2011 BMW 328I Interior & seats Problems

The the OC3 MAT on the passanger car just showed up faulty which causes the air bag light to also come on. I have seen a lot of others posting they are having the same issue. Can you help me find out if this has already been recalled but not replaced on my car or if it hasn't even been recalled yet this is a safety issue. Because the airbags will not function if the oc3 mat is not functioning properly. There wasn't anyone in the seat and the car had not been in an accident when the lights for the seat and airbags came on I took it in for a diagnostic and they said it was the passenger OC3 mat . I have read some of the same modle had already had recalls just trying to find out if this was one that should have been because the rep at the dealer ship said this was the first one he's ever seen go bad on any car since he's been there. The big problem I'm having is the warranty I bought with the car won't cover this repair either and I'm a disabled veteran so I can't afford it at this moment.

NHTSA ID

11562709

Incident

Dec 26, 2023

Passenger restraint system malfunction alert when car is turned on. Air bag and passenger seatbelt warning lights are on. Passenger seat belt light will never turn off even with no passengers in the car. Air bags for passenger are off when there is a passenger in the car causing a safety concern. BMW wants $1000 to diagnose what the issue is for the airbag light only but not to fix it or check the seat belt light. Already paid them $100 just to tell me exactly what the message said on the car screen. Seeing the same issue all over the internet with flaws in the passenger restraint system for this model and similar models but no fix. Found an extended warranty but does not list the E92 model, all other models are listed.

NHTSA ID

11551212

Incident

Oct 18, 2023

The contact owns a 2011 BMW 328i. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact then stated that he noticed that the front passenger’s side interior door handle disintegrated. The vehicle was taken to an independent mechanic where it was diagnosed that the door handle melted and needed to be replaced. Additionally, the local dealer was notified of the recall notice and confirmed that the parts were not available for the recall repair however, the contact was advised to call the manufacturer. The contact was concerned that touching the door handle could cause harm to a passenger touching the door handle and could catch fire. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that the repair was being developed and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000. Parts distributions disconnect.

NHTSA ID

11492555

Incident

Mar 7, 2022

Mileage

80,000 mi

I had my passenger in the car driving 30mm and then I got a “restraint system warning ⚠️ “ illuminating the seatbelt light and seatbelt with airbag light. This is a safety concern as it is still on without a passenger. This affects the passenger airbag so in the case of fatality this would fall on BMW NA for neglecting to fix this issue. The car was fine before and this came out of no where

NHTSA ID

11469243

Incident

Jun 11, 2022

In approximately 2014 the passenger seatbelt sensor randomly started dinging while driving and the seat was NOT occupied. I solved the issue by clipping the seat belt. This issue continued randomly for years and was always solved by clipping the seatbelt. Just this week May 2022, I had a passenger who while getting into the car once the seat belt was disengaged, the sensor immediatly started ding and would not stop and the "Service Engine Soon" dashboard light came on simultaneously. The Service light stayed on throughout the journey and has not turned off. The recall for a faulty seat mat does not extend beyond 2008 when CLEARLY, the seat mat continues to have issues beyond that year. I RARELY have a passenger and my 2011 has ~43K miles. This should be a manufacturer-funded repair as it is clearly a DEFECT in the product.

NHTSA ID

11465296

Incident

May 18, 2022

Driver side seat gets so hot that the seat warmer cannot be kept on, even at the lowest setting, for longer than a few minutes.

NHTSA ID

11451815

Incident

Dec 1, 2013

THE BACK SEAT MELTED FOR NO KNOWN REASON. IT STARTED IN THE BACKSEAT ARM REST, AND I HAD TO PAY TO GET IT FIXED, YOU CAN SEE THAT THE LEATHER IS A DIFFERENT COLOR, THEN IT MOVED ONTO THE SEAT. NO ONE EVER SITS BACK THERE, I WENT TO BRAMAN BMW AND THEY SAID IT HAD TO DO WITH THE ELEMENTS, I DIDN'T KNOW THAT YOU HAD TO KEEP IT IN A GARAGE, THAT IS SOMETHING THAT SHOULD OF BEEN TOLD AHEAD OF TIME. I DON'T HAVE A GARAGE SO IT'S IMPOSSIBLE, THERE SHOULD BE A RECALL. OTHER MANUFACTURERS LIKE LEXUS HAS HAD RECALLS ON SIMILAR ISSUES. *TR

NHTSA ID

11326944

Incident

Dec 19, 2019

Mileage

48,000 mi

OVER THE COURSE OF THE LAST 2 MONTHS I GET AN OC3 PASSENGER SEAT MAT ERROR. I NOTICED THAT THERE IS AN EXTENDED WARRANTY FOR THIS BUT MY CAR ISN'T COVERED.

