1997 BMW 328I Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 BMW 328I, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical724.1%
- Body & structure413.8%
- Engine310.3%
- Airbags310.3%
- Tires & wheels310.3%
- Driver assistance310.3%
- Seat belts26.9%
- Transmission13.4%
- Interior & seats13.4%
- Other / unspecified13.4%
- Steering13.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
AFTER SEEING YET ANOTHER REAR END COLLISION, I WOULD LIKE TO MAKE A SUGGESTION I HAVE HAD IN MIND FOR A LONG TIME. I BELIEVE WE CAN REDUCE THE INCIDENCE OF SUCH ACCIDENTS, BY FLASHING THE STOP SIGNALS WHENEVER THE BRAKES ARE ON AND THE CAR IS STOPPED ( REQUIRES A SPEED SENSOR, OF COURSE). MANUAL FLASHING ELECTRONICS EXISTS IN EVERY MODERN CAR, BUT IS NOT NORMALLY USED WHEN STOPPED ON THE ROADWAY.
THE LOCKING DEVICE ON A 1997 BMW 328I INTERMITTENTLY MAKES IT IMPOSSIBLE FOR OCCUPANTS TO EXIT THE VEHICLE IF IT IS LOCKED WHILE OCCUPIED. THIS IS A SAFETY RISK, WHICH CREATES A HIGH DANGER AND SEVERITY OF RISK OF INJURY OR DEATH TO CONSUMERS AND/OR USERS OF THE VEHICLE IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. DESPITE KNOWLEDGE OF THIS SAFETY RISK, BMW FAILED TO CORRECT THIS DEFECT AND ADVISE OR WARN PURCHASERS OR POTENTIAL USERS, INCLUDING THE PURCHASERS, OWNERS AND/OR USERS OF THE SUBJECT 1997 BMW 328I, BY PROVIDING ADEQUATE WARNINGS AND/OR NOTICES OF THE SEVERE RISK OF INJURY OR DEATH IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. ON OR ABOUT SEPTEMBER 11, 2013, A HOT AND SUNNY DAY, A FEMALE YOUTH WHO WAS AN OCCUPANT OF A 1997 BMW 328I, BECAME TRAPPED IN THE SUBJECT 1997 BMW 328I THAT WAS LOCKED. IT WAS IMPOSSIBLE FOR THE YOUTH TO EXIT THE VEHICLE, AND SHE ULTIMATELY SUCCUMBED TO HEAT STROKE AND DIED WHILE TRAPPED IN THE VEHICLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I WAS TOLD TODAY THAT MY CAR IS NOT SAFE AS THE FRONT SWAY BAR MOUNTS HAVE RUSTED THROUGH. *TR
WHILE DRIVER WAS SITTING IN VEHICLE, SOMETHING UNEXPECTEDLY ACTIVATED THE ALARM SYSTEM, DOORS WOULD NOT UNLOCK FROM THE INSIDE OR THE OUTSIDE, HORN ALSO BECAME INOPERABLE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
PLASTIC RADIATOR BROKE AT UPPER HOSE CONNECTION, CAUSING SUDDEN TOTAL LOSS OF COOLANT AND ENGINE STOPPING IN HEAVY FREEWAY TRAFFIC. THIS LED TO A VERY DANGEROUS RESCUE BY CALTRANS TRUCK AFTER AN HOUR OF EXPOSURE TO HIGH-SPEED TRAFFIC.
