RoadVitals

2012 BMW 328I

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
130
Latest Jul 7, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Aug 13, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
1 injuries, 0 deaths reported

Overview

Our database contains 130 NHTSA owner-reported complaints for the 2012 BMW 328I, most frequently naming the engine, airbags and electrical categories. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 587 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

Aug 13, 2024
720,796 units potentially affected
The defect: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk: An electrical short increases the risk of a fire.
The remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Jul 3, 2024
394,029 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Jan 15, 2020
59,965 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE13030ClosedPreliminary Evaluation

Loss of power assist braking

Opened Sep 6, 2013
Closed Oct 25, 2013

In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUMLed to recall 13V454000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EnginePowertrain (other)
Filed Jul 7, 2026

Engine oil pressure light came on and then the driver train malfunction light. Car at 113k miles and upon checking the timing chain was damage and now engine locked

NHTSA ID
11748792
Incident
May 30, 2026
Electrical
Filed Mar 2, 2026

The inner film on the central display console that shows navigation, multimedia and other information detached and made the display unreadable.

NHTSA ID
11721590
Incident
Feb 5, 2025
Driver assistanceEnginePowertrain (other)
Filed Jan 11, 2026

INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or vacuum-assisted braking, narrowly avoiding a high-speed collision. TIMELINE & NEGLIGENCE: This vehicle was purchased from an independent retail dealer on December 20, 2025—less than 21 days prior to this life-threatening failure. The vehicle was sold with an "Open" status for Safety Recall 23V-707. The failure occurred exactly as described in the recall’s warning: a catastrophic stall at speed. TECHNICAL EVIDENCE: A non-invasive borescope inspection of the cylinders has confirmed the presence of metallic "silver chunks" (sheared bolt heads) and "half-moon" impact marks on the piston crowns, indicating a total timing failure and internal mechanical collision (piston-to-valve contact). REQUIRED REMEDY: This incident is a direct manifestation of the safety risk documented in Recall 23V-707. Per BMW Service Bulletin SIB 11 09 23, the presence of sheared bolt heads and seized internals constitutes "Catastrophic Consequential Damage." I am filing this report to ensure federal oversight of BMW North America’s obligation to provide a complete engine replacement, as the safety defect was present at the time of sale and resulted in a near-fatal incident within 300 miles of ownership.

NHTSA ID
11710165
Incident
Jan 9, 2026
Engine
Filed Sep 23, 2025

While traveling at night on the toll road between Washington, DC and Pittsburgh, PA, the vehicle suddenly shut off without warning. Power was lost completely, including power steering, while in motion on a major freeway, creating an immediate and severe risk of collision for us and surrounding motorists. Although the vehicle did restart, it stalled again shortly afterward while still on the toll road. The failure repeated when decelerating on the highway or coming to a stop after exiting. At no point were there warning lamps, check-engine lights, messages, or reduced-power mode indicators prior to the stalls; the shutdowns occurred without any advance notice. The vehicle was towed to an independent BMW-only repair shop in Pittsburgh. Their initial assessment indicated a high likelihood that the failure involved the VANOS assembly bolts, though the engine was not disassembled at that time, so the diagnosis could not be confirmed with certainty. Because the shop did not have immediate availability, we were asked to transport the car home until they could perform a full repair. After sitting for several weeks, the car was towed back for further inspection, at which point the shop discovered that a VANOS bolt had likely sheared off and caused irreparable damage to the engine. Our only options now are to replace the engine or scrap the vehicle. The vehicle remains in Pittsburgh, PA in our possession and is available for inspection upon request. At this time, the failure has not been reproduced or confirmed by a BMW dealer, nor has it been inspected by the manufacturer, police, or insurance representatives. Importantly, there is an existing recall on VANOS bolts for the 328xi station wagon, but our vehicle’s production date ([XXX]) falls just outside the recall window of October 1, 2009–August 4, 2011. Notably, for the sedan body model, the recall window was extended until December 6, 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11689232
Incident
Jun 18, 2025
Electrical
Filed Jul 31, 2025

