RoadVitals

2000 GMC Suburban

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Mar 29, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 7, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 15 NHTSA owner-reported complaints for the 2000 GMC Suburban, most frequently naming the brakes, tires & wheels and suspension categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 261 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes421.1%
  • Tires & wheels315.8%
  • Suspension210.5%
  • Engine210.5%
  • Visibility210.5%
  • Fuel system210.5%
  • Powertrain (other)15.3%
  • Body & structure15.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V094000

STRUCTURE

Mar 7, 2003
3,674 units potentially affected
The defect: CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
The risk: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
The remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
SOUTHERN COMFORT CONVERSIONSView on NHTSA.gov
00V222000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Aug 8, 2000
3,758 units potentially affected
The defect: VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH VACUUM POWER, 4-WHEEL DISC BRAKES. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC BRAKE SYSTEMS." THESE VEHICLES WERE BUILT WITH A KINKED BRAKE BOOSTER VACUUM SUPPLY HOSE.
The risk: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 105.
The remedy: DEALERS WILL RE-ROUTE THE BRAKE BOOSTER VACUUM SUPPLY HOSE.
GENERAL MOTORS CORP.Manufacturer number 00051View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP05009ClosedDefect Petition

PARKING BRAKE FAILURE

Opened Dec 20, 2005
Closed May 31, 2006

ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.

PARKING BRAKE:CONVENTIONAL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 15
Engine
Filed Mar 29, 2006

2000 SUBURBAN'S MALFUNCTIONING COMPUTER WARNING LIGHTS WERE REPLACED PER RECALL. THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER. CONSUMER WAS TOLD THAT HE COMPUTER NEED TO BE REPLACED. *TS ***NAR*** THE DEALER INFORMED THE CONSUMER THAT THE NECESSARY PARTS TO PERFORM THE RECALL WOULD NOT BE AVAILABLE UNTIL NOVEMBER 2005. IN NOVEMBER 2005 THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CLAIMED THAT THEY FIXED THE VEHICLE.. AFTER RECALL REPAIRS THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER IN EARLY FEBRUARY 2006 AND THE TECHNICIAN INDICATED THAT THE COMPUTER HAD TO BE REPLACED. THE CONSUMER AGREED TO THE REPAIR BUT AFTER THE VEHICLE WAS PICKED UP FROM BEING REPAIRED THE ENGINE LIGHT ILLUMINATED AGAIN. *NM

NHTSA ID
10155189
Incident
Nov 1, 2005
EngineFuel systemPowertrain (other)+1 more
Filed Oct 26, 2005

AT 52073 MILES CONSUMERS SUBURBAN STALLED WHILE DRIVING. ***NO ANSWER REQUIRED*** *TS THE FUEL PUMP FAILED THREE TIMES. THE TRANSMISSION WAS REPLACED, THE TIRES HAD WORN OUT AND WAS SEPARATING, THE ENGINE LIGHT HAD COME ON DUE TO THE AIR INJECTOR AND THE REAR PARKING BRAKES HAD WORN OUT. *SC

NHTSA ID
10142128
Incident
Oct 1, 2005
Mileage
23,000 mi
Transmission
Filed Apr 4, 2005

REPLACED TRANSMISSION JUST OVER THE 40,000 MILE MARK AND NOW HAVING MORE PROBLEMS WITH CAR AS CAR DIES OR STALL WHEN TRAVELING BETWEEN 1-10 MPH

NHTSA ID
10116358
Incident
Apr 1, 2004
Mileage
47,000 mi
Fuel system
Filed Nov 30, 2004

WHILE DRIVING ON STATE ROAD 100 ABOUT 65-70 MPH. THE VEHICLE COMPLETELY SHUT DOWN. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN IN FOR A CHECK UP, AND WAS TOLD THAT IT WAS THE FUEL PUMP. THE CONSUMER HAD THE FUEL PUMP REPLACED. THE CONSUMER WAS CONCERNED BECAUSE THEIR FOUR CHILDREN WOULD OCCUPY THE VEHICLE AS WELL. *AK

NHTSA ID
10095327
Incident
Oct 3, 2004
Mileage
71,000 mi
Visibility
Filed Dec 10, 2002

CONSUMER STATES REAR WINDOW IS TINTED, CAN NOT SEE THROUGH IT WHEN BACKING UP AT NIGHT. TS

NHTSA ID
8024078
Incident
Jun 1, 2002
Body & structure
Filed Aug 1, 2002

TWO DOORS HIT TOGETHER AND DENTED SIDE DOOR. DOOR OPENS TOO FAR.*AK THE DOOR OPENING TOO FAR COULD RESULT IN HINGE FATIGUE AND FAILURE. VEHICLE WAS TAKEN TO SEVEN DIFFERENT SERVICE SHOPS WHERE CONSUMER WAS INFORMED THAT IT WAS A DESIGN PROBLEM. CONSUMER HAS TRIED NUMEROUS TIMES SINCE THE PURCHASE OF VEHICLE TO HAVE THE PROBLEM CORRECTED. *JG

NHTSA ID
8015332
Incident
Feb 11, 2001
Brakes
Filed Jul 29, 2002

WHEN BRAKES ARE APPLIED VEHICLE PULLS DRAMATICALLY TO THE LEFT INTO ONCOMING TRAFFIC. VEHICLE HAS BEEN CHECKED BY DEALER 14 TIMES. VEHICLE WILL PULL TO THE LEFT OR RIGHT AFTER DEALER SERVICED VEHICLE. *AK

NHTSA ID
8015050
Incident
Apr 1, 2002
Suspension
Filed Aug 7, 2001

WE PURCHASED THIS SUBURBAN NEW. OUT OF THE DEALER'S LOT THE VEHICLE PULLED RIGHT, AND VIBRATED AT A MAGNITUDE THAT INTERFERED WITH NORMAL STEERING AT SPEEDS BETWEEN 55 AND 70 MPH. I HAVE TAKEN THIS VEHICLE BACK TO THE DEALER FIVE TIMES, COUNTING TOMORROW. THE FIRST TIME I RETURNED THE CAR A REPRESENTITIVE OF MAC HAIK TOLD ME "THE PULL (TO THE RIGHT) IS A SAFETY FEATURE". I AM IN CONTACT WITH OTHER OWNERS OF 2000 SUBURBANS WHO HAVE WORSE PROBLEMS INVOLVING THE FRONT END OF THE VEHICLE. SOME HAVE BEEN FORCED TO CHANGE TIRES DUE TO WEAR WITHIN 10,000 MILES. TOMORRPOW I WILL, AGAIN, TAKE THIS VEHICLE TO MAC HAIK CHEVROLET FOR REPAIRS. I HAVE ALSO CONTACTED THOMAS GOTTSCHALIC, EVP AND GENERAL COUNSEL ,GENERAL MOTORS, WITH DETAILS ON THIS PROBLEM. THANKS FOR YOUR HELP, BYRON DUNN*AK

NHTSA ID
750027
Incident
Mar 15, 2000

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Suburban by model year
YearComplaintsRecallsInvestigationsIssue Index
2004100—
2003512—
2002711—
2001522—
2000Viewing152148.1
19992852051.8
19981003052.7
19972003559.9
19961724560.6
19952277763.8
19944116368.1
19932122365.5
1992804270.3
1991302459.6
1990222462.6
1989172464.5
1988825—
1987803—
1986402—
1985301—
1984501—
1983200—
1982010—
1981010—
1974100—
1966010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.