FAVOR FOR BUYING A CAR THAT HAS A FAILED FRAME DESIGN, AND HAVING THE COMPANY NOT TAKE RESPONSIBILITY FOR IT WHEN THE FAILURE COULD BE THE REAR END FALLING OUT, AS HAS OCCURRED TO MANY PEOPLE, AND SOMETHING THEY ADMIT TO. THIS IS VERY DANGEROUS, AND ALSO GOES AGAINST EVERY TYPE OF DESIGN ETHICS THOUGHT TO EXIST. WHEN COMPANIES FAIL ON THIS CALIBER, IT HAS THE SAME POTENTIAL TO KILL SOMEONE FOR SOMETHING THEY KNOW NOTHING ABOUT. *TR

NHTSA ID
10638268
Incident
Jan 1, 2010
Mileage
135,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B340414

SERVICE BRAKES, AIR:DISC; STEERING: STEERING WHEEL/HANDLE BAR

Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

B651820

AIR BAGS:FRONTAL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

SERVICE ACTION - HEAD AIR BAG HOLDER RETROFIT: A rattle noise may develop from the head air bag (ITS) gas generator contacting adjacent component. This noise can be heard while driving on an uneven roadway.

B013118

AIR BAGS

TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.

B013118

AIR BAGS

TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.

B011618

AIR BAGS; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

TAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 328CI by model year
YearComplaintsRecallsInvestigationsIssue Index
2006010
2005010
2004010
2003010
2002010
2001030
2000Viewing154051.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.