2010 BMW 328I

Total circus I’m dealing with over this Recall 23V-707 nightmare. The timeline is wild. Buckle up: Here is how the madness has gone down: On XXX I drop the car off at [XXX] under its own power under RO #XXX. On XXX I pick it up, drive 46 miles, and it instantly turns into a blender full of marbles, backfiring and throwing a check engine light. On XXX it gets towed to [XXX] under RO #436050, and I immediately ask for DME logs and get ghosted. On XXX [XXX] claims the recall is totally done, swearing three VANOS bolts snapped and the timing was somehow fine. The second he said it was fine, I immediately asked for the logs. Cue total silence. On XXX at 12:36 PM [XXX] from BMW North America in [XXX] calls me for a 40-minute chat and drops the bombshell: he spoke with the regional manager, who flat-out stated the car didn't even get the recall over a vacuum hose. That Annapolis has never worked on it, so I forward the images that Annapolis had on Xtime. Shortly, not even two hours later, Store Manager [XXX] completely contradicts corporate and emailing me to say, the recall was done. To prove it, he sends a picture of a compression gauge laying in a case reading a sci-fi 220 PSI claiming that one cylinder information as proof my engine is sound. on my 161k-mile N51 engine mind you. Oh, and somewhere during an engine recall, they magically managed to poke around inside of my fuel tank without permission and decided I need a new one. Three bolts came out the engine and the tank fell apart in sync…. Convenient, right? When I asked for actual proof like live DME data, customer-facing compression ISTA logs, and a clean, compliant breakdown invoice, they refused. Insane right? And get this, 95$ a day storage have been threatened on me. I said, I can’t tank the liability of taking that vehicle off of their lot “Silence” UNKNOWN Look at that brand new hose they found It’s been plenty of time for them the report it “done” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11759303

Incident

Aug 7, 2026

The contact owns a 2010 BMW 328I. The contact had received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Cooling), 17V676000 (Electrical System), and 17V683000 (Engine and Engine Cooling). The vehicle was taken to the dealer in June 2026. The contact later received a phone call on June 23, 2026, and was informed that the vehicle was ready to be retrieved. The contact went to the dealer; however, while attempting to start the vehicle, the engine seized. The contact informed the dealer of the issue with the vehicle and that the engine had seized. The vehicle was left at the dealer. The contact received a call from the dealer on August 17, 2026. The contact was informed that the engine had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact informed the dealer that the vehicle had no issues when the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 201,023.

NHTSA ID

11757670

Incident

Jun 9, 2026

Mileage

201,023 mi

The vehicle constantly and increasingly exhibits the symptoms described in RECALL CAMPAIGN 13V-044: REPAIR BATTERY POSITIVE CABLE, dated XXX , i.e., various electrical malfunctions, including flickering of the instrument cluster, and brief loss of engine power. However, VIN [XXX] is NOT included in this campaign. It appears that the next possibility, even though deemed "extremely isolated" by the recall, is that "the engine may shut off while driving, which leads to a loss of power steering assistance." BMW and NHTSA each state that the other is responsible for including VINs in a recall, yet I am the one at risk of crash. Do I need to seek legal action against both BMW and NHTSA to determine who is responsible for adding the VIN to the recall so BMW can eventually reimburse me for the needed repairs? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11746698