Dealer refused to cover DME that failed immediately after recall 24V-608 work. In early June 2025, I contacted my local BMW dealership about an overheat notification I received while driving. They confirmed there was an open recall on the vehicle for a water pump connector (Recall 24V-608). I had the vehicle towed to their location. They sent me a video walkaround that characterized everything looked good, except the water pump connector which had failed. Several days later, I was informed the recall repair had been completed but when they plugged in the new water pump connector, the DME shorted and they had to unhook the battery. Despite my best attempts to get this consequential damage covered as part of the recall work, BMW refused. I was told I had to come pick up the car as-is or pay for repairs. When I looked into the issue further online, I learned that if I had chosen to pick up the car, hook up the battery and attempt to start and drive it, I could have found myself stuck inside the car (electronic locks) with a DME that literally caused the whole car to start on fire. Thank goodness I didn't go that route. After further investigation into the recall issue (24v-608), I have learned the entire basis of the recall was risk of a "thermal event" caused as a result the faulty water pump connector shorting out. BMW never denied this when I brought it up. It is infuriating that BMW is suggesting the DME shorting out is not related to or covered by the water pump recall issue. A risk of thermal event is stated in the recall notice, and the DME literally shorted out DURING the recall repair work. They quoted me something like $5,000-7,000 to have the car drivable again. I'm at a complete loss.

NHTSA ID
11677561
Incident
Jun 5, 2025
Electrical
Filed Jul 18, 2025

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and shortly afterwards the vehicle lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuse box. The contact was informed that the fuse box had melted and was stuck to the battery. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,000.

NHTSA ID
11674633
Incident
Jul 18, 2025
Mileage
161,000 mi
Electrical
Filed Jul 17, 2025

My BMW IS OVERHEATING ITS BEEN IMAT BMW OF DOWNTOWN FOR 8 days and they’re trying to charge me to repair my melted fuse box,cooling systems and battery, damage that has occurred as a default of the pcv

NHTSA ID
11674409
Incident
Jul 9, 2025
Filed Jun 27, 2025

DRIVE TRAIN MALFUNCTION. On June 25th 2025, for the second time I got this Drive Train Malfunction Issue on my 328i 2012 Model. The car just stopped in middle of road ( thank GOD not on a freeway ; otherwise, this would have resulted in multi car accidents and could have costed people's life including mine ). The car just died and STOPPED all of a sudden in middle of road and when I tried to start it, it only crank's . After waiting for about 10 minutes, it started . I had exactly same issue earlier in July 2024 and that time BMW service found high pressure fuel pump to be defective and they changed that. I was told by my BMW dealer that certain model and year BMW has this issue and it is well know. But I do see BMW issuing to its customers or doing anything. If the car just stops without any warning to pull over etc. while you are driving is very serious is VERY SERIOUS and LIFE- THREATENING ISSUE . Imagine one is driving at 70 miles an hour on a busy freeway and car abruptly stops ( like my car did , twice in last 11 months, thank god not on freeway though) and there are several cars behind you driving at more or less at same speed; this will result in multi cars collision and multiple accidents and deaths. I request NHTSA to take this serious issue on priority basis and do something ASAP.

NHTSA ID
11669744
Incident
Jun 25, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B651523

ELECTRICAL SYSTEM

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.

B630917

ELECTRICAL SYSTEM; EXTERIOR LIGHTING

Exterior rear lights do not work.

B840822

ELECTRICAL SYSTEM; EQUIPMENT

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

B122519

POWER TRAIN

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 328I by model year
YearComplaintsRecallsInvestigationsIssue Index
2016561158.8
20151244166.5
20141518268.5
20132575264.0
2012Viewing1306155.4
20115737056.1
20101536055.1
20091936056.0
20082395056.0
20073976053.3
2006030
2005010
2004010
2003010
2002010
2001430
20001127051.5
1999987056.2
1998260040.1
1997250038.9
1996310037.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.