RoadVitals

1997 BMW 328I

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Apr 26, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
1 injuries, 1 deaths reported

Overview

Our database contains 25 NHTSA owner-reported complaints for the 1997 BMW 328I, most frequently naming the electrical, body & structure and engine categories. 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical724.1%
  • Body & structure413.8%
  • Engine310.3%
  • Airbags310.3%
  • Tires & wheels310.3%
  • Driver assistance310.3%
  • Seat belts26.9%
  • Transmission13.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Apr 26, 2017
Crash reported1 injury reported

AFTER SEEING YET ANOTHER REAR END COLLISION, I WOULD LIKE TO MAKE A SUGGESTION I HAVE HAD IN MIND FOR A LONG TIME. I BELIEVE WE CAN REDUCE THE INCIDENCE OF SUCH ACCIDENTS, BY FLASHING THE STOP SIGNALS WHENEVER THE BRAKES ARE ON AND THE CAR IS STOPPED ( REQUIRES A SPEED SENSOR, OF COURSE). MANUAL FLASHING ELECTRONICS EXISTS IN EVERY MODERN CAR, BUT IS NOT NORMALLY USED WHEN STOPPED ON THE ROADWAY.

NHTSA ID
10980991
Incident
Apr 21, 2017
Electrical
Filed Mar 4, 2014
1 death reported

THE LOCKING DEVICE ON A 1997 BMW 328I INTERMITTENTLY MAKES IT IMPOSSIBLE FOR OCCUPANTS TO EXIT THE VEHICLE IF IT IS LOCKED WHILE OCCUPIED. THIS IS A SAFETY RISK, WHICH CREATES A HIGH DANGER AND SEVERITY OF RISK OF INJURY OR DEATH TO CONSUMERS AND/OR USERS OF THE VEHICLE IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. DESPITE KNOWLEDGE OF THIS SAFETY RISK, BMW FAILED TO CORRECT THIS DEFECT AND ADVISE OR WARN PURCHASERS OR POTENTIAL USERS, INCLUDING THE PURCHASERS, OWNERS AND/OR USERS OF THE SUBJECT 1997 BMW 328I, BY PROVIDING ADEQUATE WARNINGS AND/OR NOTICES OF THE SEVERE RISK OF INJURY OR DEATH IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. ON OR ABOUT SEPTEMBER 11, 2013, A HOT AND SUNNY DAY, A FEMALE YOUTH WHO WAS AN OCCUPANT OF A 1997 BMW 328I, BECAME TRAPPED IN THE SUBJECT 1997 BMW 328I THAT WAS LOCKED. IT WAS IMPOSSIBLE FOR THE YOUTH TO EXIT THE VEHICLE, AND SHE ULTIMATELY SUCCUMBED TO HEAT STROKE AND DIED WHILE TRAPPED IN THE VEHICLE.

NHTSA ID
10567287
Incident
Sep 11, 2013
Steering
Filed Jul 11, 2011

1997 BMW 328IS WITH 179K MILES. AFTER DRIVING FOR MORE THAN 30 MINUTES (HIGHWAY OR CITY), MY STEERING WHEEL WILL BIND OR GET TIGHT IN A TURN. AFTER MUSCLING THROUGH THE TURN SO I DON'T CRASH, THE STEERING WHEEL "POPS" AND RETURNS TO NORMAL OPERATION. THIS HAS BEGAN TO HAPPEN DAILY AND I AM CONCERNED FOR MY SAFETY AS WELL AS ANYONE IN THE CAR WITH ME! *TT

NHTSA ID
10411759
Incident
Jun 27, 2011
Mileage
178,835 mi
Body & structure
Filed Apr 28, 2009

I WAS TOLD TODAY THAT MY CAR IS NOT SAFE AS THE FRONT SWAY BAR MOUNTS HAVE RUSTED THROUGH. *TR

NHTSA ID
10267149
Incident
Apr 28, 2009
Driver assistance
Filed Dec 19, 2008
Crash reported

1997 BMW 328I LESS THAN 80,000 MILES. DRIVING 40MPH WITH CRUISE CONTROL ON. SNOWING BUT STRAIGHT LEVEL CONCRETE ROAD. APPROACHING ASPHALT CURVE ENTERING SMALL MOUNTAIN VILLAGE, I TAPPED BRAKE TO DISENGAGE CRUISE. IT DIDN'T DISENGAGE SO HIT IT HARDER. CRUISE STARTED TO ACCELERATE AND THREW CAR INTO A SKID. TRIED STEERING COLUMN LEVER, NO EFFECT. CRUISE NOW ACCELERATED STRONGLY, SPUN CAR 180, CAR SLID INTO DITCH AT UNDER 30MPH AND FLIPPED OVER. CAR DRIVEN BACK 600 MILES TO HOME BUT TOTAL LOSS FROM CRUSHED IN ROOF. BMW HAS POSSESSION OF THE CAR PENDING PRODUCT SPECIALIST REVIEW. CRUISE HAD STARTED ACTING ERRATIC ON 4-5 OCCASIONS EARLIER THAT WEEK BEING RELUCTANT TO DISENGAGE WITH TWO DIFFERENT DRIVERS. AFTER ACCIDENT 3 WITNESSED THAT BRAKE LIGHTS FAILED TO LIGHT WITHOUT EXCESSIVE PETAL PRESSURE. MANY BMW OWNER REPORTS OF SAME PROBLEM ON INTERNET FROM BRITAIN. BMW SERVICE ADVISOR STATED IT WAS PROBABLY THE SWITCH STARTING TO FAIL. BMW DEALER NOW HAS CAR AND BMW CORPORATE APPEARS TO HAVE ISSUED GAG ORDER TO DEALER EMPLOYEES. *TR