NHTSA ID

11315937

Incident

Mar 1, 2020

STOPPED AFTER EXCITING FREEWAY WITH TRAFFIC FLOW. SUV CAME UP BEHIND ME AND DIDN'T STOP AND HIT ME FROM BEHIND GOING 40-60 MPH. IMPACT THREW ME BACK THEN HEADREST DEPLOYED AND PUNCHED ME IN THE BACK OF HEAD WHICH I THEN HIT SEARING WHEEL. INSTANTLY FELT PAIN IN NECK AND HEAD. TAKEN BY AMBULANCE TO HOSPITAL. 2 C.T. SCANS DONE,CHEST XRAYS, AND 2 MRIS OF NECK AND BRAIN SHOWING SPINAL STENOSIS OF CERVICAL REGION, BULGE OF CERVICAL DISC WITHOUT MYELOPATHY. I ALSO SUSTAINED A CONCUSSION AND WHIPLASH WHICH IS STILL PRESENT AS OF TODAY. CAR TOTALLED. ONE OF DOCTORS STATED IMPACT FROM HEADREST DEPLOYING WAS SAME AS BEING PUNCHED IN BACK OF HEAD FROM A 200 LB. MAN.

NHTSA ID

11151837

Incident

Oct 5, 2018

Mileage

50,000 mi

I AM RECEIVING A 'PASSENGER RESTRAINT MALFUNCTION' MESSAGE ON MY DASH AND THE SEATBELT AND AIRBAG LIGHT ARE STUCK ON. ONLINE BMW STATES "THE OC3 MAT NEEDS TO BE REPLACED. CHECK WITH YOUR DEALER, WE EXTENDED THE WARRANTY ON SOME MODELS." I CHECKED WITH MY DEALER AND THIS DOES NOT QUALIFY. THEY WILL NOT COVER THIS SAFETY REPAIR. I CANNOT SAFELY HAVE ANYONE RIDE IN THE PASSENGER SEAT, AND THE SEAT CEASES TO MOVE AS WELL. MY DEALER STATES IT COSTS $1350 TO FIX AND THEY WOULD NEED TO ORDER IN THE PART AND HAVE MY VEHICLE FOR 2 DAYS. THIS IS A SAFETY ISSUE. SAFETY ISSUES SHOULD NOT HAVE AN 'EXPIRATION DATE' AS TO WHEN THE DEALER WILL OR WILL NOT COVER IT. THE CARE IS 7 YEARS OLD AND HAS 63,000 MILES. THIS DEFECT WAS COVERED FOR THE 2006 AND 2007 MODELS AND BECAME A RECALL. I SEE ONLINE IN FORUMS OTHERS ARE EXPERIENCING THIS IN THE 2011 MODEL. I AM FORCED TO PAY A MECHANIC TO FIX THIS NOW.

NHTSA ID

11144154

Incident

Oct 30, 2018

Mileage

63,000 mi

PASSENGER SEAT OCCUPANCY FAILURE MALFUNCTION DUE TO THE WIRING . COST OVER $1000.

NHTSA ID

11099140

Incident

Jun 1, 2018

Mileage

111,000 mi

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SEVERAL ELECTRICAL FAILURES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 13V044000 (ELECTRICAL SYSTEM) HOWEVER, CONTINUED TO EXHIBIT ELECTRICAL SYSTEM ISSUES WITH THE POWER LOCKS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH DETERMINED THAT THE ELECTRICAL LOCK SYSTEM IN BOTH THE FRONT DOORS WAS DEFECTIVE. THE CONTACT WAS ADVISED THAT THE LOCK SYSTEM WOULD NEED REPLACING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

NHTSA ID

10515083

Incident

May 30, 2013

Mileage

67,000 mi

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS NOT POSITIONED PROPERLY AND CAUSED THE DRIVER TO SUSTAIN SEVERE BACK AND SHOULDER PROBLEMS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT A SPECIALIST WOULD DIAGNOSE THE VEHICLE. THE CONTACT WAS AWAITING A CALLBACK FROM THE SPECIALIST. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

NHTSA ID

10499259

Incident

Jul 12, 2011

Mileage

22,000 mi

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT WAS DRIVING 45 MPH WHEN THE STEERING WHEEL STARTED TO VIBRATE ALONG WITH THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE TRUNK OPENED WHILE DRIVING 80 MPH. THE DEALER FOUND THE LOCK ACTUATOR WAS NOT LOCKING COMPLETELY. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 8,000. UPDATED 04/11/12 *BF THE CONSUMER STATED THE GPS SYSTEM DIDN'T ALLOW HER TO PUT IN 95% OF THE ADDRESSES. SOMETIMES, THE GPS GAVE THE CONSUMER THE WRONG DIRECTIONS. ALSO, THE ENGINE VIBRATED AFTER SITTING FOR A PERID OF TIME. UPDATED 05/11/12

NHTSA ID

10451018

Incident

Sep 9, 2011

Mileage

300 mi