RoadVitals

2001 GMC Suburban

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jun 18, 2003
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 7, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2001 GMC Suburban, most frequently naming the interior & seats, airbags and seat belts categories. 2 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 260 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats240.0%
  • Airbags120.0%
  • Seat belts120.0%
  • Tires & wheels120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE

Mar 7, 2003
3,674 units potentially affected
The defect: CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
The risk: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
The remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
SOUTHERN COMFORT CONVERSIONSView on NHTSA.gov

SEAT BELTS:FRONT:RETRACTOR

May 17, 2001
9,196 units potentially affected
The defect: VEHICLE DESCRIPTION: PICKUP AND UTILITY TRUCKS. SOME OF THESE VEHICLES HAVE AN INTERNAL COMPONENT IN THE OUTBOARD SEAT BELT RETRACTORS FOR THE 2ND AND 3RD ROW OF SEATS THAT COULD BE CRACKED. WITH REPEATED ACTUATION OF THE LOCKING MECHANISM, THE CRACK COULD SPREAD TO THE POINT SUCH THAT THE SEAT BELT WOULD NO LONGER LOCK.
The risk: IN A CRASH, INCREASED OCCUPANT INJURY COULD RESULT FROM THE NO-LOCK CONDITION.
The remedy: DEALERS WILL INSPECT THE OUTBOARD SEAT BELTS FOR SPECIFIC LOT NUMBERS AND REPLACE THE BELTS IF NECESSARY. GM IS ENCLOSING AN INSPECTION PROCEDURE FOR THE OWNERS TO USE OR THEY CAN HAVE THEIR DEALERS DO THE INSPECTIONS. OWNER NOTIFICATION BEGAN JULY 2, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
GENERAL MOTORS CORP.Manufacturer number 01043View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA06016ClosedEngineering Analysis

CRANK POSITION SENSOR FAILURE - STALL

Opened Sep 14, 2006
Closed Nov 9, 2007

IN A LETTER DATED NOVEMBER 7, 2007, GENERAL MOTORS (GM) REPORTED TO THE OFFICE OF DEFECTS INVESTIGATION (ODI) THAT IT WILL CONDUCT A SAFETY RECALL (07V-521) TO REPLACE THE CRANK POSITION SENSOR (CKP) IN APPROXIMATELY 12,000 MODEL YEAR (MY) 2001 CHEVROLET SILVERADO AND GMC SIERRA VEHICLES EQUIPPED WITH 8.1 LITER ENGINES MANUFACTURED ON OR BEFORE NOVEMBER 15, 2000.ACCORDING TO GM, THE CKP CAN FAIL INTERMITTENTLY OR PERMANENTLY.A PERMANENT CKP FAILURE WOULD RESULT IN AN ENGINE STALL WITHOUT RESTART.AN INTERMITTENT CKP FAILURE COULD CAUSE THE SERVICE ENGINE SOON LIGHT TO ILLUMINATE, THE VEHICLE TO RUN ROUGH OR THE ENGINE TO STALL BUT ALLOWS RESTART.AS A REMEDY, AN IMPROVED CKP WILL BE INSTALLED IN THE SUBJECT VEHICLES.THE RECALL CAMPAIGN WILL START IN DECEMBER 2007. DURING THE PRELIMINARY EVALUATION (PE06-016), AND THIS EA INVESTIGATION, GM AND ODI INDEPENDENTLY CONDUCTED DETAILED REVIEWS OF CERTAIN FIELD DATA TO UNDERSTAND THE NATURE AND RATE OF SUBJECT VEHICLE STALLING DUE TO CKP FAILURES.GM AND ODI REVIEWED GM'S WARRANTY CLAIMS FOR THE CKP WITH THE OBJECTIVE OF ASCERTAINING AN ESTIMATE OF THOSE CLAIMS REPRESENTING AN ENGINE STALL WHILE DRIVING.THE CKP WARRANTY CLAIMS WITHOUT VERBATIM TEXT WERE THE LARGEST SEGMENT OF WARRANTY CLAIMS.USING THOSE CLAIMS, GM SURVEYED VEHICLE OWNERS TO GATHER ADDITIONAL INFORMATION TO DETERMINE IF THE CLAIM WAS ASSOCIATED WITH A STALL WHILE DRIVING EVENT.BASED ON THE SURVEY, GM ESTIMATED THAT APPROXIMATELY 49% OF ALL WARRANTY REPAIRS FOR THE CKP INVOLVED A STALL WHILE DRIVING.ODI?S REVIEW OF GM'S SURVEY DATA PRODUCED A HIGHER ESTIMATE (71%) FOR STALL WHILE DRIVING.GM FURTHER ESTIMATED THE RATE OF STALL WHILE DRIVING FOR THE SUBJECT VEHICLES OVER TIME.IT ESTIMATED STALLING WHILE DRIVING RATES OF 1.6%, 4.6% AND 8.9% AT 1, 3 AND 6 YEARS IN SERVICE RESPECTIVELY.ODI'S REVIEW OF THE GM'S SURVEY DATA FINDS HIGHER ESTIMATED STALL WHILE DRIVING RATES OF 2.2%, 6.8% AND 13% AT 1, 3 AND 6 YEARS IN SERVICE RESPECTIVELY. ODI ALSO CONDUCTED A SURVEY OF VEHICLE OWNERS USING CONSUMER COMPLAINTS REPORTED TO BOTH ODI AND GM.THE OBJECTIVE WAS TO ASCERTAIN THE POTENTIAL SAFETY CONSEQUENCES OF AN ENGINE STALL DUE TO THE ALLEGED DEFECT.WITH RESPECT TO THE ABILITY TO RESTART THE VEHICLE AFTER A STALL, 11% REPORTED IMMEDIATE RESTART, 69% REPORTED DELAYED RESTART AND 20% REPORTED NO RESTART.OVER HALF NOTED AT LEAST ONE ENGINE STALL INCIDENT AT SPEEDS IN EXCESS OF 40MPH. ABOUT ONE-THIRD NOTED THE VEHICLE WAS STRANDED EITHER PARTIALLY OR FULLY IN A LANE OF TRAFFIC AFTER THE ENGINE STALL.ALL OF THE CONSUMERS SURVEYED NOTED MULTIPLE STALLING EVENTS PRIOR TO PROPER DIAGNOSIS AND REPLACEMENT OF THE CKP.BASED ON GM'S DECISION TO CONDUCT A SAFETY RECALL, THIS INVESTIGATION IS CLOSED.

