ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
2012 BMW 328I
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 130 NHTSA owner-reported complaints for the 2012 BMW 328I, most frequently naming the engine, airbags and electrical categories. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 587 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2018 | 1 | 41 |
| Aug 2018 | 1 | 42 |
| Dec 2018 | 1 | 43 |
| Jan 2019 | 1 | 44 |
| Apr 2019 | 2 | 46 |
| May 2019 | 1 | 47 |
| Jun 2019 | 3 | 50 |
| Aug 2019 | 1 | 51 |
| Sep 2019 | 1 | 52 |
| Oct 2019 | 1 | 53 |
| Nov 2019 | 3 | 56 |
| Dec 2019 | 4 | 60 |
| Jan 2020 | 1 | 61 |
| Feb 2020 | 1 | 62 |
| Mar 2020 | 2 | 64 |
| Apr 2020 | 1 | 65 |
| Jun 2020 | 1 | 66 |
| Jul 2020 | 1 | 67 |
| Aug 2020 | 1 | 68 |
| Sep 2020 | 1 | 69 |
| Oct 2020 | 3 | 72 |
| Nov 2020 | 1 | 73 |
| Dec 2020 | 2 | 75 |
| Feb 2021 | 3 | 78 |
| Aug 2021 | 1 | 79 |
| Sep 2021 | 2 | 81 |
| Oct 2021 | 1 | 82 |
| Dec 2021 | 1 | 83 |
| Jan 2022 | 1 | 84 |
| Mar 2022 | 1 | 85 |
| Apr 2022 | 1 | 86 |
| May 2022 | 2 | 88 |
| Jul 2022 | 1 | 89 |
| Sep 2022 | 1 | 90 |
| Oct 2022 | 1 | 91 |
| Nov 2022 | 1 | 92 |
| Mar 2023 | 1 | 93 |
| Jun 2023 | 1 | 94 |
| Jul 2023 | 2 | 96 |
| Oct 2023 | 2 | 98 |
| Jan 2024 | 1 | 99 |
| Mar 2024 | 1 | 100 |
| Apr 2024 | 1 | 101 |
| May 2024 | 2 | 103 |
| Jun 2024 | 1 | 104 |
| Aug 2024 | 2 | 106 |
| Sep 2024 | 2 | 108 |
| Oct 2024 | 1 | 109 |
| Nov 2024 | 2 | 111 |
| Dec 2024 | 3 | 114 |
| Jan 2025 | 2 | 116 |
| Mar 2025 | 2 | 118 |
| Apr 2025 | 3 | 121 |
| May 2025 | 1 | 122 |
| Jun 2025 | 1 | 123 |
| Jul 2025 | 3 | 126 |
| Sep 2025 | 1 | 127 |
| Jan 2026 | 1 | 128 |
| Mar 2026 | 1 | 129 |
| Jul 2026 | 1 | 130 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine7139.0%
- Airbags2614.3%
- Electrical2312.6%
- Powertrain (other)2011.0%
- Fuel system105.5%
- Interior & seats84.4%
- Driver assistance63.3%
- Seat belts52.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Engine oil pressure light came on and then the driver train malfunction light. Car at 113k miles and upon checking the timing chain was damage and now engine locked
- NHTSA ID
- 11748792
- Incident
- May 30, 2026
The inner film on the central display console that shows navigation, multimedia and other information detached and made the display unreadable.
- NHTSA ID
- 11721590
- Incident
- Feb 5, 2025
INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or vacuum-assisted braking, narrowly avoiding a high-speed collision. TIMELINE & NEGLIGENCE: This vehicle was purchased from an independent retail dealer on December 20, 2025—less than 21 days prior to this life-threatening failure. The vehicle was sold with an "Open" status for Safety Recall 23V-707. The failure occurred exactly as described in the recall’s warning: a catastrophic stall at speed. TECHNICAL EVIDENCE: A non-invasive borescope inspection of the cylinders has confirmed the presence of metallic "silver chunks" (sheared bolt heads) and "half-moon" impact marks on the piston crowns, indicating a total timing failure and internal mechanical collision (piston-to-valve contact). REQUIRED REMEDY: This incident is a direct manifestation of the safety risk documented in Recall 23V-707. Per BMW Service Bulletin SIB 11 09 23, the presence of sheared bolt heads and seized internals constitutes "Catastrophic Consequential Damage." I am filing this report to ensure federal oversight of BMW North America’s obligation to provide a complete engine replacement, as the safety defect was present at the time of sale and resulted in a near-fatal incident within 300 miles of ownership.
