RoadVitals

1997 BMW 328I Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Apr 26, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 22, 1997

What this page shows

Our database holds 25 NHTSA owner-reported complaints for the 1997 BMW 328I. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 25

Electrical
Filed Apr 26, 2017
Crash reported1 injury reported

AFTER SEEING YET ANOTHER REAR END COLLISION, I WOULD LIKE TO MAKE A SUGGESTION I HAVE HAD IN MIND FOR A LONG TIME. I BELIEVE WE CAN REDUCE THE INCIDENCE OF SUCH ACCIDENTS, BY FLASHING THE STOP SIGNALS WHENEVER THE BRAKES ARE ON AND THE CAR IS STOPPED ( REQUIRES A SPEED SENSOR, OF COURSE). MANUAL FLASHING ELECTRONICS EXISTS IN EVERY MODERN CAR, BUT IS NOT NORMALLY USED WHEN STOPPED ON THE ROADWAY.

NHTSA ID
10980991
Incident
Apr 21, 2017
Electrical
Filed Mar 4, 2014
1 death reported

THE LOCKING DEVICE ON A 1997 BMW 328I INTERMITTENTLY MAKES IT IMPOSSIBLE FOR OCCUPANTS TO EXIT THE VEHICLE IF IT IS LOCKED WHILE OCCUPIED. THIS IS A SAFETY RISK, WHICH CREATES A HIGH DANGER AND SEVERITY OF RISK OF INJURY OR DEATH TO CONSUMERS AND/OR USERS OF THE VEHICLE IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. DESPITE KNOWLEDGE OF THIS SAFETY RISK, BMW FAILED TO CORRECT THIS DEFECT AND ADVISE OR WARN PURCHASERS OR POTENTIAL USERS, INCLUDING THE PURCHASERS, OWNERS AND/OR USERS OF THE SUBJECT 1997 BMW 328I, BY PROVIDING ADEQUATE WARNINGS AND/OR NOTICES OF THE SEVERE RISK OF INJURY OR DEATH IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. ON OR ABOUT SEPTEMBER 11, 2013, A HOT AND SUNNY DAY, A FEMALE YOUTH WHO WAS AN OCCUPANT OF A 1997 BMW 328I, BECAME TRAPPED IN THE SUBJECT 1997 BMW 328I THAT WAS LOCKED. IT WAS IMPOSSIBLE FOR THE YOUTH TO EXIT THE VEHICLE, AND SHE ULTIMATELY SUCCUMBED TO HEAT STROKE AND DIED WHILE TRAPPED IN THE VEHICLE.

NHTSA ID
10567287
Incident
Sep 11, 2013
Steering
Filed Jul 11, 2011

1997 BMW 328IS WITH 179K MILES. AFTER DRIVING FOR MORE THAN 30 MINUTES (HIGHWAY OR CITY), MY STEERING WHEEL WILL BIND OR GET TIGHT IN A TURN. AFTER MUSCLING THROUGH THE TURN SO I DON'T CRASH, THE STEERING WHEEL "POPS" AND RETURNS TO NORMAL OPERATION. THIS HAS BEGAN TO HAPPEN DAILY AND I AM CONCERNED FOR MY SAFETY AS WELL AS ANYONE IN THE CAR WITH ME! *TT

NHTSA ID
10411759
Incident
Jun 27, 2011
Mileage
178,835 mi
Body & structure
Filed Apr 28, 2009

I WAS TOLD TODAY THAT MY CAR IS NOT SAFE AS THE FRONT SWAY BAR MOUNTS HAVE RUSTED THROUGH. *TR

NHTSA ID
10267149
Incident
Apr 28, 2009
Driver assistance
Filed Dec 19, 2008
Crash reported

