Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
43
Latest Apr 23, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
28%
of 153 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 43 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 43, in the owner's own words
The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags), 23V707000 (Engine and Engine Cooling), and 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while accelerating from the vehicle idling, and turning left or right, the transmission hesitated before shifting hard. Occasionally, while attempting to accelerate, the vehicle unintendedly decelerated, hesitated, and failed to accelerate as intended. The vehicle intermittently stalled, and the contact would release the accelerator pedal, depress the brake pedal, and allow the steering wheel failure to self-correct. The failures became more persistent. The ABS, check engine, X-Drive Fluid, ESC, and TPMS warning lights were illuminated. The contact stated that after adding fluid, the failure persisted. The driver's front seat air bag failed to activate intermittently while the driver's seat was occupied. The heating system occasionally failed to operate. The contact became aware of fluid under the vehicle. The dealer was contacted, but the vehicle was not repaired. The vehicle was taken to a certified mechanic to be diagnosed, and the air bag and traction control warning lights were illuminated. The certified mechanic recommended an oil change because the engine oil was dirty. The vehicle was not repaired. The contact radiator was repaired to resolve the failure with the heating system, but the failures persisted. The manufacturer was not informed of the failures. The failure mileage was unknown.
NHTSA ID
11733200
Incident
Mar 17, 2026
Airbags
Filed Jan 22, 2025
Crash reported1 injury reported
The contact owned a 2010 BMW 328i. The contact stated that while driving at 25 MPH, she crashed into the driver's side of another vehicle that was making a turn. The air bags deployed, and the contact's face struck the steering wheel. The fire department and police arrived on the scene, but the contact was unaware if any reports had been filed. The firefighter escorted the contact out of the vehicle, while smoke came from the engine. The contact was transported to the hospital by ambulance and treated for a fractured nose and teeth, shrapnel in the left eye, bruising on the right shoulder and knee, and a concussion. The vehicle was towed to a tow yard, where the insurance company deemed it totaled and determined that the contact was at fault for the collision. The contact later received notification of NHTSA Campaign Number: 24V513000 (Air Bags). The manufacturer was made aware of the failure but informed the contact that the original steering wheel had been replaced. The failure mileage was approximately 150,000.
NHTSA ID
11637678
Incident
May 23, 2024
Mileage
150,000 mi
Airbags
Filed Sep 4, 2024
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ID
11612609
Incident
Sep 4, 2024
AirbagsEngine
Filed Jul 23, 2024
The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags) and 23V707000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ID
11604079
Incident
Dec 1, 2023
Airbags
Filed Sep 14, 2023
The contact owns a 2010 BMW 328I. The contact stated that while driving at an undisclosed speed, the front passenger’s side air bag warning light remained illuminated. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 150,000.
NHTSA ID
11544459
Incident
Sep 1, 2023
Mileage
150,000 mi
AirbagsSeat belts
Filed Feb 11, 2023
The airbag light just turned on on me, I was looking to see if there was a recall on it, but since there isn’t, I want to make sure I’m not the only one with this problem. Also the seat belt light is on, I clicked all seat belts in, and the light remains on.
NHTSA ID
11506730
Incident
Feb 10, 2023
Airbags
Filed Oct 4, 2021
Front Passenger Air Bag Seat Occupancy Sensor (OC3) Mat failure. Does not detect a passenger in the seat. Passenger airbag is forced off due to sensor.
NHTSA ID
11435460
Incident
Sep 25, 2021
AirbagsInterior & seats
Filed Oct 4, 2021
My vehicle's Passenger Restraint system has failed affecting the Airbag's deployment, seat belt tensioners, and other safety components. The car currently has warnings on the dashboard in the form of lights and as warning messages in the infotainment system. Lights/warnings appeared randomly while driving qith no prior symptoms. This fault puts the safety of any passengers in my vehicle in jeopardy in the event of a collision. Car is available for inspection at anytime to confirm faults.
NHTSA ID
11435318
Incident
Oct 3, 2021
Airbags
Filed Aug 12, 2021
Passenger seat throwing a code that says "passenger restraint system malfunction"
NHTSA ID
11428775
Incident
Jan 1, 2019
Airbags
Filed Nov 21, 2020
THE PASSENGER OCCUPANCY SENSOR MAT GIVES AN ON AND OFF FAULTY SIGNAL TO THE COMPUTER. EVERY OTHER CAR START (STATIONARY), THE AIRBAG FAULT RELATED TO THE PASSENGER OCCUPANCY SENSOR IS ILLUMINATED AND REMAINS ON UNTIL NEXT CAR START.