Incident

Jun 26, 2026

I am filing a formal complaint against BMW Seattle for violating federal recall remedy mandates under 49 U.S.C. Chapter 301. The vehicle was delivered for mandatory safety recall 23V-707 after an on-road mechanical shear of the covered VANOS bolts. The dealer has created illegal commercial barriers and failed to fully execute the federal remedy. First, the service department issued a written estimate for $4,405.67, claiming the CAS module and locks failed and required replacement to resolve a no-start condition. I challenged the repair on technical grounds and authorized a new battery and valid key only, the dealer admitted in writing that the electrical sync restored seamlessly and the engine started. They attempted to extract thousands for a functioning module before verifying the recall. Second, the VANOS bolts sheared resulting in certain valve-piston contact. The dealer claimed the engine passed a compression check but refused to provide raw ISTA diagnostic logs to verify this safety threshold. Instead, they demanded an additional out-of-pocket fee of $669.60 to re-perform a test they claimed to have completed, creating a commercial barrier to basic remedy verification. Third, the dealer demanded $2,136.69 to replace a compromised valve cover and PCV valve which functioned without issue pre-failure. Valve cover removal is required for vanos repair and requiring consumer expense for mandatory safety repair is legally prohibited. Indeed, Under BMW SIB 11 09 23, collateral damage must be routed through corporate TSARA, not the consumer. Fourth, the steel VANOS bolt heads sheared completely off. The official remedy mandates dropping the oil pan to locate and remove these fragments to prevent total oil pressure loss. Despite my repeated requests for verification of removal, nothing was provided, the car was inoperable, and I was advised that the recall repair was complete and the vehicle was in outdoor fenced lot awaiting arrangements for removal.

NHTSA ID

11742298

Incident

Jun 5, 2026

The contact owns a 2010 BMW 328I. The contact stated that the vehicle was taken to the dealer for an unknown recall repair, but the vehicle experienced the failure after the repair. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was initially diagnosed that the oil cap had failed. The dealer later informed the contact that the camshaft solenoid had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

NHTSA ID

11733290

Incident

Apr 23, 2026

Mileage

110,000 mi

The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags), 23V707000 (Engine and Engine Cooling), and 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while accelerating from the vehicle idling, and turning left or right, the transmission hesitated before shifting hard. Occasionally, while attempting to accelerate, the vehicle unintendedly decelerated, hesitated, and failed to accelerate as intended. The vehicle intermittently stalled, and the contact would release the accelerator pedal, depress the brake pedal, and allow the steering wheel failure to self-correct. The failures became more persistent. The ABS, check engine, X-Drive Fluid, ESC, and TPMS warning lights were illuminated. The contact stated that after adding fluid, the failure persisted. The driver's front seat air bag failed to activate intermittently while the driver's seat was occupied. The heating system occasionally failed to operate. The contact became aware of fluid under the vehicle. The dealer was contacted, but the vehicle was not repaired. The vehicle was taken to a certified mechanic to be diagnosed, and the air bag and traction control warning lights were illuminated. The certified mechanic recommended an oil change because the engine oil was dirty. The vehicle was not repaired. The contact radiator was repaired to resolve the failure with the heating system, but the failures persisted. The manufacturer was not informed of the failures. The failure mileage was unknown.

NHTSA ID

11733200

Incident

Mar 17, 2026

Odometer Fraud. The contact purchased a 2010 BMW 328I. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 107,414. The contact stated that, while driving 25 MPH over a pothole, several systems in the vehicle unexpectedly reset; however, the speedometer had not reset. The contact stated that the vehicle had not been driven a whole lot. The mileage was reset to approximately 120,000 miles. The contact attempted to retrieve a Carfax Report for the vehicle and became aware that the most recent information on the VIN was posted by the seller. The contact called the seller. No other agencies were contacted.

NHTSA ID

11733199

Incident

Apr 23, 2026

Mileage

120,000 mi

The contact owns a 2010 BMW 328I. The contact stated that when the vehicle was started, the vehicle was idling rough and occasionally, the vehicle lost automotive power. The contact stated that the failure was intermittent but was more frequent. The contact stated that the check engine warning light was illuminated. While the vehicle was idling, the RPM was fluctuating between 800 - 1,000 RPM. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that there was a failure with the VANOS valve timing system. The contact was informed that the VANOS valve timing system needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that recalls were VIN-specific and that the VIN was not included in the recall. The failure mileage was approximately 130,000.

NHTSA ID

11723902

Incident

Aug 18, 2025

Mileage

130,000 mi

The basic conditions for initializing the power windows are not met.

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