- NHTSA ID
- 11710165
- Incident
- Jan 9, 2026
While traveling at night on the toll road between Washington, DC and Pittsburgh, PA, the vehicle suddenly shut off without warning. Power was lost completely, including power steering, while in motion on a major freeway, creating an immediate and severe risk of collision for us and surrounding motorists. Although the vehicle did restart, it stalled again shortly afterward while still on the toll road. The failure repeated when decelerating on the highway or coming to a stop after exiting. At no point were there warning lamps, check-engine lights, messages, or reduced-power mode indicators prior to the stalls; the shutdowns occurred without any advance notice. The vehicle was towed to an independent BMW-only repair shop in Pittsburgh. Their initial assessment indicated a high likelihood that the failure involved the VANOS assembly bolts, though the engine was not disassembled at that time, so the diagnosis could not be confirmed with certainty. Because the shop did not have immediate availability, we were asked to transport the car home until they could perform a full repair. After sitting for several weeks, the car was towed back for further inspection, at which point the shop discovered that a VANOS bolt had likely sheared off and caused irreparable damage to the engine. Our only options now are to replace the engine or scrap the vehicle. The vehicle remains in Pittsburgh, PA in our possession and is available for inspection upon request. At this time, the failure has not been reproduced or confirmed by a BMW dealer, nor has it been inspected by the manufacturer, police, or insurance representatives. Importantly, there is an existing recall on VANOS bolts for the 328xi station wagon, but our vehicle’s production date ([XXX]) falls just outside the recall window of October 1, 2009–August 4, 2011. Notably, for the sedan body model, the recall window was extended until December 6, 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11689232
- Incident
- Jun 18, 2025
Dealer refused to cover DME that failed immediately after recall 24V-608 work. In early June 2025, I contacted my local BMW dealership about an overheat notification I received while driving. They confirmed there was an open recall on the vehicle for a water pump connector (Recall 24V-608). I had the vehicle towed to their location. They sent me a video walkaround that characterized everything looked good, except the water pump connector which had failed. Several days later, I was informed the recall repair had been completed but when they plugged in the new water pump connector, the DME shorted and they had to unhook the battery. Despite my best attempts to get this consequential damage covered as part of the recall work, BMW refused. I was told I had to come pick up the car as-is or pay for repairs. When I looked into the issue further online, I learned that if I had chosen to pick up the car, hook up the battery and attempt to start and drive it, I could have found myself stuck inside the car (electronic locks) with a DME that literally caused the whole car to start on fire. Thank goodness I didn't go that route. After further investigation into the recall issue (24v-608), I have learned the entire basis of the recall was risk of a "thermal event" caused as a result the faulty water pump connector shorting out. BMW never denied this when I brought it up. It is infuriating that BMW is suggesting the DME shorting out is not related to or covered by the water pump recall issue. A risk of thermal event is stated in the recall notice, and the DME literally shorted out DURING the recall repair work. They quoted me something like $5,000-7,000 to have the car drivable again. I'm at a complete loss.
- NHTSA ID
- 11677561
- Incident
- Jun 5, 2025
The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and shortly afterwards the vehicle lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuse box. The contact was informed that the fuse box had melted and was stuck to the battery. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,000.
- NHTSA ID
- 11674633
- Incident
- Jul 18, 2025
- Mileage
- 161,000 mi
My BMW IS OVERHEATING ITS BEEN IMAT BMW OF DOWNTOWN FOR 8 days and they’re trying to charge me to repair my melted fuse box,cooling systems and battery, damage that has occurred as a default of the pcv
- NHTSA ID
- 11674409
- Incident
- Jul 9, 2025
DRIVE TRAIN MALFUNCTION. On June 25th 2025, for the second time I got this Drive Train Malfunction Issue on my 328i 2012 Model. The car just stopped in middle of road ( thank GOD not on a freeway ; otherwise, this would have resulted in multi car accidents and could have costed people's life including mine ). The car just died and STOPPED all of a sudden in middle of road and when I tried to start it, it only crank's . After waiting for about 10 minutes, it started . I had exactly same issue earlier in July 2024 and that time BMW service found high pressure fuel pump to be defective and they changed that. I was told by my BMW dealer that certain model and year BMW has this issue and it is well know. But I do see BMW issuing to its customers or doing anything. If the car just stops without any warning to pull over etc. while you are driving is very serious is VERY SERIOUS and LIFE- THREATENING ISSUE . Imagine one is driving at 70 miles an hour on a busy freeway and car abruptly stops ( like my car did , twice in last 11 months, thank god not on freeway though) and there are several cars behind you driving at more or less at same speed; this will result in multi cars collision and multiple accidents and deaths. I request NHTSA to take this serious issue on priority basis and do something ASAP.
- NHTSA ID
- 11669744
- Incident
- Jun 25, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The basic conditions for initializing the power windows are not met.
ELECTRICAL SYSTEM
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints.
ELECTRICAL SYSTEM
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
ELECTRICAL SYSTEM; EXTERIOR LIGHTING
Exterior rear lights do not work.
ELECTRICAL SYSTEM; EQUIPMENT
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
POWER TRAIN
After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2016 | 56 | 1 | 1 | 58.8 |
| 2015 | 124 | 4 | 1 | 66.5 |
| 2014 | 151 | 8 | 2 | 68.5 |
| 2013 | 257 | 5 | 2 | 64.0 |
| 2012Viewing | 130 | 6 | 1 | 55.4 |
| 2011 | 573 | 7 | 0 | 56.1 |
| 2010 | 153 | 6 | 0 | 55.1 |
| 2009 | 193 | 6 | 0 | 56.0 |
| 2008 | 239 | 5 | 0 | 56.0 |
| 2007 | 397 | 6 | 0 | 53.3 |
| 2006 | 0 | 3 | 0 | — |
| 2005 | 0 | 1 | 0 | — |
| 2004 | 0 | 1 | 0 | — |
| 2003 | 0 | 1 | 0 | — |
| 2002 | 0 | 1 | 0 | — |
| 2001 | 4 | 3 | 0 | — |
| 2000 | 112 | 7 | 0 | 51.5 |
| 1999 | 98 | 7 | 0 | 56.2 |
| 1998 | 26 | 0 | 0 | 40.1 |
| 1997 | 25 | 0 | 0 | 38.9 |
| 1996 | 31 | 0 | 0 | 37.7 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.