THERMOSTAT MALFUNCTIONED, CAUSING VEHICLE TO OVERHEAT, AND RADIATOR TO BLOW. *AK THE BATTERY LIGHT ILLUMINATED AND TRIM UNDER THE REAR OF THE DRIVER SEAT WAS LOOSE. *ET
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ANOTHER VEHICLE HIT ON THE RIGHT SIDE, AND DRIVER'S SIDE AIR BAG DIDN'T DEPLOY. *AK
TURNED ENGINE OFF, AND WENT INTO STORE, AND HEARD AN EXPLOSION. CONSUMER STATED DRIVER'S SIDE AIRBAG DEPLOYED FOR NO REASON. *AK THE DEALER SAID THAT THE WIRING HARNESS MELTED AND CAUSED A SHORT CIRCUIT IN TURN DEPLOYING THE AIR BAG. *JG
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
ODI #740028. NO SAFETY DEFECT MENTIONED. *AK (DOT NUMBER: ACTM2Y7166 TIRESIZE: 205/60R15)
IT HAPPENED AT 3:50 PM, PACIFIC STANDARD TIME, JANURAY 26, 2001, FREEWAY 91 HEADING EAST, PASSED FREEYWAY 710, AT THE EXIT OF ATLANTIC. I WAS LUCKY TO PULL OVER AND MY COLLEAGUE WAS FOLLOWED ME AT THE INCIDENT HAPPENED. SHE WITNESSED EVERY THING. THE METRO (MTA) TOW TRUCK PASSED BY 15 MINUTES LATER AND CHANGED THE SPARE TIRE FOR ME. A PIECE OF TIRE WAS FLYING AWAY AND CAUSED THE MUFFLER AND THE LEFT SIDE REAR BUMPER SEVERE DAMAGE. I HAVE TAKEN A ROLL OF PICTURES AFTERWARDS. I WILL SEND YOU A DETAILED TIRE'S SPEC. TOMORROW. *AK( DOT NUMBER: )
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
1997 BMW 328I LESS THAN 80,000 MILES. DRIVING 40MPH WITH CRUISE CONTROL ON. SNOWING BUT STRAIGHT LEVEL CONCRETE ROAD. APPROACHING ASPHALT CURVE ENTERING SMALL MOUNTAIN VILLAGE, I TAPPED BRAKE TO DISENGAGE CRUISE. IT DIDN'T DISENGAGE SO HIT IT HARDER. CRUISE STARTED TO ACCELERATE AND THREW CAR INTO A SKID. TRIED STEERING COLUMN LEVER, NO EFFECT. CRUISE NOW ACCELERATED STRONGLY, SPUN CAR 180, CAR SLID INTO DITCH AT UNDER 30MPH AND FLIPPED OVER. CAR DRIVEN BACK 600 MILES TO HOME BUT TOTAL LOSS FROM CRUSHED IN ROOF. BMW HAS POSSESSION OF THE CAR PENDING PRODUCT SPECIALIST REVIEW. CRUISE HAD STARTED ACTING ERRATIC ON 4-5 OCCASIONS EARLIER THAT WEEK BEING RELUCTANT TO DISENGAGE WITH TWO DIFFERENT DRIVERS. AFTER ACCIDENT 3 WITNESSED THAT BRAKE LIGHTS FAILED TO LIGHT WITHOUT EXCESSIVE PETAL PRESSURE. MANY BMW OWNER REPORTS OF SAME PROBLEM ON INTERNET FROM BRITAIN. BMW SERVICE ADVISOR STATED IT WAS PROBABLY THE SWITCH STARTING TO FAIL. BMW DEALER NOW HAS CAR AND BMW CORPORATE APPEARS TO HAVE ISSUED GAG ORDER TO DEALER EMPLOYEES. *TR
WHILE DRIVER WAS SITTING IN VEHICLE, SOMETHING UNEXPECTEDLY ACTIVATED THE ALARM SYSTEM, DOORS WOULD NOT UNLOCK FROM THE INSIDE OR THE OUTSIDE, HORN ALSO BECAME INOPERABLE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 BMW 328I CONVERTIBLE. DUE TO HIS BODY STATURE, THE CONTACT WOULD HAVE TO LEAN THE SEAT BACK IN ORDER TO USE THE SEAT BELT EFFECTIVELY. HE CONSULTED THREE DEALERS FOR SEAT BELT EXTENDERS, BUT NONE HAD THEM AVAILABLE OR WERE NOT BEING SOLD. THE MANUFACTURER STATED THAT THEY DID NOT HAVE SEAT BELT EXTENDERS FOR THAT MODEL. THE CURRENT MILEAGE WAS 159,882 AND FAILURE MILEAGE WAS APPROXIMATELY 159,800.
PASSENGER'S SIDE SEAT BELT BUCKLE HOUSING PORTION DOES NOT HOLD LATCH PLATE IN BUCKLE HOUSING MECHANISM. LATCH PLATE POPS OUT OF BUCKLE. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED BUCKLE. *AK CONSUMER HAD TO PAY TO REPLACE THE FAILED HOUSING. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
VEHICLE LURCHES FORWARD IN DRIVE GEAR AS WELL AS REVERSE FOR UNKNOWN REASONS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THERMOSTAT MALFUNCTIONED, CAUSING VEHICLE TO OVERHEAT, AND RADIATOR TO BLOW. *AK THE BATTERY LIGHT ILLUMINATED AND TRIM UNDER THE REAR OF THE DRIVER SEAT WAS LOOSE. *ET
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
2 ALUMINUM WHEELS ARE BENT, CAUSING THE VEHICLE TO SHAKE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
1997 BMW 328IS WITH 179K MILES. AFTER DRIVING FOR MORE THAN 30 MINUTES (HIGHWAY OR CITY), MY STEERING WHEEL WILL BIND OR GET TIGHT IN A TURN. AFTER MUSCLING THROUGH THE TURN SO I DON'T CRASH, THE STEERING WHEEL "POPS" AND RETURNS TO NORMAL OPERATION. THIS HAS BEGAN TO HAPPEN DAILY AND I AM CONCERNED FOR MY SAFETY AS WELL AS ANYONE IN THE CAR WITH ME! *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .