Suspension
Filed Mar 1, 2005
SUSPENSION WAS POOR, THE FRONT END BOUNCED, AND ONE COULD FEEL THE RIDE EVEN WHEN GUARANTEED A SMOOTH RIDE. MANUFACTURER OFFERED NO ASSISTANCE.*AK
- NHTSA ID
- 10113222
- Incident
- Jun 14, 2004
- Mileage
- 2 mi
2004 GMC Suburban
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 1, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains 1 NHTSA owner-reported complaint for the 2004 GMC Suburban, most frequently naming the suspension category. 90 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Suspension1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
23-NA-001
ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
03-06-01-023I
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
03-06-01-023H
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
General Communication
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2004Viewing | 1 | 0 | 0 | — |
| 2003 | 5 | 1 | 2 | — |
| 2002 | 7 | 1 | 1 | — |
| 2001 | 5 | 2 | 2 | — |
| 2000 | 15 | 2 | 1 | 48.1 |
| 1999 | 285 | 2 | 0 | 51.8 |
| 1998 | 100 | 3 | 0 | 52.7 |
| 1997 | 200 | 3 | 5 | 59.9 |
| 1996 | 172 | 4 | 5 | 60.6 |
| 1995 | 227 | 7 | 7 | 63.8 |
| 1994 | 411 | 6 | 3 | 68.1 |
| 1993 | 212 | 2 | 3 | 65.5 |
| 1992 | 80 | 4 | 2 | 70.3 |
| 1991 | 30 | 2 | 4 | 59.6 |
| 1990 | 22 | 2 | 4 | 62.6 |
| 1989 | 17 | 2 | 4 | 64.5 |
| 1988 | 8 | 2 | 5 | — |
| 1987 | 8 | 0 | 3 | — |
| 1986 | 4 | 0 | 2 | — |
| 1985 | 3 | 0 | 1 | — |
| 1984 | 5 | 0 | 1 | — |
| 1983 | 2 | 0 | 0 | — |
| 1982 | 0 | 1 | 0 | — |
| 1981 | 0 | 1 | 0 | — |
| 1974 | 1 | 0 | 0 | — |
| 1966 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.