ENGINE AND ENGINE COOLING:ENGINELed to recall 07V521000
DP05009ClosedDefect Petition

PARKING BRAKE FAILURE

Opened Dec 20, 2005
Closed May 31, 2006

ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.

PARKING BRAKE:CONVENTIONAL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 18, 2003

WHILE DRIVING AND WITHOUT WARNING RIGHT FRONT SIDE TIRES BLEWOUT, CAUSING CONSUMER TO PULL OVER. SIZE#P26570R16. *AK

NHTSA ID
10024285
Incident
Jun 13, 2003
Interior & seats
Filed Feb 22, 2003

PASSENGER SIDE FRONT SEAT ROCKS WITH OR WITHOUT USE OF SEATBELT. HAD DEALER CHECK OUT, BUT STATED THEY FOUND NOTHING THAT WAS CAUSING THE ROCKING OF SEAT.

NHTSA ID
10008003
Incident
May 22, 2002
Airbags
Filed Sep 10, 2001
Crash reported

WHILE DRIVING APPROXIMATELY 30MPH CONSUMER HIT ANOTHER VEHICLE HEAD-ON, AND AIRBAGS DID NOT DEPLOY. DID ABOUT 7000 DOLLARS DAMAGE TO FRONT END. CONTACTED DEALER AND DEALER GAVE CONSUMER'S TELEPHONE NUMBER TO GMC.*AK *NLM

NHTSA ID
896102
Incident
Aug 25, 2001
Interior & seats
Filed May 2, 2001

WHEN SECOND ROW BENCH SEAT IS FOLDED FORWARD TO MAKE ROOM FOR A TALL LOAD, DRIVER'S SIDE SECOND ROW BENCH SEAT BACK HAS NO MANUAL LATCH, LEAVING THAT SECOND ROW DRIVER SIDE SEAT BACK ABLE TO FLOP FORWARD DURING BRAKING. SIDE THAT IS UNSTABLE IS ABOUT 60% OF SECOND ROW BENCH SEAT. DEALER HAS NOT SEEN VEHICLE. *AK CONSUMER STATES PASSENGER SIDE HAS A MANUAL LATCH RELEASE. *SLC

NHTSA ID
887255
Incident
Apr 15, 2001
Seat belts
Filed Jan 30, 2001

PASSENGER'S SEAT BELT BECOMES SO TIGHT THAT PASSENGER CANNOT MOVE. DEALER HAS ATTEPTED TO CORRECT THE PROBLEM 2 TIMES, HOWEVER HAS BEEN UNSUCESSFUL. *SLC

NHTSA ID
879330

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP6068

This preliminary information advises dealers that Engine Control Module designation E90 is on a ordering restriction through technical assistance.

PIT6144G

This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system or internal software concern

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Suburban by model year
YearComplaintsRecallsInvestigationsIssue Index
2004100
2003512
2002711
2001Viewing522
2000152148.1
19992852051.8
19981003052.7
19972003559.9
19961724560.6
19952277763.8
19944116368.1
19932122365.5
1992804270.3
1991302459.6
1990222462.6
1989172464.5
1988825
1987803
1986402
1985301
1984501
1983200
1982010
1981010
1974100
1966010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.