1997 BMW 328I LESS THAN 80,000 MILES. DRIVING 40MPH WITH CRUISE CONTROL ON. SNOWING BUT STRAIGHT LEVEL CONCRETE ROAD. APPROACHING ASPHALT CURVE ENTERING SMALL MOUNTAIN VILLAGE, I TAPPED BRAKE TO DISENGAGE CRUISE. IT DIDN'T DISENGAGE SO HIT IT HARDER. CRUISE STARTED TO ACCELERATE AND THREW CAR INTO A SKID. TRIED STEERING COLUMN LEVER, NO EFFECT. CRUISE NOW ACCELERATED STRONGLY, SPUN CAR 180, CAR SLID INTO DITCH AT UNDER 30MPH AND FLIPPED OVER. CAR DRIVEN BACK 600 MILES TO HOME BUT TOTAL LOSS FROM CRUSHED IN ROOF. BMW HAS POSSESSION OF THE CAR PENDING PRODUCT SPECIALIST REVIEW. CRUISE HAD STARTED ACTING ERRATIC ON 4-5 OCCASIONS EARLIER THAT WEEK BEING RELUCTANT TO DISENGAGE WITH TWO DIFFERENT DRIVERS. AFTER ACCIDENT 3 WITNESSED THAT BRAKE LIGHTS FAILED TO LIGHT WITHOUT EXCESSIVE PETAL PRESSURE. MANY BMW OWNER REPORTS OF SAME PROBLEM ON INTERNET FROM BRITAIN. BMW SERVICE ADVISOR STATED IT WAS PROBABLY THE SWITCH STARTING TO FAIL. BMW DEALER NOW HAS CAR AND BMW CORPORATE APPEARS TO HAVE ISSUED GAG ORDER TO DEALER EMPLOYEES. *TR

NHTSA ID
10252318
Incident
Nov 30, 2008
Mileage
78,000 mi
Seat belts
Filed Jul 11, 2008

TL*THE CONTACT OWNS A 1997 BMW 328I CONVERTIBLE. DUE TO HIS BODY STATURE, THE CONTACT WOULD HAVE TO LEAN THE SEAT BACK IN ORDER TO USE THE SEAT BELT EFFECTIVELY. HE CONSULTED THREE DEALERS FOR SEAT BELT EXTENDERS, BUT NONE HAD THEM AVAILABLE OR WERE NOT BEING SOLD. THE MANUFACTURER STATED THAT THEY DID NOT HAVE SEAT BELT EXTENDERS FOR THAT MODEL. THE CURRENT MILEAGE WAS 159,882 AND FAILURE MILEAGE WAS APPROXIMATELY 159,800.

NHTSA ID
10234021
Incident
May 18, 2008
Mileage
159,800 mi
Engine
Filed Jul 19, 2005

PLASTIC RADIATOR BROKE AT UPPER HOSE CONNECTION, CAUSING SUDDEN TOTAL LOSS OF COOLANT AND ENGINE STOPPING IN HEAVY FREEWAY TRAFFIC. THIS LED TO A VERY DANGEROUS RESCUE BY CALTRANS TRUCK AFTER AN HOUR OF EXPOSURE TO HIGH-SPEED TRAFFIC.

NHTSA ID
10129327
Incident
Jul 16, 2005
Mileage
69,042 mi
Electrical
Filed May 20, 2005

