Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 13, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 573 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2011 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming brake
Shown in the owner’s own words, exactly as filed
BrakesSteering
Filed Feb 13, 2024
Crash reported
I got up to leave my house and entered my vehicle and proceeded to start my car. I started it and moved the gear shift so that I can reverse out my driveway. With my foot on the brake I attempted to put the car in reverse and soon as I took the car out of park, my car accelerated forward and the brakes completely locked up. It accelerated so hard and fast that it broke through my gate and knocked down my other gate. I turned the car off when it accelerated because the brakes locked and even with the power off the car accelerated. There is no possible way my foot was on the gas because I was pulled in my driveway facing my house and had that been the case I would’ve went backwards not forward. The very second I took the car out of park it accelerated forward and would not stop. Luckily I thought to turn it off as a last resort and even then it continued to accelerate and knock down my second gate as well. I was very scared and as a safety precaution, I will no longer drive the car. Had I been anywhere but home this could’ve caused serious injury to myself or others and had it been parked a few feet over it would’ve accelerated into my living room where my son was sitting.
NHTSA ID
11571775
Incident
Feb 13, 2024
AirbagsBrakesElectrical
Filed Jul 1, 2021
Crash reported1 injury reported
My driver and passenger airbags deployed because my car all of the sudden lurched forward on it's own and I bumped the car in front of me and when it happened my car started accelerating and revving all on it's own into the car ahead and I was trying to make it stop by pushing the brakes but the brake pedal wouldnt move it was hard and wouldnt move so my car kept accelerating bumping the car in front of me over and over and I was stomping down on the brake pedal to make it stop but it wouldnt. After about 30 seconds of this it just stopped. The airbags were blowing out very hot air that burned and bruised my left arm very badley and myself and my minor passenger were choking from it. My driver side window and windshield were both broken from the explosion of the airbags but the body of my car wasn't damaged. I had noticed that sometimes the display in my car wouldnt show all the car controls but never imagined the car would malfunction like this. Now the repair shop wants the same amount of money that I initially paid for the car to repair it and my insurance is not covering it. Please help because this was not my fault the car malfunctioned.
NHTSA ID
11423042
Incident
Jun 16, 2021
Brakes
Filed Feb 2, 2021
I HAVE HAD SEVEN (7) ABS WHEEL SPEED SENSORS REQUIRING REPLACEMENT (EVERY WHEEL AT LEAST ONCE, THE RIGHT FRONT TWICE, AND THE LEFT FRONT THREE TIMES) SINCE I PURCHASED THE CAR NEW IN 2011. IT CURRENTLY HAS RELATIVELY LOW MILEAGE (<41,000 MILES); THE FIRST FAILURE OCCURRED IN JANUARY 2014 AT ABOUT 12, 700 MILES. I HAVE NEVER HAD TO REPLACE AN ABS WHEEL SENSOR ON ANY OF THE NUMEROUS OTHER CARS WITH ABS THAT I HAVE OWNED SINCE 1989. THE LOSS OF ABS FUNCTION CREATES AN OBVIOUS SAFETY HAZARD. WHEN THE SENSOR FAILS, THE CHECK ENGINE LIGHT, ABS LIGHT, AND BRAKE WARNING LIGHT ALL COME ON - INTERMITTENTLY INITIALLY, BUT SOON LIT AT ALL TIMES. THE FAILURES OCCURRED IN 2014, 2014, 2015, 2016, 2017, 2017, AND 2020.
NHTSA ID
11394331
Incident
Dec 15, 2020
Mileage
12,700 mi
Body & structureBrakesEngine
Filed Apr 13, 2019
I BOUGHT THIS CAR FROM THE DEALERSHIP SO I HAVE TO RETURN THE CAR BECAUSE ALL THIS ISSUES AND NOW THE CAR IS FOR SALE AGAIN AT THE DEALERSHIP
NHTSA ID
11196065
Incident
Apr 8, 2019
Mileage
20 mi
AirbagsBrakesSeat belts
Filed Nov 29, 2018
TAKATA- RECALL RELATED TO AIRBAGS,& SEAT BELT, HOWEVER WHEN YOU CALL THE BMW OF MEMPHIS THEY STATE THERE IS NO RECALL OR REMEDY FOR THE AIRBAGS & SEAT BELTS.. IT IS VERY UNSAFE TO DRIVE THIS CAR AS EVERYTIME YOU IN THE CAR THE SEAT BELT LIGHT & AIRBAG LIGHTS CAME ON ALL THE TIME AND STAY ON. THERE SHOULD BE A NATIONAL RECALL WITH A REMEDY TO FIX THIS PROBLEM AS SAFETY COME FIRST. HOWEVER, I HAVE CALL SEVERAL TIMES AND HAVE BEEN TOLD THERE IS NO REMEDY FOR AIRBAGS AND SEATBELT ISSUE.THE VEHICLE CAN BE STATIONARY WHEN THIS HAPPENS AND IN MOTION
NHTSA ID
11154868
Incident
Aug 2, 2018
Mileage
46,000 mi
AirbagsBrakes
Filed Jul 30, 2018
Crash reported4 injuries reported
I WAS ON THE STREET. WHEN I GOT INTO A CAR ACCIDENT ON MAY 28 2017. MY AIRBAGS DEPLOYED AFTER I SLAMMED SOMEONE IN THE BACK BECAUSE MY BRAKES WERE NOT PROPYL WORKING. MY AIRBAGS ALSO SHOT OUT SOME METAL FRAGMENTS CUTTING MY HAND UP.
NHTSA ID
11114453
Incident
May 28, 2017
Brakes
Filed Jan 26, 2017
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE ROLLED TO A STOP. THE VEHICLE WAS DRIVEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC VACUUM PUMP NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V627000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
NHTSA ID
10947860
Incident
Jan 24, 2017
Mileage
43,000 mi
BrakesDriver assistanceOther / unspecified
Filed Aug 19, 2016
FOURTH WHEEL SPEED SENSOR WAS REPLACED TODAY. THE CAR HAS ABOUT 27,000 MILES. THE FIRST SENSOR FAILED WHEN THE CAR WAS ABOUT 2 1/2 YEARS OLD. THE FACT THAT ALL FOUR WHEEL SPEED SENSOR HAVE FAILED SUGGESTS TO ME A DESIGN OR MANUFACTURING FLAW. IT IS A SAFETY ISSUE IN THAT THE ABS, STABILITY CONTROL, AND CRUISE CONTROL ARE DISABLED WHEN THIS HAPPENS.
NHTSA ID
10897252
Incident
Aug 10, 2016
Mileage
27,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own