NHTSA ID
11375762
Incident
Oct 1, 2019
Mileage
97,500 mi
AirbagsElectrical
Filed Nov 13, 2020
I STARTED OVERHEATING AND LOOSING ALOT A POWER
NHTSA ID
11374499
Incident
Oct 1, 2020
Mileage
150,000 mi
AirbagsInterior & seats
Filed Oct 30, 2019
THE PASSENGER RESTRAINT SYSTEM IS MALFUNCTIONING, WHICH MAY AFFECT THE AIRBAG. IT DOES NOT RECOGNIZE THAT THE PASSENGER HAS THEIR SEAT BELT ON. RED LIGHTS ARE FLASHING AND IT STATES THAT THE PASSENGER RESTRAINT SYSTEM IS MALFUNCTIONING. I FEEL THAT THE MANUFACTURER SHOULD PROVIDE REPAPIRS FOR A SAFETY SYSTEM AT NO CHARGE. NOT SURE IF IT IS A BAD SENSOR OR WHAT. THIS HAPPENS WHEN THE CAR IS TURNED ON AND A PASSENGER IS SEATED WITH THEIR SEAT BELT ON. DATE BELOW IS APPROXIMATE. I HAVE NOT TAKEN IT INTO A BMW DEALERSHIP YET BECAUSE OVER THE PHONE, THEY SAID IT MAY COST ABOUT $1,400 TO FIX.
NHTSA ID
11277123
Incident
Aug 1, 2019
Mileage
129,000 mi
Airbags
Filed Mar 31, 2019
SEAT SENSOR OCCUPANCY MAT MALFUNCTION: WHY IS BMW NOT VOLUNTARILY RECALLING OR EXTENDING THIS WIDESPREAD KNOWN ISSUE BMWS? THIS SEEMS TO BE A COMMON PROBLEM ACROSS MANY MODELS OF BMWS, FORUMS ARE FILLED WITH SO MANY COMPLAINTS. AFTER MARKET MANUFACTURERS HAVE CREATED MODULES TO BYPASS THIS SENSOR, WHICH APPARENTLY IS GOING TO CAUSE HAZARDOUS CONDITION FOR SOME OF THE OWNERS. THERE'S A CONSTANT DISPLAY ON THE DASHBOARD THAT SAYS, "PASS-RESTRAINT SYSTEM MALFUNCTION". APPARENTLY IT'S QUITE A COMMON ISSUE ACROSS MANY BMWS AND UNFORTUNATELY BMW HAS NOT ACKNOWLEDGED IT FOR ALL MODELS AND HAVE DONE THE RECALL FOR LIMITED MODEL BETWEEN 2006 AND 2007, 2008 WAS LATER ADDED BUT MY CAR WAS ACTUALLY MANUFACTURED IN 2009 SO I BELIEVE THIS RECALL NEEDS TO BE EXTENDED BEYOND 2008. ON THE FORUMS, I SAW AND READ OWNERS OF 2011 AND 2012 ALSO REPORTING THIS ISSUE.
NHTSA ID
11192749
Incident
Feb 12, 2019
Mileage
84,566 mi
Airbags
Filed Mar 13, 2019
TAKATA INFLATORS. PASSENGER SEAT MAT/OCCUPANCY SENSOR CAUSING AIR BAG LIGHT TO TURN ON.
NHTSA ID
11186349
Incident
Dec 5, 2018
Mileage
115,000 mi
Airbags
Filed Nov 26, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COGGIN BMW OF TREASURE COAST IN FT. PIERCE (4429 SOUTH US 1 HIGHWAY, FORT PIERCE, FL 34982, (772) 410-5155) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
11153714
Incident
Feb 6, 2016
AirbagsElectricalEngine
Filed Oct 22, 2018
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO FIELDS BMW SOUTH ORLANDO (LOCATED AT 9750 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 956-6300) AND IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE DEALER AGAIN AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11141814
Incident
Oct 11, 2017
Mileage
110,000 mi
Airbags
Filed Oct 1, 2018
OCCUPANCY MAT IN PASSENGER SEAT FAILED, WHICH RESULTS IN LACK OF AIRBAG FUNCTION. SAME PART NUMBER (52 10 7 244 128) IS PART OF VOLUNTARY RECALL (17V-428) FOR 2006-2007 MODEL YEAR VEHICLES. I CONTENT THE SAME ISSUE EXTENDS INTO LATER YEARS AND SHOULD RECEIVE THE SAME LEVEL OF SUPPORT FROM BMW. THIS IS A COMMON ISSUE AS EXEMPLIFIED BY THE BYPASS MODULE SELL RATE ON EBAY (2380 SOLD ON THIS ITEM ALONE): HTTPS://WWW.EBAY.COM/ITM/SEAT-MAT-BYPASS-EMULATOR-FOR-BMW-E90-E93E82E88E65E66X3Z4-OCCUPANCY-AIRBAG-SENSOR/160854844395 ISSUE ARISES WHENEVER PASSENGER IS IN THE VEHICLE - NOW UNPROTECTED.