NHTSA ID
10252318
Incident
Nov 30, 2008
Mileage
78,000 mi
Seat belts
Filed Jul 11, 2008

TL*THE CONTACT OWNS A 1997 BMW 328I CONVERTIBLE. DUE TO HIS BODY STATURE, THE CONTACT WOULD HAVE TO LEAN THE SEAT BACK IN ORDER TO USE THE SEAT BELT EFFECTIVELY. HE CONSULTED THREE DEALERS FOR SEAT BELT EXTENDERS, BUT NONE HAD THEM AVAILABLE OR WERE NOT BEING SOLD. THE MANUFACTURER STATED THAT THEY DID NOT HAVE SEAT BELT EXTENDERS FOR THAT MODEL. THE CURRENT MILEAGE WAS 159,882 AND FAILURE MILEAGE WAS APPROXIMATELY 159,800.

NHTSA ID
10234021
Incident
May 18, 2008
Mileage
159,800 mi
Engine
Filed Jul 19, 2005

PLASTIC RADIATOR BROKE AT UPPER HOSE CONNECTION, CAUSING SUDDEN TOTAL LOSS OF COOLANT AND ENGINE STOPPING IN HEAVY FREEWAY TRAFFIC. THIS LED TO A VERY DANGEROUS RESCUE BY CALTRANS TRUCK AFTER AN HOUR OF EXPOSURE TO HIGH-SPEED TRAFFIC.

NHTSA ID
10129327
Incident
Jul 16, 2005
Mileage
69,042 mi
Electrical
Filed May 20, 2005

SUDDEN FAILURE OF IGNITION COIL RESULTING IN A SHAKING/VIBRATING VEHICLE. WHILE ACCELLERTING IN CITY TRAFFIC THE CAR CAN LUNGE AND JERK WHILE ACCELLERATING, RESULTING IN UNPREDICTABLE ACCELLERATION. IN CITY TRAFFIC THIS IS VERY DANGEROUS. I HAVE INVESTIGATED THE IGNITION COILS FOR BMW 3 SERIES CARS AND IT APPEARS THEY FAIL A LOT, YET THERE IS NO RECALL CAMPAIGN! AFTER INVESTIGATING FURTHER IT APPEARS BMW HAS SOME RECALL CAMPAIGNS FOR SOME OF THE NEWER CARS. THEY SUGGEST REPLACING ALL IGNITION COILS WITH A NEW BOSCH MODEL. MY CAR HAS BREMI MODEL COILS (PART NO. F3000-86682) AND THERE IS NO BOSCH SUBSTITUTE ACCORDING TO THE BMW DEALER (PLAZA MOTORS IN ST. LOUIS, MO). I FOUND AN EPA RECALL NUMBER FOR THE BREMI COILS FOR ANOTHER MODEL BMW AT THIS WEB SITE: REFERENCE: HTTP://WWW.EPA.GOV/OTAQ/CERT/RECALL/420B04018.PDF EPA# 2061 IT DESCRIBES AN INTERNAL FAILURE AS FOLLOWS: "BECAUSE OF PRODUCTION PROCESS FAILURES, THE IGNITION COIL OF ONE SUPPLIER (BREMI)MAY HAVE AN INTERNAL INSULATION BREAK-DOWN IN THE PRIMARY ELECTRIC 2121 CIRCUIT, THE SECONDARYELECTRIC CIRCUIT AND/OR A DISRUPTIVE DISCHARGE. REMEDY: BMW HAS DECIDED TO IMPLEMENT A VOLUNTARY EMISSION RECALL CAMPAIGN TO REPLACE ALL IGNITION COILS WITH A NEW IMPROVED VERSION." THE SAME EXACT THING IS HAPPENING TO BMW 3 SERIES CARS. A REVIEW OF BMW FORUMS ON THE INTERNET EXPLAINS THAT THIS PROBLEM IS OCCURRING MORE FREQUENTLY BY THE DAY. I WOULD LIKE THIS TO BE INVESTIGATED AND A RECALL CAMPAIGN INITIATED AS SOON AS POSSIBLE BEFORE SOMEBODY GETS HURT!

NHTSA ID
10121723
Incident
May 20, 2005
Mileage
50 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

12 10 97

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SUBJECT ON VOLUNTARY EXHAUST EMISSION SERVICE ACTION NO. 98E-A01. *YC *JN

12 10 97

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SUBJECT ON VOLUNTARY EXHAUST EMISSION SERVICE ACTION NO. 98E-A01. PRODUCED FROM 10/95 - 11/97 *YC*DB

16 01 98

FUEL SYSTEM, GASOLINE

INFORMATION ON EVAPORATIVE EMISSION CONTROL AND FUEL FILLER CAP / FILLER DOOR LABELS. *YC

12 10 97

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

OXYGEN SENSOR FAULTS. *AK

13 02 97

VEHICLE SPEED CONTROL

AN INCORRECT THROTTLE BODY COOLANT RETURN HOSE WAS INSTALLED. *AK

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 328I by model year
YearComplaintsRecallsInvestigationsIssue Index
2016561158.8
20151244166.5
20141518268.5
20132575264.0
20121306155.4
20115737056.1
20101536055.1
20091936056.0
20082395056.0
20073976053.3
2006030
2005010
2004010
2003010
2002010
2001430
20001127051.5
1999987056.2
1998260040.1
1997Viewing250038.9
1996310037.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.