SUDDEN FAILURE OF IGNITION COIL RESULTING IN A SHAKING/VIBRATING VEHICLE. WHILE ACCELLERTING IN CITY TRAFFIC THE CAR CAN LUNGE AND JERK WHILE ACCELLERATING, RESULTING IN UNPREDICTABLE ACCELLERATION. IN CITY TRAFFIC THIS IS VERY DANGEROUS. I HAVE INVESTIGATED THE IGNITION COILS FOR BMW 3 SERIES CARS AND IT APPEARS THEY FAIL A LOT, YET THERE IS NO RECALL CAMPAIGN! AFTER INVESTIGATING FURTHER IT APPEARS BMW HAS SOME RECALL CAMPAIGNS FOR SOME OF THE NEWER CARS. THEY SUGGEST REPLACING ALL IGNITION COILS WITH A NEW BOSCH MODEL. MY CAR HAS BREMI MODEL COILS (PART NO. F3000-86682) AND THERE IS NO BOSCH SUBSTITUTE ACCORDING TO THE BMW DEALER (PLAZA MOTORS IN ST. LOUIS, MO). I FOUND AN EPA RECALL NUMBER FOR THE BREMI COILS FOR ANOTHER MODEL BMW AT THIS WEB SITE: REFERENCE: HTTP://WWW.EPA.GOV/OTAQ/CERT/RECALL/420B04018.PDF EPA# 2061 IT DESCRIBES AN INTERNAL FAILURE AS FOLLOWS: "BECAUSE OF PRODUCTION PROCESS FAILURES, THE IGNITION COIL OF ONE SUPPLIER (BREMI)MAY HAVE AN INTERNAL INSULATION BREAK-DOWN IN THE PRIMARY ELECTRIC 2121 CIRCUIT, THE SECONDARYELECTRIC CIRCUIT AND/OR A DISRUPTIVE DISCHARGE. REMEDY: BMW HAS DECIDED TO IMPLEMENT A VOLUNTARY EMISSION RECALL CAMPAIGN TO REPLACE ALL IGNITION COILS WITH A NEW IMPROVED VERSION." THE SAME EXACT THING IS HAPPENING TO BMW 3 SERIES CARS. A REVIEW OF BMW FORUMS ON THE INTERNET EXPLAINS THAT THIS PROBLEM IS OCCURRING MORE FREQUENTLY BY THE DAY. I WOULD LIKE THIS TO BE INVESTIGATED AND A RECALL CAMPAIGN INITIATED AS SOON AS POSSIBLE BEFORE SOMEBODY GETS HURT!

NHTSA ID
10121723
Incident
May 20, 2005
Mileage
50 mi
Airbags
Filed Jul 22, 2003
Crash reported

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ANOTHER VEHICLE HIT ON THE RIGHT SIDE, AND DRIVER'S SIDE AIR BAG DIDN'T DEPLOY. *AK

NHTSA ID
10029905
Incident
Jul 22, 2003
Airbags
Filed Sep 18, 2002

TURNED ENGINE OFF, AND WENT INTO STORE, AND HEARD AN EXPLOSION. CONSUMER STATED DRIVER'S SIDE AIRBAG DEPLOYED FOR NO REASON. *AK THE DEALER SAID THAT THE WIRING HARNESS MELTED AND CAUSED A SHORT CIRCUIT IN TURN DEPLOYING THE AIR BAG. *JG

NHTSA ID
8018964
Incident
Aug 28, 2002
Body & structureDriver assistanceElectrical
Filed Nov 23, 2001

WHILE DRIVER WAS SITTING IN VEHICLE, SOMETHING UNEXPECTEDLY ACTIVATED THE ALARM SYSTEM, DOORS WOULD NOT UNLOCK FROM THE INSIDE OR THE OUTSIDE, HORN ALSO BECAME INOPERABLE. *JB

NHTSA ID
899377
Incident
Sep 23, 2001
ElectricalEngineInterior & seats
Filed Sep 28, 2001

THERMOSTAT MALFUNCTIONED, CAUSING VEHICLE TO OVERHEAT, AND RADIATOR TO BLOW. *AK THE BATTERY LIGHT ILLUMINATED AND TRIM UNDER THE REAR OF THE DRIVER SEAT WAS LOOSE. *ET

NHTSA ID
897012
Incident
Jun 14, 2001
Seat belts
Filed Apr 16, 2001

PASSENGER'S SIDE SEAT BELT BUCKLE HOUSING PORTION DOES NOT HOLD LATCH PLATE IN BUCKLE HOUSING MECHANISM. LATCH PLATE POPS OUT OF BUCKLE. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED BUCKLE. *AK CONSUMER HAD TO PAY TO REPLACE THE FAILED HOUSING. *SLC

NHTSA ID
885972
Incident
Mar 15, 2001
Tires & wheels
Filed Jan 29, 2001

ODI #740028. NO SAFETY DEFECT MENTIONED. *AK (DOT NUMBER: ACTM2Y7166 TIRESIZE: 205/60R15)