NHTSA ID
11132653
Incident
Sep 21, 2018
Mileage
77,000 mi
Airbags
Filed Jun 19, 2018
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE FRONT PASSENGER "AIR BAG OFF" WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 90,000.
NHTSA ID
11102549
Incident
Jun 12, 2018
Mileage
90,000 mi
Airbags
Filed Mar 16, 2018
2010 BMW 328I. CONSUMER WRITES IN REGARDS TO AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS NOT REGISTERED IN AN APPROPRIATE TIME FRAME. *JS
NHTSA ID
10985209
Incident
Nov 21, 2016
AirbagsElectricalEngine
Filed Mar 15, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE BMW MIDTOWN (1305 GRAY ST, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS:17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
NHTSA ID
11079626
Incident
Feb 5, 2016
AirbagsElectricalEngine
Filed Dec 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THERE WAS A BURNING ODOR FOR MONTHS COMING THROUGH THE VENTS WITHIN THE VEHICLE. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED (BERT OGDEN BMW, 3201 N 10TH ST, MCALLEN, TX 78501, (956) 683-6477) AND INDICATED THAT THE REMEDY AND REPAIR PARTS WERE UNAVAILABLE. THE DEALER PROVIDED NO MENTION OF A LOANER VEHICLE UNTIL THE REMEDY AND PARTS BECOME AVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 66,700. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11052177
Incident
Feb 5, 2016
Mileage
66,700 mi
Airbags
Filed Nov 7, 2017
TAKATA RECALL. IT HAS TAKEN FOREVER FOR BMW TO RIGHT THIS PROBLEM. IN SEPTEMBER I FINALLY GOT A COMMUNICATION FROM BMW THAT THE REMEDY WAS AVAILABLE, BUT IT WASN'T TRUE. I CALLED MY DEALER, AND THEY SAID THAT THEY DIDN'T HAVE THE PARTS. THEY SAID TO CALL BACK LAST WEEK. I DID. NOW I'M BEING TOLD THAT THEY CAN'T FIX IT UNTIL DEC 13. THIS IS RIDICULOUS. I SHOULD AT LEAST BE ABLE TO GET A LOANER SINCE SUPPOSEDLY MY CAR IS UNSAFE, BUT NONE HAS BEEN OFFERED.
NHTSA ID
11044362
Incident
Nov 7, 2017
Airbags
Filed Oct 17, 2017
YOU'VE MANDATED A RECALL FOR THESE PARTS HOWEVER THE DEALERS ARE REFUSING TO FIX THEM BY GIVING THE CUSTOMER THE RUN-AROUND STATING THE PARTS ARE NOT IN STOCK AND THAT THEY CANNOT GET THE PART FOR MONTHS. ON THE CONTRARY, THE PARENT COMPANY BMW USA TELLS ME DIRECTLY THAT THE PARTS ARE FULLY AVAILABLE AND SHOULD ONLY TAKE 1-2 WEEKS TO ARRIVE WHEN NOT IN STOCK. PEOPLE WILL DIE BECAUSE THE DEALERS ARE NOT TAKING ON THE RESPONSIBILITY MANDATED BY THE RECALL. I HAVE ALL BMW DEALERS WITHIN 100 MILES OF MY RESIDENCE AND THEY ARE REPORTING THE SAME BRUSH OFF.
NHTSA ID
11034135
Incident
Oct 17, 2017
Airbags
Filed Sep 5, 2017
TAKATA RECALL. NEVER FIXED BY BMW
NHTSA ID
11021513
Incident
Feb 1, 2016
Airbags
Filed Aug 23, 2017
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER OCCUPANCY SENSOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (VISTA MOTORS IN COCONUT CREEK, FL, 954-935-1845) WHERE THE TECHNICIAN, [XXX], STATED THAT THE FAILURE WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY, HOWEVER, A DISCOUNT TOWARDS THE REPAIR COSTS WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. ...UPDATED 10/04/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
11019159
Incident
Jul 23, 2017
Mileage
40,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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