RoadVitals

2011 BMW 328I

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
577
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jul 3, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
43
19 injuries, 0 deaths reported

Overview

Our database contains 577 NHTSA owner-reported complaints for the 2011 BMW 328I, most frequently naming the engine, electrical and airbags categories. 7 safety recalls have been issued covering this model year; and 140 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Jul 3, 2024
394,029 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Jan 15, 2020
59,965 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

Oct 30, 2017
740,561 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
The risk: An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
The remedy: BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Sep 9, 2026

"My vehicle is experiencing a complete mechanical breakdown with a fast-crank, no-start condition and an active fault code for exhaust valve timing. This matches the exact failure mode of active Safety Recall 23V-707 (VANOS Bolts). BMW's official safety recall report states that if a vehicle shows these symptoms, owners must not drive it and must contact them to arrange pickup and transportation. However, BMW Corporate Case Manager Jasmine has officially refused to cover the tow, stating over the phone that the transport language in the recall letter 'doesn't mean they cover a tow.' BMW is failing to execute its federally mandated safety recall remedy for an inoperable, broken-down vehicle."

NHTSA ID
11763040
Incident
Sep 3, 2026
Engine
Filed Sep 3, 2026

I took my car to the Tigard Oregon bmw dealership for my three recalls that were needing addressed. I turned my car over to them in good working order. After picking it up after the repairs my service engine light came on. My car started knocking and rattling louder and louder. I returned to the dealership and requested they fix the issue. After a few days they contacted my and told me it needs a new engine. They say they checked over their work and the problem isn't their fault. I disagree. They say they found metal shavings in my oil. They did an oil change a week earlier and mentioned no metal in my oil.

NHTSA ID
11762045
Incident
Aug 27, 2026
ElectricalEngineExterior lighting
Filed Aug 31, 2026

The contact owns a 2011 BMW 328I. The contact stated that the headlights and taillights remained illuminated after the vehicle was turned off. Additionally, the vehicle intermittently failed to start up. The contact stated that AAA jump-started the vehicle, and it was determined that the battery was in good working condition. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure to NHTSA Campaign Number: 17V676000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA ID
11761089
Incident
Aug 1, 2025
Mileage
110,000 mi
Engine
Filed Aug 16, 2026

I believe my car is effected by the active bmw recall NHTSA Campaign 23V-707. I have called bmw and gave them my vin number and was rudely rushed off the phone being told my car has no active recalls. I have done a ton of research and the car sounds just like every other car effected by this recall. The car starts and idles fine initially but as soon as it drops to normal idle rpms it makes a loud clanking noise and vibrates really bad. When i go into the engine bay i hear the noise coming directly from the vanos area. The car had one code which was 2a7c before the noise. I cleared the code it has not come back but the noise is still there and therefore the vehicle is unsafe to drive. It feels and sounds like if i drive this car on public roads something catastrophic will happen. I believe that my vehicle should be covered under this recall even though they are saying my vin has no outstanding recalls. This is literally the same exact issue for the recall in the first place and it would be amazing if they could help me out.

NHTSA ID
11757230
Incident
Aug 13, 2026
Engine
Filed Jul 17, 2026

I brought my vehicle to an authorized dealer for three open safety recalls. Two were performed at no charge. The third, the VANOS adjustment unit screw connection recall, was not performed. The dealer stated in writing on the repair order that the vehicle has a broken valve cover bolt, that the valve cover will not seal properly, and that a new valve cover is recommended to complete the recall. They quoted $1,077.43 for a valve cover as a customer-pay repair and stated the recall could not be completed until that was done. I declined the valve cover. The recall was not performed. The bolt is not broken and the valve cover is not broken. The threads in the cylinder head bolt boss are stripped, and a larger bolt was installed that holds. There is no oil leak. A new valve cover would thread into the same stripped hole in the cylinder head and would not repair the damaged threads. The dealer's proposed repair does not address the condition they described. The manufacturer's dealer bulletin for this recall lists a cylinder head cover profile seal as a recall part and does not list a valve cover in any parts list. The remedy requires removing the cylinder head cover regardless. I left without signing the repair order. The recall remains open. I am reporting that a free safety recall remedy was conditioned on a customer-pay repair. The dealer could have performed the recall, documented the pre-existing thread damage on the repair order, noted that the customer was advised and declined the valve cover, and disclaimed responsibility for any future seepage at the cover. I would have accepted that. Instead they performed neither the recall nor any repair, and left a federal safety recall open.

NHTSA ID
11751109
Incident
Jul 16, 2026
Engine
Filed Mar 25, 2026

The contact owns a 2011 BMW 328I. The contact stated that upon starting the vehicle, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the VANOS bolts had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to TSB Number: SIB 11 04 14. The manufacturer was notified of the failure and informed the contact that the vehicle was covered under the TSB. The failure mileage was approximately 157,637.

NHTSA ID
11727018
Incident
Mar 12, 2026
Mileage
157,637 mi
Engine
Filed Mar 9, 2026

The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds, there was a burning odor coming from the vehicle. The odor was more prominent while the vehicle was idling. The RPM fluctuated while idling, causing the vehicle to stall. The contact would depress the brake pedal, place the vehicle in neutral, turn off, and restart the vehicle to accelerate and continue driving. The air bag warning light was illuminated, and the message, "Check Engine Soon," was displayed. The vehicle was taken to a certified mechanic, and a diagnostic code was retrieved for Positive Crankcase Ventilation (PCV) failure; however, no repairs were completed. The contact completed some research and learned that the failure could be occurring due to air entering the brake lines. The contact also found information about NHTSA Campaign Number: 22V119000 (Engine); however, the VIN was not included. The vehicle was not taken to the dealer, diagnosed, or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.

NHTSA ID
11723007
Incident
Dec 9, 2025
Mileage
133,000 mi
Engine
Filed Mar 9, 2026

The contact owns a 2011 BMW 328I. The contact stated that on several occasions while driving on the streets and the highway, the vehicle lost automotive power. There were no warning lights illuminated at the time of the failure. The contact stated that the vehicle jerked unexpectedly, stalled, and failed to accelerate over 30 MPH. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The mechanic referred the contact to the dealer for further assistance and stated that the failure could be related to a recall. The vehicle was towed to the dealer, but was not diagnosed or repaired. The contact stated that the failure started after the vehicle was repaired under an air bag recall by the dealer, and the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.

NHTSA ID
11722916
Incident
Mar 9, 2026
Mileage
200,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B610322

ELECTRICAL SYSTEM

The footwell module (FRM) cannot be encoded after replacement.

B340414

SERVICE BRAKES, AIR:DISC; STEERING: STEERING WHEEL/HANDLE BAR

Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

B110208

ENGINE AND ENGINE COOLING

Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If theignition is cycled, the engine then usually performs normally.

B110208

ELECTRICAL SYSTEM; POWER TRAIN

Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 328I by model year
YearComplaintsRecallsInvestigationsIssue Index
2016571157.1
20151244165.1
20141518267.2
20132575263.5
20121306154.5
2011Viewing5777056.6
20101556056.7
20091936055.3
20082395056.0
20073986053.7
2006030—
2005010—
2004010—
2003010—
2002010—
2001430—
20001127051.5
1999987056.2
1998260040.1
1997250038.9
1996310037.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.