NHTSA ID
740068
Incident
Jan 26, 2001
Tires & wheels
Filed Jan 27, 2001

IT HAPPENED AT 3:50 PM, PACIFIC STANDARD TIME, JANURAY 26, 2001, FREEWAY 91 HEADING EAST, PASSED FREEYWAY 710, AT THE EXIT OF ATLANTIC. I WAS LUCKY TO PULL OVER AND MY COLLEAGUE WAS FOLLOWED ME AT THE INCIDENT HAPPENED. SHE WITNESSED EVERY THING. THE METRO (MTA) TOW TRUCK PASSED BY 15 MINUTES LATER AND CHANGED THE SPARE TIRE FOR ME. A PIECE OF TIRE WAS FLYING AWAY AND CAUSED THE MUFFLER AND THE LEFT SIDE REAR BUMPER SEVERE DAMAGE. I HAVE TAKEN A ROLL OF PICTURES AFTERWARDS. I WILL SEND YOU A DETAILED TIRE'S SPEC. TOMORROW. *AK( DOT NUMBER: )

NHTSA ID
740028
Incident
Jan 26, 2001
Driver assistance
Filed Jan 17, 2001

WHEN SHIFTING FROM DRIVE TO PARK VEHICLE WOULD SUDDENLY ACCELERATE ON ITS OWN. CAN ONLY BE STOPPED BY TURNING OFF IGNITION. BRAKES WOULD ONLY SLOW IT DOWN, BUT NOT STOP IT. HAS HAPPENED 4 TIMES, AND WAS AN INTERMITTENT PROBLEM. BEEN TO DEALERSHIP, AND MECHANIC COULD NOT DUPLICATE PROBLEM, WILL NOT REPAIR IT. MANUFACTURER AGREED WITH DEALERSHIP, AND POLICY WAS TO RETURN VEHICLE IF NOT REPAIRABLE.*AK

NHTSA ID
878388
Incident
Dec 3, 2000
Airbags
Filed Dec 18, 2000

AIRBAG LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. DEALER WILL BE NOTIFIED. *AK

NHTSA ID
876653
Incident
Dec 13, 2000
Tires & wheels
Filed Aug 1, 2000

TIRE FAILED ON FREEWAY ON HOT DAY. PERMETER AND 2/3 OF SIDEWALL SEPARATED FROM BEADS. NO EVIDENCE OF PUNCTURE IN TIRE FRAGMENTS. TIRES HAVE UTQGS OF 400, TRACT. A, TEMP. A, BUT THERE IS NO RECORD OF OF ANY TIRE OF THIS MAKE HAVING EVER BEEN TESTED AT NHTSA FACILITIES. *AK

NHTSA ID
726342
Incident
Jul 29, 2000
Electrical
Filed Feb 1, 1999

ALTERNATOR FAILED. *YC

NHTSA ID
608590
Incident
Jul 2, 1997
Engine
Filed Feb 1, 1999

THERMOSTAT STUCK.

NHTSA ID
606965
Body & structure
Filed Feb 1, 1999

PLASTIC FACE PLATE ON THE BOTTOM OF DOOR FRAME GOT CAUGHT ON CONSUMER'S SHOE AND BROKE. MJS

NHTSA ID
605997
Incident
Mar 1, 1997
Electrical
Filed Jan 18, 1999

I PARKED THIS CAR FOR 3 DAYS BEFORE I DROVE IT AT SUNDAY MORNING. AFTER I PARKED FOR AN HOUR LATER IT STARTED ON FIRE BY IT SELF. FIRE DEPARTMENT TOLD ME IT WAS ELECTRICAL PROBLEM WHICH IS STARTED FROM ENGINE ROOM BETTERY TERMINAL.

NHTSA ID
702319
Other / unspecified
Filed Sep 22, 1998

2 ALUMINUM WHEELS ARE BENT, CAUSING THE VEHICLE TO SHAKE. *AK

NHTSA ID
828095
Body & structure
Filed Apr 8, 1998

WATER LEAKS INTO THE VEHICLE FROM ALL DOORS IN RAINY WEATHER CONDITIONS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA ID
822313
Transmission
Filed Dec 22, 1997

VEHICLE LURCHES FORWARD IN DRIVE GEAR AS WELL AS REVERSE FOR UNKNOWN REASONS.

NHTSA ID
527098

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .